Deficiencies (last 5 years)
Deficiencies (over 5 years)
4.6 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
15% worse than California average
California average: 4 deficiencies/yearDeficiencies per year
12
9
6
3
0
Occupancy
Latest occupancy rate
82% occupied
Based on a February 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: Feb 26, 2026
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-07-11 regarding neglect, medication assistance, dignity, and food quality at Avantgarde Senior Living of La Jolla.
Complaint Details
The complaint included allegations of neglect/lack of supervision resulting in a burn, neglect resulting in a resident being drugged, staff not assisting with medication, staff not treating the resident with dignity, and staff not providing food of good quality. The investigation found these allegations unsubstantiated.
Findings
The investigation found no preponderance of evidence to substantiate the allegations of neglect, medication issues, lack of dignity, or poor food quality. Interviews and records review did not corroborate the complaints, and the allegations were determined to be unsubstantiated.
Report Facts
Capacity: 45
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Janet Ngallo | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Susan Caccam | Administrator | Met with the Licensing Program Analyst during the investigation and received the report |
| Lizzette Tellez | Supervisor | Supervisor overseeing the complaint investigation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 1
Date: Dec 4, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 2025-10-08 alleging unlawful eviction of a resident identified as R1 for failure to comply with house rules and other reasons.
Complaint Details
The complaint alleged the facility issued a 30-day eviction notice to resident R1 for failure to comply with house rules, inability to operate their wheelchair, and leaving a hospital stay early. The investigation found the notice was invalid initially due to incorrect appeal information and lacked documentation of incidents or warnings. The eviction was substantiated as unlawful due to failure to issue a lawful notice as required by regulation.
Findings
The investigation found the eviction notice issued to R1 was invalid due to incorrect appeal information and lacked specific incident documentation. The facility did not comply with eviction notice requirements, posing a potential personal rights risk. The allegation of unlawful eviction was substantiated based on evidence from records, interviews, and observations.
Deficiencies (1)
The licensee did not comply with CCR 87224(a) requiring a lawful 30-day written eviction notice, posing a potential personal rights risk to one resident.
Report Facts
Residents in care: 37
Licensed capacity: 45
Plan of Correction due date: Dec 24, 2025
Residents affected: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Arian Golbakhsh | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Gabriela Ortiz | Activities Director | Met with Licensing Program Analyst during investigation |
| Susan Caccam | Administrator | Met with Licensing Program Analyst during investigation and received exit interview |
| Sabel Martinez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to Community Care Licensing involving a resident who fell and sustained a hip fracture.
Complaint Details
The visit was triggered by an incident report dated 08/14/2025, where Resident #1 fell while trying to pick up their phone, resulting in a head scratch and later a hip fracture requiring hospital treatment. The resident's Responsible Party and Primary Care Physician were notified.
Findings
The Licensing Program Analyst conducted interviews, file review, and a health and safety visit with the resident. No deficiencies were cited during the visit.
Report Facts
Incident Report Date: Aug 14, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Met with during the inspection and consulted regarding the incident |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the unannounced Case Management visit |
| Agustin Escobar | Administrator/Director | Named as facility administrator/director |
Inspection Report
Census: 37
Capacity: 45
Deficiencies: 2
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to review staff records and compliance with background clearance requirements.
Findings
Two Type A deficiencies were cited related to staff background clearances: one staff member working without an approved clearance and three staff members whose clearances were not transferred to the facility. Civil penalties totaling $1,900 were assessed for these zero tolerance violations.
Deficiencies (2)
One staff member was working without an approved background clearance.
Three staff members had eligible background clearances but their clearances were not transferred to the facility.
Report Facts
Civil penalty amount: 1900
Number of deficiencies cited: 2
Persons in care affected: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Met with during the inspection and involved in exit interview. |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
| Agustin Escobar | Administrator/Director | Facility administrator named in the report header. |
Inspection Report
Follow-Up
Census: 37
Capacity: 45
Deficiencies: 1
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to Community Care Licensing involving a resident elopement.
Complaint Details
The visit was triggered by a complaint regarding Resident #1 eloping from the facility and being found outside. The incident was substantiated by review of security cameras and staff reports.
Findings
One deficiency was cited for lack of secured perimeter resulting in resident elopement. The facility implemented increased status checks and planned staff training to prevent recurrence.
Deficiencies (1)
Failure to ensure all exterior exit doors were secured and alarms activated, posing an immediate health and safety risk to residents.
Report Facts
Persons in care at risk: 37
Deficiencies cited: 1
Plan of Correction due date: Oct 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Interviewed during visit and involved in discussion of incident and corrective actions |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the inspection visit |
| Sabel Martinez | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Census: 37
Capacity: 45
Deficiencies: 2
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to review staff records and compliance with background clearance requirements.
