Inspection Reports for
Aspen Point Health and Rehabilitation
2840 WEST CLAY ST, SAINT CHARLES, MO, 63301-2536
Back to Facility ProfileDeficiencies (last 7 years)
Deficiencies (over 7 years)
44.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
705% worse than Missouri average
Missouri average: 5.5 deficiencies/yearDeficiencies per year
80
60
40
20
0
Occupancy
Latest occupancy rate
31% occupied
Based on a August 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Routine
Census: 55
Deficiencies: 2
Date: Aug 14, 2025
Visit Reason
The inspection was conducted to assess the facility's compliance with environmental safety, infection prevention and control, and overall resident care standards.
Findings
The facility failed to maintain a safe, clean, and homelike environment due to leaking windows, unsealed sliding doors, and damaged walls. Infection control practices were inadequate, including failure to change gloves between tasks, improper hand hygiene, and unsafe handling of soiled linens and trash.
Deficiencies (2)
F 0584: The facility failed to maintain a safe, clean, and homelike environment for residents due to leaking windows, unsealed sliding glass doors, chipped paint, and presence of insects and debris in resident rooms.
F 0880: The facility failed to implement proper infection prevention and control practices including changing gloves between dirty and clean tasks, performing appropriate hand hygiene, and properly handling soiled linens and trash.
Report Facts
Facility census: 55
Sampled residents: 24
Residents affected: 4
Residents affected: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA E | Certified Nurse Assistant | Named in infection control deficiencies related to glove use and hand hygiene |
| Assistant Director of Nursing | ADON / Wound Care Nurse | Observed performing wound care with improper hand hygiene between glove changes |
| Certified Nurse Aide C | CNA | Reported multiple complaints about leaking windows and air conditioning units |
| Maintenance Director | Maintenance Director | Interviewed regarding facility maintenance and repair prioritization |
| Director of Nursing | DON | Provided expectations for maintenance and infection control practices |
| Administrator | Facility Administrator | Provided expectations for staff response to environmental and infection control issues |
Inspection Report
Annual Inspection
Census: 56
Deficiencies: 14
Date: Feb 27, 2025
Visit Reason
Annual inspection survey conducted at Aspen Point Health and Rehabilitation to assess compliance with federal and state regulations.
Findings
The facility was found deficient in reasonable accommodations for residents' needs, privacy and confidentiality of records, baseline care planning, professional standards of care, infection control, nutritional needs, and immunization policies. Multiple residents were affected by these deficiencies, and corrective actions were planned.
Deficiencies (14)
F558 Reasonable Accommodations Needs/Preferences: The facility failed to ensure two residents had call lights within reach, impacting their ability to request assistance.
F583 Personal Privacy/Confidentiality of Records: The facility failed to ensure staff provided personal privacy and treated one resident with dignity and respect during care.
F655 Baseline Care Plan: The facility failed to develop and implement a baseline care plan for each resident within 48 hours of admission.
F658 Services Provided Meet Professional Standards: The facility failed to ensure staff followed physician orders for three residents.
F677 ADL Care Provided for Dependent Residents: The facility failed to provide necessary care to maintain good nutrition, grooming, and hygiene for dependent residents.
F692 Nutrition/Hydration Status Maintenance: The facility failed to consistently implement interventions to prevent unintended weight loss for one resident.
F883 Influenza and Pneumococcal Immunizations: The facility failed to provide education and immunizations to residents according to CDC guidelines.
A4031 Communicable Disease-Employees: The facility failed to ensure employees were screened and tested for tuberculosis prior to employment.
A4075 Nursing Care per Resident Condition: Each resident shall receive personal attention and nursing care consistent with current acceptable nursing practice.
A4076 Clean, Dry, Odor Free: Each resident shall be clean, dry, and free of offensive body and mouth odor.
A4079 Sufficient Fluids/Hydration: The facility must provide each resident the opportunity to access sufficient fluids to maintain proper hydration.
A4086 Infection Control/Communicable Disease: The facility failed to implement infection control procedures to prevent the spread of communicable diseases.
A5001 Nutritional Needs Met, Assess Resident, Inform Doctor: Each resident shall be served nutritious food properly prepared and seasoned, based on physician's order and recommendations.
A8030 Dignity/Privacy: Each resident shall be treated with consideration, respect, and full recognition of dignity and individuality.
Report Facts
Facility census: 56
Number of sampled residents: 17
Number of employees reviewed for TB testing: 8
Weight loss percentage: 8.61
Inspection Report
Routine
Census: 56
Deficiencies: 7
Date: Feb 27, 2025
Visit Reason
Routine inspection of Aspen Point Health and Rehabilitation to assess compliance with regulatory standards including resident care, safety, and facility policies.
Findings
The facility was found deficient in multiple areas including failure to ensure call lights were within reach for residents, failure to maintain resident dignity and privacy during care, failure to develop baseline care plans within 48 hours of admission, failure to follow physician orders for treatments and vaccinations, failure to provide adequate assistance with activities of daily living, and failure to prevent unintended weight loss in a resident.
Deficiencies (7)
F 0558: The facility failed to ensure two residents had call lights within reach, despite policies requiring call light accessibility and staff education.
F 0583: Staff failed to provide personal privacy and dignity to a resident during a bed bath, leaving the resident exposed with door and privacy curtain open while conversing with others.
F 0655: The facility failed to develop baseline care plans within 48 hours of admission for two residents, omitting key care needs and interventions.
F 0658: Staff failed to follow physician orders for oxygen therapy, wound care, and vaccinations for three residents, including failure to apply a soft hand splint and pack wounds as ordered.
F 0677: The facility failed to provide necessary assistance with oral care and nail care to three residents, resulting in poor hygiene and untrimmed nails.
F 0692: The facility failed to prevent unintended weight loss for one resident by not consistently implementing, evaluating, and modifying nutritional interventions, and not ensuring consumption of prescribed supplements.
F 0883: The facility failed to provide evidence of offering pneumococcal vaccination and education to three residents as required by CDC guidelines.
Report Facts
Facility census: 56
Weight loss percentage: 8.61
Weight loss amount: 13.7
Weight: 159
Weight: 145.4
House supplement dosage: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN J | Registered Nurse | Interviewed regarding call light expectations and oxygen therapy orders |
| CMT F | Certified Medication Technician | Observed assisting resident with meals and call light issues |
| CMT L | Certified Medication Technician | Interviewed about call light placement and wound care |
| LPN N | Licensed Practical Nurse | Interviewed about wound care and resident treatments |
| DON | Director of Nursing | Interviewed about care plan expectations and staff compliance |
| ADON | Assistant Director of Nursing | Interviewed about wound care and resident privacy |
| Therapy Director | Interviewed about use of soft palm splint for resident | |
| RN H | Registered Nurse | Interviewed about baseline care plans and oxygen therapy |
| CNA B | Certified Nurse Assistant | Interviewed about oral care and oxygen application |
| Corporate RN | Registered Nurse | Observed providing snacks and interviewed about pneumococcal vaccine documentation |
| RD | Registered Dietician | Interviewed about nutritional interventions and resident weight loss |
| Administrator | Interviewed about expectations for staff compliance with policies and CDC guidelines |
Inspection Report
Life Safety
Census: 56
Capacity: 180
Deficiencies: 9
Date: Feb 27, 2025
Visit Reason
The inspection was conducted to assess compliance with the 2012 edition of the Life Safety Code of the National Fire Protection Association and related fire safety regulations.
Findings
The facility failed to meet several fire safety requirements including enclosure of vertical openings, hazardous area separation, fire alarm system installation and location, smoke detection, sprinkler system maintenance, corridor door integrity, smoke barrier construction, and electrical equipment testing. These deficiencies had the potential to affect occupants in multiple smoke compartments.
Deficiencies (9)
K311 Vertical Openings - Enclosure: The facility failed to maintain the barrier between the first floor and the space above the ceiling with a fire resistance rating of at least one hour, leaving openings that could affect occupants in two smoke compartments.
K321 Hazardous Areas - Enclosure: Hazardous areas were not properly separated from other spaces by smoke-resistant partitions and self-closing doors, including an unsealed opening in the kitchen roll-down metal curtain.
K341 Fire Alarm System - Installation: The facility failed to ensure a fire alarm panel was located in an area monitored for quick access, potentially affecting all occupants in 12 smoke compartments.
K347 Smoke Detection: The facility failed to ensure spaces open to corridors were protected with smoke detection systems, including the staff breakroom and areas open to the nurses station.
K353 Sprinkler System - Maintenance and Testing: The sprinkler system was not maintained free of corrosion and debris, with heavy buildup on sprinkler heads in multiple areas, potentially affecting occupants in two smoke compartments.
K363 Corridor Doors: The facility failed to maintain corridor doors to resist smoke passage and ensure positive latching, with multiple doors blocked or left unsealed, potentially affecting 56 residents in seven smoke compartments.
K372 Subdivision of Building Spaces - Smoke Barrier Construction: Smoke barriers were incomplete with unsealed holes and gaps in multiple locations, potentially affecting all 56 residents in nine smoke compartments.
K374 Subdivision of Building Spaces - Smoke Barrier Doors: The facility failed to ensure smoke barrier doors fully closed and resisted smoke passage, potentially affecting 29 residents in four smoke compartments.
K921 Electrical Equipment - Testing and Maintenance: The facility failed to conduct annual electrical outlet assessments and replace failed outlets in resident-use areas, potentially affecting 56 residents in four smoke compartments.
Report Facts
Facility Capacity: 180
Census: 56
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 2
Date: Dec 9, 2024
Visit Reason
The inspection was conducted based on complaints regarding staff disrespect and verbal abuse towards residents, including the use of foul language and degrading remarks.
Complaint Details
The complaint investigation found substantiated reports of staff using foul and degrading language towards residents, which made residents feel bad, worthless, angry, and upset. The facility census was 53 at the time of the investigation.
Findings
The facility failed to ensure residents were treated with respect and dignity, as multiple residents reported staff using foul language and speaking in a rough, degrading manner. The Director of Nursing and Administrator acknowledged the issue as a dignity concern after being informed of the residents' reports.
Deficiencies (2)
F 0550: The facility failed to ensure four residents were treated with respect and dignity, as staff used foul language such as 'fuck', 'shit', and 'damn' around residents, causing emotional distress.
F 0600: The facility failed to protect one resident from verbal abuse when a staff member called the resident a 'fucking bitch' and told them to 'shut the fuck up', causing anger and upset.
Report Facts
Facility census: 53
Residents affected: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) A | Reported some staff talked in a rough manner | |
| Director of Nursing (DON) | Acknowledged dignity issue after surveyor shared residents' reports | |
| Facility Administrator | Acknowledged dignity issue after surveyor shared residents' reports |
Inspection Report
Census: 54
Deficiencies: 9
Date: Aug 29, 2024
Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements including resident care, safety, staffing, infection control, equipment maintenance, and staff training.
Findings
The facility was found deficient in maintaining a safe and homelike environment, timely reporting and investigating abuse and injuries, safe resident transfers, sufficient staffing, food safety, infection prevention and control, equipment maintenance, and staff training. Immediate jeopardy was identified related to staffing and safe transfers but was removed after corrective actions.
Deficiencies (9)
F 0584: The facility failed to maintain a safe, clean, and homelike environment with damaged walls, doors, floors, and handrails observed in multiple areas.
F 0609: The facility failed to timely report and investigate an injury of unknown origin and an allegation of verbal abuse for two residents.
F 0689: The facility failed to safely transfer residents using mechanical lifts, resulting in fractures and injuries, and failed to maintain mechanical lifts in good repair.
F 0725: The facility failed to provide sufficient nursing staff on night shifts to meet residents' needs and failed to provide scheduled showers to some residents.
F 0804: The facility failed to ensure food was served at safe and appetizing temperatures, with multiple residents reporting cold food.
F 0835: The facility was not administered effectively, with frequent administrator turnover, failure to report verbal abuse allegations, insufficient staffing, unmaintained equipment, and inadequate staff training.
F 0880: The facility failed to implement an effective infection prevention and control program including enhanced barrier precautions, water management for Legionella, infection tracking, and tuberculosis testing for employees.
