Inspection Reports for
Bella Vista

Complaint Control # 15-AS-20260305094639 was investigated and substantiated by the finding of a medication record discrepancy.

The investigation found a discrepancy in a resident's medication record where one tablet remained despite the medication being administered three times daily since the start date. Staff could not explain the remaining tablet, indicating a potential recording error.

The inspection found some deficiencies related to unsafe storage of items such as saline solution, chest rub, nail polish remover, and yard tools, as well as medication administration errors involving a resident's medication dosage and missing medications. Other areas such as fire safety equipment, food supplies, and disaster preparedness were satisfactory.

The visit was complaint-related under Control # 15-AS-20251007084713. The complaint involved fall incidents and alleged abuse of resident R1. The complaint was substantiated by findings of missing required reports.

The facility failed to submit required Unusual Incident Reports (UIRs) and the SOC341 form related to the incidents and alleged abuse within the required timeframes. Deficiencies were cited for noncompliance with reporting requirements under Title 22 California Code of Regulations.

The complaint alleged that staff (S1) sexually abused resident (R1) by inappropriate touching and kissing. The resident gave inconsistent statements, and no evidence was found to substantiate the allegation. The complaint was closed as unsubstantiated.

The investigation found inconsistent statements from the resident and no corroborating witnesses. Staff (S1) denied the allegations, and local law enforcement closed their case due to lack of a statement. The complaint was closed as unsubstantiated with no deficiencies cited.

The complaint alleged lack of supervision resulting in a resident eloping. The allegation was unsubstantiated after investigation.

The investigation found that the staff were providing appropriate supervision for the resident, and the resident's physician report confirmed he was able to leave the facility unassisted. Therefore, the allegation was unsubstantiated due to lack of preponderance of evidence.

The visit was triggered by complaint number 15-AS-20250417163152. No citations or deficiencies were found during the inspection.

The Licensing Program Analyst toured the facility and observed various areas including kitchens, dining rooms, living rooms, bedrooms, bathrooms, smoking area, and shared yard. No citations were issued during the inspection.

The complaint investigation was unsubstantiated. Allegations included poor quality meals, restricted telephone use, and restricted leisure activities. Interviews and observations did not support these claims, and no deficiencies were cited.

The investigation found no substantiated evidence to support the allegations. Staff and residents provided consistent information that meals were varied and adequate, residents were allowed telephone use with courteous time limits, and leisure activities including TV watching were permitted with reasonable controls.

The inspection found several maintenance and record-keeping deficiencies including greasy cooking range, vinyl flooring tiles coming off, mildew and broken faucet in shower, chipped electrical outlet plate, missing medication documentation, and medication labeling issues. Plans of correction were discussed and due by November 7, 2024.

The inspection found the facility generally compliant with safety and operational standards, but cited deficiencies related to staff training and medication storage. Plans of correction were discussed with the administrator.

The inspection found that the facility generally maintained safety and infection control standards, but noted deficiencies related to outdated resident appraisals and dementia care assessments. Updated documents were received during the visit and plans of correction were discussed.

The complaint investigation found substantiated deficiencies related to failure to submit an Unusual Incident Report for a resident who went AWOL and failure to complete required Pre-Admission Appraisals and Reappraisals for residents.

The facility failed to submit an Unusual Incident Report when a resident went AWOL, and did not complete Pre-Admission Appraisals or Re-appraisals for two residents. These deficiencies were cited under Title 22 California Code of Regulations.

The facility was inspected for compliance with licensing requirements including safety, hygiene, and infection control. Several deficiencies were noted such as lack of auditory alarms, no signal system or call buttons for residents, hot water temperature measured at 122°F, beds initially lacking mattress pads, and missing posted signage which were corrected during the inspection.

Licensing Program Analyst Delmundo conducted Component III Training via Teams Meeting, which was attended by the applicant-administrator Haidie Bautista. A PowerPoint presentation and discussion were held, followed by an exit interview and provision of the report copy.

The applicant/administrator successfully completed COMP II, demonstrating understanding of facility operation, staff qualifications, program policies, grievance procedures, physical plant, and application documentation requirements. No deficiencies or violations were noted in the report.