Findings
Two Type A deficiencies were cited related to staff background clearances: one staff member working without an approved clearance and three staff members whose clearances were not transferred to the facility. Civil penalties totaling $1,900 were assessed for these zero tolerance violations.
Deficiencies (2)
Staff member working without an approved background clearance, posing an immediate health and safety risk to all 37 persons in care.
Three staff members did not have their criminal record clearances transferred to the facility, posing an immediate health, safety, and personal rights risk to all 37 persons in care.
Report Facts
Civil penalty amount: 1900
Number of deficiencies cited: 2
Number of persons in care affected: 37
Plan of Correction due date: Oct 10, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Met during the visit and involved in exit interview |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the unannounced Case Management visit and authored the report |
| Sabel Martinez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Census: 37
Capacity: 45
Deficiencies: 0
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to Community Care Licensing involving a resident who fell and sustained a hip fracture.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst conducted interviews, file review, and a health and safety visit with the resident.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Met with during the visit and involved in consultation. |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
| Agustin Escobar | Administrator/Director | Named as facility administrator/director. |
Inspection Report
Follow-Up
Census: 37
Capacity: 45
Deficiencies: 1
Date: Sep 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident report regarding a resident elopement from the facility.
Complaint Details
The visit was triggered by an incident report received on 09/17/2025 regarding Resident #1 eloping from the facility and being found outside by a passerby. The resident was taken to the hospital and returned the same night. Staff failed to hear the door alarm during the elopement.
Findings
One deficiency was cited for lack of secured perimeter resulting in resident elopement. The facility failed to ensure all exterior exit doors were secured and alarms activated, posing an immediate health and safety risk to all residents.
Deficiencies (1)
Failure to ensure the facility has an auditory device or other staff alert feature to monitor exits on exterior doors and perimeter fence gates accessible to residents at risk for elopement.
Report Facts
Persons in care at risk: 37
Deficiency count: 1
Plan of Correction due date: Oct 3, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gabriela Ortiz | Activities Director | Met with during inspection and involved in discussion of incident and corrective actions. |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the unannounced Case Management visit. |
| Sabel Martinez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 30
Capacity: 45
Deficiencies: 1
Date: Apr 29, 2025
Visit Reason
An unannounced, required annual inspection was conducted to evaluate compliance with licensing requirements for Avantgarde Senior Living of La Jolla.
Findings
The facility was found to be clean, sanitary, and in good repair with no immediate hazards. However, a deficiency was cited for missing required health screenings and Tuberculosis testing in two staff files, posing a potential health and safety risk.
Deficiencies (1)
Missing required health screenings and Tuberculosis testing for two staff members.
Report Facts
Residents in care: 30
Licensed capacity: 45
Staff files missing health screenings: 2
Hospice waiver capacity: 20
Plan of Correction due date: May 20, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Agustin Escobar | Administrator | Facility administrator present during inspection |
| Carolina Diaz | Office Manager | Office Manager met during inspection |
| Susan Caccam | Administrator | Administrator who participated in exit interview and received report |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the inspection and signed the report |
| Jennifer Lott | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 30
Capacity: 45
Deficiencies: 1
Date: Apr 29, 2025
Visit Reason
An unannounced, required annual inspection was conducted to evaluate compliance with licensing requirements for Avantgarde Senior Living of La Jolla.
Findings
The facility was found to be clean, sanitary, and in good repair with no immediate hazards. However, a deficiency was cited for missing required health screenings and Tuberculosis testing in two staff files, posing a potential health and safety risk.
Deficiencies (1)
Missing required health screenings and Tuberculosis testing for two staff members.
Report Facts
Residents in care: 30
Licensed capacity: 45
Hospice waiver capacity: 20
Staff files missing health screenings: 2
Plan of Correction due date: May 20, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Agustin Escobar | Administrator | Named as facility administrator during inspection |
| Arian Golbakhsh | Licensing Program Analyst | Conducted the inspection and authored the report |
| Jennifer Lott | Licensing Program Manager | Named as Licensing Program Manager overseeing the inspection |
| Susan Caccam | Administrator | Facility administrator present during inspection and exit interview |
| Carolina Diaz | Office Manager | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Feb 28, 2025
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 09/19/2024 alleging that staff did not assist a resident with incontinence care.
Complaint Details
The complaint was substantiated. It was reported that Resident #1 often had to wait thirty to forty minutes before being assisted with incontinence brief changes, including during mealtimes. Interviews and document reviews supported these findings.
Findings
The investigation substantiated that staff did not assist Resident #1 with incontinence care in a timely manner, with wait times up to forty minutes. Interviews and record reviews confirmed the deficiency, and a plan of correction was formulated with the administrator.