F 0908: The facility failed to maintain mechanical lifts in safe operating condition, with malfunctioning lifts used for resident transfers.
F 0947: The facility failed to ensure nurse aides received required training including dementia care, abuse prevention, and mechanical lift competency, with multiple employees lacking documentation of required education.
Report Facts
Facility census: 54
Staff on night shift: 3
Resident showers missed: 8
Resident weight: 302
Food temperature: 107.5
Food temperature: 111.2
Water temperature: 105.3
Water temperature: 80.2
Mechanical lifts: 3
Mechanical lifts malfunction: 2
Administrator turnover: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN S | MDS Coordinator/Licensed Practical Nurse | Notified of skin tears on resident's legs but did not initiate further investigation |
| CNA N | Certified Nurse Assistant | Notified DON of resident's leg swelling; involved in transfer with mechanical lift |
| CNA A | Certified Nurse Assistant | Alleged verbal abuse incident with resident; reported by resident and staff |
| DON | Director of Nursing | Responsible for staff training, investigations, and staffing oversight |
| LPN C | Licensed Practical Nurse/Infection Preventionist | Responsible for staffing coordination and infection prevention |
| Maintenance Director | Responsible for equipment maintenance and water temperature monitoring | |
| Administrator | Facility administrator responsible for overall facility management | |
| Infection Preventionist | Responsible for infection control program oversight |
Inspection Report
Complaint Investigation
Census: 54
Deficiencies: 13
Date: Aug 29, 2024
Visit Reason
The inspection was conducted in response to allegations of abuse, neglect, and mismanagement at Aspen Point Health and Rehabilitation, including concerns about resident funds, safety, and care.
Complaint Details
The complaint investigation was substantiated with findings of abuse, neglect, and inadequate care. The facility failed to properly investigate allegations and protect residents from harm. Multiple residents had unexplained injuries and the facility did not ensure adequate supervision or timely reporting.
Findings
The facility was found to have multiple deficiencies including failure to safeguard resident funds, inadequate environment maintenance, insufficient staff to meet resident needs, and failure to properly investigate and prevent abuse and neglect. Several residents had unexplained injuries and the facility failed to ensure adequate supervision and care.
Deficiencies (13)
F 567: The facility failed to safeguard resident funds and did not maintain proper accounting for residents' personal funds.
F 584: The facility environment was unsafe and not properly maintained, with damaged walls, missing paint, and unsafe conditions in resident rooms and hallways.
F 609: The facility failed to ensure all alleged abuse, neglect, and exploitation investigations were thoroughly conducted and reported as required.
F 645: The facility did not properly conduct preadmission screening and resident review for individuals with mental disorders or intellectual disabilities.
F 677: The facility failed to provide adequate assistance with activities of daily living, including bathing and transfers, for dependent residents.
F 689: The facility failed to ensure safe resident handling and transfer practices, resulting in injuries to residents during transfers.
F 725: The facility did not maintain sufficient nursing staff to meet resident needs and ensure safety during all shifts.
F 804: The facility failed to ensure food was served at safe temperatures and did not maintain proper food handling and sanitation practices.
F 812: The facility failed to maintain safe food storage and disposal practices, including proper handling of garbage and refuse.
F 835: The facility failed to provide adequate staff training, supervision, and oversight to ensure resident safety and compliance with regulations.
F 880: The facility failed to implement an effective infection prevention and control program, including failure to follow isolation and PPE protocols.
F 908: The facility failed to maintain safe and functional mechanical lifts and failed to ensure staff were trained and aware of equipment issues.
F 940: The facility failed to provide adequate staff training and competency assessments, including for nurse aides and infection control.
Report Facts
Facility census: 54
Residents with unexplained injuries reviewed: 17
Residents with fractures: 2
Staffing levels: 4
Inspection Report
Life Safety
Census: 54
Capacity: 180
Deficiencies: 10
Date: Aug 29, 2024
Visit Reason
The inspection was conducted as a Life Safety Code survey to assess compliance with fire safety regulations and emergency preparedness at Aspen Point Health and Rehabilitation.
Findings
The facility was found deficient in multiple areas including emergency preparedness policies, staff training, fire drills, sprinkler system maintenance, and fire door integrity. The facility census was 54 and total capacity was 180. Several deficiencies were cited with potential impact on residents and staff safety.
Deficiencies (10)
E020: The facility failed to ensure the emergency preparedness plan included a written plan to address a resident refusing to evacuate during an emergency. The facility census was 54.
E037: The facility failed to maintain documentation of initial and annual emergency preparedness training for all staff. The facility census was 54.
E039: The facility failed to conduct required emergency preparedness testing exercises annually and maintain documentation of drills and tabletop exercises. The facility census was 54.
K311: The facility failed to enclose vertical openings in ceilings and basement in four of 13 smoke compartments. The facility capacity was 180 and census was 54.
K353: The facility failed to maintain the sprinkler system, including cleaning sprinkler heads and ensuring no unsealed gaps around sprinkler assemblies. The facility capacity was 180 and census was 54.
K363: The facility failed to maintain corridor doors to resist passage of smoke, including loose door handles and doors that did not positively latch. The facility capacity was 180 and census was 54.
K711: The facility failed to ensure staff could safely evacuate residents, including inadequate staffing and evacuation plans for residents requiring assistance. The facility census was 54.
K712: The facility failed to conduct fire drills at varied times and under unexpected conditions, affecting 54 residents in 13 smoke compartments. The facility capacity was 180 and census was 54.
K741: The facility failed to maintain smoking areas free of combustible materials and failed to ensure self-closing metal containers were functional. The facility capacity was 180 and census was 54.
K920: The facility failed to maintain electrical equipment and power cords in patient care areas, including use of unapproved extension cords and power strips. The facility capacity was 180 and census was 54.
Report Facts
Facility census: 54
Facility capacity: 180
Number of smoke compartments: 13
Number of residents affected by fire drill deficiency: 54
Number of residents affected by smoking area deficiency: 27
Number of residents affected by sprinkler system deficiency: 54
Number of residents affected by door deficiency: 25
Number of residents affected by evacuation staffing deficiency: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN B | Licensed Practical Nurse | Provided statements regarding evacuation procedures and staffing |
| C Infection Preventionist (IP) | Infection Preventionist | Provided statements regarding staffing and fire code compliance |
| CNA Q | Certified Nurse Assistant | Provided statements regarding evacuation procedures |
| Assistant Director of Nursing (ADON) | Assistant Director of Nursing | Provided statements regarding evacuation staffing and procedures |
| Maintenance Supervisor | Provided statements regarding sprinkler system maintenance and door issues | |
| Administrator | Provided statements regarding emergency preparedness and staffing | |
| Former staffing coordinator | Provided statements regarding staffing coverage |
Inspection Report
Census: 54
Deficiencies: 19
Date: Aug 29, 2024
Visit Reason
The inspection was conducted to assess compliance with state and federal regulations related to resident care, safety, infection control, staffing, and facility maintenance.
Findings
The facility had multiple deficiencies including failure to provide residents access to funds on weekends, inadequate maintenance of the physical environment, failure to report and investigate abuse and injuries, insufficient PASRR screenings, inadequate assistance with activities of daily living such as showers, unsafe resident transfers with malfunctioning mechanical lifts, insufficient staffing levels, serving food at unsafe temperatures, poor kitchen sanitation, uncovered dumpsters, frequent changes in administration, failure to implement infection control precautions, lack of water management program, incomplete staff training and education, and failure to maintain equipment in safe working order.
Deficiencies (19)
F 0567: The facility failed to ensure residents had reasonable access to their personal funds on weekends as staff were not available for banking services.
F 0584: The facility failed to maintain a safe, clean, comfortable, and homelike environment with damaged walls, doors, floors, and handrails.
F 0609: The facility failed to timely report and investigate an injury of unknown origin and an allegation of verbal abuse to the state survey agency.
F 0645: The facility failed to ensure four residents had required PASRR Level I and II screenings prior to admission or after significant change in condition.
F 0677: The facility failed to provide scheduled showers to two residents dependent on staff for bathing, causing emotional distress.
F 0689: The facility failed to safely transfer residents using mechanical lifts that were malfunctioning and staff did not maintain control during transfers, resulting in resident injuries including fractures.
F 0725: The facility failed to provide sufficient nursing staff on night shifts to meet residents' needs and emergency evacuation requirements.
F 0804: The facility failed to ensure food was served at safe and appetizing temperatures and residents reported cold food.
F 0812: The facility failed to maintain kitchen sanitation, ensure ice machine drain air gap, and store food off the floor.
F 0814: The facility failed to keep dumpster lids closed when not in use, resulting in garbage and debris outside.
F 0835: The facility was not administered in a manner to ensure resident well-being due to frequent administrator turnover, failure to report verbal abuse, insufficient staffing, malfunctioning equipment, and inadequate staff training.
F 0880: The facility failed to implement enhanced barrier precautions for residents with MDROs, failed to maintain water management program to reduce Legionella risk, failed to track infections by organism and location, and failed to complete required TB testing for employees.
F 0908: The facility failed to maintain mechanical lifts in good repair and safe operating condition, with lifts having battery issues, rust, and malfunctioning wheels.
F 0940: The facility failed to provide and maintain an effective training program for all staff including communication, resident rights, compliance and ethics, infection control, behavioral health, and dementia care.
F 0941: The facility failed to ensure all staff received training on resident rights and facility responsibilities to properly care for residents.
F 0942: The facility failed to ensure all staff completed training on Quality Assurance Performance Improvement (QAPI) process.
F 0945: The facility failed to ensure all staff completed education on infection prevention and control including hand hygiene, PPE use, and MDRO precautions.
F 0946: The facility failed to ensure all staff completed compliance and ethics training.
F 0947: The facility failed to ensure all staff completed behavioral health training including care for residents with mental and psychosocial disorders and trauma.
Report Facts
Residents affected by fund access issue: 11
Residents affected by abuse reporting failure: 2
Residents affected by PASRR screening failure: 4
Residents affected by shower assistance failure: 2
Residents affected by unsafe transfers: 3
Days with insufficient night shift staffing: 19
Food temperature below safe level: 107.5
Food temperature below safe level: 111.2
Mechanical lifts in service: 3
Administrators employed since Oct 2023: 6
Employees missing required training: 4
Residents in census: 54
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Responsible for staff education and training; acknowledged lack of documentation for training completion. | |
| Administrator | New administrator unaware of weekend resident fund access requirement; responsible for facility oversight. | |
| Maintenance Director | Responsible for mechanical lift maintenance and water management program. | |
| Infection Preventionist | New to position; unaware of Enhanced Barrier Precautions and infection tracking requirements. | |
| Certified Nurse Assistants | Multiple CNAs (O, Y, AA, BB) lacked documentation of required training and orientation. |
Inspection Report
Census: 60
Deficiencies: 1
Date: Jun 5, 2024
Visit Reason
The inspection was conducted to evaluate the facility's compliance with care standards related to activities of daily living and incontinence care for residents.
Findings
The facility failed to provide necessary care and assistance with bathing, grooming, personal hygiene, and nail care to three residents unable to perform these activities independently. Additionally, one resident was not checked for incontinence for a prolonged period, resulting in being wet and soiled.
Deficiencies (1)
F 0677: The facility failed to provide care and assistance for activities of daily living including bathing, grooming, shaving, personal hygiene, and nail care to three residents unable to perform these tasks independently. The facility also failed to check one resident for incontinence for a prolonged period, resulting in the resident being wet and soiled.
Report Facts
Facility census: 60
Residents involved in deficiency: 4
Inspection Report
Annual Inspection
Census: 61
Deficiencies: 2
Date: May 2, 2024
Visit Reason
The inspection was conducted as an annual survey to assess compliance with quality of care regulations and other nursing home standards.
Findings
The facility failed to ensure one resident received necessary care and services as ordered by the physician, specifically regarding medication administration and monitoring of laboratory tests. The resident with liver disease became lethargic and dehydrated due to missed doses of lactulose and lack of timely lab work and physician notification.
Deficiencies (2)
F684 Quality of care was not met as the facility failed to ensure one resident received ordered medication and laboratory testing, resulting in severe dehydration and hospitalization.
