Arbors at Milford

Nursing Home, Palliative Care, Respite Care & Skilled Nursing · Milford, OH

CMS overall rating

5900 Meadowcreek Drive, Milford, OH 45150 View map

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Arbors at Milford accepts Medicare, Medicaid, and private pay.

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Arbors at Milford accepts Medicare, Medicaid, and private pay.

Overview of Arbors at Milford

Arbors at Milford is a nursing home in Milford, OH, providing skilled nursing and nursing care along with palliative and respite care. Skilled nursing provides licensed nursing care on site around the clock, while palliative care focuses on comfort and symptom management. Respite care offers short stays for a family caregiver who needs time to travel or recover, so Arbors at Milford may be a good fit for someone needing ongoing nursing support, comfort focused services, or temporary care.

The home has 30 beds, making it a smaller community where staff and residents can get to know each other. All beds are occupied, reflected in its 100% occupancy. Medicare, Medicaid, and private pay are accepted, giving families payment paths for covered or privately funded care.

A 900 square foot rehabilitation and therapy center supports on site rehabilitation and short term rehab, so a resident can receive therapy without arranging outside transportation. Pulmonary care, infusion therapies, wound care therapies, digestive disease support, and nutrition management address respiratory, infusion, wound, digestive, and nutritional needs within the facility.

An on site medical director, podiatrist, dentist, salon and spa services, and religious services give residents access to clinical visits, personal care appointments, and worship at the community. Total nurse staffing is 4h 13m per resident per day, representing the daily nurse time associated with each resident.

Long term care, transitional care, and cancer recovery services are also available for residents whose treatment or recovery needs extend beyond short term rehabilitation. These services support people whose care continues after a brief rehabilitation stay.

Facility Direct Line (513) 248-1655

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Ohio averages

Total nursing care This nursing home is ranked 24th out of 174 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 13m

19% above state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

53m

LPN / LVN

44m

Nurse Aide

2h 37m

Weekend Total Nursing

3h 40m

Physical Therapist

Weekend RN

25m

2 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count 30

Smaller home · May offer a more intimate, personalized care environment.

Walk Score

67 / 100

Occupancy rate

100% This home is often near full

Higher than the Ohio average: 85.1%

Occupied beds

30 / 30

Avg. Length of Stay

80 days

BBB Rating

A+ Not Accredited

How BBB ratings work

About this community

StatusActive

CountyClermont

CMS Certification Number365675

Rehabilitation Services

Respite Care

Short-Term Rehab

Short & Long Term Care

Email ckiser@arborsatmilford.com

Fax(513) 248-0466

Religious ServicesYes

Salon

Spa

Religious Services

Wi-Fi

Dining

Cable Tv

Garden

Courtyard

Lounge

Religious Services

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	OH Average	vs. OH Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	7.0	This facility has 57% fewer total citations than a typical Ohio nursing home (3 vs. OH avg 7).↓ 57% better

Show Inspection Reports

Inspections Since 2022 · 4 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 5

State average 6.5

Last Health inspection on Mar 2026

Total health citations

State average 31.1

Citations per inspection

9.4

State average 4.76

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

33 of 47 citations resulted from standard inspections; 8 of 47 resulted from complaint investigations; and 6 of 47 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

900% worse than State average

State average: 0.3

Serious health citations

344% worse than State average

State average: 0.9

3 critical citations State average: 0.3

4 serious citations State average: 0.9

39 moderate citations State average: 29.3

1 minor citation State average: 0.7

Citations history (last 4 years)