Deficiencies (1)
Licensee did not ensure one incontinent resident was kept clean and dry, posing a potential health, safety, and personal rights risk to 1 of 30 persons in care.
Report Facts
Capacity: 45
Census: 30
Residents requiring feeding assistance: 6
Residents requiring feeding assistance: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Susan Caccam | Administrator | Facility administrator involved in the investigation and plan of correction |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Feb 28, 2025
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 09/19/2024 alleging that staff did not assist a resident with incontinence care.
Complaint Details
The complaint was substantiated. It was reported that Resident #1 often had to wait thirty to forty minutes before being assisted with incontinence brief changes, including during mealtimes. Interviews and record reviews confirmed the allegation.
Findings
The investigation substantiated that staff did not assist Resident #1 with incontinence care in a timely manner, with waits of up to forty minutes. The licensee failed to ensure the resident was kept clean and dry, posing a potential health, safety, and personal rights risk. A deficiency was cited and a plan of correction was formulated with the administrator.
Deficiencies (1)
Licensee did not ensure one incontinent resident was kept clean and dry, which posed a potential health, safety, and personal rights risk to 1 of 30 persons in care.
Report Facts
Residents requiring assistance with feeding during mealtimes: 6
Residents in care: 30
Total licensed capacity: 45
Plan of Correction due date: Mar 28, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings. |
| Lizzette Tellez | Licensing Program Manager | Named in report as Licensing Program Manager overseeing the investigation. |
| Susan Caccam | Administrator | Facility administrator involved in the investigation and plan of correction. |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 0
Date: Feb 25, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff did not safeguard a resident's personal belongings.
Complaint Details
The complaint alleged that staff did not safeguard Resident #1's personal belongings, including clothing, food, personal documents, and assistive devices. The allegation was unsubstantiated after investigation.
Findings
The investigation found that staff inventoried and delivered the resident's belongings, including two Ambulatory Assistive Devices (ADDs), which the resident accepted but declined to sign for. There was insufficient evidence to substantiate the allegation, and the complaint was unsubstantiated.
Report Facts
Capacity: 45
Census: 30
Estimated Days of Completion: 0
Number of Allegations: 1
Number of ADDs: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit |
| Susan Caccam | Administrator | Met during the investigation and exit interview |
| Gabriela Ortiz | Activities Director | Interviewed during the investigation |
| Agustin Escobar | Administrator | Facility administrator named in the report |
| Lizzette Tellez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 0
Date: Feb 25, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff did not safeguard a resident's personal belongings, specifically that the facility did not return Resident #1's belongings after moving out.
Complaint Details
The complaint was unsubstantiated. The allegation was that staff did not safeguard Resident #1's personal belongings, but evidence showed belongings were delivered and accepted by the resident, though the resident declined to sign the inventory receipt.
Findings
The investigation found that staff inventoried and delivered Resident #1's belongings, including two Ambulatory Assistive Devices (ADDs), which the resident accepted but declined to sign for. There was insufficient evidence to substantiate the allegation, and multiple interviews revealed no concerns about safeguarding personal items.
Report Facts
Capacity: 45
Census: 30
Estimated Days of Completion: 0
Number of Allegations: 1
Number of ADDs: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit |
| Susan Caccam | Administrator | Facility administrator interviewed during the investigation and exit interview |
| Gabriela Ortiz | Activities Director | Discussed the purpose of the visit with the Licensing Program Analyst |
Inspection Report
Complaint Investigation
Census: 36
Capacity: 45
Deficiencies: 1
Date: Sep 26, 2024
Visit Reason
The inspection was a Case Management – Deficiencies visit conducted as a complaint investigation to review staff background clearances at Avantgarde Senior Living of La Jolla.
Complaint Details
During the complaint investigation visit, it was confirmed that Staff #1 and Staff #2 lacked approved background clearances. This was substantiated through staff record reviews and the Department's Background Guardian system.
Findings
The investigation revealed that two staff members did not have approved background clearances prior to working at the facility, posing an immediate health, safety, and personal rights risk to 36 residents. A deficiency was cited and a civil penalty of $1,000 was assessed.
Deficiencies (1)
Staff #1 and Staff #2 did not have approved background clearances prior to working at the facility.
Report Facts
Civil penalty amount: 1000
Residents at risk: 36
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the Case Management – Deficiencies visit and authored the report. |
| Agustin Escobar | Administrator/Director | Facility administrator named in the report header. |
| Yasmin Perez | Front Desk Manager | Met during the inspection and involved in formulating the Plan of Correction. |
| Gabriela Ortiz | Activities Director | Met during the inspection and involved in the exit interview. |
Inspection Report
Complaint Investigation
Census: 36
Capacity: 45
Deficiencies: 1
Date: Sep 26, 2024
Visit Reason
The visit was a Case Management - Deficiencies inspection conducted as a complaint investigation to review staff background clearances.