A4075 Nursing care per resident condition was not met as personal attention and nursing care consistent with current acceptable nursing practice were deficient, referencing F684.
Report Facts
Facility census: 61
Ammonia level: 79
Blood pressure: 175
Blood pressure: 126
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Documented resident condition and medication administration issues |
| Certified Nurse Assistant B | Certified Nurse Assistant | Interviewed regarding resident's condition and mobility |
| Certified Medication Technician CMT | Certified Medication Technician | Interviewed regarding resident's medication refusal and administration |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding resident care and medication administration |
| Director of Nursing | Director of Nursing | Interviewed regarding resident care and medication administration |
| Administrator | Administrator | Interviewed regarding facility policies and resident care |
Inspection Report
Complaint Investigation
Census: 61
Deficiencies: 1
Date: May 2, 2024
Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to provide necessary care and services to a resident with liver disease, specifically failure to obtain laboratory tests and administer prescribed lactulose medication.
Complaint Details
The complaint investigation found substantiated failure to administer medication and obtain laboratory tests as ordered, leading to resident harm including hospitalization.
Findings
The facility failed to administer lactulose as ordered and did not follow up on laboratory tests, resulting in a resident becoming lethargic, dehydrated, and hospitalized with elevated ammonia and critical electrolyte levels. Staff failed to notify the physician timely and did not adequately monitor or document the resident's condition.
Deficiencies (1)
F 0684: The facility failed to provide appropriate treatment and care according to physician orders and resident preferences, resulting in missed doses of lactulose and lack of laboratory test follow-up for a resident with liver failure.
Report Facts
Facility census: 61
Blood pressure readings: 175
Blood pressure readings: 126
Ammonia level: 79
Sodium level: 169
Chloride level: 134
Creatinine level: 2.66
Blood Urea Nitrogen (BUN): 80
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Documented resident condition, missed medication doses, and physician contact attempts |
| Assistant Director of Nursing | ADON | Instructed LPN A to administer medication and was informed of resident's condition |
| Director of Nursing | DON | Provided statements on staff responsibilities for medication administration and lab follow-up |
| Certified Nurse Assistant B | CNA | Reported resident's decline and medication refusal behavior |
| Certified Medication Technician C | CMT | Reported resident's medication refusal and staff efforts to administer lactulose |
| Administrator | Facility Administrator | Provided statements on staff responsibilities and resident care standards |
| Resident's Physician | Provided clinical assessment and commentary on resident's condition and care |
Inspection Report
Routine
Census: 65
Deficiencies: 6
Date: Apr 17, 2024
Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident care, medication administration, staffing, and facility environment at Aspen Point Health and Rehabilitation.
Findings
The facility was found deficient in multiple areas including housekeeping services, medication administration, assistance with activities of daily living, pressure ulcer care, nursing staff sufficiency, and the role of the director of nursing. All deficiencies were noted with minimal harm or potential for actual harm to residents.
Deficiencies (6)
F 0584: The facility failed to maintain a clean, safe, and comfortable environment by not ensuring resident rooms, hallways, and common areas were clean, odor-free, and trash was emptied. The facility census was 65.
F 0658: The facility failed to follow professional standards by not administering medications timely to two residents, not observing one resident take medication, and not administering a controlled medication as ordered. The facility census was 65.
F 0677: The facility failed to provide necessary care for activities of daily living including bathing, grooming, and nail care for three residents unable to perform these tasks. The facility census was 65.
F 0686: The facility failed to provide appropriate pressure ulcer care and prevention for one resident. The facility census was 65.
F 0725: The facility failed to provide sufficient nursing staff to meet the needs of eight residents and ensure licensed staff were scheduled as required. The facility census was 65.
F 0727: The facility failed to ensure the director of nursing did not work as a charge nurse during times when the census was greater than 60 residents. The facility census was 65.
Report Facts
Residents reviewed: 28
Residents affected: 8
Inspection Report
Plan of Correction
Census: 60
Deficiencies: 2
Date: Mar 13, 2024
Visit Reason
The inspection was conducted to assess compliance with communicable disease screening and background check regulations for employees at Aspen Point Health and Rehabilitation.
Findings
The facility failed to ensure proper Tuberculosis (TB) testing for new employees and did not request or verify criminal background checks for several employees. These deficiencies posed risks related to communicable disease exposure and employment of potentially disqualified staff.
Deficiencies (2)
19 CSR 30-85.042(27) Communicable Disease-Employees. The facility failed to complete required Tuberculin Skin Tests (TST) for seven new employees prior to employment, missing documentation and timely administration of the two-step TST.
State Statute 192.2495.3(1) and 192.2495.3(3). The facility failed to request criminal background checks and verify Employee Disqualification List (EDL) status for four employees, risking employment of staff with disqualifying offenses.
Report Facts
Facility census: 60
Total staff hired since previous recertification: 238
Number of employees reviewed for TB testing: 7
Number of employees reviewed for background checks: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #6 | Licensed Practical Nurse | Named in TB testing deficiency |
| Assistant Director of Nursing | Assistant Director of Nursing | Named in TB testing and background check deficiencies |
| Trained Medication Aide #7 | Trained Medication Aide | Named in TB testing deficiency |
| Minimum Data Set Coordinator | Minimum Data Set Coordinator | Named in TB testing and background check deficiencies |
| Administrator | Administrator | Named in TB testing and background check deficiencies |
| Certified Nurse Assistant #8 | Certified Nurse Assistant | Named in background check deficiency |
Inspection Report
Life Safety
Census: 60
Deficiencies: 4
Date: Feb 23, 2024
Visit Reason
A Life Safety Code survey was conducted by Healthcare Management Solutions on behalf of the Missouri Department of Health and Senior Services to assess compliance with Medicare/Medicaid participation requirements and the 2012 edition of the NFPA 101 Life Safety Code.
Findings
The facility was found to be in noncompliance with several Life Safety Code requirements including means of egress, fire alarm system testing and maintenance, electrical systems maintenance, and emergency power system maintenance. Deficiencies had the potential to affect all 60 residents.
Deficiencies (4)
K211 Means of Egress - General: The facility failed to ensure the means of egress at an exit discharge was free of obstructions, causing a severe tripping hazard affecting 16 residents. The facility census was 60.
K345 Fire Alarm System - Testing and Maintenance: The facility failed to complete a smoke detection sensitivity test for all 91 photoelectric smoke detectors, with the most recent test dated 04/07/21. This deficient practice could affect all 60 residents.
K914 Electrical Systems - Maintenance and Testing: The facility failed to ensure inspection for electrical receptacles was conducted within the past 12 months as required, potentially affecting all 60 residents.
K918 Electrical Systems - Essential Electric System Maintenance and Testing: The facility failed to maintain the emergency power system by not installing battery-powered lighting at the generator transfer switch, potentially affecting all 60 residents.
Report Facts
Facility census: 60
Photoelectric smoke detectors: 91
Residents affected by egress deficiency: 16
Inspection Report
Routine
Census: 60
Deficiencies: 9
Date: Feb 23, 2024
Visit Reason
Routine inspection of Aspen Point Health and Rehabilitation to assess compliance with regulations related to resident care, medication administration, staffing, and facility operations.
Findings
The facility was found deficient in multiple areas including failure to prevent verbal abuse between residents, medication administration errors and delays, inadequate assistance with activities of daily living including bathing and incontinence care, failure to prevent and properly treat pressure ulcers, significant unaddressed weight loss in residents, insufficient nursing staffing including licensed nurse coverage, and failure to provide bedtime snacks as required.
Deficiencies (9)
F0600: The facility failed to protect residents from verbal abuse between two residents with a history of aggression, resulting in verbal altercations and racial slurs.
F0658: The facility failed to follow professional standards by not administering medications timely to residents, leaving medications unattended, and administering controlled substances incorrectly.
F0677: The facility failed to provide necessary care for activities of daily living including bathing, grooming, personal hygiene, and nail care for residents unable to perform these tasks.
F0686: The facility failed to provide appropriate pressure ulcer care and prevention for a resident with multiple pressure wounds, including failure to reposition and provide adequate support surfaces.
F0692: The facility failed to provide interventions for significant weight loss and failed to notify physicians for three residents with documented weight loss.
F0725: The facility failed to provide sufficient nursing staff to meet residents' needs, including licensed nurse coverage, resulting in inadequate care and unmet resident needs.
F0727: The facility failed to ensure a registered nurse was on duty for at least eight consecutive hours in a 24-hour period as required.
F0809: The facility failed to provide bedtime snacks to residents as required by policy and resident preferences.
F0865: The facility failed to implement an effective Quality Assurance Performance Improvement (QAPI) plan addressing key quality issues including resident safety, weight loss, medication administration, and narcotic reconciliation.
Report Facts
Resident census: 60
Weight loss percentage: 10.38
Weight gain percentage: 12.22
Weight loss percentage: 8
Weight loss percentage: 13
Licensed nurse coverage: 1
Licensed charge nurses: 4
Licensed charge nurses: 1
Nursing aide hours per resident day: 72
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CMT A | Certified Medication Technician | Named in medication administration deficiencies for leaving medications unattended and improper observation |
| Administrator | Interviewed regarding verbal altercation, medication administration, staffing, and QAPI plan | |
| Director of Nursing | DON | Interviewed regarding staffing, medication administration, and QAPI plan |
| MDS Coordinator | Named as only licensed nurse on multiple days and responsible for weighing residents | |
| Regional Nurse Consultant | Interviewed regarding staffing and bedtime snacks | |
| CNA I | Certified Nurse Assistant | Named in deficiencies related to incontinence care and shower assistance |
| CNA J | Certified Nurse Assistant | Named in deficiencies related to shower assistance and incontinence care |
| Dietary Staff K | Named in deficiency related to failure to provide bedtime snacks | |
| Restorative Aide | Named in weight monitoring process | |
| RN1 | Registered Nurse | Observed administering nutritional supplement and interviewed about resident care |
| CMT L | Certified Medication Technician | Named in medication administration delays and errors |
| CNA 2 | Certified Nurse Assistant | Interviewed about resident nutritional intake |
| CNA 3 | Certified Nurse Assistant | Interviewed about resident nutritional intake and food refusal |
| LPN1 | Licensed Practical Nurse | Interviewed about resident weight loss awareness |
| LPN2 | Licensed Practical Nurse | Observed feeding resident |
| Diet Aide 1 | Interviewed about food service and resident food requests | |
| CMT1 | Certified Medication Technician | Interviewed about resident weight loss awareness |
| Corporate Nurse Consultant | Interviewed about staffing and QAPI plan | |
| Staffing Coordinator | Interviewed about staffing concerns | |
| Regional Director of Operations | Interviewed about staffing concerns | |
| CNA G | Certified Nurse Assistant | Interviewed about bedtime snacks |
Inspection Report
Complaint Investigation
Census: 63
Deficiencies: 1
Date: Jan 18, 2024
Visit Reason
The inspection was conducted due to complaints regarding failure to provide timely and appropriate pain management and medication administration for residents.
Complaint Details
The complaint investigation substantiated that Resident #1 and Resident #2 did not receive their prescribed pain medications as ordered. Resident #1 experienced uncontrolled pain and self-discharged early. Resident #2 missed multiple doses due to lack of prescription refill and medication availability, resulting in increased pain and reduced activity.
Findings
The facility failed to obtain and administer prescribed pain medications timely for two residents, resulting in increased pain and distress. Medication orders were not properly communicated or filled, and medications were documented as administered when they were not given.
Deficiencies (1)
F 0697: The facility failed to provide safe, appropriate pain management by not obtaining prescriptions or administering pain medications timely for two residents, causing increased pain and distress.
Report Facts
Facility census: 63
Missed doses: 12
Medication doses delivered: 30
Medication doses delivered: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Reported on medication administration issues and communication with pharmacy and physician offices |
| Assistant Director of Nursing | ADON | Provided information on narcotic access and communication with pharmacy |
| Director of Nursing | DON | Discussed prescription refill issues and expectations for pain medication administration |
| Resident's Physician | Notified about prescription refill needs and medication administration issues | |
| Pharmacy Technician | Confirmed no hydrocodone/acetaminophen was pulled from Pyxis for Resident #2 on specified dates |
Inspection Report
Plan of Correction
Census: 65
Deficiencies: 13
Date: Dec 14, 2023
Visit Reason
The inspection was conducted to investigate deficiencies related to notification of changes in resident condition, safe and clean environment, quality of care, and respiratory/tracheostomy care, as part of a regulatory compliance review.
