Inspection Reports for
Archstone Care Center

1980 West Pecos Road, Chandler, AZ, 85224

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12 Reports

2021–2025

Inspection Report — Nov 24, 2025

Complaint Investigation
Date: Nov 24, 2025

Visit Reason
On-site complaint investigation of multiple intakes including AZ00155820, AZ00159957, AZ00160460, AZ00162260, AZ00163563, AZ00163625, AZ00167538, AZ00173616, AZ00176112, AZ00177770, AZ00178249, and AZ00180552 at a Nursing Care Institution, conducted 24 November 2025.

Complaint Details
The Risk-Based complaint survey was conducted on October 21, 2025, for investigation of intakes # AZ00155820 (2277970), AZ00159957 (2277975), AZ00160460 (2277978), AZ00162260 (2277981), AZ00163563 (2277985), AZ00163625 (2277987), AZ00167538 (2277933), AZ00173616 (2277995), AZ00176112 (2277997), AZ00177770 (2278000), AZ00178249 (2278001), AZ00180552 (2278005). There was no deficiencies were cited.
Findings
This inspection resulted in no deficiencies or citations.

Inspection Report — Jun 19, 2025

Complaint Investigation
Date: Jun 19, 2025

Visit Reason
On-site complaint investigation of complaints 00134014 and AZ00224924 at a Nursing Care Institution, conducted 18-19 June 2025.

Complaint Details
The complaint investigation was conducted on June 18, 2025 through June 19, 2025, with investigation of complaints: 00134014 and AZ00224924. There were no deficiencies cited.
Findings
This inspection resulted in no deficiencies cited.

Inspection Report — May 14, 2025

Complaint Investigation
Date: May 14, 2025

Visit Reason
On-site complaint investigation of complaints AZ00224501 and SF00130547 at a Nursing Care Institution, conducted 14 May 2025.

Complaint Details
The complaint investigation was conducted on May 14, 2025, with investigation of complaints: AZ00224501 and SF00130547. There were no deficiencies cited.
Findings
This inspection found no deficiencies.

Report Facts
Complaints investigated: 2

Inspection Report — Feb 4, 2025

Complaint Investigation
Date: Feb 4, 2025

Visit Reason
On-site complaint investigation of intakes AZ00222013, AZ00221885, and AZ00221882 at a Nursing Care Institution, conducted 4 February 2025.

Complaint Details
A complaint survey was conducted on February 4, 2025 of intakes AZ00222013, AZ00221885, and AZ00221882. There were no deficiencies cited.
Findings
This inspection resulted in no deficiencies or citations.

Report Facts
Complaints investigated: 3

Inspection Report — Oct 10, 2024

Complaint Investigation
Date: Oct 10, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding a resident fall that occurred during peri care, focusing on whether adequate supervision and care were provided to prevent accidents.

Complaint Details
The investigation was substantiated with findings that resident #1 fell during peri care on January 4, 2024, due to inadequate supervision and failure to follow the facility's two-person assist policy. Staff training records were incomplete, and the resident was transferred to the hospital after the fall.
Findings
The facility failed to ensure adequate supervision and care during peri care for resident #1, resulting in the resident falling out of bed and sustaining injuries requiring hospital transfer. Staff training documentation was incomplete, and the resident was not assisted by the required two staff members during peri care.

Deficiencies (1)
Failure to ensure adequate supervision and care during peri care, resulting in resident #1 falling out of bed and sustaining injuries.
Report Facts
Date of fall incident: Jan 4, 2024 Staff to resident ratio: 10 Skills training completion date: Dec 5, 2023 Admission MDS date: Dec 20, 2023 Fall risk focus area initiation date: Sep 27, 2023 Fall prevention training date: Apr 16, 2023

Employees mentioned
NameTitleContext
Staff #87Certified Nursing AssistantPerformed peri care on resident #1 during fall incident; lacked documented training and skills assessment
Staff #64Registered NurseRecalled the fall incident and post-fall assessment; assisted with hospital notification
Staff #106Director of NursingProvided fall prevention training documentation; acknowledged missing staff training sign-offs and lack of skills training for staff #87

Inspection Report — Oct 20, 2023

Complaint Investigation
Date: Oct 20, 2023

Visit Reason
On-site complaint investigation of complaints AZ00187919, AZ00187737, AZ00187918, and AZ00187736 at a Nursing Care Institution, conducted 19 October 2023.

