1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Focused on post-acute rehabilitation and short-term care recovery, Arbors at Milford is a 30-bed SNF in Milford, Ohio. Found on Meadowcreek Drive in a moderately walkable neighborhood, it serves patients transitioning from hospitals and those needing intensive rehabilitation services. Accepted are Medicare, Medicaid, and private pay, providing multiple pathways for families to fund care.
The community specializes in rehabilitation-focused care that emphasizes complex medical needs. Its programs span pulmonary care, wound care therapies, infusion services, and specialized programs for cancer recovery and ventilator-dependent patients. The team supports palliative care and transitional care, meaning families can find curative rehabilitation and comfort-focused options under one roof. Averaging a stay duration of 80 days, the community balances short-term post-hospital recovery with patients requiring longer rehabilitation periods. Daily nursing support averages 3 hours 46 minutes per resident, with registered nurses, nursing aides, and licensed practical nurses managing medications, wound care, and medical monitoring. The 900-square-foot rehabilitation and therapy center houses advanced equipment, anchored by an on-site medical director, podiatrist, and dentist, decreasing the need for outside appointments during recovery. Beyond clinical care, the community provides amenities that support recovery and family visits. Occupants enjoy fine dining with gourmet menus, private and semi-private rooms with cable TV and phones, and access to on-site salon and spa services. The property features a manicured garden and outdoor courtyard for residents who can spend time outside, pet therapy for people who benefit from animal companionship, and a cozy family lounge for visiting relatives. Wi-Fi exists community-wide, and on-site religious services are offered.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 51st out of 182 homes in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▲ 4% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 52m per day | ▼ 10% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 54m per day | ▲ 36% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 48m per day | ▲ 16% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 45% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 30% State avg: 25m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Higher than the Ohio average: 78.7%In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 2 | This facility has 50% more total citations than a typical Ohio nursing home (3 vs. OH avg 2).↑ 50% worse |
State average 6.7
Last Health inspection on Apr 2025
State average 30.9
State average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
40 of 56 citations resulted from standard inspections; 13 of 56 resulted from complaint investigations; and 3 of 56 came from combined inspections (standard and complaint).
900% worse than State averageState average: 0.3
456% worse than State averageState average: 0.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Ohio average
5% better than Ohio average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
15 total: 14 full-time employees and 1 contractor.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursAssists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursHelps with daily care and mobility.
All 58 CNA Staff are full-time employees. No contractors work on this role.
58
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,653 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 58 | 0 | 58 | 17,837 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,472 | 92 | 100% | 9.4 |
| Registered Nurse | 14 | 1 | 15 | 2,658 | 92 | 100% | 9.7 |
| Qualified Activities Professional | 6 | 0 | 6 | 2,410 | 92 | 100% | 10 |
| Clinical Nurse Specialist | 19 | 0 | 19 | 1,418 | 62 | 67% | 8.6 |
| RN Director of Nursing | 3 | 0 | 3 | 1,163 | 63 | 68% | 8.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 794 | 72 | 78% | 7.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 612 | 87 | 95% | 5.8 |
| Medication Aide/Technician | 1 | 0 | 1 | 516 | 54 | 59% | 9.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 476 | 61 | 66% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 426 | 56 | 61% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 356 | 73 | 79% | 3.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 335 | 41 | 45% | 8.2 |
| Nurse Aide in Training | 1 | 0 | 1 | 311 | 27 | 29% | 11.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 292 | 62 | 67% | 4.2 |
| Qualified Social Worker | 0 | 4 | 4 | 190 | 51 | 55% | 3.7 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 177 | 62 | 67% | 1.9 |
| Medical Director | 1 | 1 | 2 | 174 | 22 | 24% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 160 | 16 | 17% | 10 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 60 | 21 | 23% | 2.6 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
98% higher than Ohio averageOhio average: $69K
116% more fines than Ohio averageOhio average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
86% more payment denials than Ohio averageOhio average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
5 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 9, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 4, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 19, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.2
40% worse than Ohio averageOhio average: 5.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
9.7
23% better than Ohio averageOhio average: 12.7
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
5.0%
27% better than Ohio averageOhio average: 6.8%
Percent of long-stay residents whose ability to move independently worsened
11.1%
24% worse than Ohio averageOhio average: 8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.2%
40% better than Ohio averageOhio average: 22.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
In line with Ohio averageOhio average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
10.5%
170% worse than Ohio averageOhio average: 3.9%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Ohio averageOhio average: 0.5%
Percent of long-stay residents who lose too much weight
10.8%
75% worse than Ohio averageOhio average: 6.2%
Percent of long-stay residents who have depressive symptoms
11.6%
52% better than Ohio averageOhio average: 24.0%
Percent of long-stay residents who received an antipsychotic medication
17.3%
104% worse than Ohio averageOhio average: 8.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
In line with Ohio averageOhio average: 92.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
In line with Ohio averageOhio average: 94.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.2%
32% worse than Ohio averageOhio average: 78.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.9%
126% worse than Ohio averageOhio average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.2%
48% worse than Ohio averageOhio average: 75.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
In line with Ohio averageOhio average: 25.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.4%
7% worse than Ohio averageOhio average: 12.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Ohio averageOhio average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
45.6%
10% worse than Ohio averageOhio average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
15% of new residents, usually for short-term rehab.
79% of new residents, often for short stays.
6% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
72Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Arbors at Milford from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #93 / 183Payroll — State benchmarkedThis home is ranked 93rd out of 183 homes in Ohio for payroll. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #115 / 183Payroll % — State benchmarkedThis home is ranked 115th out of 183 homes in Ohio for payroll %. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio facilities typically land around 53–63% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (79% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Milford's city center to Arbors at Milford's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Brookdale Westlake Village | NH AL IL MC SNF | Westlake | 60
Facility
60
OH AVG
75
Rank
#177 / 309 |
96.7%
Facility
96.7%
OH AVG
81.7
Rank
#4 / 138 | +18% | 4.38
Facility
4.38
OH AVG
3.54
Rank
#21 / 182 | +18% | +24% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 183 | 5
Facility
5
OH AVG
30.9
Rank
#9 / 183 | 1.3
Facility
1.3
OH AVG
4.6
Rank
#2 / 183 | - | 58 | A+ |
25
Facility
25
OH AVG
40
Rank
#500 / 704 | Labeed Diab | $20.1MFiscal year ending 12/2023
Facility
$20.1MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#66 / 183 | $10.2MFiscal year ending 12/2023
Facility
$10.2MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#11 / 183 | 50.8%Fiscal year ending 12/2023
Facility
50.8%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#5 / 183 | 366373 | ||||
| Alois Alzheimer Center | NH HOS MC PC RC SNF | Cincinnati (Greenhills) | 93
Facility
93
OH AVG
75
Rank
#92 / 309 |
82.8%
Facility
82.8%
OH AVG
81.7
Rank
#86 / 138 | +1% | 4.12
Facility
4.12
OH AVG
3.54
Rank
#36 / 182 | -31% | +16% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 183 | 7
Facility
7
OH AVG
30.9
Rank
#14 / 183 | 3.5
Facility
3.5
OH AVG
4.6
Rank
#58 / 183 | - | 77 | - |
49
Facility
49
OH AVG
40
Rank
#263 / 704 | Boymel Operations Holdings Co LLC | $7.5MFiscal year ending 12/2023
Facility
$7.5MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#136 / 183 | $4.6MFiscal year ending 12/2023
Facility
$4.6MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#111 / 183 | 61.4%Fiscal year ending 12/2023
Facility
61.4%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#21 / 183 | 366489 | ||||
| O’Neill Healthcare North Ridgeville | NH AL HOS IL MC PC SNF | North Ridgeville | 150
Facility
150
OH AVG
75
Rank
#12 / 309 |
85.3%
Facility
85.3%
OH AVG
81.7
Rank
#76 / 138 | +4% | 3.30
Facility
3.30
OH AVG
3.54
Rank
#112 / 182 | -18% | -7% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 183 | 10
Facility
10
OH AVG
30.9
Rank
#23 / 183 | 2.5
Facility
2.5
OH AVG
4.6
Rank
#23 / 183 | - | 128 | A+ |
29
Facility
29
OH AVG
40
Rank
#455 / 704 | Trisha Brown | $16.5MFiscal year ending 12/2023
Facility
$16.5MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#14 / 183 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#19 / 183 | 49%Fiscal year ending 12/2023
Facility
49%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#121 / 183 | 365685 | ||||
| Twin Towers | NH AL IL MC SNF | Cincinnati (College Hill) | 231
Facility
231
OH AVG
75
Rank
#1 / 309 |
31.2%
Facility
31.2%
OH AVG
81.7
Rank
#138 / 138 | -62% | 5.44
Facility
5.44
OH AVG
3.54
Rank
#8 / 182 | -14% | +54% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 183 | 13
Facility
13
OH AVG
30.9
Rank
#35 / 183 | 4.3
Facility
4.3
OH AVG
4.6
Rank
#99 / 183 | - | 72 | - |
31
Facility
31
OH AVG
40
Rank
#432 / 704 | Douglas Burgess | $10.7MFiscal year ending 12/2023
Facility
$10.7MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#38 / 183 | $5.8MFiscal year ending 12/2023
Facility
$5.8MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#63 / 183 | 54.5%Fiscal year ending 12/2023
Facility
54.5%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#163 / 183 | 366023 | ||||
| Arbors at Milford | NH PC RC SNF | Milford | 30
Facility
30
OH AVG
75
Rank
#277 / 309 | - | - | 3.77
Facility
3.77
OH AVG
3.54
Rank
#51 / 182 | +7% | +6% | $117.8k
Facility
$117.8k
OH AVG
$74.0k
Rank
#170 / 183 | 56
Facility
56
OH AVG
30.9
Rank
#163 / 183 | 8.0
Facility
8.0
OH AVG
4.6
Rank
#176 / 183 | 8 | 72 | A+ |
67
Facility
67
OH AVG
40
Rank
#84 / 704 | - | $9.1MFiscal year ending 12/2023
Facility
$9.1MFiscal year ending 12/2023
OH AVG
$10.1M
Rank
#87 / 183 | $4.9MFiscal year ending 12/2023
Facility
$4.9MFiscal year ending 12/2023
OH AVG
$3.9M
Rank
#93 / 183 | 53.3%Fiscal year ending 12/2023
Facility
53.3%Fiscal year ending 12/2023
OH AVG
40.2%
Rank
#115 / 183 | 365675 |
Arbors at Milford has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Arbors at Milford's occupancy is 100%.
No, Arbors at Milford has a no-pet policy.
The team at Arbors at Milford can be reached at CKISER@ARBORSATMILFORD.COM.
Arbors at Milford is registered as a for-profit in OH.
Arbors at Milford has 30 beds.
Arbors at Milford has had 3 reported citations since 2019 according to records from Ohio Department of Aging (ODA).
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