Findings
The facility failed to notify a resident's physician and responsible party of a significant change in condition resulting in an emergency room visit. The facility also failed to maintain a safe, clean environment and follow professional standards of care for residents, including oxygen therapy and documentation. Multiple deficiencies were cited related to furniture, room cleanliness, medication administration, and respiratory care.
Deficiencies (13)
F580 Notification of Changes: The facility failed to notify one resident's physician and responsible party after a significant change in condition resulted in an emergency room visit.
F584 Safe/Clean/Comfortable/Homelike Environment: The facility failed to maintain resident rooms and flooring in good repair and clean condition for three residents.
F684 Quality of Care: The facility failed to follow professional standards of care for two residents, including failure to notify physicians of condition changes and inadequate monitoring of oxygen levels.
F695 Respiratory/Tracheostomy Care and Suctioning: The facility failed to implement oxygen interventions according to standards, including labeling and storage of oxygen equipment for three residents.
A3038 Furniture/Equip, Provide Comfort & Safety: The facility failed to maintain furniture and equipment in good condition, replacing broken or damaged items.
A3039 Rooms Neat, Orderly, Cleaned Daily: The facility failed to keep rooms neat, orderly, and cleaned daily.
A3042 Mattress Requirements: Mattresses were not clean, in good repair, or properly sized to provide comfort.
A4075 Nursing Care per Resident Condition: The facility failed to provide personal attention and nursing care consistent with residents' conditions.
A4087 Dr Notification-Change in Condition: Facility staff failed to notify the resident's physician of significant changes in condition as required.
A4088 Notify Responsible Party-Change in Condition: Facility staff failed to notify the designated responsible party of significant changes in resident condition.
A4093 Bedpans, Commodes, Urinals Clean/Covered: Facility staff failed to ensure bedpans, commodes, and urinals were promptly and thoroughly cleaned after use.
A6012 Floor Surfaces: Floors were not clean or maintained in good repair throughout the facility.
A6041 Toilet Room Requirements: Toilet rooms were not conveniently located, completely enclosed, or maintained in good repair with necessary supplies.
Report Facts
Facility census: 65
Deficiencies cited: 13
Inspection Report
Complaint Investigation
Census: 65
Deficiencies: 4
Date: Dec 14, 2023
Visit Reason
The inspection was conducted due to complaints regarding failure to notify physicians of resident condition changes, failure to maintain resident rooms and equipment, failure to provide appropriate respiratory care, and failure to follow professional standards of practice for resident care.
Complaint Details
The complaint investigation focused on failure to notify physicians and family of resident condition changes, failure to maintain safe and clean environment, failure to provide appropriate respiratory care, and failure to follow professional standards of practice for feeding and oxygen therapy. Substantiation is implied by the detailed findings and interviews.
Findings
The facility failed to notify the physician and family of a resident's significant change in condition resulting in hospitalization. The facility also failed to maintain resident rooms and equipment in good repair, failed to follow professional standards for oxygen therapy and documentation, and failed to properly implement respiratory care including labeling and changing oxygen tubing as ordered.
Deficiencies (4)
F 0580: The facility failed to notify Resident #2's physician and family of a significant change in condition resulting in hospitalization. Documentation of vital signs, oxygen levels, and notifications were missing.
F 0584: The facility failed to maintain resident rooms, equipment, and flooring in good repair for Residents #2, #3, and #5. Floors were dirty, damaged, and unsafe, and bathroom facilities were not properly maintained.
F 0684: The facility failed to follow professional standards of practice for Residents #1 and #2 by not notifying physicians of condition changes, failing to document oxygen saturation and respiratory status, and improperly feeding Resident #1 with a syringe without physician orders.
F 0695: The facility failed to implement oxygen interventions according to standards of practice by not changing, labeling, or storing humidification and oxygen tubing per physician orders for Residents #3, #4, and #5.
Report Facts
Facility census: 65
Medication administration not documented: 9
Oxygen saturation levels: 94
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Named in failure to notify physician and family, oxygen therapy application, and documentation findings |
| LPN B | Licensed Practical Nurse | Named in failure to respond timely and calling 911 for resident |
| CNA A | Certified Nurse Aide | Named in observations of resident condition and reporting concerns |
| Physician A | Interviewed regarding lack of notification of resident condition changes | |
| DON | Director of Nursing | Interviewed regarding expectations for notification and documentation |
| NP A | Nurse Practitioner | Interviewed regarding lack of notification for resident condition change |
| SLP A | Speech Language Therapist | Named in findings related to feeding and swallowing therapy and concerns about feeding methods |
| LPN C | Licensed Practical Nurse | Named in feeding and swallowing care for Resident #1 |
| LPN D | Licensed Practical Nurse | Named in feeding and swallowing care for Resident #1 |
| Administrator | Interviewed regarding expectations for room maintenance | |
| Housekeeping Supervisor | Interviewed regarding floor maintenance program | |
| Maintenance Director | Interviewed regarding repairs and maintenance notifications | |
| Assistant Director of Nursing | Interviewed regarding resident oxygen use behavior |
Inspection Report
Plan of Correction
Census: 67
Deficiencies: 2
Date: Dec 4, 2023
Visit Reason
The document is a Statement of Deficiencies and Plan of Correction for Aspen Point Health and Rehabilitation following a survey completed on 12/04/2023. It addresses regulatory noncompliance related to abuse, neglect, and misappropriation of resident property.
Findings
The facility failed to ensure three residents were free from misappropriation of property, specifically involving narcotic medications. An investigation revealed that a Licensed Practical Nurse (LPN A) misappropriated Resident #1's narcotic pain medication, leading to the nurse's termination and corrective actions including staff education and policy review.
Deficiencies (2)
F602: The resident has the right to be free from abuse, neglect, and misappropriation of resident property. The facility failed to ensure three residents were free from misappropriation of property, including narcotic medications, as evidenced by an LPN diverting Resident #1's narcotic pain medication.
A8023: The facility shall develop and implement written policies prohibiting mistreatment, neglect, abuse, and misappropriation of resident property and funds, including reporting requirements to the department and mental health authorities.
Report Facts
Facility census: 67
Number of residents affected: 3
Medication dosage: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Named in narcotic medication misappropriation and diversion incident |
| LPN B | Licensed Practical Nurse | Involved in reporting and co-signing narcotic medication disposition |
| Director of Nursing | Director of Nursing | Involved in investigation and reporting of narcotic diversion incident |
| Regional Corporate Nurse | Regional Corporate Nurse | Conducted interview and identified medication involved in diversion |
Inspection Report
Complaint Investigation
Census: 67
Deficiencies: 1
Date: Dec 4, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding misappropriation of narcotic medications by a Licensed Practical Nurse (LPN A) involving three residents.
Complaint Details
The complaint investigation substantiated that LPN A diverted narcotic medications from residents #1, #3, and #5. The investigation included interviews, record reviews, and policy assessments. LPN A resigned when asked to take a drug test and was terminated. The facility corrected the deficiency by 11/21/23.
Findings
The facility failed to ensure three residents were free from misappropriation of property when LPN A diverted residents' narcotic medications. The investigation confirmed narcotic diversion, leading to LPN A's resignation and termination. The facility reviewed and reinforced policies on abuse, neglect, and controlled substance administration.
Deficiencies (1)
F 0602: The facility failed to protect residents from misappropriation of property when LPN A diverted narcotic medications from three residents. Documentation showed signed out narcotics were not administered and replaced with non-narcotic pills. LPN A resigned after being confronted and refused a drug test.
Report Facts
Residents affected: 3
Facility census: 67
Tablets signed out without administration: 16
Tablets signed out without administration: 7
Tablets signed out without administration: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN A | Licensed Practical Nurse | Named in narcotic medication diversion and misappropriation findings. |
| LPN B | Licensed Practical Nurse | Provided statements regarding narcotic diversion incident and resident complaints. |
| Regional Corporate Nurse | Interviewed LPN A regarding narcotic diversion and identified pills involved. | |
| Director of Nursing | Director of Nursing (DON) | Investigated narcotic diversion incident and interviewed involved staff and residents. |
Inspection Report
Complaint Investigation
Census: 70
Deficiencies: 4
Date: Nov 9, 2023
Visit Reason
The inspection was conducted based on complaints alleging failure to ensure residents could voice concerns without fear of retaliation, inadequate care and supervision leading to falls and injuries, improper infection control practices, and insufficient staffing.
Complaint Details
The complaint investigation substantiated failures in resident rights protection, dignity and respect, safe care and supervision, infection control practices, and staffing adequacy. Immediate jeopardy related to infection control was identified on 11/07/23 and removed on 11/09/23 after corrective actions.
Findings
The facility failed to protect residents' rights to voice concerns without fear of retaliation, failed to provide adequate supervision and safe care resulting in falls and injuries, failed to properly disinfect glucometers and perform perineal care, and failed to maintain adequate staffing levels. Immediate jeopardy was identified related to infection control practices but was removed after corrective actions.
Deficiencies (4)
F 0550: The facility failed to ensure three residents could voice concerns without fear of retaliation and failed to treat one resident with dignity after a fall, ignoring calls for help.
F 0689: The facility failed to provide safe care and supervision for three residents, resulting in a fall with injury, improper use of a Hoyer lift with one staff, and inadequate supervision of a resident on a pureed diet who ate unsafe food.
F 0725: The facility failed to provide adequate staffing from 11/5/23 11:00 P.M. to 11/6/23 3:52 A.M. with only three staff caring for 71 residents, and staff were observed sleeping while on duty.
F 0880: The facility failed to implement an infection prevention and control program by not properly disinfecting glucometers between residents, failing to follow perineal care procedures, and staff failing to perform hand hygiene after glove removal, placing residents at risk of infection. Immediate jeopardy was identified and later removed after corrective actions.
Report Facts
Facility census: 70
Staffing shortage duration: 4.87
Blood glucose tests per day: 3
Blood glucose tests per day: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN A | Registered Nurse | Performed blood glucose monitoring without proper glucometer disinfection and barrier use |
| CNA J | Certified Nurse Assistant | Provided perineal care without changing cloth surfaces or gloves appropriately |
| CNA B | Certified Nurse Assistant | Observed sleeping on duty and involved in fall incident |
| LPN C | Licensed Practical Nurse | Charge nurse during fall incident and reported staffing and sleeping issues |
| CNA M | Certified Nurse Assistant | Placed peanut butter and jelly sandwich within reach of resident on pureed diet |
| DON | Director of Nursing | Provided statements on expectations for staff behavior and infection control |
| Administrator | Facility Administrator | Provided statements on staffing and infection control expectations |
Inspection Report
Census: 79
Deficiencies: 12
Date: Oct 12, 2023
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including resident rights, quality of care, medication management, infection control, dietary services, and safety.
Findings
The facility had multiple deficiencies including failure to promptly address resident council grievances, medication administration errors, inadequate wound care, lack of supervision leading to a resident choking incident resulting in death, failure to ensure adequate meal portions and snacks, incomplete medication regimen reviews, lack of a qualified infection preventionist, and failure to implement an effective antibiotic stewardship program. The facility also failed to maintain a functional Quality Assurance and Performance Improvement program with proper documentation and participation.
Deficiencies (12)
F 0565: Facility failed to act promptly on Resident Council grievances regarding care and quality of life, and failed to provide responses or actions taken. The facility census was 79.
F 0658: Facility failed to provide care meeting professional standards for ten residents, including failure to report and treat a resident's rash timely, failure to follow physician orders for x-rays, bloodwork, insulin administration, and medication administration, and failure to utilize emergency medication kits.
F 0678: Facility failed to ensure residents' code status was clearly documented and communicated to staff for four residents, risking inappropriate resuscitation efforts. The facility census was 79.