Complaint Details
The investigation of complaint AZ00187919 and AZ00187737 was conducted on October 19, 2023. A complaint survey was conducted on October 19, 2023, for the investigation of intake #AZ00187918 and AZ00187736. There were no deficiencies found or cited.
Findings
No deficiencies were found during this complaint investigation.

Inspection Report — Oct 13, 2023

Annual Inspection
Date: Oct 13, 2023

Visit Reason
Recertification survey conducted October 10-13, 2023, in conjunction with the investigation of multiple complaints at a Nursing Care Institution.

Complaint Details
The Recertification survey was conducted October 10, 2023 through October 13, 2023, in conjunction with the investigation of Complaints AZ00185362, AZ00185413, AZ00185414, AZ00187549, AZ00187610, AZ00187612, AZ001877702, AZ00187704, AZ00188894, AZ00188895, AZ00190597, AZ00190638, AZ00190639, AZ00191429, AZ00191431, AZ00193866, AZ00193867, AZ00198013, AZ00198015, AZ00198116. The census was 81.
Findings
The inspection found four deficiencies related to staff training, tuberculosis screening, fingerprint clearance documentation, and continuing competence of nursing staff. The facility failed to ensure required in-service training and proper documentation for several employees.

Deficiencies (4)
R9-10-403 — The facility failed to ensure one CNA (staff #106) and one RN (staff #33) received required in-service training for at least 12 hours per year, including dementia training. The RN was terminated for refusal to obtain fingerprint clearance.
R9-10-406 — The facility failed to provide evidence that two LPNs (staff #119 and staff #83) were free from infectious tuberculosis as required. Both were scheduled for TB screening during the inspection.
R9-10-406 — The facility failed to maintain documentation of fingerprint clearance cards for two employees (staff #33 and staff #106). The RN (staff #33) was terminated for refusal to complete fingerprint clearance.
Continuing competence — The facility failed to ensure one CNA (staff #106) and one RN (staff #33) received sufficient in-service training to maintain competence, including dementia management and communication training.
Report Facts
Deficiencies cited: 4 Complaints investigated: 19

Employees mentioned
NameTitleContext
Staff #106Certified Nursing AssistantFailed to receive required in-service training and fingerprint clearance documentation
Staff #33Registered NurseFailed to receive required in-service training, fingerprint clearance documentation, and was terminated for refusal
Staff #119Licensed Practical NurseNo evidence of tuberculosis screening
Staff #83Licensed Practical NurseNo evidence of tuberculosis screening
Staff #12Director of NursingProvided interviews regarding training, fingerprint clearance, and tuberculosis screening

Inspection Report — Oct 13, 2023

Annual Inspection
Date: Oct 13, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with training requirements for nursing staff, including nurse aides and registered nurses, ensuring they receive required in-service training and maintain continuing competence.

Findings
The facility failed to ensure that one of two Certified Nursing Assistants and one of two Registered Nurses sampled received the required 12 hours of in-service training per year. Specifically, the CNA lacked dementia and communication training, and the RN had no training completed and was terminated for refusing fingerprint clearance. The facility's overall nurse staffing training program was reviewed and found to cover multiple competency areas.

Deficiencies (2)
Failure to ensure one CNA received required in-service training for at least 12 hours per year, lacking dementia and communication training.
Failure to ensure one RN received required in-service training for at least 12 hours per year; RN refused fingerprint clearance and was terminated.
Report Facts
Deficiencies cited: 2

Employees mentioned
NameTitleContext
Director of NursingDirector of NursingInterviewed regarding staff training deficiencies and employee termination
RN staff #33Registered NurseFailed to complete required training and fingerprint clearance; employment terminated
CNA staff #106Certified Nursing AssistantDid not receive required dementia and communication in-service training

Inspection Report — Oct 13, 2023

Date: Oct 13, 2023

Visit Reason
On-site inspection of a Nursing Care Institution classified as 'Other' conducted 13 October 2023, including a recertification survey for Medicare under the Life Safety Code 2012 Edition.

