Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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Arbor Springs in West Des Moines, Iowa, is a highly regarded facility known for its exceptional care, particularly for individuals with dementia. It prides itself on fostering a positive and supportive environment. Situated in a residential area, this facility employs a Montessori approach to care, which has received praise from reviews. Arbor Springs offers a range of amenities, including a community center, therapy room, and a beauty salon, ensuring that residents have access to essential services.
The facility boasts inviting features like a home-like dining room, cozy interior spaces, and intimate common areas. Additionally, Arbor Springs has implemented innovative touches such as memory boxes outside individual rooms, aiding in the identification of residents’ spaces. The dedication to providing fresh air and well-landscaped surroundings contributes to the overall well-being of the residents. Arbor Springs offers a spectrum of care, encompassing memory care options, including private homes, and also provides services like long-term care, short-term rehabilitation, and respite care, catering to the diverse needs of its residents.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
44% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
Arbor Springs-West Des Moines is administrated by Eric Klouse.
Key information about the people who lead and staff this community.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
6 visits/inspections triggered by complaints
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on October 16, 2025, was a complaint investigation that found no deficiencies. Earlier inspections showed a mixed record with several citations related to resident care, including failures in post-fall assessments, pain management, dependent adult abuse training, medication errors, and infection control. Substantiated complaints primarily involved issues with care planning, supervision, and timely interventions after falls. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows improvement over time, with recent inspections demonstrating substantial compliance following earlier deficiencies.
Iowa average 4.9
Last Health inspection on May 2025
Iowa average 21.7
Iowa average 4.11
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 15 citations resulted from standard inspections; 2 of 15 resulted from complaint investigations; and 1 of 15 came from combined inspections (standard and complaint).
Iowa average: 0.6
Iowa average: 0.9
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
3.1 miles from city center — 1.82 miles to nearest hospital (UnityPoint Health - Methodist West Hospital)
7951 EP True Pkwy, West Des Moines, IA 50266
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
1,384 contractor hours this quarter
| Certified Nursing Assistant | 85 | 0 | 85 | 22,652 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,108 | 91 | 100% | 8.1 |
| Nurse Practitioner | 8 | 0 | 8 | 1,913 | 86 | 95% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 680 | 65 | 71% | 8 |
| Medication Aide/Technician | 9 | 0 | 9 | 524 | 34 | 37% | 7.8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 401 | 55 | 60% | 7.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 350 | 64 | 70% | 5 |
| Qualified Social Worker | 0 | 2 | 2 | 245 | 42 | 46% | 5.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 212 | 41 | 45% | 5.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 95 | 34 | 37% | 2.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 65 | 26 | 29% | 2.5 |
| Registered Nurse | 3 | 0 | 3 | 56 | 7 | 8% | 8 |
| Medical Director | 1 | 0 | 1 | 19 | 9 | 10% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Arbor Springs-West Des Moines based on CMS SNF Cost Reports.
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