Brookdale West Hartford
Memory Care & Assisted Living · Hartford, CT

Brookdale West Hartford

Memory Care & Assisted Living · Hartford, CT

Overview of Brookdale West Hartford

Awarded #1 in Customer Satisfaction, Brookdale West Hartford provides exceptional service for memory care and assisted living seniors. The home strives to offer a dedicated approach to enhancing the quality of life for seniors needing quality assistance by providing options that cater to each individual’s needs while maintaining independence and individuality. The community is guaranteed to give a resident-centered atmosphere for its seniors, promoting a comfortable and secure living situation.

The lifestyle at Brookdale West Hartford is designed to make lives safe and convenient for everyone. All-inclusive amenities and services include spacious common areas, recreational rooms, housekeeping, and transportation services; management pride itself on its approach to modern assisted living care, unparalleled by its remarkable care staff that offers compassionate care with their service.

(860) 523-9899
Years in operation
16 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
100%
Higher than the Connecticut average: 84%
Occupied beds
37 / 37
Average residents per home in Connecticut 102 per day

License Details

StatusActive
IssuanceNovember 18, 2009
ExpirationSeptember 30, 2027
License Number150

Safety & Compliance

Emergency SystemsEmergency Alert System

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Concierge Service
Café/Bistro
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Walking Paths
Landscaped Grounds
Guest Suite(S)
Piano
ActivitiesActivities include exercise classes, happy hours, and creative pursuits.
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Assisted Living$4,085 per month
Memory Care$6,420 per month

Dining & Nutrition

Food DescriptionChef-inspired meals served restaurant-style.
Brookdale West Hartford – Menu
Download Menu PDF

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 264 - 400 / 399 - 511 / 451 - 601 / 582 - 704 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale West Hartford

Memory Care Assisted Living

Type of Rooms Available

Studio
Studio
Studio
1 / 4
Studio
1
264–400 sq. ft

Contact Brookdale West Hartford

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

Since 2017 · 9 years of data 16 deficiencies 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Connecticut state average
Overall vs. CT average 1 Worse Metrics worse than Connecticut average:
• Deficiencies per inspection (53% above)
3 Better Metrics better than Connecticut average:
• Total deficiencies (16% below)
• Deficiencies per year (14% below)
• Total inspections (46% below)
Latest Inspection April 24, 2024

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityCT Averagevs. CT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1619 This facility has 16% fewer total deficiencies than a typical Connecticut assisted living residence (16 vs. CT avg 19).↓ 16% better
Deficiencies per year Info Average deficiencies per year since 2017. 1.82.1 This facility has 14% fewer deficiencies per year than a typical Connecticut assisted living residence (1.8 vs. CT avg 2.1).↓ 14% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.31.5 This facility has 53% more deficiencies per inspection than a typical Connecticut assisted living residence (2.3 vs. CT avg 1.5).↑ 53% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityCT Averagevs. CT Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 713 This facility has 46% fewer total inspections than a typical Connecticut assisted living residence (7 vs. CT avg 13).↓ 46% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with recent compliance but prior issues in care and documentation. The most recent inspection on March 14, 2024, found no deficiencies or substantiated complaints related to infection prevention and Alzheimer’s care. However, earlier inspections cited several deficiencies, including failure to provide incontinence care and poor staff monitoring in 2019, and multiple violations involving medication safety and client communication in 2017.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Brookdale West Hartford Virtual Tour

Get to know the community with a high-definition video tour
Video tour: Brookdale West Hartford
Watch this video about life at Brookdale West Hartford
icon

Living Spaces & Floor Plans for Brookdale West Hartford

Brookdale West Hartford Plan 1
Brookdale West Hartford Plan 4
Brookdale West Hartford Plan 3
Brookdale West Hartford Plan 2
Floor Plan
Download PDF

Financial Assistance for
Memory Care in Connecticut

Brookdale West Hartford is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Places of interest near Brookdale West Hartford

Address 3.7 miles from city center Info Estimated distance in miles from West Hartford's city center to Brookdale West Hartford's address, calculated via Google Maps. — 1.5 miles to nearest hospital (Mount Sinai Rehabilitation Hospital)

Calculate Travel Distance to Brookdale West Hartford

Add your location

Address

Compare Memory Care around Hartford

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

Filter by care type
Chelsea Place Care Center LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Hartford (West End)216Yes 82 Studio / 1 Bed / 2 Bed17 92.6% A+431012.3
Brookdale West Hartford
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Hartford (Simsbury Road)-Yes 40 Studio / 1 Bed / 2 Bed16-A+8162.0
All American Assisted Living at Enfield
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Enfield (Hazardville)-No 46 Studio / 1 Bed / 2 Bed3--720.3

More homes from the same operator

Operated by Brookdale

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Frequently Asked Questions about Brookdale West Hartford

What neighborhood is Brookdale West Hartford in?

Brookdale West Hartford is in the Simsbury Road neighborhood of West Hartford.

Is Brookdale West Hartford in a walkable area?

Brookdale West Hartford has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Brookdale West Hartford?

According to CT state health department records, Brookdale West Hartford's license number is 150.

When does Brookdale West Hartford's license expire?

According to CT state health department records, Brookdale West Hartford's license expires on September 30, 2027.

What is the occupancy rate at Brookdale West Hartford?

Brookdale West Hartford's occupancy is 100%.

Does Brookdale West Hartford have different floorplan options?

Yes — see the floorplan options available at Brookdale West Hartford on this page.

What is the phone number of Brookdale West Hartford?

(860) 523-9899 will put you in contact with the team at Brookdale West Hartford.

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.