Abuse/Neglect moderate citation Mar 12, 2026

Corrected

Nursing Services moderate citation Mar 12, 2026

Corrected

Nutrition moderate citation Mar 12, 2026

Corrected

Pharmacy moderate citation Mar 12, 2026

Corrected

Total staff 151

Employees 125

Contractors 26

Staff to resident ratio 2.10 : 1

5% more staff per resident than Ohio average

Avg staff/day 46

Average shift 8.5 hours

5% better than Ohio average

Total staff hours (quarter) 35,818

Nursing staff breakdown

9.7 hours

9.4 hours

9.1 hours

Contractor staffing

2,653 contractor hours this quarter

Respiratory Therapy Technician: 7 Qualified Social Worker: 4 Physical Therapy Aide: 3 Occupational Therapy Assistant: 3 Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Registered Nurse: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	58	0	58	17,837	92	100%	9.1
Licensed Practical Nurse	15	0	15	4,472	92	100%	9.4
Registered Nurse	14	1	15	2,658	92	100%	9.7
Qualified Activities Professional	6	0	6	2,410	92	100%	10
Clinical Nurse Specialist	19	0	19	1,418	62	67%	8.6
RN Director of Nursing	3	0	3	1,163	63	68%	8.7
Physical Therapy Aide	0	3	3	794	72	78%	7.2
Other Dietary Services Staff	2	0	2	612	87	95%	5.8
Medication Aide/Technician	1	0	1	516	54	59%	9.5
Mental Health Service Worker	1	0	1	496	62	67%	8
Administrator	1	0	1	488	61	66%	8
Dietitian	1	0	1	476	61	66%	7.8
Dental Services Staff	1	0	1	426	56	61%	7.6
Speech Language Pathologist	0	3	3	356	73	79%	3.8
Occupational Therapy Aide	0	1	1	335	41	45%	8.2
Nurse Aide in Training	1	0	1	311	27	29%	11.5
Physical Therapy Assistant	0	3	3	292	62	67%	4.2
Qualified Social Worker	0	4	4	190	51	55%	3.7
Respiratory Therapy Technician	0	7	7	177	62	67%	1.9
Medical Director	1	1	2	174	22	24%	7.3
Nurse Practitioner	1	0	1	160	16	17%	10
Occupational Therapy Assistant	0	3	3	60	21	23%	2.6

58 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

15 Registered Nurse

% of Days 100%

6 Qualified Activities Professional

% of Days 100%

View All Staffing Data

Total fines amount $136K

98% higher than Ohio average

Ohio average: $69K

Number of fines 4

116% more fines than Ohio average

Ohio average: 1.9

Payment Denials 1

86% more payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison

This facility $136K

Ohio average $69K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

5 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Apr 9, 2025

$27K

Civil Money Penalty Apr 9, 2025

$27K

Civil Money Penalty Dec 4, 2024

$66K

Civil Money Penalty Mar 19, 2024

$17K

Last updated: Jan 2026

High-risk clinical events score 8.2

40% worse than Ohio average

Ohio average: 5.8

Functional decline score 9.7

23% better than Ohio average

Ohio average: 12.7

Long-stay resident measures

Above average Ohio avg: 4.7

Need for Help with Daily Activities Increased 5.0%

27% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened 11.1%

24% worse than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence 13.2%

40% better than Ohio average

Ohio average: 22.0%

Falls with Major Injury 3.4%

In line with Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers 10.5%

170% worse than Ohio average

Ohio average: 3.9%

Urinary Tract Infection 0.0%

100% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight 10.8%

75% worse than Ohio average

Ohio average: 6.2%

Depressive Symptoms 11.6%

52% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use 17.3%

104% worse than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine 94.0%

In line with Ohio average

Ohio average: 92.4%

Influenza Vaccine 98.4%

In line with Ohio average

Ohio average: 94.5%

Short-stay resident measures

Significantly below average Ohio avg: 2.4

Pneumococcal Vaccine 53.2%

32% worse than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase 2.9%

126% worse than Ohio average

Ohio average: 1.3%

Influenza Vaccine 39.2%

48% worse than Ohio average

Ohio average: 75.6%

Re-hospitalized after SNF stay 25.1%

In line with Ohio average

Ohio average: 25.1%

Emergency department visits 13.4%

7% worse than Ohio average

Ohio average: 12.5%

Falls with major injury 0.0%

100% better than Ohio average

Ohio average: 0.8%

Successful return to home or community 45.6%

10% worse than Ohio average

Ohio average: 50.6%

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

79% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 11 months

Total residents 72

Medicare

5.6% of residents

Medicaid

61.1% of residents

Private pay or other

33.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Arbors at Milford from 2011–2023, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.

