Status
Active
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Memory Care Home
Avery Heights Assisted Living and Memory Care
Overview of Avery Heights Assisted Living and Memory Care
Avery Heights is a tightly-knit assisted and memory care living community with quality service in Hartford. The senior living home brings an elevated lifestyle into its elegant and gracious approach to modern-day senior living. Avery Heights is a resident-driven community that has continued to strive to put the needs of its residents first since 1957.
Avery Heights offers a range of services for its residents, such as scheduled local transportation available upon request; a calendar of activities is given to each resident with a list of scheduled classes, outings, and other events; and delicious meals served at the dining room.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
199
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.3%
Residents per day (avg)
171
Occupancy rate
88.3%
Residents per day (avg)
171
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
59% of new residents, often for short stays.
Typical stay
2 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit community
Home revenue
$36.2M
Operating deficit
-$456.7K
Voluntary non-profit community
Home revenue
$36,194,864.00
Operating deficit
$-456,713.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$36.7M
17 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 39 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
License details
Issuance
January 4, 2009
Expiration
March 31, 2027
Additional licensing details
License number:
750C
Room costs
Private Room (119 rooms)
$618 per day
Semi-Private Room (80 rooms)
$573 per day
Safety & Compliance
Emergency Systems:
Yes
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Amenities & Lifestyle
Programs & Activities
Activities
A full calendar of onsite events and activities is available.
Specific Programs
Assisted Living, Memory Care, Home Health Care, Short-Term Rehabilitation, Long-Term Care, Independent Living, Support Groups, Dining, Wellness, Fitness Center, Spiritual Care, Walking Trails, Volunteer Opportunities, Cultural Activities
Religious Services
Yes
Volunteer Programs
Yes
Pricing & Financial Information
Dining & Nutrition
Food Description
Dining at The Heights offers nutritious and flavorful meals in a welcoming environment, fostering connection and well-being.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Avery Heights Assisted Living and Memory Care
Assisted Living
Memory Care
Independent Living
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
6 visits/inspections
6 routine inspections
Breakdown by inspection type
- 2 plans of correction
Results
2 with issues
0 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:February 26, 2025
Inspection history
01-21-2025
Inspection Report
02-26-2025
Plan of Correction
04-05-2024
Inspection Report
04-05-2024
Inspection Report
04-05-2024
Inspection Report
05-01-2023
Plan of Correction
06-13-2022
Inspection Report
10-28-2022
Inspection Report
Health Inspection History
Inspections
Total health inspections
6
Connecticut average 5.7
Last Health inspection on Oct 2025
Total health citations
40
Citations per inspection
6.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 40 citations resulted from standard inspections; and 5 of 40 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
567% worse than Connecticut averageConnecticut average: 0.3
Serious Health citations
2
2
186% worse than Connecticut averageConnecticut average: 0.7
2 critical citations
2 serious citations
30 moderate citations
6 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Oct 06, 2025
Corrected
Abuse/Neglect moderate citation
May 19, 2025
Corrected
Infection Control moderate citation
May 19, 2025
Corrected
Infection Control moderate citation
May 19, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Hartford
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Avery Heights Assisted Living and Memory Care
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Hartford (South West)
199
Yes
-
39
1 Bed / 2 Bed
Brookdale West Hartford
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
West Hartford
-
Yes
A+
40
Studio / 1 Bed / 2 Bed
Addison Place at Glastonbury
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Glastonbury
-
No
-
14
Studio / 1 Bed / 2 Bed
Anthology of Farmington
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Farmington
-
Yes
A+
26
Studio / 1 Bed / 2 Bed
Farmington Station, A Senior Living Residence
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Farmington
-
Yes
-
14
Studio / 1 Bed / 2 Bed
Places of interest near Avery Heights Assisted Living and Memory Care
4.7 miles from city center — 2.06 miles to nearest hospital (Connecticut Children's Medical Center)
705 New Britain Ave, Hartford, CT 06106
Calculate Travel Distance to Avery Heights Assisted Living and Memory Care
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
251
Total Staff
158
Employees
93
Contractors
62,525
Total Hours (Quarter)
89
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 23 | 7.9 | Yes |
| Licensed Practical Nurse | 61 | 7.9 | Yes |
| Certified Nursing Assistant | 120 | 7.9 | Yes |
Staff by Category
Administration ⓘ
2 staff
6.5hs shift avg
Nursing Staff ⓘ
204 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
13 staff
7.9hs shift avg
Therapy Services ⓘ
17 staff
6.5hs shift avg
Activities & Recreation ⓘ
1 staff
4.8hs shift avg
Social Services ⓘ
3 staff
7.3hs shift avg
Dietary Services ⓘ
8 staff
6.8hs shift avg
Other Services ⓘ
3 staff
7.6hs shift avg
