Inspection Reports for
Atria Palm Desert

The facility was observed to be clean, well-maintained, and in compliance with safety and health regulations. No immediate violations or concerns were noted during the visit.

The complaint alleged that staff allowed a resident to drive unlawfully. The investigation concluded the allegation was unsubstantiated, meaning there was not a preponderance of evidence to prove the violation occurred.

The investigation found that although staff were informed that the resident had a revoked driver's license and advised the resident not to drive, they were unable to prevent the resident from driving due to the resident's personal rights. The allegation was determined to be unsubstantiated based on interviews, documentation review, and observations.

The complaint alleged wrongful 30-day eviction of Resident #1. The investigation found the allegation unfounded, meaning it was false or without reasonable basis.

The investigation found that the facility followed proper eviction procedures according to Title 22 regulations, including notifying the resident, responsible party, and CCLD with the required eviction notice elements. The complaint was determined to be unfounded with no deficiencies cited.

Complaint received on 2021-03-18 with allegations including staff not seeking medical attention for a resident, unlawful fee increase, and failure to assist with medication. The complaint was found to be unsubstantiated based on record reviews and interviews.

The investigation found no evidence to support the allegations. Records showed medical needs were addressed, fee increases were properly communicated, and the resident was capable of self-administering medication. The allegations were determined to be unsubstantiated.

The complaint alleged a wrongful 30-day eviction of Resident #1. The investigation determined the complaint was unfounded, meaning the allegation was false or without reasonable basis.

The investigation found that the allegation of wrongful eviction was unfounded. The facility followed proper eviction procedures according to Title 22 regulations, notified the resident and responsible party, and submitted the eviction notice to the licensing agency within the required timeframe.

The complaint was unsubstantiated based on record reviews, interviews, and observations. Allegations included failure to seek medical attention, unlawful fee increase, and failure to assist with medication. Evidence did not support these claims.

The investigation found no evidence to substantiate the allegations. Records showed medical attention was provided, fee increases were properly communicated, and the resident was able to self-administer medication. The complaint was determined to be unsubstantiated.

The facility was observed to be clean, well-maintained, and in good repair with no immediate violations or concerns noted. Reviews of resident and staff files met regulatory requirements, and emergency preparedness and infection control plans were in place and up to date.

The facility was observed to be clean, well-maintained, and in compliance with safety and health regulations. No immediate violations or concerns were noted during the inspection, and the infection control plan met department requirements.

Complaint was investigated and found to be unfounded.

The investigation found the complaint to be unfounded, meaning the allegations were false, could not have happened, or lacked a reasonable basis. Interviews and resident roster review confirmed the allegations were not substantiated.

Complaint was investigated and found to be unfounded.

The investigation found the complaint to be unfounded, meaning the allegations were false, could not have happened, or lacked a reasonable basis. The resident in question was confirmed not to reside at the facility.

The complaint alleged that staff caused injuries to a resident while in care. The allegation was unsubstantiated based on staff interviews, emergency personnel reports, and facility records.

The investigation found that the resident fell off their motorized scooter away from the facility after safely exiting the facility bus. Staff followed proper protocol by contacting emergency personnel and remaining with the resident until medical help arrived. The allegation was determined to be unsubstantiated due to lack of evidence that staff caused the injury.

The complaint alleged staff neglect causing multiple pressure injuries to a resident. The complaint was found to be unfounded based on staff interviews, emergency personnel reports, and medical records.

The investigation found the complaint to be unfounded. Interviews, medical records, and facility documentation indicated that the resident did not sustain pressure injuries while at the facility, and the allegation was determined to be false.

The complaint alleged that staff caused injuries to a resident while in care. The investigation included interviews with staff and review of documentation. The resident had passed away prior to the investigation. The allegation was found unsubstantiated.

The investigation found that the resident fell off his motorized scooter away from the facility after safely exiting the facility bus. Staff followed proper protocol by contacting emergency personnel and remaining with the resident until medical services arrived. The allegation that staff caused injuries to the resident while in care was unsubstantiated due to lack of preponderance of evidence.

The complaint alleged staff neglect caused a resident to sustain multiple pressure injuries. The resident had a fall on September 2, 2022, but the facility did not transport the resident to the hospital. The resident passed away on September 21, 2022. The investigation concluded the allegation was unfounded.

The investigation found that the complaint was unfounded. Staff interviews, emergency personnel reports, facility records, and medical documentation indicated that the resident did not sustain pressure injuries while at the facility.

The complaint was investigated and found to be unfounded. Allegations were false, could not have happened, and/or were without reasonable basis.

The investigation found that the allegations were unfounded as the residents involved were confirmed not to reside at the facility. Interviews and records review supported that the complaint was without reasonable basis.

The complaint was investigated and found to be unfounded. Allegations were false, could not have happened, and/or were without reasonable basis.

