Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Arbor Springs-West Des Moines
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Overview of Arbor Springs-West Des Moines
Arbor Springs in West Des Moines, Iowa, is a highly regarded facility known for its exceptional care, particularly for individuals with dementia. It prides itself on fostering a positive and supportive environment. Situated in a residential area, this facility employs a Montessori approach to care, which has received praise from reviews. Arbor Springs offers a range of amenities, including a community center, therapy room, and a beauty salon, ensuring that residents have access to essential services.
The facility boasts inviting features like a home-like dining room, cozy interior spaces, and intimate common areas. Additionally, Arbor Springs has implemented innovative touches such as memory boxes outside individual rooms, aiding in the identification of residents’ spaces. The dedication to providing fresh air and well-landscaped surroundings contributes to the overall well-being of the residents. Arbor Springs offers a spectrum of care, encompassing memory care options, including private homes, and also provides services like long-term care, short-term rehabilitation, and respite care, catering to the diverse needs of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
56
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.5%
Residents per day (avg)
53
Occupancy rate
96.5%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
44% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
56% of new residents, often for short stays.
Typical stay
1 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.5M
Loss
-$688.5K
Proprietary home
Corporation
Home revenue
$7,491,325.00
Loss
$-688,505.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.2M
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Date
January 6, 2025
License Expiration
January 6, 2026
Additional licensing details
License number:
250907
Year opened:
06/01/2004
CMS Certification Number:
165548
County:
Dallas
Ownership & operating entity
Arbor Springs-West Des Moines is administrated by Eric Klouse.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Chuck Wurth, Manager
Contact Information
Email:
[email protected]
Fax:
5152231246
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
22 visits/inspections
10 visits/inspections triggered by complaints
Breakdown by inspection type
- 9 renewal/recertification inspections
- 10 complaint investigations
- 3 incident investigations
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Show Inspection Reports
Latest inspection
Date:October 16, 2025
Inspection history
10/16/2025
Incident
09/23/2025
Incident
06/25/2025
Recertification Revisit, Complaint Revisit
Yes
05/29/2025
Recertification, Complaint
04/10/2025
Complaint Revisit
Yes
03/12/2025
Complaint
12/23/2024
Complaint Revisit
Yes
11/25/2024
Complaint
06/29/2024
Recertification Revisit
Yes
06/06/2024
Recertification
05/23/2024
Complaint
10/17/2023
Complaint
05/04/2023
Recertification Revisit
Yes
03/09/2023
Recertification
10/31/2022
Complaint Revisit
Yes
08/25/2022
Complaint
09/13/2021
Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
09/09/2021
Recertification, Complaint, Incident
08/13/2020
Complaint Revisit, Incident Revisit, FIC Revisit
Yes
07/23/2020
Complaint, Incident, FIC
06/10/2020
FIC
01/24/2020
Recertification Revisit, Complaint Revisit
Yes
Comparison Chart
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.Compare Nursing Homes around West Des Moines
Calvin Community
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Des Moines
235
No
-
61
BOYD, NANCY
57.6%
$11,539,684.00
$6,400,277.00
55.5%
49.90
5/5
5.7283
4/5
5/5
4/5
2
1 Bed
Arbor Springs-West Des Moines
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
56
No
A+
30
INTEGRO HEALTHCARE HOLDINGS LLC
96.5%
$7,492,185.00
$4,031,446.00
53.8%
53.00
4/5
7.2600
3/5
5/5
4/5
-
-
Pine Acres Rehabilitation & Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
140
No
-
25
GUTMAN, LEIBEL
53.8%
$10,024,098.00
$5,318,000.00
53.1%
71.40
-
3.3354
-
-
-
3
-
Care Initiatives
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
-
No
-
28
-
-
-
-
-
-
-
-
-
-
-
-
-
Mosaic
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
-
No
-
27
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed
Places of interest near Arbor Springs-West Des Moines
3.1 miles from city center
7951 EP True Pkwy, West Des Moines, IA 50266
Calculate Travel Distance to Arbor Springs-West Des Moines
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
132
Total Staff
116
Employees
16
Contractors
30,377
Total Hours (Quarter)
42
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 8 | No |
| Licensed Practical Nurse | 6 | 8.1 | No |
| Certified Nursing Assistant | 85 | 8.3 | No |
Staff by Category
Administration ⓘ
2 staff
7.3hs shift avg
Nursing Staff ⓘ
104 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
10 staff
8.2hs shift avg
Therapy Services ⓘ
14 staff
4.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
5.8hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
4.6%
of total hours from contractors
1,384 contractor hours this quarter
Physical Therapy Aide: 1
Respiratory Therapy Technician: 4
Speech Language Pathologist: 4
Qualified Social Worker: 2
Physical Therapy Assistant: 3
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 85 | 0 | 85 | 22,652 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,108 | 91 | 100% | 8.1 |
| Nurse Practitioner | 8 | 0 | 8 | 1,913 | 86 | 95% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 680 | 65 | 71% | 8 |
| Medication Aide/Technician | 9 | 0 | 9 | 524 | 34 | 37% | 7.8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 401 | 55 | 60% | 7.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 350 | 64 | 70% | 5 |
| Qualified Social Worker | 0 | 2 | 2 | 245 | 42 | 46% | 5.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 212 | 41 | 45% | 5.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 95 | 34 | 37% | 2.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 65 | 26 | 29% | 2.5 |
| Registered Nurse | 3 | 0 | 3 | 56 | 7 | 8% | 8 |
| Medical Director | 1 | 0 | 1 | 19 | 9 | 10% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
Health Inspection History
Source: CMS Health Citations (Mar 2023 – May 2025)
5
Inspections
15
Total Citations
0
Critical (J-L)
2
Serious (G-I)
3
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
7
47% of total
Resident Rights
