Overall quality of life and resident wellbeing
The staff at Ben Atchley Veterans Home is consistently praised for their professionalism, care, and ability to form strong bonds with residents, which enhances the overall quality of care.
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Ben Atchley Tennessee State Veterans’ Home is a cozy country retreat nestled in the scenic West Knoxville. The 140-bed facility is dedicated to providing award-winning care for veterans and their families. The home boasts multiple outdoor patios with breathtaking views of the countryside, creating an atmosphere of peace and tranquility. The community takes pride in upholding honor and quality in rural West Knoxville. Living areas and recreation rooms are available for residents to enjoy. The home is also conveniently located near several Knoxville hospitals, ensuring prompt medical attention when needed.
One of the most striking features of the facility is its spotless cleanliness. The staff is always friendly and welcoming, and they organize daily events to keep residents entertained. The outdoor walking and sitting areas are lovely, and the facility’s design is both practical and functional. With field trips and scenic views, Ben Atchley Tennessee State Veterans’ Home is the perfect place for veterans to enjoy their retirement years.
The staff at Ben Atchley Veterans Home is consistently praised for their professionalism, care, and ability to form strong bonds with residents, which enhances the overall quality of care.
The facility's atmosphere is notably positive, with residents appearing happy and well-treated, contributing to a sense of community and well-being among both residents and visitors.
This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.
Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Ben Atchley Tennessee State Veterans‘ Home is legally operated by State of Tennessee, and administrated by Doug Ottinger.
16.4 miles from city center
One Veterans Way, Knoxville, TN 37931
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For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 17 | 9.5 | No |
| Licensed Practical Nurse | 36 | 9.9 | Yes |
| Certified Nursing Assistant | 97 | 8.2 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 72 | 25 | 97 | 31,718 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 32 | 4 | 36 | 14,478 | 91 | 100% | 9.9 |
| Registered Nurse | 17 | 0 | 17 | 5,702 | 91 | 100% | 9.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,909 | 67 | 74% | 8.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,827 | 74 | 81% | 7.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 900 | 67 | 74% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 873 | 73 | 80% | 7.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 848 | 59 | 65% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 568 | 63 | 69% | 6.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 460 | 58 | 64% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 460 | 65 | 71% | 7.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 284 | 35 | 38% | 8.1 |
| Medical Director | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
Source: CMS Health Citations (Apr 2019 – Jan 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jan 23, 2025 | D | Abuse/Neglect | F0600 | Corrected |
| Feb 14, 2024 | D | Care Planning | F0641 | Corrected |
| Feb 14, 2024 | D | Care Planning | F0644 | Corrected |
| Apr 24, 2019 | D | Quality of Care | F0689 | Corrected |
| Apr 24, 2019 | C | Care Planning | F0657 | Corrected |
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