F 0686: Facility failed to provide appropriate pressure ulcer care and prevent new ulcers for one resident, resulting in multiple unhealed pressure ulcers and hospital transfer for emergent treatment. The facility census was 79.
F 0689: Facility failed to provide adequate supervision and monitoring for a resident on a locked dementia unit with dysphagia and choking risk, resulting in resident's death due to choking on food. The facility census was 79.
F 0756: Facility failed to ensure licensed pharmacist communicated medication regimen review recommendations to physicians timely and failed to ensure physician responses were documented for multiple residents.
F 0758: Facility failed to implement gradual dose reductions or document rationale for not attempting reductions on psychotropic medications for five residents. Facility also failed to limit PRN psychotropic medications to 14 days unless documented otherwise.
F 0803: Facility failed to ensure dietary staff followed menus, served appropriate portion sizes, and provided sufficient food, resulting in residents reporting hunger and insufficient food portions.
F 0809: Facility failed to offer routine nourishing snacks to residents when meals were served over 14 hours apart, and residents reported going to bed hungry.
F 0868: Facility failed to complete quarterly Quality Assessment and Assurance (QAA) committee meetings with required members, including Medical Director and Infection Preventionist, and failed to maintain documentation of QAPI activities and performance improvement projects.
F 0881: Facility failed to implement an antibiotic stewardship program including antibiotic use protocols and monitoring system, and failed to designate a qualified Infection Preventionist responsible for the program.
F 0882: Facility failed to designate a qualified Infection Preventionist responsible for infection prevention and control program activities and antibiotic stewardship.
Report Facts
Facility census: 79
Pharmacy recommendations pending: 31
Pharmacy recommendations pending: 15
Residents prescribed antibiotics: 22
Residents prescribed antibiotics: 18
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA A | Certified Nurse Assistant | Named in choking incident involving Resident #1 |
| RN B | Registered Nurse | Responded to choking incident involving Resident #1 |
| ADON | Assistant Director of Nursing | Interviewed regarding infection prevention and pharmacy review responsibilities |
| DON | Director of Nursing | Interviewed regarding pharmacy review and infection prevention responsibilities |
| Administrator | Administrator | Interviewed regarding QAPI and facility operations |
| Dietary Manager | Dietary Manager | Interviewed regarding meal portions and menu adherence |
| Consulting Pharmacist | Consulting Pharmacist | Interviewed regarding medication regimen reviews |
| Physical Therapy Assistant U | Physical Therapy Assistant | Witnessed choking incident involving Resident #1 |
| CMT L | Certified Medication Technician | Witnessed choking incident involving Resident #1 |
Inspection Report
Abbreviated Survey
Census: 70
Deficiencies: 11
Date: Aug 15, 2023
Visit Reason
The inspection was conducted to evaluate compliance with resident rights, use of chemical restraints, abuse reporting and investigation, transfer and discharge procedures, medication administration, accident prevention, nutrition, pain management, staffing adequacy, and infection control.
Findings
The facility was found deficient in multiple areas including failure to ensure residents' rights and dignity, improper use of chemical restraints, failure to report and investigate abuse allegations timely and thoroughly, failure to provide proper transfer/discharge notices, failure to administer medications as ordered, inadequate accident prevention and supervision, failure to prevent weight loss, inadequate pain management, insufficient staffing, and improper infection control practices.
Deficiencies (11)
F 0550: The facility failed to ensure residents could voice concerns without fear of retaliation and failed to treat residents with dignity, including failure to assist a resident after a fall.
F 0605: The facility failed to ensure a resident was free from chemical restraints and did not provide information or proper consent for medication used to curb sexual behaviors.
F 0609: The facility failed to timely report allegations of sexual abuse and failed to conduct a thorough investigation, allowing alleged perpetrator to continue working without supervision.
F 0610: The facility failed to investigate sexual abuse allegations timely and failed to protect residents from further potential abuse.
F 0623: The facility failed to provide timely written notice of transfer/discharge and refused to readmit a resident after hospitalization without proper notification or placement.
F 0658: The facility failed to follow physician orders for administration of levothyroxine, resulting in missed doses for a resident.
F 0689: The facility failed to provide adequate supervision and safe care, resulting in a resident falling out of bed and sustaining injuries, improper transfer with one staff instead of two, and failure to monitor a resident on a pureed diet who ate inappropriate food.
F 0692: The facility failed to ensure two residents received care to prevent weight loss, including failure to obtain weights per protocol, notify physician and dietitian, and update care plans timely.
F 0697: The facility failed to routinely assess and manage pain for a resident with knee infection and osteoarthritis, resulting in delayed therapy progress.
F 0725: The facility failed to provide adequate nursing and aide staffing, resulting in insufficient staff to meet resident needs and staff sleeping while on duty.
F 0880: The facility failed to implement infection prevention and control practices, including improper disinfection of glucometers between residents, failure to follow hand hygiene and perineal care protocols, risking transmission of infections including Hepatitis C.
Report Facts
Facility census: 70
Weight loss: 33
Weight loss: 15
Staff count: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA B | Certified Nurse Assistant | Named in fall incident and sleeping on duty |
| LPN A | Licensed Practical Nurse | Named in chemical restraint medication note and investigation |
| Director of Nursing | Director of Nursing | Interviewed regarding multiple findings including staffing, medication, and infection control |
| Administrator | Administrator | Interviewed regarding staffing, abuse reporting, and infection control |
| Physical Therapist A | Physical Therapist | Interviewed regarding resident pain management |
| RN A | Registered Nurse | Observed performing blood glucose monitoring and interviewed about infection control |
| CNA J | Certified Nurse Assistant | Observed providing perineal care and interviewed about infection control |
| Pharmacist A | Pharmacist | Interviewed regarding medication orders and availability |
Inspection Report
Complaint Investigation
Census: 77
Deficiencies: 6
Date: May 12, 2023
Visit Reason
The inspection was conducted due to complaints alleging failure to maintain a safe, clean, and comfortable environment and verbal abuse by staff toward a resident.
Complaint Details
The complaint investigation was substantiated. The facility was found to have failed in maintaining a safe environment and protecting residents from verbal abuse. The verbal abuse incident involving Licensed Practical Nurse D was confirmed by interviews and observations.
Findings
The facility failed to maintain a clean and comfortable environment, with observations of spills, trash, ants, and mold. The facility also failed to protect a resident from verbal abuse by a Licensed Practical Nurse, and failed to ensure proper medication administration and reporting of alleged violations.
Deficiencies (6)
F584 Safe/Clean/Comfortable/Homelike Environment. The facility failed to provide a clean and comfortable environment, with dirty resident rooms, bathrooms, and shower rooms observed. The facility census was 77.
F600 Free from Abuse and Neglect. The facility failed to protect one resident from verbal abuse by a Licensed Practical Nurse who yelled and cursed at the resident in front of others. The facility census was 77.
F609 Reporting of Alleged Violations. The facility failed to ensure staff reported all allegations of abuse for one resident, as staff observed yelling and cursing but did not report the incident timely. The facility census was 77.
F677 ADL Care Provided for Dependent Residents. The facility failed to ensure five residents received necessary assistance with activities of daily living, including bathing and grooming, resulting in poor hygiene and unkempt appearance. The facility census was 77.
F760 Residents are Free of Significant Med Errors. The facility failed to ensure one resident received psychotropic medication per physician orders and failed to administer insulin as ordered, resulting in missed doses and resident depression. The facility census was 77.
F835 Administration. The facility failed to have a system in place to ensure the facility van was inspected, licensed, and insured, and failed to ensure timely refund of personal property tax to a resident. The facility census was 77.
Report Facts
Facility census: 77
Refund amount: 5460
Medication doses left: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse D | Licensed Practical Nurse | Named in verbal abuse finding and medication administration issues |
| Certified Medication Technician B | Certified Medication Technician | Involved in medication administration and verbal abuse incident |
| Administrator | Administrator | Interviewed regarding facility cleanliness and verbal abuse incident |
| Activity Director | Activity Director | Interviewed regarding verbal abuse incident and staff behavior |
| Medical Director | Medical Director | Interviewed regarding resident medication and facility van insurance |
| Pharmacist A | Pharmacist | Interviewed regarding medication refills and pharmacy communication |
| Licensed Practical Nurse B | Licensed Practical Nurse | Interviewed regarding resident care and verbal abuse incident |
| Licensed Practical Nurse E | Licensed Practical Nurse | Interviewed regarding medication administration and resident care |
| Unit Manager A | Unit Manager | Interviewed regarding medication administration and resident care |
| Director of Nursing | Director of Nursing | Interviewed regarding resident transportation and care |
Inspection Report
Census: 77
Deficiencies: 6
Date: May 12, 2023
Visit Reason
The inspection was conducted to investigate multiple regulatory compliance issues including facility cleanliness, resident abuse allegations, adequacy of care for activities of daily living, medication administration errors, and facility transportation and financial management.
Findings
The facility failed to maintain a clean and homelike environment, protect residents from verbal abuse, provide adequate assistance with activities of daily living, ensure proper medication administration including psychotropic and insulin medications, and maintain proper licensing and insurance for the facility van used for resident transportation. Additionally, the facility failed to timely refund a resident's funds. Immediate jeopardy was identified related to medication errors and transportation issues but was removed after corrective actions.
Deficiencies (6)
F 0584: The facility failed to provide a clean and comfortable homelike environment, with unclean resident rooms, bathrooms, and shower rooms observed. The facility lacked a cleaning policy.
F 0600: The facility failed to protect one resident from verbal abuse by a licensed practical nurse who yelled, cursed, and called the resident derogatory names in front of others.
F 0609: The facility failed to timely report suspected abuse and failed to ensure all allegations of abuse were reported and investigated promptly.
F 0677: The facility failed to provide necessary care and assistance with activities of daily living, resulting in five residents not receiving scheduled bathing and personal hygiene care.
F 0760: The facility failed to administer psychotropic medication and insulin as ordered, failed to communicate required laboratory testing to the physician, and a resident left the facility without staff knowledge due to feeling depressed and neglected.
F 0835: The facility failed to ensure the van used for resident transportation was inspected, licensed, and insured. The van had expired license plates and insurance, and the facility failed to pay personal property taxes. The facility also failed to issue a resident refund check in a timely manner, resulting in insufficient funds.
Report Facts
Facility census: 77
Refund check amount: 5460
Medication doses missed: 5
Insulin doses missed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN D | Licensed Practical Nurse | Named in verbal abuse finding for yelling and cursing at Resident #2 |
| LPN B | Licensed Practical Nurse | Reported verbal abuse incident and interviewed regarding Resident #2 |
| CMT B | Certified Medication Technician | Witnessed verbal abuse and intervened during incident with Resident #2 |
| LPN/Unit Manager A | Licensed Practical Nurse/Unit Manager | Involved in medication administration and investigation of missing Clozapine |
| Pharmacist A | Pharmacist | Provided information on medication supply and refill issues for Clozapine |
| Administrator | Facility Administrator | Provided multiple interviews regarding facility deficiencies and corrective actions |
| Director of Nursing | Director of Nursing | Discussed medication administration, transportation issues, and corrective actions |
| Medical Director | Medical Director | Provided physician perspective on medication administration and resident care |
| Corporate BOM | Corporate Business Office Manager | Discussed resident refund check and corporate office communication |
Inspection Report
Routine
Census: 81
Deficiencies: 3
Date: Apr 17, 2023
Visit Reason
The inspection was conducted to evaluate compliance with regulatory standards related to resident care, medication administration, food service, and environmental safety at Aspen Point Health and Rehabilitation.
Findings
The facility failed to provide hand soap and disposable towels in resident bathrooms, did not follow physician orders for medication administration due to an electronic system failure, and served food at unsafe temperatures. These deficiencies were noted as uncorrected from previous inspections.
Deficiencies (3)
F 0584: The facility failed to provide hand soap and disposable hand towels in resident rooms for hand hygiene. The facility lacked a policy regarding provision of these supplies.
F 0658: The facility failed to follow physician orders to administer medications to three residents due to an electronic medication administration record system failure on 4/12/23. No documentation explained the missed medications.
F 0804: The facility failed to ensure food was served at a safe and appetizing temperature. Observations showed meal trays served at temperatures as low as 62 degrees Fahrenheit.
