Ben Atchley Tennessee State Veterans‘ Home

Ben Atchley Tennessee State Veterans‘ Home

One Veterans Way, Knoxville, TN 37931 View Map

Ben Atchley Tennessee State Veterans‘ Home is a Nursing Home in Tennessee

Ben Atchley Tennessee State… is a Nursing Home in Tennessee

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Overview of Ben Atchley Tennessee State Veterans‘ Home

Ben Atchley Tennessee State Veterans’ Home is a cozy country retreat nestled in the scenic West Knoxville. The 140-bed facility is dedicated to providing award-winning care for veterans and their families. The home boasts multiple outdoor patios with breathtaking views of the countryside, creating an atmosphere of peace and tranquility. The community takes pride in upholding honor and quality in rural West Knoxville. Living areas and recreation rooms are available for residents to enjoy. The home is also conveniently located near several Knoxville hospitals, ensuring prompt medical attention when needed.

One of the most striking features of the facility is its spotless cleanliness. The staff is always friendly and welcoming, and they organize daily events to keep residents entertained. The outdoor walking and sitting areas are lovely, and the facility’s design is both practical and functional. With field trips and scenic views, Ben Atchley Tennessee State Veterans’ Home is the perfect place for veterans to enjoy their retirement years.

865-862-8100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.83/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 140

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 94.7%
Residents per day (avg) 128
Occupancy rate
94.7%
Residents per day (avg)
128

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

68% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 8 years

Finances and operations

Governmental home
State
Home revenue
$18.4M
Operating deficit
-$1.5M
Governmental home State
Home revenue
$18,355,722.00
Operating deficit
$-1,452,458.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
37% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.0M
Total costs $19.8M
Bed community size
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Licensed
Facility Type
Nursing Home
License Expiration
March 5, 2026

Additional licensing details

License number: 00000385

Ownership & operating entity

Ben Atchley Tennessee State Veterans‘ Home is legally operated by State of Tennessee, and administrated by Doug Ottinger.

Safety & Compliance

Wheelchair Accessible

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Long-Term Care
Skilled Nursing

Amenities & Lifestyle

24-Hour RN coverage
Private and semi-private rooms available
Physical
Occupational
and Speech Therapy
Social Services team
Spacious lounges and outdoor patio areas
Restaurant-style dining areas
Pharmacy services
Dental
podiatry
audiology & eye care
On-site barber & beautician services
Wi-Fi and cable
Daily housekeeping services
Daily laundry and linen service
Confidential assistance with forms and correspondence
Assistance with shopping
Voter Registration

Programs & Activities

Activities
Extensive daily activities program
Specific Programs
Long-Term Care, Skilled Nursing & Therapy Services, Extensive daily activities program, Wheelchair accessible transportation
Volunteer Programs
Yes

Dining & Nutrition

Food Description
Restaurant-style dining areas with a wide variety of fresh food options.

Types of Care at Ben Atchley Tennessee State Veterans‘ Home

Skilled Nursing
Contact Ben Atchley Tennessee State Veterans‘ Home

Compare Nursing Homes around Knoxville

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Ben Atchley Tennessee State Veterans‘ Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville
140
No
7
State of Tennessee
94.7%
$18,331,450.00
$6,796,331.00
37.1%
128.10
5/5
4.8302
4/5
5/5
2/5
-
Holston Health And Rehabilitation Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Knoxville
94
No
2
MCKENZIE, DANIEL
85.1%
$12,714,700.00
$5,313,962.00
41.8%
81.10
5/5
3.3625
4/5
3/5
5/5
-
Island Home Park Health and Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville (South Knoxville)
95
No
18
DURHAM, TRUDY
89.0%
$10,189,725.00
$3,100,821.00
30.4%
85.60
3/5
3.2408
4/5
1/5
4/5
1
NHC HealthCare, Farragut
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Knoxville
106
No
24
LANE, KARLA
92.0%
$21,731,200.00
$8,138,318.00
37.4%
91.70
3/5
4.1731
2/5
4/5
5/5
-
Beverly Park Place Health And Rehab
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

