Inspection Reports for
Arcadia Living

601 SUNSET BLVD, ARCADIA, CA, 91007

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

75% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2025
2026

Occupancy

Latest occupancy rate 87% occupied

Based on a February 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

72% 80% 88% 96% 104% Jun 2025 Jul 2025 Sep 2025 Oct 2025 Jan 2026 Feb 2026

Inspection Report

Complaint Investigation
Census: 86 Capacity: 99 Deficiencies: 1 Date: Feb 23, 2026

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff did not provide adequate supervision resulting in a resident eloping from the facility.

Complaint Details
The complaint was substantiated. Staff did not provide adequate supervision resulting in resident R1 eloping. The resident left the facility without staff knowledge and was found by off-duty staff wandering in a local market. Law enforcement was notified and the resident was returned safely with no injuries.
Findings
The investigation substantiated that staff failed to supervise resident R1, who left the facility unassisted and was found wandering off-site. No injuries were reported, but the lack of supervision posed an immediate health and safety risk.

Deficiencies (1)
CCR 87411(a) Personnel Requirements-General. Facility personnel were not sufficient in numbers or competent to meet resident needs. Staff was unaware of R1 leaving the facility unassisted, posing an immediate health and safety risk.
Report Facts
Capacity: 99 Census: 86 Deficiency count: 1 Plan of Correction Due Date: 2026

Employees mentioned
NameTitleContext
Jennifer ZhangAdministratorMet during investigation and exit interview
Sanjay VaidLicensing EvaluatorConducted the complaint investigation
Fernando FierrosSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 89 Capacity: 99 Deficiencies: 0 Date: Jan 6, 2026

Visit Reason
The visit was an unannounced complaint investigation regarding an allegation that facility staff handled a resident in an aggressive manner, resulting in bruises.

Complaint Details
The complaint alleged that two staff were aggressive with Resident #1 while trying to get the resident out of bed and after the resident refused to shower. The allegation was unsubstantiated due to lack of evidence. Staff and residents reported no observed rough handling, and bruises may have been caused by other factors.
Findings
The investigation found insufficient evidence to substantiate the allegation of staff aggression causing bruises to the resident. Interviews with residents and staff, review of body check forms, and police involvement did not confirm abuse or rough handling by staff.

Report Facts
Capacity: 99 Census: 89

Employees mentioned
NameTitleContext
Jennifer ZhangAdministratorMet with during investigation and exit interview
Cynthia D ChanLicensing Program AnalystConducted the complaint investigation visit

Inspection Report

Complaint Investigation
Census: 97 Capacity: 99 Deficiencies: 1 Date: Oct 7, 2025

Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that staff did not provide adequate supervision, resulting in a resident wandering away from the facility.

Complaint Details
The complaint alleging inadequate supervision resulting in a resident wandering away was substantiated based on interviews, record reviews, and evidence that resident R1 left the facility unassisted on 09/24/2025 and was returned by law enforcement and paramedics.
Findings
The investigation substantiated that staff failed to adequately supervise resident R1, who left the facility without staff knowledge and was returned by law enforcement and paramedics. The facility did not meet personnel requirements to provide necessary supervision, posing an immediate health and safety risk.

Deficiencies (1)
CCR 87411(a) Personnel Requirements-General. Facility personnel were not sufficient or competent to meet resident needs. Facility staff was unaware that resident R1 left the facility unsupervised, posing an immediate health and safety risk.
Report Facts
Facility Capacity: 99 Resident Census: 97 Plan of Correction Due Date: Oct 14, 2025

Employees mentioned
NameTitleContext
Jennifer ZhangAdministratorMet during investigation and exit interview
Sanjay VaidLicensing EvaluatorConducted the complaint investigation
Fernando FierrosSupervisorSupervisor overseeing the investigation

Inspection Report

Original Licensing
Census: 88 Capacity: 99 Deficiencies: 0 Date: Sep 9, 2025

Visit Reason
The visit was conducted to inspect the facility for Change of Ownership and to evaluate the facility for original licensing as a Residential Care Facility for the Elderly.

Findings
The facility was found to have adequate accommodations, sufficient lighting, and was free of obstructions. All observed resident rooms, bathrooms, and safety equipment met regulatory requirements. The plant inspection passed and the facility was operating within substantial compliance.

Report Facts
Hospice Waiver request: 15

Employees mentioned
NameTitleContext
Jennifer ZhangAdministratorMet during inspection and involved in facility operation.
Andy ZhangLicenseeMet during inspection and involved in facility operation.
Ben ZhangCEOMet during inspection and involved in facility operation.
Sanjay VaidLicensing Program AnalystConducted the inspection visit.
Fernando FierrosLicensing Program ManagerNamed in report header and narrative.

Inspection Report

Original Licensing
Census: 77 Capacity: 99 Deficiencies: 0 Date: Jul 14, 2025

Visit Reason
The visit was conducted as a prelicensing Change of Ownership (CHOW) inspection for a Residential Care Facility for the Elderly.

Findings
The physical plant inspection was not completed due to ongoing renovations caused by water damage in three resident rooms. Pre-licensing will be rescheduled after repairs are completed.

Report Facts
Hospice Waiver request: 15

Employees mentioned
NameTitleContext
Jennifer ZhangAdministrator/DirectorFacility administrator present during the visit and recipient of the report.
Sanjay VaidLicensing Program AnalystConducted the announced visit.
Fernando FierrosLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Census: 82 Capacity: 99 Deficiencies: 0 Date: Jun 20, 2025

Visit Reason
The visit was an office type announced inspection involving a telephone interview to verify the applicant/administrator's understanding of community care facility licensing laws and readiness for licensing.

Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing requirements, emergency preparedness, complaints and reporting, and pre-licensing readiness. No specific deficiencies or violations were cited in the report.

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