Show Inspection Reports
Total Health inspections
8
Near State average
State average:
N/A
Last Health inspection on Oct 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Autumn Lake Healthcare at Crystal Springs
Autumn Lake Healthcare at Crystal Springs
Autumn Lake Healthcare at Crystal Springs is an Assisted Living Home in West Virginia
Autumn Lake Healthcare at… is an Assisted Living Home in West Virginia
Autumn Lake Healthcare at Crystal Springs is located in Elkins, West Virginia. It offers short-term rehabilitation and long-term living services, focusing on creating a warm and inviting atmosphere for residents. The facility provides advanced care programs for complex medical conditions, overseen by a team of in-house specialists.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
84
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77%
Residents per day (avg)
80
Occupancy rate
77%
Residents per day (avg)
80
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
30% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
45% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Proprietary home
Partnership
Home revenue
$10.7M
Operating loss
-$408.7K
Proprietary home
Partnership
Home revenue
$10,747,244.00
Operating loss
$-408,655.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
84-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy Rate
92%
Occupied Beds
77 of 84
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
NURSING HOME (NH)
License Date
November 1, 2024
Additional licensing details
License number:
17
CMS Certification Number:
515197
County:
Randolph
Ownership & operating entity
Autumn Lake Healthcare at Crystal Springs is administrated by ROSE HOLICKER.
Owner name:
200 Whitman Avenue OPCO LLC
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Licensed Nurses/CNAs
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(304)637-6206
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short-Term Rehab, Long-Term Living, Physical, Occupational, and Speech Therapies, Pain Management, Stroke Recovery, Joint Replacement/Orthopedics
Pricing & Financial Information
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
17 visits/inspections
Latest inspection
Date:April 3, 2025
334 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Assisted Living around Usa
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Autumn Lake Healthcare at Crystal Springs
-68%
-11%
-14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
WV 26241
84
No
-
WELLMAN, STACY
77.0%
$9,455,252.00
$1,578,001.00
16.7%
80.40
3.2106
80
-68%-11%-14%-
Job Haines Home
-21%
+63%
-41%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
HAVERON, NOREEN
45.5%
$13,340,016.00
$10,214,151.00
76.6%
36.90
6.3081
4
-21%+63%-41%Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
VILLAGE CHANGE LLC
-
-
-
-
-
-
-
-
-
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
GOLDEN OAKS VILLAS, LLC
-
-
-
-
-
-
-
-
-
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
-
-
-
-
-
-
-
-
-
-
Autumn Lake Healthcare at Crystal Springs
Type of care:
SNF
AL
Community:
WV 26241
Bed Count:
84
Pets Allowed:
No
Operator:
WELLMAN, STACY
CCN:
515197
Occupancy:
77.0%
Home Revenue:
$9,455,252.00
Payroll Costs:
$1,578,001.00
Payroll %:
16.7%
Avg Residents/Day:
80.40
Overall Rating:
Adj Nurse Hours:
3.2106
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
80
RN share vs State Avg:
-68%
-68%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
-14%
-14%
Job Haines Home
Type of care:
AL
HC
HC
SNF
Community:
Bloomfield
Bed Count:
40
Pets Allowed:
No
Operator:
HAVERON, NOREEN
CCN:
315392
Occupancy:
45.5%
Home Revenue:
$13,340,016.00
Payroll Costs:
$10,214,151.00
Payroll %:
76.6%
Avg Residents/Day:
36.90
Overall Rating:
Adj Nurse Hours:
6.3081
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
-21%
-21%
Staffing vs State Avg:
+63%
+63%
Occupancy vs State Avg:
-41%
-41%
Bed Options:
Studio / 1 Bed / Private / Semi-Private Rooms
Places of interest near Autumn Lake Healthcare at Crystal Springs
0.0 miles from city center
ELKINS, WV 26241
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
162
Total Staff
64
Employees
98
Contractors
29,234
Total Hours (Quarter)
36
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 11.3 | No |
| Licensed Practical Nurse | 51 | 10.8 | Yes |
| Certified Nursing Assistant | 86 | 9.1 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
145 staff
9.6hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.1hs shift avg
Therapy Services ⓘ
6 staff
4.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
6 staff
7.5hs shift avg
Other Services ⓘ
1 staff
8.2hs shift avg
Contractor Analysis
50.2%
of total hours from contractors
14,667 contractor hours this quarter
Certified Nursing Assistant: 47
Physical Therapy Aide: 2
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Licensed Practical Nurse: 45
Physical Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 39 | 47 | 86 | 15,580 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 6 | 45 | 51 | 6,857 | 91 | 100% | 10.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,652 | 91 | 100% | 7.5 |
| Registered Nurse | 5 | 0 | 5 | 1,038 | 62 | 68% | 11.3 |
| RN Director of Nursing | 2 | 0 | 2 | 715 | 63 | 69% | 8.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 650 | 65 | 71% | 5.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 488 | 59 | 65% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 476 | 58 | 64% | 8.2 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Dietitian | 1 | 0 | 1 | 391 | 52 | 57% | 7.5 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 209 | 62 | 68% | 3.4 |
| Speech Language Pathologist | 0 | 2 | 2 | 177 | 44 | 48% | 3.2 |
| Nurse Aide in Training | 1 | 0 | 1 | 55 | 5 | 5% | 11 |
| Physical Therapy Assistant | 0 | 1 | 1 | 26 | 20 | 22% | 1.3 |
Health Inspection History
Total Health citations
80
Near State average
State average:
N/A
10 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
63 citations
Complaint investigations
24 citations
Breakdown of citations
Critical Health citations
0
Near State average
State average:
N/A
Serious Health citations
0
Near State average
State average:
N/A
Moderate Health citations
80
Minor Health citations
0
Citations history (last 3 years)
Infection Control moderate citation
Oct 23, 2025
Corrected
Quality of Care moderate citation
Oct 23, 2025
Corrected
Infection Control moderate citation
Mar 06, 2025
Corrected
Nursing Services moderate citation
Mar 06, 2025
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
77
Total Residents
Medicare
8
(10.4%)
ⓘ
Medicaid
61
(79.2%)
ⓘ
Private Pay/Other
8
(10.4%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
9.3
17% better than State average
State average:
11.3
Functional decline score
15.7
26% better than State average
State average:
21.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
14.6%
23% below State average.
Walking Ability Worsened
12.8%
41% below State average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.5%
14% below State average.
Safety & clinical stability
Falls with Major Injury
5.0%
10% above State average.
High Risk Residents with Pressure Ulcers
6.4%
29% above State average.
Urinary Tract Infection
3.3%
69% above State average.
Emotional & behavioral wellbeing
Depressive Symptoms
78.6%
1180% above State average.
Antipsychotic Use
44.3%
235% above State average.
Preventive care
Pneumococcal Vaccine
99.0%
2% above State average.
Influenza Vaccine
93.8%
4% below State average.
Nutrition & physical health
Lost Too Much Weight
7.9%
21% above State average.Short-stay resident measures
Pneumococcal Vaccine
80.4%
Near State average
Antipsychotic medication increase
0.0%
100% better than State average
Influenza Vaccine
87.9%
11% better than State average Financial Trends
Historical financial and operational data for Autumn Lake Healthcare at Crystal Springs based on CMS SNF Cost Reports.
Occupancy Rate
77.0%
↑ 0.7pp vs 2022
Net Income
-$408,655
↓ ~$1.1M vs 2022
Total Payroll
$5,179,061
↑ ~$1.1M vs 2022
Profit Margin
-4.3%
↓ 12.5pp vs 2022
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