Complaint Details
During a complaint investigation visit, it was confirmed that Staff #1 and Staff #2 lacked approved background clearances. A civil penalty of $1,000 was assessed and a Plan of Correction was formulated.
Findings
The investigation revealed that two staff members (S1 and S2) did not have approved criminal background clearances prior to working at the facility, posing an immediate health, safety, and personal rights risk to 36 residents.
Deficiencies (1)
Failure to ensure staff had criminal background clearances prior to working at the facility.
Report Facts
Civil penalty amount: 1000
Residents at risk: 36
Facility capacity: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the Case Management - Deficiencies visit and authored the report. |
| Agustin Escobar | Administrator/Director | Facility administrator named in the report header. |
| Yasmin Perez | Front Desk Manager | Met during the visit and involved in formulating the Plan of Correction. |
| Gabriela Ortiz | Activities Director | Met during the visit and participated in the exit interview. |
| Lizzette Tellez | Licensing Program Manager | Supervisor overseeing the licensing evaluation. |
Inspection Report
Complaint Investigation
Census: 38
Capacity: 45
Deficiencies: 1
Date: Jun 28, 2024
Visit Reason
An unannounced complaint investigation was conducted following an allegation of wrongful eviction of a resident at Avantgarde Senior Living of La Jolla.
Complaint Details
The complaint was substantiated. Resident #1 was allegedly wrongfully evicted without a 30-day notice. The facility claimed the transfer was agreed upon by the resident's responsible party, but no such documentation was found. A $1,000 civil penalty was assessed for a repeat violation within the last 12 months.
Findings
The investigation substantiated the allegation that the facility did not provide a 30-day written eviction notice to Resident #1, who was transported to a hospital and discharged without proper notification. The facility was unable to produce records of a Durable Power of Attorney or agreement for transfer, and conflicting statements were obtained from internal and external sources.
Deficiencies (1)
Failure to provide a 30-day written eviction notice to Resident #1, posing a potential health, safety, and personal rights risk.
Report Facts
Civil penalty amount: 1000
Resident count during inspection: 38
Facility capacity: 45
Plan of Correction due date: Jul 26, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Susan Caccam | Wellness Director | Facility representative involved in investigation and plan of correction |
| Agustin Escobar | Administrator | Facility administrator named in the report |
| Lizzette Tellez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 38
Capacity: 45
Deficiencies: 1
Date: Jun 28, 2024
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint alleging wrongful eviction of a resident.
Complaint Details
The complaint alleged wrongful eviction of a resident. The allegation was substantiated based on interviews and record reviews. A $1,000 civil penalty was assessed for a repeat violation within the last twelve months.
Findings
The investigation substantiated the allegation that the facility wrongfully evicted a resident without providing the required 30-day written notice, posing a potential health, safety, and personal rights risk. The facility was unable to produce records indicating the resident had a Durable Power of Attorney or that the responsible party agreed to the transfer to a hospital.
Deficiencies (1)
Failure to provide a 30-day written eviction notice to a resident, violating eviction procedures under CCR 87224(a).
Report Facts
Civil penalty amount: 1000
Resident census: 38
Total capacity: 45
Plan of Correction due date: Due date July 26, 2024 for training completion.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings. |
| Susan Caccam | Wellness Director | Facility representative involved in the investigation and plan of correction. |
| Lizzette Tellez | Licensing Program Manager | Named in report as Licensing Program Manager overseeing the investigation. |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: May 15, 2024
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations including staff refusing to help a resident, untrained staff, and staff failing to meet resident's needs.
Complaint Details
The complaint was unsubstantiated based on interviews, observations, and records review. Allegations included staff refusing to help a resident, untrained staff, and failure to meet residents' needs, all of which were found unsupported by evidence.
Findings
The investigation found no evidence to substantiate the allegations. Staff responded promptly to a resident in distress, staff were properly trained, and residents' needs were met according to interviews and observations.
Report Facts
Capacity: 45
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Suzanne Caccam | Wellness Director | Facility representative interviewed during investigation |
| Agustin Escobar | Administrator | Facility administrator named in report header |
| Simon Jacob | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: May 15, 2024
Visit Reason
The inspection was conducted as an unannounced complaint investigation following allegations received on 10/17/2023 regarding dietary neglect, lack of assistance with bed mobility, overmedication, failure to safeguard resident belongings, and unexplained injury.
Complaint Details
The complaint included allegations that staff did not meet resident’s dietary needs resulting in weight loss, resident was not assisted with getting in and out of bed, staff overmedicated resident, resident sustained an unexplained injury while in care, and staff did not safeguard resident belongings. The findings were unsubstantiated.
