Occupancy rate
85%
17% higher than California averageCalifornia average: 73%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Santa Rosa
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Arbol Residences in Santa Rosa
Nursing Home in Santa Rosa
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Arbol Residences in Santa Rosa
Overview of Arbol Residences in Santa Rosa
When your loved ones enter the late chapter of life that needs more than just the occasional help with daily living, Arbol Residences offers more than two decades of reputable and compassionate skilled nursing care, in the Santa Rosa area. Your near and dear will be in the well-trained hands of a licensed and Medicare-certified team that caters to daily living activities in a nursing home facility with medical-grade equipment, so rest assured that residents receive the best possible care.
The newly renovated Arbol boasts living arrangements that provide comfort and security for residents, with transitioning into your loved one’s new nursing home, a process as smooth as butter. Family visits are not only welcome but encouraged, fostering a welcoming community that feels like home, with a touch of luxury thanks to chef-curated meals, various wellness program events, and lush garden areas for peaceful strolls, to stimulate and excite seniors.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
110
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.5%
Residents per day
94
Occupancy rate
85.5%
Residents per day
94
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
28% of new residents, often for short stays.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$17.1M
Operating loss
-$2.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$17.1M
Operating loss
-$2.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.3M
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
17% higher than California averageOccupied beds
94 / 110
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJanuary 28, 2025
CountySONOMA
CMS Certification Number555836
Arbol Residences in Santa Rosa is legally operated by Brightwater Senior Living Group Llc.
Emergency Systems24-Hour Emergency Maintenance
24-Hour Staffing
Short Stay
Pets Allowed
Restaurant-Style Dining
Personal Care
Fitness Center
Fitness & Wellness Programs
Beauty Salon
24-Hour Emergency Maintenance
Courtyards
Walking Paths & Gardens
Pet Friendly Lifestyle In Assisted Living
Social Activities
Classes & Clubs
ActivitiesRecreational, intellectual, & cultural activities
Food DescriptionRestaurant-Style Dining
Meals IncludedYes
Meal ScheduleThree delicious chef-prepared meals served daily
Types of Care at Arbol Residences in Santa Rosa
Assisted Living
Memory Care
Skilled Nursing
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
6 visits
California average: 16 visits
Breakdown by visit type
2 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
Show Inspection Reports
2 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
1 official inspection
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
1 serious citation
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
2 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
Date
September 11, 2025
Other1 deficiency
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
California average: 8 deficiencies
Inspection Report Summary for Arbol Residences in Santa Rosa
Most inspections found no deficiencies, including the most recent report from September 11, 2025, which was clean and focused on reviewing a resident incident and death report. An earlier pre-licensing inspection on January 10, 2025, identified some deficiencies that were cited on the facility’s license, but no details suggest these were severe or resulted in fines or enforcement actions. The December 12, 2024 report was an ownership change evaluation and did not note any deficiencies. There is a clear improvement over time, with the latest inspection showing compliance after earlier issues. No complaints were reported or substantiated in the available records.
Health Inspection History
Inspections
Total health inspections
9
California average 12.5
Last Health inspection on Nov 2025
Total health citations
37
California average 50.2
Citations per inspection
4.11
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 37 citations resulted from standard inspections; 10 of 37 resulted from complaint investigations; and 1 of 37 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
37 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 18, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 18, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 18, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 18, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 18, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Nov 18, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 18, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 18, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Santa Rosa The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Santa Rosa Post-Acute
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Santa Rosa
99
95.0%
+12%
4.15
-2%
1
67
2.0
3
96
-
45
Bills, Kevan
$32.5M
$7.7M
23.6%
55854
Park View Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Santa Rosa
116
94.8%
+12%
4.07
-3%
0
54
4.9
1
109
C
32
-
$20.3M
$11.7M
57.8%
56411
Arbol Residences in Santa Rosa
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Santa Rosa
154
90.0%
+6%
5.99
+42%
0
37
4.1
0
25
A
38
2019 Sjb Family Trust
$15.2M
$7.5M
49.2%
555836
Aa Best Care Homes
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Santa Rosa
40
-
-
-
-
0
0
0.0
0
-
A
-
-
-
-
-
-
Primrose Alzheimer’s Living Inc
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Santa Rosa
50
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Living Spaces & Floor Plans
Studio
One Bedroom
Places of interest near Arbol Residences in Santa Rosa
3.0 miles from city center — 0.29 miles to nearest hospital (Kaiser Permanente Santa Rosa Medical Center)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
97
Employees
95
Contractors
2
Staff to resident ratio
0:0
100% worse than California averageCalifornia average ratio: 0.00:1
Avg staff/day
23
Average shift
7.4 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
15,582
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
46
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.1%
17 contractor hours this quarter
Licensed Practical Nurse: 2
Staff by category
| Certified Nursing Assistant | 46 | 0 | 46 | 7,425 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 15 | 2 | 17 | 2,961 | 91 | 100% | 8.2 |
| Registered Nurse | 15 | 0 | 15 | 1,829 | 90 | 99% | 7.4 |
| RN Director of Nursing | 5 | 0 | 5 | 1,323 | 70 | 77% | 7.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 528 | 65 | 71% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 368 | 49 | 54% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 368 | 49 | 54% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 248 | 39 | 43% | 6.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 224 | 15 | 16% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 135 | 12 | 13% | 7.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 121 | 16 | 18% | 5.2 |
| Physical Therapy Aide | 1 | 0 | 1 | 53 | 10 | 11% | 5.3 |
46 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
99%
5 RN Director of Nursing
% of Days
77%
2 Other Dietary Services Staff
% of Days
71%
1 Nurse Practitioner
% of Days
54%
1 Dental Services Staff
% of Days
54%
1 Clinical Nurse Specialist
% of Days
43%
3 Physical Therapy Assistant
% of Days
16%
2 Speech Language Pathologist
% of Days
13%
3 Respiratory Therapy Technician
% of Days
18%
1 Physical Therapy Aide
% of Days
11%
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
42% worse than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
104% worse than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.9%
Percent of long-stay residents whose need for help with daily activities has increased
25.9%
135% worse than California averageCalifornia average: 11.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.2%
79% worse than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
16% worse than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.8%
Percent of long-stay high risk residents with pressure ulcers
1.8%
65% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
5.8%
Percent of long-stay residents with a urinary tract infection
5.8%
365% worse than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.1%
Percent of long-stay residents who lose too much weight
8.1%
92% worse than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.5%
Percent of long-stay residents who received an antipsychotic medication
11.5%
14% worse than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.1%
In line with California averageCalifornia average: 98.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
In line with California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
77% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.2%
In line with California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.6%
21% worse than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
44.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
44.9%
16% worse than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
68.6%
Rate of successful return to home or community from a skilled nursing facility.
68.6%
36% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Arbol Residences in Santa Rosa based on CMS SNF Cost Reports.
Occupancy Rate
79.7%
↑ 29.8pp vs 2022
Net Income
-$2.2M
↑ ~$2.5M vs 2022
Total Payroll
$9.3M
↑ ~$1.1M vs 2022
Profit Margin
-14.3%
↑ 29.6pp vs 2022
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