The investigation found that the allegations were unfounded as the residents named in the complaint were confirmed not to reside at the facility. Interviews and records review supported that the complaint was without reasonable basis.

The complaint involved allegations of inadequate supervision and failure to seek timely medical attention for a resident. The investigation concluded the allegations were unsubstantiated.

The investigation found that Resident #1 was independent and able to leave the facility unsupervised. The resident fell off a scooter and sustained injuries. Staff followed facility protocol by contacting 911, remaining with the resident, and providing care until medical personnel arrived. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint involved allegations that staff did not provide adequate supervision and did not seek timely medical attention for a resident. The investigation concluded these allegations were unsubstantiated as there was no preponderance of evidence to prove the violations occurred.

The investigation found that Resident #1 was independent and able to leave the facility unsupervised. The resident fell off a scooter and sustained injuries. Staff followed facility protocol by contacting 911 and providing care until medical personnel arrived. The allegations of neglect and lack of supervision were unsubstantiated due to insufficient evidence.

The facility was found to be clean, well-maintained, and in compliance with all applicable regulations. No deficiencies were observed during the inspection.

The facility was found to be clean, well-maintained, and in compliance with all applicable regulations. No deficiencies were observed during the inspection.

The complaint included allegations that residents were not allowed visitors, not allowed to leave the facility, were not properly fed, and were threatened with eviction. The investigation found all allegations unsubstantiated due to lack of evidence or compliance with COVID-19 protocols.

Based on observations, interviews, and records review, all allegations were found to be unsubstantiated. The facility followed COVID-19 visitation restrictions appropriately, residents were allowed to leave with screening protocols, residents were properly fed with adequate food supplies, and there was insufficient evidence to support claims of eviction threats.

The complaint included allegations that residents were not allowed visitors, not allowed to leave the facility, were not properly fed, and were threatened with eviction. All allegations were investigated and found unsubstantiated.

The investigation found all allegations to be unsubstantiated based on observations, interviews, and records review. The facility followed COVID-19 visitation restrictions appropriately, residents were allowed to leave with screening protocols, food service met expectations, and there was insufficient evidence to support eviction threats.

The complaint alleged mismanagement of residents' funds by resident council members who collected and distributed money to staff. The allegation was unsubstantiated after investigation.

The investigation found that the resident council members collected money to give to staff as a gift, but facility staff were not involved in collecting or distributing the funds. One resident moved out and another died, and no funds were returned to residents. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged mismanagement of residents' funds involving resident council members collecting over $1,000 from residents to give to staff, with funds deposited in a bank account under two resident council members' names. The investigation found no evidence of staff involvement and that the funds were managed by residents. The allegation was unsubstantiated.

The investigation included interviews with relevant parties and found that while residents did collect money to give to staff, facility staff were not involved in collecting or distributing the funds. The allegation was determined to be unsubstantiated due to insufficient evidence to prove the violation occurred.

The inspection focused on COVID-19 infection control practices, including review of the facility's Mitigation Plan, availability of hand sanitizer and PPE supplies, staff training on infection control and PPE use, and screening procedures for residents, staff, and visitors. The facility was found to have sufficient PPE supplies and ongoing symptom monitoring.

The facility was found to have adequate infection control measures including sufficient PPE supplies, staff training on COVID-19 protocols, daily resident symptom screening, and visitor screening with temperature checks and sign-in logs. An error in COVID-19 test kit distribution was corrected by retrieving extra kits.

The complaint was investigated and found to be unfounded, meaning the allegations were false, could not have happened, and/or were without a reasonable basis.

The investigation found the allegations to be unfounded. Interviews and file reviews revealed that the mental abuse was by the resident's spouse, not staff, and the resident was receiving medication as prescribed by their physician.

The complaint was investigated and found to be unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis.

The investigation found that the allegation of staff mentally abusing the resident was unfounded as the abuse was by the resident's spouse, not staff. The allegation of medication mismanagement was also unsubstantiated, with the resident receiving medication as prescribed by their physician.

The complaint investigation was unsubstantiated as there was not a preponderance of evidence to prove the alleged violations occurred.

The investigation found that a resident was prescribed both Morphine and Tramadol, which caused lethargy, but the Morphine was discontinued promptly after staff intervention. The resident was provided soft foods due to a sore throat and later returned to their original diet. There was insufficient evidence to substantiate the allegations, and they were deemed unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included over medicating a resident and improper feeding. The resident was lethargic due to medication but recovered after Morphine was discontinued. Soft foods were provided temporarily due to sore throat. No violations were substantiated.

The investigation found that a resident was prescribed both Morphine and Tramadol, leading to lethargy, but the Morphine was discontinued after staff intervention and the resident recovered. The resident was also provided soft foods temporarily due to a sore throat. There was insufficient evidence to substantiate the allegations, and the complaints were deemed unsubstantiated.