Ben Atchley Tennessee State Veterans‘ Home

Ben Atchley Tennessee State Veterans‘ Home

One Veterans Way, Knoxville, TN 37931 View Map

Ben Atchley Tennessee State Veterans‘ Home is a Nursing Home in Tennessee

Ben Atchley Tennessee State… is a Nursing Home in Tennessee

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Overview of Ben Atchley Tennessee State Veterans‘ Home

Ben Atchley Tennessee State Veterans’ Home is a cozy country retreat nestled in the scenic West Knoxville. The 140-bed facility is dedicated to providing award-winning care for veterans and their families. The home boasts multiple outdoor patios with breathtaking views of the countryside, creating an atmosphere of peace and tranquility. The community takes pride in upholding honor and quality in rural West Knoxville. Living areas and recreation rooms are available for residents to enjoy. The home is also conveniently located near several Knoxville hospitals, ensuring prompt medical attention when needed.

One of the most striking features of the facility is its spotless cleanliness. The staff is always friendly and welcoming, and they organize daily events to keep residents entertained. The outdoor walking and sitting areas are lovely, and the facility’s design is both practical and functional. With field trips and scenic views, Ben Atchley Tennessee State Veterans’ Home is the perfect place for veterans to enjoy their retirement years.

865-862-8100

What families are saying

Overall quality of life and resident wellbeing

The staff at Ben Atchley Veterans Home is consistently praised for their professionalism, care, and ability to form strong bonds with residents, which enhances the overall quality of care.

Quality of life Care & staff

Overall quality of life and resident wellbeing

The facility's atmosphere is notably positive, with residents appearing happy and well-treated, contributing to a sense of community and well-being among both residents and visitors.

Quality of life Community
Home Information SENATOR BEN ATCHLEY STATE VETERANS' HOME
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
140
Occupancy
92.1%
Total Bed Days Available
51100
Avg. Length of Stay
507 days
Avg. Residents per Day
128
Finance
Home Revenue
$16,326,420.00
Payroll Costs
$6,639,713.00
Profit
$-658,537.00
Total Home Costs
$17,668,367.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
40.7%
House Specifics:
CCN
445484
Rural vs. Urban
Urban
County
Knox
Type of Control
Governmental — State
Operations
Total Admissions
107
Total Discharges
90
% Medicaid Admissions
10%
% Medicare Admissions
26%
% Private Pay Admissions
64%
% Medicaid Discharges
7%
% Medicare Discharges
20%
% Private Pay Discharges
73%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.83 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
9570
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1537
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
34561
Bed community size
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Licensed
Facility Type
Nursing Home
License Expiration
March 5, 2026

Additional licensing details

License number: 00000385

Ownership & operating entity

Ben Atchley Tennessee State Veterans‘ Home is legally operated by State of Tennessee, and administrated by Doug Ottinger.

Administrator: Doug Ottinger
Nonprofit ownership: No

Types of Care at Ben Atchley Tennessee State Veterans‘ Home

Skilled Nursing
Contact Ben Atchley Tennessee State Veterans‘ Home

Places of interest near Ben Atchley Tennessee State Veterans‘ Home

Address 16.4 miles from city center

Address One Veterans Way, Knoxville, TN 37931

Calculate Travel Distance to Ben Atchley Tennessee State Veterans‘ Home

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Comparison Chart

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Compare Nursing Homes around Knoxville
Ben Atchley Tennessee State Veterans‘ Home
AL

For seniors needing help with daily tasks but not full-time nursing.

Knoxville
140
No
7
State of Tennessee
92.1%
$16,326,420.00
$6,639,713.00
40.7%
128.10
5/5
4.8302
4/5
5/5
2/5
-
Beverly Park Place Health And Rehab
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Knoxville
271
No
8
HILLCREST HEALTHCARE COMMUNITIES INC
61.0%
$16,769,072.00
$5,508,088.00
32.8%
157.60
2/5
3.3982
2/5
2/5
3/5
-
Holston Health And Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Knoxville
94
No
2
MCKENZIE, DANIEL
86.0%
$11,975,866.00
$4,911,872.00
41%
81.10
5/5
3.3625
4/5
3/5
5/5
-
Island Home Park Health and Rehab
AL

For seniors needing help with daily tasks but not full-time nursing.

Knoxville
95
No
18
DURHAM, TRUDY
89.6%
$8,706,974.00
$3,061,529.00
35.2%
85.60
3/5
3.2408
4/5
1/5
4/5
1
NHC HealthCare, Farragut
AL

For seniors needing help with daily tasks but not full-time nursing.