Key figures below are for fiscal year ending in 12/2023.

Net Patient Income -$1.6M ↓ ~$263.8K vs 2022

Payroll Costs $4.9M ↑ ~$467.6K vs 2022

Operating Margin -17.9% ↓ 3.9pp vs 2022

Metric	2011	2012	2013	2014	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	90.3%	90.7%	87.9%	87.4%	69.5%	68.3%	72.1%	69.8%	72.6%	64.5%	61.2%	63.8%
Beds	139	139	139	139	139	128	128	112	112	112	112	92
Net Income	$1,365,595	$275,215	$278,870	$325,200	-$1,078,425	-$1,402,646	-$1,802,551	-$1,222,779	$170,078	-$1,503,992	-$1,268,273	-$1,181,211
Gross Revenue	$17,684,037	$16,687,948	$17,324,693	$16,177,818	$12,081,345	$11,972,016	$14,266,047	$15,976,027	$16,645,575	$13,441,291	$12,196,504	$11,020,014
Operating Expenses	$11,651,836	$11,684,601	$11,724,555	$11,418,011	$10,177,956	$10,318,577	$11,170,074	$11,143,924	$10,645,568	$10,400,204	$11,131,993	$10,750,025
Net Patient Income	$1,408,534	$411,754	$490,416	$306,334	-$1,021,587	-$1,371,270	-$1,788,604	-$1,280,564	-$788,675	-$1,692,763	-$1,366,847	-$1,630,633
Net Patient Revenue	$13,060,370	$12,096,355	$12,214,971	$11,724,345	$9,156,369	$8,947,307	$9,381,470	$9,863,360	$9,856,893	$8,707,441	$9,765,146	$9,119,392
Payroll Costs	$4,933,546	$5,026,157	$4,909,242	$4,905,259	$4,188,082	$4,087,160	$4,580,695	$5,142,188	$4,800,473	$4,264,446	$4,395,410	$4,863,044
Operating Margin %	10.8%	3.4%	4.0%	2.6%	-11.2%	-15.3%	-19.1%	-13.0%	-8.0%	-19.4%	-14.0%	-17.9%
Medicare %	16.2%	11.2%	12.1%	8.8%	7.2%	6.5%	6.9%	5.0%	6.9%	6.6%	7.1%	5.1%
Medicaid %	0.0%	0.0%	0.0%	0.0%	30.2%	22.9%	21.0%	22.5%	32.1%	31.6%	33.5%	25.3%
Private %	83.8%	88.8%	87.9%	91.2%	62.6%	70.6%	72.1%	72.5%	61.0%	61.7%	59.4%	69.7%
Net Patient Revenue/Day	$285	$262	$274	$264	$259	$259	$278	$304	$331	$330	$391	$397
Cost/Day	$254	$253	$263	$258	$288	$298	$332	$343	$358	$394	$445	$468
Avg Length of Stay	79.3 days	85.0 days	91.9 days	93.2 days	80.3 days	151.6 days	210.5 days	204.1 days	80.4 days	59.6 days	62.0 days	80.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.1M

Net patient income

-$1.6M

For-profit Operated by a business corporation.

Net patient revenue

$9.1M

Net patient income

-$1.6M

Other income

$449.4K

Payroll costs

$4.9M 53.3% of net patient revenue

Other operating costs

$5.9M

Total costs

$10.8M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (79% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 15%

Private pay 79%

Medicaid 6%

Coverage residents most often leave under.

Medicare 11%

Private pay 81%

Medicaid 7%

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Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.