Report Facts
Facility census: 81
Missed medications: 3
Food temperature: 62
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse G | Licensed Practical Nurse | Observed during dressing change and hand hygiene issue |
| Director of Nursing | Director of Nursing | Reported medication administration procedures and system failure |
| Housekeeping Supervisor | Housekeeping Supervisor | Reported on soap and towel supply issues |
| Administrator | Administrator | Provided expectations on hand hygiene supplies and food temperature |
| Medical Director | Medical Director | Interviewed regarding electronic health record system downtime |
| Dietary Manager | Dietary Manager | Interviewed regarding food temperature and meal service |
| Chief Executive Officer | Chief Executive Officer | Discussed electronic health record system downtime and follow-up |
Inspection Report
Complaint Investigation
Census: 80
Deficiencies: 2
Date: Mar 16, 2023
Visit Reason
The inspection was conducted in response to a complaint alleging resident abuse involving a Certified Nurse Aide (CNA) who was observed lifting a resident off the floor without using a gait belt and roughly transferring the resident to bed.
Complaint Details
The complaint was substantiated. The resident's family member witnessed via camera the CNA lifting the resident off the floor without a gait belt and roughly transferring the resident to bed, causing pain. The facility failed to investigate the allegation properly and did not protect the resident from potential harm.
Findings
The facility failed to follow its policy to maintain documentation and complete a thorough investigation of the alleged resident abuse. Staff failed to use a gait belt when lifting the resident off the floor and did not implement interventions for recurring falls. The former administrator did not initiate an investigation despite being informed of the incident.
Deficiencies (2)
F 0610: The facility failed to respond appropriately to an allegation of resident abuse when a CNA lifted a resident off the floor without a gait belt, causing the resident to cry out in pain, and the facility did not conduct a proper investigation.
F 0689: The facility failed to ensure resident safety by not using a gait belt when lifting a resident off the floor and failing to implement interventions for recurring falls despite multiple incidents.
Report Facts
Facility census: 80
Dates of falls: Unwitnessed fall on 2023-01-05, fall with injuries on 2023-02-19, fall on 2023-02-23
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA A | Certified Nurse Aide | Named in the abuse allegation and failure to use gait belt during resident transfer |
| BOM | Business Office Manager | Received complaint call and counseled CNA A but did not report abuse allegation |
| LPN A | Licensed Practical Nurse | Interviewed regarding assessment after fall and reporting procedures |
| Former Administrator | Administrator | Did not initiate investigation after being informed of incident |
| Current Administrator | Administrator | Expected investigation and proper reporting |
| Regional Director of Operations | Regional Director of Operations | Expected investigation and removal of CNA from resident care pending investigation |
Inspection Report
Annual Inspection
Census: 90
Deficiencies: 5
Date: Jan 5, 2023
Visit Reason
Annual inspection survey conducted to assess compliance with federal and state regulations for Frontier Health & Rehabilitation facility.
Findings
The facility was found deficient in maintaining a safe, clean, and homelike environment, including issues with resident room ceilings, walls, flooring, doors, and resident equipment. Deficiencies were also noted in professional standards for care, medication administration, behavioral management, and environmental cleanliness.
Deficiencies (5)
F 584: Facility failed to maintain resident room ceilings, walls, flooring, doors, and resident equipment in good repair, with peeling wallpaper, dirty floors, and damaged fixtures observed. Environmental cleanliness was inadequate with dirt, debris, and black substances found in multiple resident rooms and common areas.
F 658: Facility failed to meet professional standards in assessing residents' ability to self-administer medication and clarifying medication orders, resulting in delayed or missed pain medication for hospice residents. Care plans lacked assessment for self-administration and drug allergy clarification.
F 744: Facility failed to provide appropriate treatment and services for residents with dementia, lacking a behavioral management plan and failing to address behaviors that posed risks to residents and staff. The facility did not monitor or intervene adequately for residents with behavioral concerns.
A1091: Floors of toilets, baths, bedpan rooms, pantries, utility rooms, and janitors' closets were not smooth, waterproof, or easily cleaned, contributing to unsanitary conditions. Furniture and equipment were not maintained in good condition, with broken or heavily soiled items present.
A3039: Rooms were not kept neat, orderly, and cleaned daily as required, contributing to unsanitary and unsafe conditions for residents.
Report Facts
Facility census: 90
Deficiencies cited: 5
Inspection Report
Complaint Investigation
Census: 102
Deficiencies: 4
Date: Sep 9, 2022
Visit Reason
The inspection was conducted as a complaint investigation related to allegations of abuse and failure to notify responsible parties of changes in resident condition.
Complaint Details
The complaint investigation found no deficiencies cited initially, but subsequent review revealed failure to notify the resident's personal representative and failure to timely report an allegation of abuse. The allegation was substantiated as the facility did not notify family or report the incident within required timeframes.
Findings
The facility failed to notify the resident's personal representative of a change in condition and failed to report an allegation of abuse timely to required entities. The facility did not notify the family of the allegation or injury of unknown origin within the required timeframe.
Deficiencies (4)
F580 Notify of Changes: The facility failed to notify the resident's personal representative of a change in condition/allegation of abuse for one resident. The facility census was 102.
F609 Reporting of Alleged Violations: The facility failed to report an allegation of abuse timely to required entities for one resident. The census was 102.
A4088 Notify Responsible Party-Change in Condition: The facility failed to immediately notify the person designated in the resident's record as the designee or responsible party in the event of accident, injury, or significant change in condition. This regulation was not met as evidenced by Class III.
A8025 Report A/N to DHSS/DMH When Needed: The facility failed to immediately report or cause a report to be made to the department for suspected abuse or neglect. This regulation was not met as evidenced by Class II.
Report Facts
Facility census: 102
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN F | Licensed Practical Nurse | Nurse manager for the unit and involved in assessment and reporting of the incident |
| Certified Medication Technician E | Certified Medication Technician | Witnessed resident walking towards him/her and reported incident to charge nurse |
| LPN D | Licensed Practical Nurse | Charge nurse who was notified of the incident and interviewed during investigation |
| RN B | Registered Nurse | Oncoming nurse who was notified of the incident and interviewed during investigation |
| Director of Nursing | Provided statements regarding abuse allegation and notification expectations | |
| Administrator | Provided statements regarding abuse allegation reporting requirements |
Inspection Report
Complaint Investigation
Census: 104
Deficiencies: 2
Date: Aug 31, 2022
Visit Reason
The inspection was conducted as a complaint investigation related to a fall incident involving Resident #1 and the facility's failure to ensure proper supervision and use of assistive devices during transfers.
Complaint Details
The complaint investigation was substantiated. The violation was determined to be at an imminent danger Class I level based on observation, interview, and record review. The facility had implemented corrective action to remove the Immediate Jeopardy at the time of exit, with a final revisit planned to verify substantial compliance.
Findings
The facility failed to appropriately transfer Resident #1 using a gait belt, resulting in two falls causing serious injuries including fractures. The facility did not document or investigate the first fall properly and failed to notify the physician timely. The facility's fall prevention and gait belt use policies were reviewed and found deficient in practice.
Deficiencies (2)
F689: The facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents. Staff failed to use a gait belt during transfers of Resident #1, resulting in two falls with serious injuries including fractures and acute blood loss.
A4074: The facility failed to provide 24-hour protective oversight and supervision for residents on voluntary leave, impacting resident safety.
Report Facts
Facility census: 104
Date of survey completion: Aug 31, 2022
Plan of correction completion date: Sep 27, 2022
Inspection Report
Routine
Deficiencies: 0
Date: Dec 28, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness survey and a COVID-19 Focused Infection Control Survey were conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.
Findings
The facility was found to be in compliance with 42 CFR 483.73 related to emergency preparedness and with CMS and CDC recommended practices for COVID-19 infection control.
Inspection Report
Routine
Deficiencies: 0
Date: Dec 3, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness survey and an Infection Control Survey were conducted to assess compliance with CMS and CDC recommended practices related to COVID-19.
Findings
The facility was found to be in compliance with 42 CFR483.73 and CDC recommended practices for COVID-19 preparedness and infection control.
Report Facts
Regulatory compliance references: 42
Inspection Report
Annual Inspection
Census: 95
Deficiencies: 16
Date: Oct 13, 2020
Visit Reason
Annual inspection of Frontier Health & Rehabilitation to assess compliance with regulatory requirements and evaluate resident care and facility conditions.
Findings
The inspection identified multiple deficiencies related to resident funds management, housekeeping and maintenance issues, abuse/neglect policies, admission screening, care planning, medication administration, infection control, and dietary services. Several residents' care plans and medical records lacked required documentation and timely updates.
Deficiencies (16)
F 568: The facility failed to maintain an accounting system for residents' personal funds and did not provide quarterly statements for 74 residents.
F 584: The facility failed to maintain a safe, clean, comfortable, and homelike environment, with multiple maintenance issues including holes in walls, peeling wallpaper, and damaged flooring.
F 607: The facility failed to develop and implement written abuse, neglect, and exploitation policies and procedures as required.
F 645: The facility failed to complete required pre-admission screening and comprehensive care planning for residents with mental illness or intellectual disability.
F 655: The facility failed to develop and implement comprehensive baseline care plans within 48 hours of admission for residents.
F 658: The facility failed to provide care and services to meet professional standards of quality for residents with complex care needs.
F 677: The facility failed to provide adequate nursing care and supervision to prevent accidents and maintain resident safety.
F 689: The facility failed to ensure residents were free from accident hazards and provided adequate supervision and assistance to prevent accidents.
F 690: The facility failed to provide adequate care and monitoring for residents with urinary catheters and incontinence.
F 693: The facility failed to provide adequate care and monitoring for residents with enteral nutrition and gastrostomy tubes.
F 732: The facility failed to maintain accurate nurse staffing data and post required staffing information.
F 755: The facility failed to maintain accurate records and proper disposal of controlled substances and medications.
F 758: The facility failed to ensure proper use and monitoring of psychotropic medications and PRN orders.
F 759: The facility failed to ensure proper medication administration and documentation for residents.
F 804: The facility failed to provide food that was safe, palatable, and properly prepared, and failed to maintain sanitary kitchen practices.
F 880: The facility failed to establish and maintain an infection prevention and control program to prevent the spread of infections.
Report Facts
Facility census: 95
Residents with personal funds quarterly statements missing: 74
Residents sampled for care plan review: 20
Inspection Report
Life Safety
Census: 95
Capacity: 180
Deficiencies: 10
Date: Oct 13, 2020
Visit Reason
The inspection was a life safety code survey conducted to assess compliance with fire safety and building construction regulations.
Findings
The facility was found to have multiple deficiencies related to fire safety, including failure to maintain fire barriers, inadequate exit signage, unsecured hazardous areas, and improperly maintained fire extinguishers. The facility capacity was 180 with a census of 95 at the time of inspection.
Deficiencies (10)
K161 Sprinklered stories must be sprinklered throughout by an approved, supervised automatic system. The facility failed to maintain fire barriers between floors and attic, with multiple unsealed openings and gaps in ceilings and walls.
K293 Exit signage was inadequate as two enclosed courtyards lacked clearly marked remote emergency exit signs, potentially affecting residents, staff, and visitors.
K321 Hazardous areas were not protected by self-closing or automatic-closing doors, risking smoke compartment safety in one of 17 smoke compartments.
K324 Cooking facilities failed to ensure baffle filters with the range hood were arranged without gaps, creating a fire hazard.
K353 Sprinkler system maintenance was deficient; sprinklers were covered with debris, risking failure during emergencies.
K355 Portable fire extinguishers were not conspicuously located or adequately maintained, with none found within 75 feet of the employee smoking area.
K363 Corridor doors failed to resist smoke passage and lacked self-closing devices, potentially affecting 26 residents in two smoke compartments.
K741 Smoking regulations were violated; the facility failed to maintain smoking areas properly, with cigarette butts improperly disposed of in ashtrays and trash.
K920 Electrical equipment had unsecured outlets and lacked cover plates in multiple rooms, posing fire hazards.
K923 Oxygen storage was inadequate; one oxygen tank was unsecured and empty and full tanks were not segregated, risking safety for residents using supplemental oxygen.