2
13% of total
Infection Control
1
7% of total
Abuse, Neglect & Exploitation
1
7% of total
Pharmacy Services
1
7% of total
Citation Sources
Standard Inspections
13
Complaint Investigations
3
State Comparison (IA)
Citations
15
Iowa average: 21.7
Critical Citations
0
Iowa average: 0.6
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 29, 2025 | D | Abuse/Neglect | F0607 | Corrected |
| May 29, 2025 | D | Infection Control | F0880 | Corrected |
| May 29, 2025 | D | Nutrition | F0805 | Corrected |
| May 29, 2025 | D | Pharmacy | F0759 | Corrected |
| May 29, 2025 | D | Quality of Care | F0684 | Corrected |
| May 29, 2025 | D | Quality of Care | F0689 | Corrected |
| Mar 12, 2025 | G | Quality of Care | F0684 | Corrected |
| Nov 25, 2024 | D | Care Planning | F0658 | Corrected |
| Jun 06, 2024 | F | Nursing Services | F0727 | Corrected |
| Jun 06, 2024 | D | Quality of Care | F0684 | Corrected |
| Jun 06, 2024 | D | Quality of Care | F0690 | Corrected |
| Jun 06, 2024 | D | Resident Rights | F0623 | Corrected |
| Mar 09, 2023 | D | Quality of Care | F0686 | Corrected |
| Mar 09, 2023 | G | Quality of Care | F0692 | Corrected |
| Mar 09, 2023 | B | Resident Rights | F0582 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
53
Total Residents
Medicare
3
(5.7%)
ⓘ
Private Pay/Other
50
(94.3%)
ⓘ
Specialized Care Beds
56
Total Specialty Beds
100%
of Bed Capacity
56
Alzheimer's / Dementia Beds ⓘ
100%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
13.3
Score
30% worse than avg
Iowa avg: 10.2
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
26.7
Score
23% worse than avg
Iowa avg: 21.6
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
21.2%
Lost Too Much Weight
9.6%
Urinary Tract Infection
1.6%
Depressive Symptoms
0.0%
Falls with Major Injury
2.2%
Pneumococcal Vaccine
84.9%
Antipsychotic Use
41.1%
Walking Ability Worsened
32.6%
Influenza Vaccine
83.9%
High Risk Residents with Pressure Ulcers
1.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.2%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
66.2%
22% worse than avg
Iowa: 85.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0%
100% better than avg
Iowa: 1.8%
Influenza Vaccine
12.5%
83% worse than avg
Iowa: 73.3%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$0
Iowa avg: $48K
100% better than avg
Number of Fines
0
Iowa avg: 1.7
Payment Denials
1
8 total days
Compared to Iowa Average
Facility: $0 |
Iowa Avg: $48K
Penalty History
Showing all 1 penalties (Mar 2023 - Mar 2023)
Mar 9, 2023
Payment Denial
8 days
Financial Trends
Historical financial and operational data for Arbor Springs-West Des Moines based on CMS SNF Cost Reports.
Occupancy Rate
96.5%
↓ 0.9pp vs 2022
Net Income
-$688,505
↓ ~$166K vs 2022
Total Payroll
$4,617,874
↓ ~$42K vs 2022
Profit Margin
-9.2%
↓ 1.9pp vs 2022
Loading trend charts...
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Claim What’s Yours: Financial Aid for Iowa Seniors
Program
State Program Name
Eligibility
Benefits
Elderly Waiver
Iowa Medicaid Elderly Waiver
Official government program page
- General: Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IA Specifics: Rural focus; waitlists possible.
- Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
Iowa Family Caregiver Support
IA NFCSP
- General: Caregiver of someone 60+, Iowa resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- IA Specifics: Limited slots; rural emphasis.
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Medicare Savings Program (MSP)
Iowa Medicare Savings Program
Official government program page
- General: Age 65+ or disabled, Iowa resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- IA Specifics: Three tiers; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Program of All-Inclusive Care for the Elderly (PACE)
Iowa PACE
Official government program page
- General: Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR, Medicaid-eligible).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IA Specifics: Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Senior Community Service Employment Program (SCSEP)
Iowa SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, Iowa resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- IA Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Iowa VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- IA Specifics: High veteran demand in rural areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa
Able Up Iowa
Official government program page
- General: Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
- Income Limits (2025): No strict limit; must demonstrate repayment capacity.
- Asset Limits: Not specified; credit-based.
- IA Specifics: Loans up to $25,000; statewide via Easterseals partnership.
- Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.
Claim What’s Yours Financial Aid for Iowa Seniors
Iowa Medicaid Elderly Waiver
Elderly Waiver
Requirements:
General:Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
IA Specifics:Rural focus; waitlists possible.
Benefits without Contact:
- Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
IA NFCSP
Iowa Family Caregiver Support
Requirements:
- General:Caregiver of someone 60+, Iowa resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- IA Specifics:Limited slots; rural emphasis.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Iowa Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Iowa resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- IA Specifics:Three tiers; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Iowa PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR, Medicaid-eligible).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- IA Specifics:Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Iowa SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Iowa resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- IA Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Iowa VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- IA Specifics:High veteran demand in rural areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa
Able Up Iowa
Requirements:
- General:Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
- Income Limits (2025):No strict limit; must demonstrate repayment capacity.
- Asset Limits:Not specified; credit-based.
- IA Specifics:Loans up to $25,000; statewide via Easterseals partnership.
Benefits without Contact:
- Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.
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