Findings
The investigation found all allegations unsubstantiated after interviews, record reviews, and facility tour. Residents and staff denied or explained the allegations, and evidence did not support violations.
Report Facts
Capacity: 45
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Renita Hall | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Denise Powell | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Susan Caccam | Wellness Director | Facility representative met during the investigation and exit interview |
| Agustin Escobar | Administrator | Facility Administrator named in the report |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: May 15, 2024
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations including staff refusing to help a resident, untrained staff, and staff failing to meet resident's needs.
Complaint Details
The complaint was unsubstantiated based on interviews, observations, and records review. Allegations included staff refusing to help a resident, untrained staff, and failure to meet resident needs, all of which were found unsupported.
Findings
The investigation found no evidence to substantiate the allegations. Staff responded promptly to a resident in distress, were properly trained, and met residents' needs according to interviews and observations.
Report Facts
Capacity: 45
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Evaluator | Conducted the complaint investigation |
| Suzanne Caccam | Wellness Director | Facility representative interviewed during the investigation |
| Agustin Escobar | Administrator | Facility administrator named in the report |
Inspection Report
Complaint Investigation
Census: 37
Capacity: 45
Deficiencies: 0
Date: May 15, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2023-10-17 regarding dietary neglect, lack of assistance with mobility, overmedication, safeguarding of personal belongings, and unexplained injury of a resident.
Complaint Details
The complaint included allegations that staff did not meet resident’s dietary needs resulting in weight loss, resident was not assisted with getting in and out of bed, staff overmedicated resident, resident sustained an unexplained injury while in care, and staff did not safeguard resident belongings. The investigation determined these allegations to be unsubstantiated.
Findings
The investigation found all allegations unsubstantiated after interviews, record reviews, and facility tour. Residents and staff denied or explained the allegations, and evidence did not support violations.
Report Facts
Capacity: 45
Census: 37
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Renita Hall | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Denise Powell | Supervisor | Supervisor overseeing the investigation |
| Agustin Escobar | Administrator | Facility administrator named in the report |
| Susan Caccam | Wellness Director | Met with Licensing Program Analyst during the visit and received findings |
Inspection Report
Annual Inspection
Census: 39
Capacity: 45
Deficiencies: 0
Date: May 2, 2024
Visit Reason
An unannounced continuation annual inspection was conducted to evaluate compliance with licensing requirements and facility conditions.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. Resident rooms and common areas met all requirements, and safety measures were in place and functioning.
Report Facts
Perishable food supply: 2
Non-perishable food supply: 7
Hospice waiver capacity: 20
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the inspection |
| Susan Caccam | Wellness Director | Assisted during the inspection and participated in exit interview |
| Yasmin Perez | Office Manager | Met with the Licensing Program Analyst during the inspection |
Inspection Report
Annual Inspection
Census: 39
Capacity: 45
Deficiencies: 0
Date: May 2, 2024
Visit Reason
An unannounced continuation annual inspection was conducted to evaluate compliance with licensing requirements and facility conditions.
Findings
The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All safety equipment and resident accommodations were in proper order.
Report Facts
Licensed capacity: 45
Current census: 39
Hospice waiver capacity: 20
Perishable food supply: 2
Non-perishable food supply: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the inspection |
| Susan Caccam | Wellness Director | Assisted during the inspection and participated in exit interview |
| Yasmin Perez | Office Manager | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 39
Capacity: 45
Deficiencies: 0
Date: Apr 30, 2024
Visit Reason
Licensing Program Analyst Sabel Martinez conducted an unannounced visit to initiate a Required Annual Inspection of Avantgarde Senior Living of La Jolla.
Findings
During the visit, the LPA toured the facility and conducted several interviews. No deficiencies were cited during this visit. Due to time constraints, a return visit is needed to complete the annual inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Susan Caccam | Wellness Director | Met with during the inspection and exit interview. |
| Sabel Martinez | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
Inspection Report
Annual Inspection
Census: 39
Capacity: 45
Deficiencies: 0
Date: Apr 30, 2024
Visit Reason
Licensing Program Analyst Sabel Martinez conducted an unannounced visit to initiate a Required Annual Inspection of Avantgarde Senior Living of La Jolla.
Findings
During the visit, the analyst toured the facility and conducted several interviews. No deficiencies were cited during this visit, but a return visit is needed to complete the annual inspection due to time constraints.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the unannounced annual inspection visit. |
| Susan Caccam | Wellness Director | Met with the Licensing Program Analyst during the inspection and exit interview. |
| Agustin Escobar | Administrator/Director | Named as facility administrator/director. |
Inspection Report
Complaint Investigation
Census: 35
Capacity: 45
Deficiencies: 1
Date: Dec 4, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the licensee did not provide resident records to the resident's authorized representative.