Knoxville
106
No
24
LANE, KARLA
92.6%
$22,103,918.00
$7,902,134.00
35.7%
91.70
3/5
4.1731
2/5
4/5
5/5
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

177
Total Staff
137
Employees
40
Contractors
62,561
Total Hours (Quarter)
80
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 17 9.5 No
Licensed Practical Nurse 36 9.9 Yes
Certified Nursing Assistant 97 8.2 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
150 staff
8.8hs shift avg
Physicians & Practitioners
7 staff
8.4hs shift avg
Therapy Services
9 staff
7.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.1hs shift avg
Dietary Services
5 staff
7.8hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
15.5%
of total hours from contractors
9,716 contractor hours this quarter
Certified Nursing Assistant: 25 Licensed Practical Nurse: 4 Speech Language Pathologist: 2 Qualified Social Worker: 1 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Physical Therapy Aide: 4 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 72 25 97 31,718 91 100% 8.2
Licensed Practical Nurse 32 4 36 14,478 91 100% 9.9
Registered Nurse 17 0 17 5,702 91 100% 9.5
Clinical Nurse Specialist 6 0 6 2,909 67 74% 8.4
Other Dietary Services Staff 4 0 4 1,827 74 81% 7.7
Speech Language Pathologist 0 2 2 900 67 74% 7.4
Physical Therapy Aide 0 4 4 873 73 80% 7.3
Mental Health Service Worker 2 0 2 848 59 65% 8
Respiratory Therapy Technician 0 2 2 568 63 69% 6.9
Administrator 1 0 1 488 61 67% 8
Nurse Practitioner 1 0 1 472 59 65% 8
Dental Services Staff 1 0 1 472 59 65% 8
Dietitian 1 0 1 460 58 64% 7.9
Qualified Social Worker 0 1 1 460 65 71% 7.1
Physical Therapy Assistant 0 1 1 284 35 38% 8.1
Medical Director 0 1 1 104 13 14% 8

Health Inspection History

Source: CMS Health Citations (Apr 2019 – Jan 2025)

3
Inspections
5
Total Citations
0
Critical (J-L)
0
Serious (G-I)
1.67
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
4
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
1
20% of total
Abuse, Neglect & Exploitation
1
20% of total
Citation Sources
Standard Inspections 4
Complaint Investigations 1
State Comparison (TN)
Avg Citations (State)
15.4
This Facility: 5
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
Date Severity ? Category Tag Status
Jan 23, 2025 D Abuse/Neglect F0600 Corrected
Feb 14, 2024 D Care Planning F0641 Corrected
Feb 14, 2024 D Care Planning F0644 Corrected
Apr 24, 2019 D Quality of Care F0689 Corrected
Apr 24, 2019 C Care Planning F0657 Corrected
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Tennessee Seniors

Program
State Program Name
Eligibility
Benefits
CHOICES Program
  • General: Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • TN Specifics: Managed care model; high rural demand.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
Tennessee Options for Community Living
  • General: Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $5,000 (individual).
  • TN Specifics: Limited funding; rural/urban balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Medicare Savings Program (MSP)
Tennessee Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • TN Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
Tennessee LIHEAP
  • General: Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Covers gas, electric, propane; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Family Caregiver Support Program (FCSP)
Tennessee Family Caregiver Support Program
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • TN Specifics: Includes grandparent caregivers; high rural demand.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • TN Specifics: Priority for veterans, rural residents; AARP/Goodwill partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Tennessee VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • TN Specifics: High veteran population; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Elderly Nutrition Program
Tennessee Elderly Nutrition Program
Official government program page
  • General: Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025): None; donations encouraged.
  • Asset Limits: Not assessed.
  • TN Specifics: Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Property Tax Relief Program
Tennessee Property Tax Relief Program
Official government program page
  • General: Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025): ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits: Not assessed; income-focused.
  • TN Specifics: Rebates up to $1,000; serves ~100,000 annually.
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).

Claim What’s Yours Financial Aid for Tennessee Seniors

TN Medicaid CHOICES

CHOICES Program

Requirements:
  • General:
    Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • TN Specifics:
    Managed care model; high rural demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($65/day), home modifications ($1,500 avg.).
TN Options

Tennessee Options for Community Living

Requirements:
  • General:
    Age 60+, Tennessee resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $5,000 (individual).
  • TN Specifics:
    Limited funding; rural/urban balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Tennessee Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, TN resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • TN Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Tennessee LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, TN resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Covers gas, electric, propane; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
Tennessee Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • TN Specifics:
    Includes grandparent caregivers; high rural demand.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
Tennessee SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, TN resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • TN Specifics:
    Priority for veterans, rural residents; AARP/Goodwill partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Tennessee VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • TN Specifics:
    High veteran population; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Tennessee Elderly Nutrition Program

Elderly Nutrition Program

Requirements:
  • General:
    Age 60+, TN resident; no income limit but prioritizes low-income.
  • Income Limits (2025):
    None; donations encouraged.
  • Asset Limits:
    Not assessed.
  • TN Specifics:
    Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.
Benefits without Contact:
  • Services: Congregate meals ($5-$7/meal value) at senior centers, home-delivered meals ($5-$7/meal).
Tennessee Property Tax Relief Program

Property Tax Relief Program

Requirements:
  • General:
    Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025):
    ~$45,000/year (household, excludes half of Social Security).
  • Asset Limits:
    Not assessed; income-focused.
  • TN Specifics:
    Rebates up to $1,000; serves ~100,000 annually.
Benefits without Contact:
  • Services: Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000).

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