Report Facts
Facility capacity: 180
Census: 95
Smoke compartments: 17
Residents potentially affected: 42
Residents potentially affected: 26
Residents potentially affected: 13
Residents potentially affected: 1
Residents potentially affected: 1
Residents potentially affected: 1
Residents potentially affected: 1
Residents potentially affected: 1
Inspection Report
Abbreviated Survey
Census: 94
Deficiencies: 2
Date: Jun 30, 2020
Visit Reason
A COVID-19 Focused Emergency Preparedness survey was conducted to assess the facility's infection prevention and control program during the COVID-19 pandemic.
Findings
The facility was found to be in compliance with 42 CFR483.73 related to emergency preparedness but failed to maintain an infection control program as evidenced by inadequate PPE use, hand hygiene, and cleaning practices during the COVID-19 pandemic.
Deficiencies (2)
F880 Infection Control: The facility failed to maintain an infection control program during COVID-19, including improper PPE use, inadequate hand hygiene, and failure to clean equipment properly.
A4085 Infection Control/Communicable Disease: The facility did not meet the requirement to report communicable diseases to the Missouri Department of Health within seven days.
Report Facts
Facility census: 94
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding gown cleanliness and PPE setup |
| Certified Nurse Assistant B | Certified Nurse Assistant | Interviewed about PPE use and resident care on Freedom Unit |
| Licensed Practical Nurse C | Licensed Practical Nurse | Interviewed about equipment cleaning procedures |
Inspection Report
Complaint Investigation
Census: 109
Deficiencies: 7
Date: Mar 12, 2020
Visit Reason
The inspection was conducted due to complaints alleging failure to provide reasonable accommodations for communication needs, failure to report alleged misappropriation of resident property, and concerns about treatment and services related to mental/psychosocial conditions.
Complaint Details
The complaint investigation was substantiated. The facility failed to provide reasonable accommodations for a hearing impaired resident and failed to report alleged misappropriation of resident property timely. Additional deficiencies were found related to medication administration, staffing, restorative nursing services, and treatment of residents with mental health diagnoses.
Findings
The facility was found to have multiple deficiencies including failure to provide reasonable accommodations for a hearing impaired resident, failure to report alleged misappropriation of a resident's property timely, inadequate medication administration and documentation, insufficient nursing staff, and failure to provide restorative nursing services as ordered. The facility also failed to ensure appropriate treatment for residents with mental health diagnoses and did not adequately address aggressive behaviors.
Deficiencies (7)
F558 Reasonable Accommodations Needs/Preferences. The facility failed to provide reasonable accommodation of needs for a hearing impaired resident, including lack of interpreter and communication support.
F609 Reporting of Alleged Violations. The facility failed to report an allegation of misappropriation involving a resident within required timeframes.
F658 Services Provided Meet Professional Standards. The facility failed to ensure staff administered medications in accordance with physician orders for two residents.
F688 Increase/Prevent Decrease in ROM/Mobility. The facility failed to provide restorative nursing services as ordered for three residents.
F725 Sufficient Nursing Staff. The facility failed to provide sufficient nursing staff to meet residents' needs for five residents.
F742 Treatment/Services Mental/Psychosocial Concerns. The facility failed to ensure appropriate treatment and services for residents with mental health diagnoses and aggressive behaviors.
F755 Pharmacy Services/Procedures/Pharmacist/Records. The facility failed to maintain accurate drug records and ensure timely administration of psychotropic medications for two residents.
Report Facts
Facility census: 109
Residents reviewed: 16
Residents reviewed for medication: 16
Residents reviewed for restorative nursing: 3
Residents reviewed for staffing: 5
Inspection Report
Complaint Investigation
Census: 108
Deficiencies: 2
Date: Feb 13, 2020
Visit Reason
The inspection was conducted due to a complaint investigation regarding verbal abuse by a Licensed Practical Nurse (LPN) towards a resident.
Complaint Details
The complaint was substantiated based on interviews, record reviews, and statements showing the LPN verbally abused a resident with repeated use of profanity and disruptive behavior.
Findings
The facility failed to prevent verbal abuse of one resident by an LPN who used inappropriate language and disruptive behavior. The administrator acknowledged the verbal abuse and expects residents to be free from such abuse.
Deficiencies (2)
F600: The facility failed to prevent verbal abuse by an LPN who repeatedly used inappropriate language towards a resident, violating the resident's right to be free from abuse and neglect.
A8023: The facility did not develop and implement written policies prohibiting mistreatment, neglect, and abuse of residents as required by regulation.
Report Facts
Facility census: 108
BIMS score: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) A | Named in verbal abuse findings involving resident | |
| Director of Nursing (DON) | Interviewed regarding the incident and statements | |
| Admissions Coordinator | Interviewed regarding the resident's complaint | |
| Administrator | Acknowledged verbal abuse and approved plan of correction |
Inspection Report
Annual Inspection
Census: 128
Capacity: 128
Deficiencies: 10
Date: Nov 4, 2019
Visit Reason
The annual inspection was conducted to assess compliance with federal regulations and to evaluate the facility's adherence to resident rights, care standards, safety, and quality of life.
Findings
The facility was found to have multiple deficiencies related to resident rights, quality of care, safety, and medication management. Specific issues included failure to protect resident dignity, inadequate care planning, improper use of restraints, and medication administration errors.
Deficiencies (10)
F550 Resident Rights: The facility failed to ensure residents' rights to dignity, respect, and communication were upheld, including incidents of staff disrespect and failure to protect privacy.
F561 Self-Determination: The facility did not support residents' rights to make choices about their daily lives and activities, limiting their autonomy and participation.
F584 Safe/Clean/Comfortable Environment: The facility failed to maintain a safe, clean, and homelike environment, including issues with maintenance, cleanliness, and environmental hazards.
F658 Comprehensive Care Plans: The facility did not develop or implement comprehensive care plans that addressed residents' needs, including medication management and wound care.
F686 Skin Integrity: The facility failed to prevent and treat pressure ulcers, resulting in residents developing new or worsening wounds.
F689 Accidents: The facility did not ensure resident safety, resulting in falls and injuries due to inadequate supervision and care planning.
F690 Continence Care: The facility failed to provide appropriate continence care and management, including catheter care and prevention of urinary tract infections.
F700 Bed Rails: The facility failed to properly assess and manage the use of bed rails, resulting in safety risks for residents.
F744 Clinical Protocol-Dementia: The facility did not provide adequate care and services for residents with dementia, including lack of individualized care plans and behavioral management.
F756 Drug Regimen Review: The facility failed to ensure proper medication management and review, including failure to address medication errors and adverse effects.
Report Facts
Facility census: 128
Facility total capacity: 128
Inspection Report
Life Safety
Census: 128
Capacity: 180
Deficiencies: 24
Date: Nov 4, 2019
Visit Reason
The inspection was a Life Safety Code survey conducted to assess compliance with fire safety regulations and related codes at Frontier Health & Rehabilitation.
Findings
The facility was found deficient in multiple areas including discharge from exits, illumination of means of egress, emergency lighting, cooking facilities maintenance, fire alarm system testing, sprinkler system installation and maintenance, smoke barrier construction, fire drills, smoking regulations, and electrical systems maintenance. Deficiencies had the potential to affect residents and occupants in various smoke compartments.
Deficiencies (24)
K271 Discharge from exits was obstructed by debris and furniture, failing to ensure clear exit paths for emergency use.
K281 Illumination of means of egress was inadequate due to failure of lighting units, risking insufficient lighting during emergencies.
K291 Emergency lighting was not maintained to provide required illumination for at least 1.5 hours during power failure.
K324 Cooking facilities were not properly maintained, including grease buildup and improper fire suppression nozzle coverage.
K345 Fire alarm system was not tested monthly as required, risking failure to alert occupants in emergencies.
K351 Sprinkler system installation did not comply with NFPA 13 standards, affecting 27 residents in two smoke compartments.
K353 Sprinkler system maintenance and testing were deficient, with buildup of debris on sprinkler heads and lack of proper inspection.
K372 Smoke barriers were incomplete or unsealed in multiple locations, compromising fire resistance and smoke containment.
K712 Fire drills were not conducted as required, lacking variation and unpredictability, affecting all occupants in 13 smoke compartments.
K741 Smoking regulations were not enforced, with smoking areas not maintained and ashtrays improperly managed, posing fire hazards.
K914 Electrical systems maintenance was deficient, including lack of testing of hospital-grade receptacles and line isolation monitors.
K920 Electrical equipment wiring was not maintained properly, with extension cords and power strips used improperly, affecting 91 residents.
A1001 Facility failed to have approved plans for remodeling a complete wing, violating construction plan requirements.
A2017 Range hood certification was not maintained as required, violating fire safety standards for cooking equipment.
A2022 Fire alarm system monthly activation testing was not performed as required.
A2034 Sprinkler system testing and maintenance were not performed according to standards.
A2037 Exit requirements for unobstructed exits and fire-rated separations were not met.
A2050 Emergency lighting was not provided at sufficient intensity for safety of residents and staff.
A2054 Smoke section walls and doors were not properly separated by fire-rated walls and self-closing doors.
A2057 Ashtrays for noncombustible material and safe disposal were not provided in designated smoking areas.
A2061 Fire drill requirements for frequency and evacuation simulation were not met.
A3007 Rooms and areas were not properly identified with secure and visible signage.
A3015 Toilet rooms were not accessible, ventilated, or equipped with proper locks as required.
A3030 Electrical wiring and equipment were not maintained in accordance with NFPA 70 standards.
Report Facts
Facility capacity: 180
Census: 128
Residents potentially affected: 35
Residents potentially affected: 105
Residents potentially affected: 27
Residents potentially affected: 60
Residents potentially affected: 91
Fire drills conducted: 11
Inspection Report
Complaint Investigation
Census: 127
Deficiencies: 4
Date: Oct 2, 2019
Visit Reason
The inspection was conducted in response to allegations of abuse, neglect, exploitation, or mistreatment involving one resident (Resident #3) and a review of nine sampled residents.
Complaint Details
The complaint investigation was substantiated. The facility failed to report abuse allegations timely and failed to prevent further abuse during the investigation involving Resident #3.
Findings
The facility failed to report allegations of abuse to the state agency within two hours of the incident and failed to prevent further potential abuse during the investigation. Staff did not report or investigate the abuse allegations timely, and the facility did not follow its abuse prevention policies.
Deficiencies (4)
F609 Reporting of Alleged Violations: The facility failed to report allegations of abuse to the state agency within two hours of the incident involving Resident #3. The facility did not report the results of investigations within five working days as required.
F610 Investigate/Prevent/Correct Alleged Violation: The facility failed to prevent further potential abuse when an allegation of physical abuse occurred regarding Resident #3. Staff failed to start an investigation for two days following the allegation.
A8023 19 CSR 30-88.010(23) Develop/Implement A/N Policies: The facility did not develop and implement written policies prohibiting mistreatment, neglect, and abuse of residents as required.
A8025 19 CSR 30-88.010(25) Report A/N to DHSS/DMH When Needed: The facility failed to immediately report or cause a report to be made to the department when there was reasonable cause to believe a resident was abused or neglected.
Report Facts
Facility census: 127
Number of sampled residents: 9
Plan of correction completion date: October 25, 2019
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Staff B | Reported the incident involving Resident #3 and Resident #2 | |
| Certified Nurse Aide (CNA) | Certified Nurse Aide | Interviewed regarding the incident and failure to report the residents' argument |
| Director of Nursing | Director of Nursing | Provided statements about staff reporting requirements and investigation procedures |
| Administrator | Administrator | Provided statements about the incident and reporting |
Inspection Report
Complaint Investigation
Census: 125
Deficiencies: 2
Date: Sep 11, 2019
Visit Reason
The inspection was conducted due to a complaint investigation regarding allegations of abuse and neglect involving two residents at Frontier Health & Rehabilitation.
Complaint Details
The complaint investigation was substantiated based on interviews, record reviews, and observations confirming abuse incidents involving Resident #1 and Resident #2.