Complaint Details
The complaint was substantiated. The allegation involved failure to provide resident records to the authorized representative despite a written request dated September 12, 2023, and an Authorization to Release Information dated August 30, 2023.
Findings
The investigation substantiated the allegation that the licensee failed to provide requested resident records to the responsible party despite receiving a written request and authorization. This deficiency was cited under California Code of Regulations, Title 22, Division 6, Chapter 8.
Deficiencies (1)
Licensee did not provide resident records to responsible party of 1 of 35 residents, posing a potential personal rights risk.
Report Facts
Capacity: 45
Census: 35
Deficiency count: 1
Plan of Correction Due Date: Dec 11, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dawn Segura | Licensing Program Analyst | Conducted the complaint investigation |
| Susan Caccam | Wellness Director | Facility staff member interviewed and present during exit interview |
| Lizzette Tellez | Licensing Program Manager | Named in report as Licensing Program Manager |
| Agustin Escobar | Administrator | Facility Administrator |
| Carolina Trejo | Regional Executive Administrator | Contacted via telephone during investigation |
Inspection Report
Complaint Investigation
Census: 35
Capacity: 45
Deficiencies: 1
Date: Dec 4, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the licensee did not provide resident records to the resident's authorized representative.
Complaint Details
The complaint was substantiated. The allegation was that the licensee did not provide requested resident records to the resident's authorized representative despite a written request and authorization. The investigation included a facility tour, records review, and staff interviews.
Findings
The investigation substantiated the allegation that the licensee failed to provide requested resident records to the responsible party despite receiving the request and authorization. This deficiency poses a potential personal rights risk to residents.
Deficiencies (1)
Licensee did not provide resident records to responsible party of 1 of 35 residents, posing a potential personal rights risk.
Report Facts
Capacity: 45
Census: 35
Deficiencies cited: 1
Plan of Correction Due Date: Dec 11, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dawn Segura | Licensing Program Analyst | Conducted the complaint investigation |
| Susan Caccam | Wellness Director | Facility staff member interviewed and recipient of exit interview |
| Agustin Escobar | Administrator | Facility administrator named in report header |
| Carolina Trejo | Regional Executive Administrator | Contacted via telephone during investigation |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 45
Deficiencies: 0
Date: Aug 9, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to address allegations received on 2020-05-22 regarding safety measures, notification of illness, facility administration, and provision of hygienic care items.
Complaint Details
The complaint included allegations that staff failed to use safety measures to prevent spread of communicable disease, did not notify resident’s authorized representative of resident’s illness, the facility lacked a director/administrator, and residents were not provided with hygienic care items. All allegations were found unsubstantiated.
Findings
The investigation found no evidence to substantiate the allegations. Staff used appropriate safety measures to prevent communicable disease spread, residents' authorized representatives were notified of illnesses, the facility had part-time administrators despite turnover, and hygienic care items were provided to residents.
Report Facts
Capacity: 45
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Susan Caccam | Wellness Director | Interviewed during the investigation and participated in exit interview |
| Agustin Escobar | Administrator | Named as facility administrator with part-time status |
| Simon Jacob | Licensing Program Manager | Oversaw the complaint investigation report |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 45
Deficiencies: 0
Date: Aug 9, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint received on 2020-06-17 regarding allegations of untimely medical care and failure to report an incident involving a resident.
Complaint Details
The complaint alleged staff did not obtain timely medical care for a resident and did not report the incident to the authorized representative. The investigation concluded these allegations were unsubstantiated.
Findings
The investigation found that staff initially observed a spider bite on Resident 1 and notified the Wellness Director. Medical care was provided after the bite became infected, including treatment by a wound care specialist. The responsible party was informed once medical attention was required. The allegations were unsubstantiated.
Report Facts
Complaint Control Number: 08-AS-20200617134433
Capacity: 45
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Susan Caccam | Wellness Director | Interviewed during investigation |
| Agustin Escobar | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 45
Deficiencies: 0
Date: Aug 9, 2023
Visit Reason
The visit was an unannounced complaint investigation conducted in response to a complaint received on 2020-05-22 regarding allegations of staff failing to use safety measures to prevent spread of communicable disease, failure to notify resident’s authorized representative of illness, lack of a director/administrator, and residents not being provided hygienic care items.
Complaint Details
The complaint was unsubstantiated based on interviews, facility tour, and records review. Allegations included failure to use safety measures, failure to notify families, lack of administrator, and lack of hygienic care items. None were supported by evidence.
Findings
The investigation found no evidence to substantiate any of the allegations. Staff used appropriate safety measures during the pandemic, residents' families were notified of illnesses, the facility had part-time administrators despite high turnover, and hygienic care items were provided to residents.