Findings
The inspection found three deficiencies related to fire safety and maintenance issues, including lack of a kitchen hood and fire suppression system for a deep fat fryer, damaged fire doors with missing hardware, and failure to inspect and maintain smoke dampers. Plans of correction were provided for all deficiencies.

Deficiencies (3)
Cooking Facilities — The facility failed to have a kitchen hood system and fire suppression system for a deep fat fryer in the kitchen, increasing fire risk and potential harm to patients and staff.
NFPA 101, Life Safety Code, 2012 edition, Chapter 8, Section 8.3.3.1 — The facility failed to maintain rated fire doors; one door was damaged with a field repair hinge and another was missing latching hardware, which could allow heat or smoke transfer.
HVAC — The facility failed to inspect and maintain smoke dampers or fusible links, with the last documented inspection in January 2017, risking resident and staff safety during emergencies.
Report Facts
Deficiencies cited: 3

Inspection Report — Aug 25, 2022

Complaint Investigation
Date: Aug 25, 2022

Visit Reason
The inspection was conducted due to complaints regarding multiple deficiencies including improper resident discharge procedures, failure to implement care plans, medication security issues, infection control lapses, inadequate COVID-19 testing of staff, and pest control problems.

Complaint Details
The complaint investigation focused on issues related to resident discharge procedures, care plan implementation, medication security, infection control practices, COVID-19 testing compliance, and pest control effectiveness. The complaint was substantiated with findings of minimal harm or potential for harm.
Findings
The facility failed to provide adequate transfer/discharge documentation and notification for a resident discharged due to COVID-19 vaccination status. Care plan interventions for contracture prevention were not consistently implemented. Medications were left unsecured on medication carts. Blood pressure cuffs were not sanitized between resident use. COVID-19 testing of staff during an outbreak was not conducted per guidelines. The facility had ongoing pest control issues with cockroaches and other insects.

Deficiencies (6)
Failure to provide documentation of notification to receiving provider and follow transfer process for resident discharged due to COVID-19 vaccination status.
Failure to consistently implement care planned interventions for application of a hand roll to prevent contracture for one resident.
Medications left unsecured and unattended on top of medication cart during administration.
Blood pressure cuff designated for multi-resident use was not sanitized between resident uses.
Failure to conduct COVID-19 testing for one staff member per outbreak frequency guidelines.
Failure to maintain an effective pest control program; ongoing presence of cockroaches and other insects observed.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 COVID-19 outbreak period: 56 COVID-19 testing frequency: 2

Employees mentioned
NameTitleContext
Director of AdmissionsInterviewed regarding admission and discharge vaccination policies and documentation
Director of NursingInterviewed regarding discharge policies, care plan implementation, medication security, infection control, and COVID-19 testing
Registered Nurse (RN)Observed and interviewed regarding medication administration and blood pressure cuff sanitization
Licensed Practical Nurse (LPN)Interviewed regarding medication administration and infection control practices
Infection PreventionistInterviewed regarding COVID-19 testing and infection control policies
Maintenance DirectorInterviewed regarding pest control program and response to pest sightings
Certified Nursing Assistant (CNA)Interviewed regarding pest sightings and reporting procedures
AdministratorInterviewed regarding patient handout and facility policies

Inspection Report — Mar 4, 2021

Complaint Investigation
Date: Mar 4, 2021

Visit Reason
The inspection was conducted based on complaints and concerns regarding informed consent for psychotropic medications, bathroom sink maintenance, care planning, shower consistency, wound care, oxygen orders, and infection control practices.

Complaint Details
The visit was complaint-related focusing on issues including informed consent for psychotropic medications, maintenance of resident facilities, care planning, shower provision, wound care, oxygen orders, and infection control practices.
Findings
The facility failed to ensure informed consent was obtained prior to administering psychotropic medications for one resident, failed to maintain a resident's bathroom sink in working order, did not develop or revise comprehensive care plans for some residents, did not consistently provide showers as scheduled, failed to administer wound care as ordered, administered oxygen without a physician order, and failed to maintain infection control standards including tuberculosis screening for staff.