Findings
The facility failed to prevent sexual abuse of Resident #2 by Resident #1, including incidents where Resident #1 touched Resident #2's breasts and placed hands down Resident #2's pants. The facility did not adequately update care plans or intervene appropriately to prevent further abuse.
Deficiencies (2)
F600 Freedom from Abuse and Neglect: The facility failed to prevent sexual abuse of Resident #2 by Resident #1, including inappropriate touching and lack of staff intervention. The facility did not update care plans or implement sufficient staff interventions to protect residents.
A8023 Develop/Implement A/N Policies: The facility did not develop and implement written policies prohibiting mistreatment, neglect, and abuse, and failed to report incidents as required.
Report Facts
Facility census: 125
Date of survey: Sep 11, 2019
Inspection Report
Annual Inspection
Census: 120
Deficiencies: 2
Date: Aug 14, 2019
Visit Reason
The inspection was conducted as an annual survey to assess compliance with professional standards of care and regulatory requirements at Frontier Health & Rehabilitation.
Findings
The facility failed to meet professional standards of care by not following physician's orders for four residents, including inadequate documentation and medication administration issues. Deficiencies were cited related to comprehensive care plans and nursing care per resident conditions.
Deficiencies (2)
F658 Services Provided Meet Professional Standards CFR(s): 483.21(b)(3)(i) The facility failed to follow physician's orders for four residents, including incomplete documentation of treatment and medication administration.
A4074 19 CSR 30-85.042(67) Nursing Care per Resident Condition The facility did not provide personal attention and nursing care consistent with residents' conditions and current acceptable nursing practice.
Report Facts
Facility census: 120
Residents with deficient care: 4
Inspection Report
Plan of Correction
Census: 121
Deficiencies: 4
Date: Jul 26, 2019
Visit Reason
The inspection was conducted to assess compliance with federal regulations regarding care provided to dependent residents, including activities of daily living and pressure ulcer prevention and treatment.
Findings
The facility failed to provide scheduled showers for several residents dependent on staff for bathing and failed to provide necessary treatment and services to prevent and treat pressure ulcers for one resident. Multiple residents lacked documentation of showers during the review period, and a new pressure ulcer was identified without timely treatment.
Deficiencies (4)
F677 ADL Care Provided for Dependent Residents: Facility failed to ensure staff provided scheduled showers for seven residents dependent on staff for bathing. Documentation showed multiple days without showers and resident complaints of inadequate bathing.
F686 Treatment/Services to Prevent/Heal Pressure Ulcers: Facility failed to provide necessary treatment and services consistent with professional standards to assess and identify pressure ulcers for one resident. A new stage II pressure ulcer was found without timely treatment.
A4076 Residents Groomed/Dressed Appropriately: Facility failed to ensure residents were well-groomed and dressed appropriately for the time of day and medical conditions.
A4082 Pressure Sore Prevention/Treatment: Facility failed to keep residents free from avoidable pressure sores and provide adequate treatment for existing sores, referencing deficiency F686.
Report Facts
Facility census: 121
Residents without showers: 7
Sampled residents reviewed: 17
Braden Scale score: 13
Employees mentioned
| Name | Title | Context |
|---|---|---|
| A | Restorative Certified Nurse Assistant (RCNA) | Interviewed regarding shower provision to resident |
| G | Certified Nurse Aide (CNA) | Interviewed regarding resident's pressure ulcer and wound care |
| F | Certified Nurse Aide (CNA) | Interviewed regarding resident's pressure ulcer and wound care |
| Director of Nursing | Interviewed regarding staff expectations for resident care and wound notification | |
| Nurse Practitioner | Interviewed regarding notification procedures for residents with open wounds |
Inspection Report
Annual Inspection
Census: 120
Deficiencies: 4
Date: Mar 27, 2019
Visit Reason
The inspection was conducted as an annual survey to assess compliance with federal regulations regarding care and safety for residents at Frontier Health & Rehabilitation.
Findings
The facility failed to provide adequate personal hygiene care for dependent residents, including insufficient showering and bathing assistance. Additionally, the resident call system was not functioning properly, resulting in delayed staff response to resident calls for assistance.
Deficiencies (4)
F677 ADL Care Provided for Dependent Residents. The facility failed to ensure two residents received necessary care and services to maintain personal hygiene, including documentation and assistance with showers. One resident had not received a shower for 28 days and showed signs of poor hygiene and body odor.
F919 Resident Call System. The facility failed to maintain a functioning call light system, resulting in a resident being left on the toilet for 20 minutes and developing pain. The call light in the shower room did not illuminate above the door, and staff did not respond promptly to call lights.
A1131 Nurses' Call System Requirements. The facility did not provide an electrically-powered nurses' call system with indicator lights at corridor entrances and audible signals as required by regulation.
A4074 Nursing Care per Resident Condition. The facility failed to provide personal attention and nursing care consistent with residents' conditions, including assistance with transfers, toileting, and personal hygiene.
Report Facts
Resident census: 120
Days without shower: 28
Days without shower: 35
Minutes left on toilet: 20
Inspection Report
Plan of Correction
Census: 109
Deficiencies: 12
Date: Sep 21, 2018
Visit Reason
The document is a Plan of Correction submitted by Frontier Health & Rehabilitation following a survey conducted on September 21, 2018, to address identified deficiencies.
Findings
The facility was found deficient in multiple areas including housekeeping and maintenance, grievance procedures, notice requirements before transfer or discharge, baseline care plans, infection control, medication management, food safety, and immunization policies. The plan outlines corrective actions to address these deficiencies.
Deficiencies (12)
F584 Housekeeping and maintenance services failed to ensure a clean and sanitary environment, with multiple areas showing dirt, debris, mold-like substances, and damage.
F585 The facility failed to implement an effective grievance policy ensuring timely and documented responses to resident complaints.
F623 The facility failed to provide proper notice before transfer or discharge to residents and their representatives as required by regulation.
F655 The facility failed to develop and implement baseline care plans within 48 hours of admission for residents.
F677 The facility failed to provide adequate oral hygiene and personal care to residents, including assistance with brushing teeth and oral care.
F679 The facility failed to provide meaningful activities and individualized care plans to meet residents' physical, mental, and psychosocial well-being.
F690 The facility failed to provide appropriate care and treatment for residents with urinary incontinence, including catheter care and infection prevention.
F759 The facility failed to ensure medication error rates were less than 5 percent and failed to properly administer medications according to physician orders.
F805 The facility failed to provide adequate nutrition and prepare pureed food according to residents' dietary needs.
F812 The facility failed to maintain food safety standards, including cleanliness of kitchen and food preparation areas.
F880 The facility failed to establish and maintain an infection prevention and control program to prevent the spread of infections.
F883 The facility failed to provide pneumococcal and influenza vaccinations and education to residents as required.
Report Facts
Facility census: 109
Medication error rate: 36
Inspection Report
Life Safety
Census: 109
Capacity: 180
Deficiencies: 18
Date: Sep 21, 2018
Visit Reason
The inspection was conducted as an emergency preparedness and life safety code investigation to assess compliance with emergency preparedness policies and the 2012 edition of the Life Safety Code.
Findings
The facility failed to develop and maintain adequate emergency preparedness plans addressing subsistence needs, evacuation procedures, training, and emergency power systems. Additionally, the facility did not meet life safety code requirements related to means of egress, illumination, fire barriers, sprinkler systems, electrical systems, and smoking regulations.
Deficiencies (18)
E015: The facility failed to develop and maintain emergency preparedness plans addressing subsistence needs for staff and patients, including temperature maintenance, safe storage of provisions, extinguishing and alarm systems, and sewage disposal during emergencies.
E020: The facility failed to develop emergency preparedness policies and procedures to ensure safe evacuation, including transportation and communication with external assistance.
E036: The facility failed to develop and maintain an emergency preparedness training and testing program for staff based on the emergency plan requirements.
E041: The facility failed to develop and maintain an emergency power system plan, including fuel supply and operational procedures for the emergency generator.
K211: The facility failed to maintain exit corridors free from obstructions to ensure full use in case of emergency.
K281: The facility failed to provide continuous illumination along the means of egress in the 300 hallway.
K311: The facility failed to maintain a one-hour fire barrier between floors in two smoke compartments, with an open stairwell not enclosed or properly protected.
K321: The facility failed to maintain doors to hazardous areas to prevent fire hazards, including gaps and doors that did not self-close.
K351: The facility failed to install and maintain a complete sprinkler system in accordance with NFPA 13, affecting multiple smoke compartments.
K741: The facility failed to maintain smoking regulations, including removal of cigarette butts and posting of no smoking signs in designated areas.
K911: The facility failed to maintain electrical wiring in compliance with the National Electrical Code, including exposed wiring and lack of protection in junction boxes.
A1132: The facility failed to provide functioning night lights in resident rooms and hallways.
A2008: The facility failed to maintain self-closing or automatic closing doors in hazardous areas.
A2034: The facility failed to maintain sprinkler system testing and maintenance in accordance with regulations.
A2037: The facility failed to assess and supervise designated smoking areas to prevent fire hazards.
A2056: The facility failed to provide proper ashtray disposal in designated smoking areas.
A3001: The facility failed to maintain building construction in good repair, including fire-rated separation and physical plant maintenance.
A3030: The facility failed to maintain electrical wiring and equipment in accordance with NFPA 70 standards.
Report Facts
Facility census: 109
Facility capacity: 180
Staff trained on emergency plan: 17
Inspection Report
Annual Inspection
Census: 117
Deficiencies: 4
Date: Apr 4, 2018
Visit Reason
Annual inspection survey conducted to assess compliance with federal and state regulations for Frontier Health & Rehabilitation facility.
Findings
The facility was found deficient in protecting residents' rights to private communication and maintaining a safe, clean, and homelike environment. Issues included unauthorized opening of resident mail and water intrusion causing unsafe conditions in multiple resident rooms.
Deficiencies (4)
F 576: The facility failed to ensure one resident's rights to private communication as staff opened the resident's mail without permission. The resident preferred to receive mail unopened.
F 584: The facility failed to maintain a safe environment free from water intrusion affecting seven residents, causing wet floors, water leaks, and potential safety hazards.
A3001: The building was not substantially constructed and maintained in good repair, contributing to water intrusion issues.
A8035: The facility failed to obtain written consent for opening resident mail when the resident cannot open mail themselves.
Report Facts
Resident census: 117
Number of residents affected by water intrusion: 7
Inspection Report
Annual Inspection
Census: 112
Deficiencies: 3
Date: Mar 15, 2018
Visit Reason
Annual state and federal inspection survey of Frontier Health & Rehabilitation to assess compliance with nursing home regulations and standards.
Findings
The facility failed to develop and implement comprehensive, person-centered care plans for residents, including measurable objectives and timely updates. Deficiencies were noted in care planning related to pressure ulcers and pain management for multiple residents.
Deficiencies (3)
F656 CFR 483.21(b)(1): The facility failed to develop and implement comprehensive care plans with measurable objectives and timeframes for residents, including updates for pressure ulcers and other conditions. Care plans lacked documentation of interventions and revisions despite resident conditions.
F697 CFR 483.25(k): The facility failed to comprehensively assess and manage pain for residents, including inadequate pain evaluation, documentation, and timely interventions. Residents experienced pain without proper monitoring or effective pain relief measures.
A4074 19 CSR 30-85.042(67): The facility failed to provide personal attention and nursing care consistent with residents' conditions and current acceptable nursing practice, as evidenced by deficiencies referenced to F697.
Report Facts
Facility census: 112
Deficiencies cited: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse C | Licensed Practical Nurse | Named in observations related to resident care and pain management |
| Director of Nursing | Director of Nursing | Interviewed regarding resident care and care plan updates |
| MDS Coordinator | MDS Coordinator | Interviewed regarding care plan updates and resident assessments |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding pain management practices |
| Licensed Practical Nurse E | Licensed Practical Nurse | Interviewed regarding resident pain and wound treatments |
Inspection Report
Plan of Correction
Deficiencies: 0
Visit Reason
This document is a Plan of Correction (POC) related to a prior inspection or regulatory action for a long term care facility.
Findings
The Plan of Correction is too large to be included in the document and must be requested via email from the contact person provided.
Viewing
Loading inspection reports...