Contractor Analysis
12.9%
of total hours from contractors
8,078 contractor hours this quarter
Certified Nursing Assistant: 37
Respiratory Therapy Technician: 2
Licensed Practical Nurse: 33
Physical Therapy Aide: 3
Clinical Nurse Specialist: 1
Occupational Therapy Assistant: 4
Physical Therapy Assistant: 3
Registered Nurse: 1
Qualified Activities Professional: 1
Speech Language Pathologist: 4
Occupational Therapy Aide: 1
Qualified Social Worker: 2
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 83 | 37 | 120 | 32,980 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 28 | 33 | 61 | 10,121 | 91 | 100% | 7.9 |
| Registered Nurse | 22 | 1 | 23 | 5,427 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 11 | 1 | 12 | 3,783 | 91 | 100% | 7.9 |
| Dietitian | 8 | 0 | 8 | 2,124 | 91 | 100% | 6.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,429 | 66 | 73% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,201 | 68 | 75% | 7.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 1,148 | 72 | 79% | 6.2 |
| Dental Services Staff | 2 | 0 | 2 | 912 | 63 | 69% | 7.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 658 | 69 | 76% | 6.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 489 | 62 | 68% | 7.9 |
| Qualified Social Worker | 0 | 2 | 2 | 419 | 57 | 63% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 413 | 54 | 59% | 7.6 |
| Administrator | 1 | 0 | 1 | 398 | 53 | 58% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 385 | 51 | 56% | 7.5 |
| Other Social Services Staff | 1 | 0 | 1 | 353 | 47 | 52% | 7.5 |
| Qualified Activities Professional | 0 | 1 | 1 | 187 | 39 | 43% | 4.8 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 68 | 46 | 51% | 1.2 |
| Medical Director | 0 | 1 | 1 | 33 | 13 | 14% | 2.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
169 residents
Residents by payment source
Medicare
6 residents (3.6%)
Medicaid
124 residents (73.4%)
Private pay or other
39 residents (23.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.5
20% worse than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
25.8
22% worse than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
32% worse than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.7%
Percent of long-stay residents whose ability to move independently worsened
22.7%
18% worse than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.6%
19% worse than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.7%
8% worse than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
In line with Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.5%
Percent of long-stay residents with a urinary tract infection
2.5%
50% worse than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.3%
Percent of long-stay residents who lose too much weight
6.3%
In line with Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.1%
Percent of long-stay residents who have depressive symptoms
7.1%
53% better than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.8%
Percent of long-stay residents who received an antipsychotic medication
23.8%
38% worse than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.4%
7% worse than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
74.4%
20% worse than Connecticut averageConnecticut average: 93.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.95
Number of hospitalizations per 1,000 long-stay resident days.
2.95
40% worse than Connecticut averageConnecticut average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.09
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.09
29% better than Connecticut averageConnecticut average: 1.53
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.5%
28% worse than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
In line with Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
30.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
30.0%
57% worse than Connecticut averageConnecticut average: 69.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
15% better than Connecticut averageConnecticut average: 25.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
6.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.3%
43% better than Connecticut averageConnecticut average: 11.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Connecticut averageConnecticut average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
67.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
67.3%
25% better than Connecticut averageConnecticut average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
58.3%
Rate of successful return to home or community from a skilled nursing facility.
58.3%
15% better than Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$71K
64% higher than Connecticut averageConnecticut average: $44K
Number of fines
3
72% more fines than Connecticut averageConnecticut average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Connecticut averageConnecticut average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$71K
Connecticut average
$44K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 8, 2025
$15K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 12, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 12, 2023
$45K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 8, 2023
$12K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Avery Heights Assisted Living and Memory Care based on CMS SNF Cost Reports.
Occupancy Rate
88.3%
↑ 5.0pp vs 2022
Net Income
-$456,713
↓ ~$699K vs 2022
Total Payroll
$15,251,573
↑ ~$1.5M vs 2022
Profit Margin
-1.3%
↓ 2.2pp vs 2022
Loading trend charts...
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