Report Facts
Complaint Control Number: 08-AS-20200522144321
Capacity: 45
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Susan Caccam | Wellness Director | Facility representative interviewed during investigation |
| Agustin Escobar | Administrator | Named as facility administrator |
| Simon Jacob | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 32
Capacity: 45
Deficiencies: 0
Date: Aug 9, 2023
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations that staff did not obtain timely medical care for a resident and did not report an incident regarding the resident to the authorized representative.
Complaint Details
The complaint alleged staff did not obtain timely medical care for a resident and did not report an incident regarding the resident to the authorized representative. The investigation concluded these allegations were unsubstantiated.
Findings
The investigation found that the resident received appropriate medical care after a spider bite, including treatment by a wound care specialist, and that the authorized representative was informed once medical attention was required. There was no evidence that staff failed to report the incident to the authorized representative. The allegations were unsubstantiated.
Report Facts
Complaint Control Number: 8
Capacity: 45
Census: 32
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation visit |
| Susan Caccam | Wellness Director | Met with during investigation and provided information |
| Agustin Escobar | Administrator | Facility administrator named in report header |
| Simon Jacob | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Jul 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint alleging illegal eviction of a resident.
Complaint Details
The complaint alleged illegal eviction of Resident #1 who left the facility due to a medical emergency and was not allowed to return. The allegation was substantiated based on evidence including interviews, incident reports, and electronic communications indicating the resident's room was closed without written notice.
Findings
The investigation substantiated that the facility illegally evicted Resident #1 by not providing the required 30-day written notice, posing a potential health, safety, and personal rights risk to the resident.
Deficiencies (1)
Failure to provide Resident #1 a 30-day written eviction notice as required by CCR 87224(a).
Report Facts
Capacity: 45
Census: 30
Plan of Correction Due Date: Aug 18, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit and authored the report |
| Lizzette Tellez | Licensing Program Manager | Oversaw the complaint investigation |
| Ana Navarro | Social Services Director | Involved in plan of correction formulation and exit interview |
| Susan Caccam | Wellness Director | Participated in exit interview |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Jul 20, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation of illegal eviction of a resident from the facility.
Complaint Details
The complaint alleged illegal eviction of Resident #1 who left the facility due to a medical emergency and was not allowed to return after hospital discharge. The allegation was substantiated based on interviews, records, and evidence that the resident's room was closed without proper notice.
Findings
The investigation substantiated that Resident #1 was illegally evicted without the required 30-day written notice, posing potential health, safety, and personal rights risks. The facility did not provide written notice to the resident as required by California regulations.
Deficiencies (1)
Failure to provide Resident #1 a 30-day written eviction notice as required by CCR 87224(a).
Report Facts
Capacity: 45
Census: 30
Deficiencies cited: 1
Plan of Correction Due Date: Aug 18, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Susan Caccam | Wellness Director | Interviewed during investigation and exit interview |
| Ana Navarro | Social Services Director | Interviewed during investigation, involved in plan of correction formulation |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 0
Date: Jun 13, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the facility was not mitigating an outbreak.
Complaint Details
The complaint alleged the facility did not mitigate an outbreak, with reports that one resident was admitted with a communicable disease and that three additional residents and two staff contracted the disease due to lack of mitigation. The allegation was found unsubstantiated.
Findings
The investigation found that only one resident had a previous positive diagnosis of the disease, staff used PPE appropriately, and lab tests were negative. Therefore, the allegation was unsubstantiated.
Report Facts
Estimated Days of Completion: 90
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Denise Powell | Licensing Program Manager | Named in report as Licensing Program Manager |
| Carolina Trejo | Regional Executive Director | Met with during investigation and exit interview |
| Agustin Escobar | Administrator | Facility Administrator |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 0
Date: Jun 13, 2023
Visit Reason
An unannounced complaint investigation was conducted following a complaint alleging the facility did not mitigate an outbreak of a communicable disease.
Complaint Details
The complaint alleged the facility did not mitigate an outbreak, with reports that a resident was admitted with a communicable disease and that three additional residents and two staff contracted the disease due to lack of mitigation. The allegation was found unsubstantiated.
Findings
The investigation found that only one resident had a previous positive diagnosis and staff took precautionary measures by placing PPE outside the resident's room. Lab tests confirmed the resident was negative for the disease. The allegation was unsubstantiated due to lack of evidence.
Report Facts
Estimated Days of Completion: 90
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation visit and delivered findings |
| Carolina Trejo | Regional Executive Director | Met with the Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Jun 9, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the facility did not provide a responsible party a refund as required during the admission process.
Complaint Details
The complaint was substantiated. It was alleged and confirmed that the facility did not provide a responsible party a refund for Resident #1's community fee as indicated during the admission process. A plan of correction was jointly formulated with the Care Coordinator, Ivan Dave.