Deficiencies (8)
Failed to ensure resident/representative was informed of risks and benefits of psychoactive medications prior to administration.
Failed to ensure resident's bathroom sink was in working order, resulting in prolonged clogging and inconvenience.
Failed to develop a comprehensive care plan for seizures for one resident.
Failed to provide opportunity for resident and representative participation in care planning and failed to revise care plan for elopement risk.
Failed to ensure consistent showers were provided as scheduled for one resident.
Failed to ensure bilateral heel pressure ulcer treatment was administered as ordered by the physician.
Failed to ensure resident had a physician order for oxygen use.
Failed to maintain infection control standards regarding hand hygiene and tuberculosis screening for staff.
Report Facts
Psychotropic medication consent date: 2021 Physician order dates: 2021 Shower schedule: 2 Wound measurements: 1.4 Wound measurements: 3 Wound measurements: 0.5 Wound measurements: 1 Oxygen flow rate: 2 Staff hire date: 2020 Tuberculosis test date: 2020

Employees mentioned
NameTitleContext
Staff #88Licensed Practical NurseSigned consent form for psychotropic medication for resident #55
Staff #27Assistant Director of NursingInterviewed regarding consent process and wound care
Staff #26Director of NursingInterviewed regarding care planning, wound care, and infection control
Staff #73MDS CoordinatorInterviewed regarding care planning documentation
Staff #12Certified Nursing AssistantObserved and interviewed regarding hand hygiene breach
Staff #18Registered NursePersonnel file reviewed for tuberculosis screening
Staff #45Certified Nursing AssistantInterviewed regarding oxygen care and shower documentation

Inspection Report — Mar 4, 2021

Routine
Date: Mar 4, 2021

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, safety, and facility operations at Archstone Care Center.

Findings
The facility was found deficient in multiple areas including failure to ensure informed consent for psychoactive medications, unresolved maintenance issues affecting resident bathroom sinks, incomplete care plans for seizures and elopement risks, inconsistent shower provision, improper wound care treatment administration, oxygen use without physician order, and lapses in infection control practices.

Deficiencies (8)
Failed to ensure resident/representative was informed of risks and benefits of psychoactive medications prior to administration.
Failed to ensure resident's bathroom sink was in working order, causing inconvenience and hygiene issues.
Failed to develop a comprehensive care plan for seizures for one resident.
Failed to provide opportunity for resident and representative participation in care planning and failed to revise care plan to include elopement risk and wander guard placement.
Failed to ensure consistent showers for one resident as scheduled.
Failed to administer bilateral heel pressure ulcer treatment as ordered by physician.
Failed to have a physician order for oxygen use for one resident receiving oxygen therapy.
Failed to maintain infection control standards regarding hand hygiene and failed to document tuberculosis screening for staff member.
Report Facts
Deficiencies cited: 8 Wound measurements: 1.4 Wound measurements: 3 Wound measurements: 0.5 Wound measurements: 1 Wound measurements: 0.1 Oxygen flow rate: 2

Employees mentioned
NameTitleContext
Staff #88Licensed Practical NurseSigned consent form for psychoactive medication for resident #55
Staff #27Assistant Director of NursingInterviewed regarding consent process and wound care
Staff #26Director of NursingInterviewed regarding care planning and wound care
Staff #73MDS CoordinatorInterviewed regarding care planning process
Staff #45Certified Nursing AssistantInterviewed regarding shower schedule and oxygen care
Staff #12Certified Nursing AssistantObserved and interviewed regarding hand hygiene breach

4 CMS Surveys

CMS Survey — Oct 10, 2024

Oct 10, 2024

CMS Survey — Mar 4, 2021

Mar 4, 2021

CMS Survey — Aug 25, 2022

Aug 25, 2022

CMS Survey — Oct 13, 2023

Oct 13, 2023

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