Occupancy rate
64%
In line with Ohio averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Arbors at Milford
Arbors at Milford is a skilled nursing and rehabilitation facility located in Milford, Ohio. It offers a wide range of services including pulmonary care, physical therapy, and respite care. The facility is designed to provide compassionate care while celebrating life.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
30
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
63.8%
Residents per day (avg)
71
Occupancy rate
63.8%
Residents per day (avg)
71
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
79% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
11 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$11.5M
Operating loss
-$1.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$11,469,436.00
Operating loss
$-1,181,211.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.7M
30-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Ohio averageOccupied beds
19 / 30
Average residents
72 per day
License details
Facility type
Residential Care Facility
Status
Active
County:
CLERMONT
Additional licensing details
CMS Certification Number:
365675
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Contact Information
Email:
[email protected]
Fax:
(513) 248-0466
Amenities & Lifestyle
Programs & Activities
Specific Programs
Pulmonary Care, Short & Long Term Care, Physical Therapy, Respite Care, Respiratory Therapy, Occupational Therapy, Palliative Care Services, Infusion Therapies, Wound Care Therapies, Digestive Disease Support, Nutrition Management, Transitional Care Unit, Cancer Recovery Services, Ventilator Care and Rehabilitation Program
Religious Services
Yes
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date:March 24, 2025
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Ohio average: 2 citations
Health Inspection History
Inspections
Total health inspections
7
Ohio average 6.7
Last Health inspection on Apr 2025
Total health citations
56
Ohio average 30.9
Citations per inspection
8
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
40 of 56 citations resulted from standard inspections; 13 of 56 resulted from complaint investigations; and 3 of 56 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
900% worse than Ohio averageOhio average: 0.3
Serious Health citations
5
5
456% worse than Ohio averageOhio average: 0.9
3 critical citations
5 serious citations
47 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Apr 09, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Apr 09, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Apr 09, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Ohio The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Anna Maria of Aurora, Inc.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
AURORA
204
89.7%
+14%
3.78
+7%
0
7
1
91
-
Norton Bros. Holding Company
$19,4M
$7,2M
37.2%
365072
Arbors at Milford
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MILFORD
92
63.8%
-19%
3.77
+6%
5
56
8
71
A+
-
$11,0M
$4,3M
39.2%
365675
Abbington of Pickerington Partners
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
PICKERINGTON
48
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Alpine House of Maple Heights
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MAPLE HEIGHTS
95
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Amherst Meadows Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NE MASSILLON
44
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Places of interest near Arbors at Milford
0.0 miles from city center
MILFORD, OH 45150
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
141
Employees
117
Contractors
24
Staff to resident ratio
1.96:1
9% worse than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
44
Average shift
8.5 hours
5% better than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
34,072
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
8%
2,734 contractor hours this quarter
Occupational Therapy Aide: 6
Respiratory Therapy Technician: 4
Speech Language Pathologist: 3
Occupational Therapy Assistant: 3
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Registered Nurse: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 65 | 0 | 65 | 16,960 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,281 | 91 | 100% | 9.5 |
| Registered Nurse | 9 | 1 | 10 | 2,533 | 90 | 99% | 9.4 |
| Qualified Activities Professional | 6 | 0 | 6 | 2,321 | 91 | 100% | 9.8 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 1,407 | 71 | 78% | 5.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 948 | 66 | 73% | 7.5 |
| Dietitian | 1 | 0 | 1 | 546 | 68 | 75% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 490 | 76 | 84% | 5.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 487 | 55 | 60% | 7.1 |
| Dental Services Staff | 1 | 0 | 1 | 453 | 56 | 62% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 383 | 64 | 70% | 5.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 361 | 70 | 77% | 5.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 327 | 40 | 44% | 7.8 |
| Occupational Therapy Aide | 0 | 6 | 6 | 285 | 30 | 33% | 8.1 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 177 | 69 | 76% | 2.1 |
| RN Director of Nursing | 2 | 0 | 2 | 96 | 11 | 12% | 8 |
| Medical Director | 0 | 1 | 1 | 47 | 6 | 7% | 7.8 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 42 | 14 | 15% | 3 |
65 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
99%
6 Qualified Activities Professional
% of Days
100%
12 Clinical Nurse Specialist
% of Days
78%
2 Physical Therapy Aide
% of Days
73%
1 Dietitian
% of Days
75%
3 Speech Language Pathologist
% of Days
84%
1 Administrator
% of Days
67%
2 Other Dietary Services Staff
% of Days
60%
1 Dental Services Staff
% of Days
62%
1 Nurse Practitioner
% of Days
60%
2 Qualified Social Worker
% of Days
70%
2 Physical Therapy Assistant
% of Days
77%
2 Mental Health Service Worker
% of Days
44%
6 Occupational Therapy Aide
% of Days
33%
4 Respiratory Therapy Technician
% of Days
76%
2 RN Director of Nursing
% of Days
12%
1 Medical Director
% of Days
7%
3 Occupational Therapy Assistant
% of Days
15%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
72 residents
Residents by payment source
Medicare
4 residents (5.6%)
Medicaid
44 residents (61.1%)
Private pay or other
24 residents (33.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
40% worse than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
23% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.0%
Percent of long-stay residents whose need for help with daily activities has increased
5.0%
27% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.1%
Percent of long-stay residents whose ability to move independently worsened
11.1%
24% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
40% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
In line with Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.5%
Percent of long-stay high risk residents with pressure ulcers
10.5%
170% worse than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.8%
Percent of long-stay residents who lose too much weight
10.8%
75% worse than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.6%
Percent of long-stay residents who have depressive symptoms
11.6%
52% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.3%
Percent of long-stay residents who received an antipsychotic medication
17.3%
104% worse than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.2%
32% worse than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
126% worse than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.2%
48% worse than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$136K
98% higher than Ohio averageOhio average: $69K
Number of fines
4
116% more fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
86% more payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$136K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 4, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 4, 2024
$66K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 19, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 19, 2024
$17K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Arbors at Milford based on CMS SNF Cost Reports.
Occupancy Rate
63.8%
↑ 2.7pp vs 2022
Net Income
-$1,181,211
↑ ~$87K vs 2022
Total Payroll
$5,410,267
↓ ~$399K vs 2022
Profit Margin
-10.7%
↓ 0.3pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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