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Laurels of Massillon	★ ★ ★ ★ ★	NH HOS SNF	Massillon	140 Facility 140 OH AVG 82 Rank #22 / 185	92.9% Facility 92.9% OH AVG 85.1% Rank #49 / 155	+9%	3.53 Facility 3.53 OH AVG 3.54 Rank #69 / 174	★ ★ ★ ★ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ★	-3%	0%	$0 Facility $0 OH AVG $74.0k Rank #1 / 177	35 Facility 35 OH AVG 30.9 Rank #118 / 177	4.4 Facility 4.4 OH AVG 4.6 Rank #95 / 177	-	130	-	29 Facility 29 OH AVG 42 Rank #155 / 232	Sarah Sonego	$13.3MFiscal year ending 12/2023 Facility $13.3MFiscal year ending 12/2023 OH AVG $9.6M Rank #32 / 172	$8.1MFiscal year ending 12/2023 Facility $8.1MFiscal year ending 12/2023 OH AVG $5.2M Rank #23 / 172	61.1%Fiscal year ending 12/2023 Facility 61.1%Fiscal year ending 12/2023 OH AVG 55.7% Rank #44 / 172	366078
Arbors at Milford	★ ★ ☆ ☆ ☆	NH PC RC SNF	Milford	30 Facility 30 OH AVG 82 Rank #172 / 185	100.0% Facility 100.0% OH AVG 85.1% Rank #1 / 155	+18%	4.22 Facility 4.22 OH AVG 3.54 Rank #24 / 174	★ ★ ☆ ☆ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ☆ ☆	+7%	+19%	$117.8k Facility $117.8k OH AVG $74.0k Rank #164 / 177	47 Facility 47 OH AVG 30.9 Rank #149 / 177	9.4 Facility 9.4 OH AVG 4.6 Rank #172 / 177	7	72	A+	67 Facility 67 OH AVG 42 Rank #33 / 232	-	$9.1MFiscal year ending 12/2023 Facility $9.1MFiscal year ending 12/2023 OH AVG $9.6M Rank #86 / 172	$4.9MFiscal year ending 12/2023 Facility $4.9MFiscal year ending 12/2023 OH AVG $5.2M Rank #89 / 172	53.3%Fiscal year ending 12/2023 Facility 53.3%Fiscal year ending 12/2023 OH AVG 55.7% Rank #92 / 172	365675

Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Is Arbors at Milford in a walkable area?

Arbors at Milford has a walk score of 67. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Arbors at Milford?

Arbors at Milford's occupancy is 100%.

Are pets allowed at Arbors at Milford?

No, Arbors at Milford has a no-pet policy.

What is the best email address for Arbors at Milford?

The team at Arbors at Milford can be reached at CKISER@ARBORSATMILFORD.COM.

Does Arbors at Milford operate as a for-profit or non-profit?

Arbors at Milford is registered as a for-profit in OH.

What is the overall rating for Arbors at Milford?

Arbors at Milford received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Arbors at Milford have?

Arbors at Milford has 30 beds.

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Arbors at Milford

Overview of Arbors at Milford

Quality ratings

Community insights.

About this community

License Details

Therapy & Rehabilitation

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Arbors at Milford

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

CMS Health Inspection History

Inspections Since 2022 · 4 years of data

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

58 Certified Nursing Assistant

15 Licensed Practical Nurse

15 Registered Nurse

6 Qualified Activities Professional

19 Clinical Nurse Specialist

3 RN Director of Nursing

3 Physical Therapy Aide

2 Other Dietary Services Staff

1 Medication Aide/Technician

1 Mental Health Service Worker

1 Administrator

1 Dietitian

1 Dental Services Staff

3 Speech Language Pathologist

1 Occupational Therapy Aide

1 Nurse Aide in Training

3 Physical Therapy Assistant

4 Qualified Social Worker

7 Respiratory Therapy Technician

2 Medical Director

1 Nurse Practitioner

3 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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