Knoxville
271
No
8
HILLCREST HEALTHCARE COMMUNITIES INC
61.8%
$18,620,459.00
$5,467,215.00
29.4%
157.60
2/5
3.3982
2/5
2/5
3/5
-

Places of interest near Ben Atchley Tennessee State Veterans‘ Home

Address 16.4 miles from city center

Address One Veterans Way, Knoxville, TN 37931

Calculate Travel Distance to Ben Atchley Tennessee State Veterans‘ Home

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

177
Total Staff
137
Employees
40
Contractors
62,561
Total Hours (Quarter)
80
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse179.5 No
Licensed Practical Nurse369.9 Yes
Certified Nursing Assistant978.2 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
150 staff
8.8hs shift avg
Physicians & Practitioners
7 staff
8.4hs shift avg
Therapy Services
9 staff
7.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.1hs shift avg
Dietary Services
5 staff
7.8hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
15.5%
of total hours from contractors
9,716 contractor hours this quarter
Certified Nursing Assistant: 25 Licensed Practical Nurse: 4 Speech Language Pathologist: 2 Qualified Social Worker: 1 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 1 Physical Therapy Aide: 4 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant72259731,71891100%8.2
Licensed Practical Nurse3243614,47891100%9.9
Registered Nurse170175,70291100%9.5
Clinical Nurse Specialist6062,9096774%8.4
Other Dietary Services Staff4041,8277481%7.7
Speech Language Pathologist0229006774%7.4
Physical Therapy Aide0448737380%7.3
Mental Health Service Worker2028485965%8
Respiratory Therapy Technician0225686369%6.9
Administrator1014886167%8
Nurse Practitioner1014725965%8
Dental Services Staff1014725965%8
Dietitian1014605864%7.9
Qualified Social Worker0114606571%7.1
Physical Therapy Assistant0112843538%8.1
Medical Director0111041314%8

Health Inspection History

Total Health inspections 3
14% below Tennessee average
Tennessee average: 3.5

Last Health inspection on Jan 2025

Total Health citations 5
68% below Tennessee average
Tennessee average: 15.4

1.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 4 citations
Complaint investigations 1 citations
Breakdown of citations
Critical Health citations 0
100% below Tennessee average
Tennessee average: 1.1
Serious Health citations 0
100% below Tennessee average
Tennessee average: 0.6
Moderate Health citations 4

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Jan 23, 2025
Corrected

Care Planning moderate citation Feb 14, 2024
Corrected

Care Planning moderate citation Feb 14, 2024
Corrected

Quality of Care moderate citation Apr 24, 2019
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: State Government
Part of: Tennessee State Veterans Home Board
Resident Census by Payment Source
132 Total Residents
Medicare 1 (0.8%)
Medicaid 28 (21.2%)
Private Pay/Other 103 (78%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 12.0
15% worse than Tennessee average
Tennessee average: 10.5
Functional decline score 23.2
19% worse than Tennessee average
Tennessee average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 15.6%
3% below Tennessee average.

Walking Ability Worsened 28.3%
30% above Tennessee average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 25.7%
24% above Tennessee average.
Safety & clinical stability

Falls with Major Injury 5.4%
47% above Tennessee average.

High Risk Residents with Pressure Ulcers 7.0%
30% above Tennessee average.

Urinary Tract Infection 3.3%
60% above Tennessee average.
Emotional & behavioral wellbeing

Depressive Symptoms 5.2%
53% below Tennessee average.

Antipsychotic Use 23.1%
40% above Tennessee average.
Preventive care

Pneumococcal Vaccine 99.6%
11% above Tennessee average.

Influenza Vaccine 96.1%
2% above Tennessee average.
Nutrition & physical health

Lost Too Much Weight 3.7%
41% below Tennessee average.
Short-stay resident measures
Pneumococcal Vaccine 88.0%

10% better than Tennessee average
Antipsychotic medication increase 8.1%

377% worse than Tennessee average
Influenza Vaccine 82.5%

Near Tennessee average

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CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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