Avery Heights Assisted Living and Memory Care

Avery Heights Assisted Living and Memory Care is a Memory Care Home in Connecticut

Avery Heights Assisted Living… is a Memory Care Home in Connecticut

Avery Heights Assisted Living and Memory Care

705 New Britain Ave, Hartford, CT 06106 View Map

Avery Heights Assisted Living and Memory Care is a Memory Care Home in Connecticut

Avery Heights Assisted Living… is a Memory Care Home in Connecticut

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Overview of Avery Heights Assisted Living and Memory Care

Avery Heights is a tightly-knit assisted and memory care living community with quality service in Hartford. The senior living home brings an elevated lifestyle into its elegant and gracious approach to modern-day senior living. Avery Heights is a resident-driven community that has continued to strive to put the needs of its residents first since 1957. 

Avery Heights offers a range of services for its residents, such as scheduled local transportation available upon request; a calendar of activities is given to each resident with a list of scheduled classes, outings, and other events; and delicious meals served at the dining room.

+1 860-953-1201

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.73/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 199

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Connecticut average
Occupancy rate 88.3%
Residents per day (avg) 171
Occupancy rate
88.3%
Residents per day (avg)
171

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 2 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$36.2M
Deficit of revenue
-$456.7K
Voluntary non-profit home Other
Home revenue
$36,194,864.00
Deficit of revenue
$-456,713.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.8M
30% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.8M
Total costs $36.7M
Years in operation
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
ACTIVE
License Date
January 4, 2009
License Expiration
March 31, 2027

Additional licensing details

License number: 750C

Room costs

Private Room (119 rooms) $618
Semi-Private Room (80 rooms) $573

What does this home offer?

Pets allowed icon
Check icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Check icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Check icon

Building Type: Single-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Check icon

Fitness and Recreation

Types of Care at Avery Heights Assisted Living and Memory Care

Assisted Living Memory Care Independent Living
Contact Avery Heights Assisted Living and Memory Care

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

6 visits/inspections

6 routine inspections

Breakdown by inspection type
  • 2 plans of correction

Results

2 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:February 26, 2025

Inspection history

01-21-2025 Inspection Report
02-26-2025 Plan of Correction
04-05-2024 Inspection Report
04-05-2024 Inspection Report
04-05-2024 Inspection Report
05-01-2023 Plan of Correction
06-13-2022 Inspection Report
10-28-2022 Inspection Report

Comparison Chart

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Compare Memory Care around Hartford
Avery Heights Assisted Living and Memory Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hartford
199
Yes
-
39
GILLAND, PATRICK
88.3%
$34,165,051.00
$10,843,366.00
31.7%
170.90
2/5
3.7339
2/5
4/5
3/5
3
1 Bed / 2 Bed
Brookdale West Hartford
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

West Hartford
-
Yes
A+
40
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Addison Place at Glastonbury
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Glastonbury
-
No
-
14
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Anthology of Farmington
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Farmington
-
Yes
A+
26
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Farmington Station, A Senior Living Residence
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Farmington
-
Yes
-
14
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Avery Heights Assisted Living and Memory Care

Address 4.7 miles from city center

Address 705 New Britain Ave, Hartford, CT 06106

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

251
Total Staff
158
Employees
93
Contractors
62,525
Total Hours (Quarter)
89
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse237.9 Yes
Licensed Practical Nurse617.9 Yes
Certified Nursing Assistant1207.9 Yes
Staff by Category
Administration
2 staff
6.5hs shift avg
Nursing Staff
204 staff
7.9hs shift avg
Physicians & Practitioners
13 staff
7.9hs shift avg
Therapy Services
17 staff
6.5hs shift avg
Activities & Recreation
1 staff
4.8hs shift avg
Social Services
3 staff
7.3hs shift avg
Dietary Services
8 staff
6.8hs shift avg
Other Services
3 staff
7.6hs shift avg
Contractor Analysis
12.9%
of total hours from contractors
8,078 contractor hours this quarter
Certified Nursing Assistant: 37 Respiratory Therapy Technician: 2 Licensed Practical Nurse: 33 Physical Therapy Aide: 3 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 4 Physical Therapy Assistant: 3 Registered Nurse: 1 Qualified Activities Professional: 1 Speech Language Pathologist: 4 Occupational Therapy Aide: 1 Qualified Social Worker: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant833712032,98091100%7.9
Licensed Practical Nurse28336110,12191100%7.9
Registered Nurse221235,42791100%7.9
Clinical Nurse Specialist111123,78391100%7.9
Dietitian8082,12491100%6.8
Physical Therapy Aide0331,4296673%7.7
Speech Language Pathologist0441,2016875%7.1
Physical Therapy Assistant0331,1487279%6.2
Dental Services Staff2029126369%7.7
Respiratory Therapy Technician0226586976%6.3
Occupational Therapy Aide0114896268%7.9
Qualified Social Worker0224195763%7.1
Nurse Practitioner1014135459%7.6
Administrator1013985358%7.5
Mental Health Service Worker1013855156%7.5
Other Social Services Staff1013534752%7.5
Qualified Activities Professional0111873943%4.8
Occupational Therapy Assistant044684651%1.2
Medical Director011331314%2.5

Health Inspection History

Source: CMS Health Citations (May 2021 – Oct 2025)

