Show Inspection Reports
Total Health inspections
5
Near Iowa average
Iowa average:
4.9
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Arbor Springs-West Des Moines
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Arbor Springs-West Des Moines is a Nursing Home in Iowa
Overview of Arbor Springs-West Des Moines
Arbor Springs in West Des Moines, Iowa, is a highly regarded facility known for its exceptional care, particularly for individuals with dementia. It prides itself on fostering a positive and supportive environment. Situated in a residential area, this facility employs a Montessori approach to care, which has received praise from reviews. Arbor Springs offers a range of amenities, including a community center, therapy room, and a beauty salon, ensuring that residents have access to essential services.
The facility boasts inviting features like a home-like dining room, cozy interior spaces, and intimate common areas. Additionally, Arbor Springs has implemented innovative touches such as memory boxes outside individual rooms, aiding in the identification of residents’ spaces. The dedication to providing fresh air and well-landscaped surroundings contributes to the overall well-being of the residents. Arbor Springs offers a spectrum of care, encompassing memory care options, including private homes, and also provides services like long-term care, short-term rehabilitation, and respite care, catering to the diverse needs of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
56
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.5%
Residents per day (avg)
53
Occupancy rate
96.5%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
44% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
56% of new residents, often for short stays.
Typical stay
1 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.5M
Operating loss
-$688.5K
Proprietary home
Corporation
Home revenue
$7,491,325.00
Operating loss
$-688,505.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.2M
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
23 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
95%
Occupied Beds
53 of 56
Percentage of available beds currently in use by residents.
License Date
January 6, 2025
License Expiration
January 6, 2026
Additional licensing details
License number:
250907
Year opened:
06/01/2004
CMS Certification Number:
165548
County:
Dallas
Ownership & operating entity
Arbor Springs-West Des Moines is administrated by Eric Klouse.
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Chuck Wurth, Manager
Contact Information
Email:
[email protected]
Fax:
5152231246
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
22 visits/inspections
10 visits/inspections triggered by complaints
Breakdown by inspection type
- 9 renewal/recertification inspections
- 10 complaint investigations
- 3 incident investigations
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Latest inspection
Date:October 16, 2025
Inspection history
10/16/2025
Incident
09/23/2025
Incident
06/25/2025
Recertification Revisit, Complaint Revisit
Yes
05/29/2025
Recertification, Complaint
04/10/2025
Complaint Revisit
Yes
03/12/2025
Complaint
12/23/2024
Complaint Revisit
Yes
11/25/2024
Complaint
06/29/2024
Recertification Revisit
Yes
06/06/2024
Recertification
05/23/2024
Complaint
10/17/2023
Complaint
05/04/2023
Recertification Revisit
Yes
03/09/2023
Recertification
10/31/2022
Complaint Revisit
Yes
08/25/2022
Complaint
09/13/2021
Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
09/09/2021
Recertification, Complaint, Incident
08/13/2020
Complaint Revisit, Incident Revisit, FIC Revisit
Yes
07/23/2020
Complaint, Incident, FIC
06/10/2020
FIC
01/24/2020
Recertification Revisit, Complaint Revisit
Yes
23 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around West Des Moines
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Arbor Springs-West Des Moines
-80%
+69%
+28%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
56
No
A+
30
INTEGRO HEALTHCARE HOLDINGS LLC
96.5%
$7,492,185.00
$4,031,446.00
53.8%
53.00
7.2600
-
15
2
-80%+69%+28%-
Pine Acres Rehabilitation & Care Center
+74%
-22%
-29%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
140
No
-
25
GUTMAN, LEIBEL
53.8%
$10,024,098.00
$5,318,000.00
53.1%
71.40
3.3354
3
100
11
+74%-22%-29%-
Care Initiatives
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
-
No
-
28
-
-
-
-
-
-
-
-
-
-
-
-
-
Mosaic
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Des Moines
-
No
-
27
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed
Arbor Springs-West Des Moines
Type of care:
SNF
AL
Community:
West Des Moines
Bed Count:
56
Pets Allowed:
No
Operator:
INTEGRO HEALTHCARE HOLDINGS LLC
CCN:
165548
Occupancy:
96.5%
Home Revenue:
$7,492,185.00
Payroll Costs:
$4,031,446.00
Payroll %:
53.8%
Avg Residents/Day:
53.00
Overall Rating:
Adj Nurse Hours:
7.2600
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
Severe Citations:
2
RN share vs State Avg:
-80%
-80%
Staffing vs State Avg:
+69%
+69%
Occupancy vs State Avg:
+28%
+28%
Pine Acres Rehabilitation & Care Center
Type of care:
SNF
AL
Community:
West Des Moines
Bed Count:
140
Pets Allowed:
No
Operator:
GUTMAN, LEIBEL
CCN:
165350
Occupancy:
53.8%
Home Revenue:
$10,024,098.00
Payroll Costs:
$5,318,000.00
Payroll %:
53.1%
Avg Residents/Day:
71.40
Adj Nurse Hours:
3.3354
Number of Fines:
3
Citations:
100
Severe Citations:
11
RN share vs State Avg:
+74%
+74%
Staffing vs State Avg:
-22%
-22%
Occupancy vs State Avg:
-29%
-29%Places of interest near Arbor Springs-West Des Moines
3.1 miles from city center — 1.82 miles to nearest hospital (UnityPoint Health - Methodist West Hospital)
7951 EP True Pkwy, West Des Moines, IA 50266
Calculate Travel Distance to Arbor Springs-West Des Moines
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
132
Total Staff
116
Employees
16
Contractors
30,377
Total Hours (Quarter)
42
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 3 | 8 | No |
| Licensed Practical Nurse | 6 | 8.1 | No |
| Certified Nursing Assistant | 85 | 8.3 | No |
Staff by Category
Administration ⓘ
2 staff
7.3hs shift avg
Nursing Staff ⓘ
104 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
10 staff
8.2hs shift avg
Therapy Services ⓘ
14 staff
4.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
5.8hs shift avg
Dietary Services ⓘ
0 staff
0hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
4.6%
of total hours from contractors
1,384 contractor hours this quarter
Physical Therapy Aide: 1
Respiratory Therapy Technician: 4
Speech Language Pathologist: 4
Qualified Social Worker: 2
Physical Therapy Assistant: 3
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 85 | 0 | 85 | 22,652 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,108 | 91 | 100% | 8.1 |
| Nurse Practitioner | 8 | 0 | 8 | 1,913 | 86 | 95% | 8.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 680 | 65 | 71% | 8 |
| Medication Aide/Technician | 9 | 0 | 9 | 524 | 34 | 37% | 7.8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 401 | 55 | 60% | 7.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 350 | 64 | 70% | 5 |
| Qualified Social Worker | 0 | 2 | 2 | 245 | 42 | 46% | 5.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 212 | 41 | 45% | 5.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 95 | 34 | 37% | 2.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 65 | 26 | 29% | 2.5 |
| Registered Nurse | 3 | 0 | 3 | 56 | 7 | 8% | 8 |
| Medical Director | 1 | 0 | 1 | 19 | 9 | 10% | 2.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 6 | 7% | 3 |
Health Inspection History
Total Health citations
15
31% below Iowa average
Iowa average:
21.7
3 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
13 citations
Complaint investigations
3 citations
Breakdown of citations
Critical Health citations
0
100% below Iowa average
Iowa average:
0.6
Serious Health citations
2
122% above Iowa average
Iowa average:
0.9
Moderate Health citations
12
Minor Health citations
1
Citations history (last 3 years)
Abuse/Neglect moderate citation
May 29, 2025
Corrected
Infection Control moderate citation
May 29, 2025
Corrected
Nutrition moderate citation
May 29, 2025
Corrected
Pharmacy moderate citation
May 29, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
53
Total Residents
Medicare
3
(5.7%)
ⓘ
Private Pay/Other
50
(94.3%)
ⓘ
Specialized Care Beds
56
Total Specialty Beds
100%
of Bed Capacity
56
Alzheimer's / Dementia Beds ⓘ
100%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
13.3
30% worse than Iowa average
Iowa average:
10.2
Functional decline score
26.7
23% worse than Iowa average
Iowa average:
21.6
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
21.2%
13% above Iowa average.
Walking Ability Worsened
32.6%
65% above Iowa average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
26.2%
0% below Iowa average.
Safety & clinical stability
Falls with Major Injury
2.2%
40% below Iowa average.
High Risk Residents with Pressure Ulcers
1.2%
73% below Iowa average.
Urinary Tract Infection
1.6%
34% below Iowa average.
Emotional & behavioral wellbeing
Depressive Symptoms
0.0%
100% below Iowa average.
Antipsychotic Use
41.1%
116% above Iowa average.
Preventive care
Pneumococcal Vaccine
84.9%
10% below Iowa average.
Influenza Vaccine
83.9%
12% below Iowa average.
Nutrition & physical health
Lost Too Much Weight
9.6%
91% above Iowa average.Short-stay resident measures
Pneumococcal Vaccine
66.2%
22% worse than Iowa average
Antipsychotic medication increase
0.0%
100% better than Iowa average
Influenza Vaccine
12.5%
83% worse than Iowa average Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0
This home paid 100% less in fines than the state average.
Iowa average:
$48K
Number of Fines
0
This home received 100% fewer fines than the state average.
Iowa average:
1.7
Payment Denials
1
This home had 88% more payment denials than the state average.
Iowa average:
0.5
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Payment Denial
Mar 9, 2023
8 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Arbor Springs-West Des Moines based on CMS SNF Cost Reports.
Occupancy Rate
96.5%
↓ 0.9pp vs 2022
Net Income
-$688,505
↓ ~$166K vs 2022
Total Payroll
$4,617,874
↓ ~$42K vs 2022
Profit Margin
-9.2%
↓ 1.9pp vs 2022
Loading trend charts...
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