Findings
The allegation was substantiated. The facility failed to provide full written disclosure of preadmission fee charges and refund conditions, and did not refund 100 percent of a preadmission fee to one resident, posing potential health, safety, and personal rights risks.
Deficiencies (1)
Failure to provide full written disclosure of preadmission fee charges and refund conditions, and failure to refund 100 percent of a preadmission fee as required by CCR 87507(g)(5)(E).
Report Facts
Capacity: 45
Census: 30
Estimated Days of Completion: 90
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Ivan Dave | Care Coordinator | Facility representative involved in investigation and plan of correction |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: Jun 9, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that the facility did not provide a responsible party a refund as required.
Complaint Details
The complaint was substantiated. It was alleged that the facility did not provide a responsible party a refund for Resident #1's community fee as indicated during the admission process. Interviews and record reviews confirmed the refund was not processed timely, and the admission agreement lacked full disclosure of refund conditions.
Findings
The allegation was substantiated. The facility failed to provide full written disclosure of preadmission fee charges and refund conditions and did not refund 100 percent of a preadmission fee to one resident, posing potential health, safety, and personal rights risks.
Deficiencies (1)
Failure to provide full written disclosure of preadmission fee charges and refund conditions and failure to refund 100 percent of a preadmission fee.
Report Facts
Estimated Days of Completion: 90
Census: 30
Total Capacity: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Sabel Martinez | Licensing Program Analyst | Conducted the complaint investigation and delivered findings. |
| Ivan Dave | Care Coordinator | Facility representative involved in the investigation and plan of correction. |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: May 26, 2023
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that staff mishandled a resident's medication while in care.
Complaint Details
The complaint was substantiated based on evidence that staff mishandled resident's medication. The investigation included interviews, records review, and a facility tour.
Findings
The investigation substantiated the allegation that staff did not administer medications according to physician's orders for one resident, posing a potential health risk. Records showed missing staff initials on medication administration records and no documented reason for missed medication.
Deficiencies (1)
Failure to administer medication according to physician's orders as required by CCR 87465(C)(2).
Report Facts
Capacity: 45
Census: 30
Persons in care affected: 1
Plan of Correction Due Date: Jun 7, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Lynn Torino | Assistant Administrator | Met with during investigation and exit interview |
| Simon Jacob | Supervisor | Supervisor overseeing the investigation |
| Agustin Escobar | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Census: 30
Capacity: 45
Deficiencies: 1
Date: May 26, 2023
Visit Reason
An unannounced complaint investigation visit was conducted to investigate an allegation that staff mishandled a resident's medication while in care.
Complaint Details
The complaint alleged staff mishandled resident's medication while in care. The allegation was substantiated based on interviews and records review.
Findings
The investigation found evidence that staff did not administer medications in accordance with physician's orders for one resident, resulting in a substantiated allegation of medication mishandling. The facility agreed to conduct in-service training on medication management.
Deficiencies (1)
Facility staff did not administer medications in accordance with physician’s orders for Resident 1, posing a potential health risk.
Report Facts
Capacity: 45
Census: 30
Persons in care affected: 1
Deficiency Type B: 1
Plan of Correction Due Date: Jun 7, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Tiffany Holmes | Licensing Program Analyst | Conducted the complaint investigation |
| Lynn Torino | Assistant Administrator | Facility representative interviewed during investigation |
| Simon Jacob | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 16
Capacity: 45
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
An unannounced Required - 1 Year inspection was conducted to verify compliance with statutes, regulations, and other requirements relevant to protecting the health of residents and staff, including infection control practices.
Findings
The facility was found to be in compliance with infection control practices, including implementation of their COVID-19 Mitigation Plan (LIC 808). No deficiencies were observed during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Drusella Silva | Administrator | Met with Licensing Program Analyst during inspection and exit interview. |
| Sabel Martinez | Licensing Program Analyst | Conducted the unannounced Required - 1 Year inspection. |
Inspection Report
Annual Inspection
Census: 16
Capacity: 45
Deficiencies: 0
Date: Apr 21, 2022
Visit Reason
An unannounced Required - 1 Year inspection was conducted to verify compliance with statutes, regulations, and infection control practices, including evaluation of the facility's COVID-19 Mitigation Plan.
Findings
The facility was found to be in compliance with infection control practices and COVID-19 mitigation requirements. No deficiencies were observed during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Drusella Silva | Administrator | Met with Licensing Program Analyst during inspection and exit interview. |
| Sabel Martinez | Licensing Program Analyst | Conducted the unannounced Required - 1 Year inspection. |
| Denise Powell | Licensing Program Manager | Named in report header. |
Viewing
Loading inspection reports...