6
Inspections
40
Total Citations
2
Critical (J-L)
2
Serious (G-I)
6.67
Citations/Inspection
Oct 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
6
Moderate (D-F)
30
Serious (G-I)
2
Critical (J-L)
2
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
30% of total
Infection Control
4
10% of total
Resident Rights
2
5% of total
Abuse, Neglect & Exploitation
2
5% of total
Pharmacy Services
2
5% of total
Environmental
1
3% of total
Citation Sources
Standard Inspections 35
Complaint Investigations 5
State Comparison (CT)
Citations
40
Connecticut average: 32
Critical Citations
2
Connecticut average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 06, 2025 G Quality of CareF0689 Corrected
May 19, 2025 E Abuse/NeglectF0603 Corrected
May 19, 2025 E Infection ControlF0880 Corrected
May 19, 2025 E Infection ControlF0883 Corrected
May 19, 2025 D Infection ControlF0887 Corrected
May 19, 2025 D NutritionF0803 Corrected
May 19, 2025 D PharmacyF0761 Corrected
May 19, 2025 D Quality of CareF0684 Corrected
May 19, 2025 D Quality of CareF0686 Corrected
May 19, 2025 D Quality of CareF0689 Corrected
May 19, 2025 B Care PlanningF0640 Corrected
May 19, 2025 D Care PlanningF0657 Corrected
May 19, 2025 D Care PlanningF0658 Corrected
May 19, 2025 D Resident RightsF0578 Corrected
Jan 06, 2025 D Care PlanningF0657 Corrected
Dec 12, 2023 J Abuse/NeglectF0600 Corrected
Dec 12, 2023 J Quality of CareF0689 Corrected
Dec 12, 2023 D Care PlanningF0657 Corrected
Aug 08, 2023 B EnvironmentalF0921 Corrected
Aug 08, 2023 D Nursing ServicesF0726 Corrected
Aug 08, 2023 B Nursing ServicesF0730 Corrected
Aug 08, 2023 C Nursing ServicesF0732 Corrected
Aug 08, 2023 C Nursing ServicesF0947 Corrected
Aug 08, 2023 F NutritionF0812 Corrected
Aug 08, 2023 D PharmacyF0758 Corrected
Aug 08, 2023 D Quality of CareF0677 Corrected
Aug 08, 2023 D Quality of CareF0684 Corrected
Aug 08, 2023 G Quality of CareF0686 Corrected
Aug 08, 2023 D Quality of CareF0692 Corrected
Aug 08, 2023 D Quality of CareF0694 Corrected
Aug 08, 2023 D Quality of CareF0697 Corrected
Aug 08, 2023 B Care PlanningF0641 Corrected
Aug 08, 2023 D Care PlanningF0655 Corrected
Aug 08, 2023 D Care PlanningF0656 Corrected
Aug 08, 2023 D Care PlanningF0658 Corrected
Aug 08, 2023 D Resident RightsF0550 Corrected
May 27, 2021 D Infection ControlF0880 Corrected
May 27, 2021 D NutritionF0812 Corrected
May 27, 2021 D Quality of CareF0684 Corrected
May 27, 2021 D Care PlanningF0658 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit (Church)
Resident Census by Payment Source
169 Total Residents
Medicare 6 (3.6%)
Medicaid 124 (73.4%)
Private Pay/Other 39 (23.1%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.5 Score
20% worse than avg Connecticut avg: 10.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.8 Score
22% worse than avg Connecticut avg: 21.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
25.0%
Lost Too Much Weight
6.3%
Urinary Tract Infection
2.5%
Depressive Symptoms
7.1%
Falls with Major Injury
3.7%
Pneumococcal Vaccine
81.4%
Antipsychotic Use
23.8%
Walking Ability Worsened
22.7%
Influenza Vaccine
74.4%
High Risk Residents with Pressure Ulcers
4.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.6%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
50.5% 28% worse than avg Connecticut: 70.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.6% Near average Connecticut: 1.5%
Influenza Vaccine
30.0% 57% worse than avg Connecticut: 69.8%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $71K Connecticut avg: $44K 64% worse than avg
Number of Fines 3 Connecticut avg: 1.7
Compared to Connecticut Average Facility: $71K | Connecticut Avg: $44K
Penalty History

Showing all 3 penalties (Aug 2023 - Apr 2025)

Apr 8, 2025 Civil Money Penalty
$15K
Dec 12, 2023 Civil Money Penalty
$45K
Aug 8, 2023 Civil Money Penalty
$12K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Connecticut Seniors

Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
  • General: Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics: Two tiers (state and Medicaid); waitlists possible.
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
  • General: Caregiver of senior with dementia, Connecticut resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • CT Specifics: Limited to dementia caregivers; capped funding.
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
  • General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025): ~$41,000/year (individual, adjusted annually).
  • Asset Limits: Not specified; focus is income-based.
  • CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
  • General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits: None since 2023 policy change.
  • CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Connecticut Seniors

CHCPE

Connecticut Home Care Program for Elders

Requirements:
  • General:
    Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits:
    State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits:
    $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics:
    Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care

Statewide Respite Care Program

Requirements:
  • General:
    Caregiver of senior with dementia, Connecticut resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • CT Specifics:
    Limited to dementia caregivers; capped funding.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program

Congregate Housing Services Program (CHSP)

Requirements:
  • General:
    Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025):
    ~$41,000/year (individual, adjusted annually).
  • Asset Limits:
    Not specified; focus is income-based.
  • CT Specifics:
    Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits:
    None since 2023 policy change.
  • CT Specifics:
    Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • CT Specifics:
    Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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