Occupancy rate
82%
14% higher than Tennessee averageTennessee average: 72%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Holston Health And Rehabilitation Center
Nursing Home in Knoxville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Holston Health And Rehabilitation Center
Nursing Home in Knoxville
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Holston Health and Rehabilitation Center
Experience care and assistance like no other with the extraordinary senior living community of Holston Health and Rehabilitation Center in Boyd’s Bridge Pike, Knoxville, TN, offering a wide range of care options including continuing care, rehabilitation, skilled nursing, respite care, and hospice. The community takes pride in a team of compassionate and highly skilled professionals attending to seniors’ unique needs and aspirations around the clock. Featuring physical, occupational, and speech therapy, Holston Health and Rehabilitation Center works hard to enhance seniors’ well-being day by day.
Alongside specialized programs such as IV therapy, wound care, podiatry care, pain management, diabetes management, and psychological services, the community fosters a lively and inviting environment to ensure seniors are comfortable and well-cared for. Meals are meticulously prepared and approved by dietitians to meet dietary needs and preferences. Holston Health and Rehabilitation Center is a good place to find all the care you need with its exceptional services and extensive amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 74th out of 139 homes in Tennessee.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 74th out of 139 homes in Tennessee.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 22m per day
vs Tennessee avg
-8%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
94
Avg. Length of Stay
63 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
64% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.4M
Profit
$1.3M
Privately-owned community
Operated by a business corporation.
Home revenue
$13.4M
Profit
$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.1M
94-bed community
A larger shared setting that may offer more common spaces and organized community services.
30 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 2 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
14% higher than Tennessee averageOccupied beds
77 / 94
Average residents
82 per day
Facility TypeNursing Home
StatusLicensed
IssuanceJune 2, 1995
ExpirationJanuary 28, 2026
License Number00000333
CMS Certification Number445344
Holston Health And Rehabilitation Center is legally operated by NHC HealthCare/Holston Hills, LLC, and administrated by Daniel Graham McKenzie.
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Rehabilitation
Hospice Care
Activities And Entertainment Scheduled Daily
Beauty/Barber Shop
Gardening Area
Dining Room
Private Event Room
Regular Social Events
Religious Services
Housekeeping And Laundry Services
High-Speed Wireless Internet Service
Cable Tv In Each Room
ActivitiesActivities and entertainment are scheduled daily.
Specific ProgramsIndividual nursing care 24 hours a day, Physician directed protocols, Specialized nutrition program, Recreation specialist, Diabetes management, Specialty services available, IV therapy, Wound care, Podiatry care, Pain management, Psychological services, Physical Therapy, Occupational Therapy, Speech Therapy, Home Health Care Services, Hospice care services.
Religious ServicesYes
Food DescriptionDietician and chef approved meals are provided.
What does this home offer?
Building Type: Single-story
Types of Care at Holston Health And Rehabilitation Center
Skilled Nursing
Hospice Care
Home Care
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
3 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Tennessee average: 9 complaint visits
Show Inspection Reports
Latest inspection
Date
December 11, 2024
Complaint Investigation6 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
Inspection Report Summary for Holston Health And Rehabilitation Center
The most recent inspections on December 11, 2024, identified deficiencies related to resident care planning and protection from abuse and misappropriation. Earlier inspections noted issues with resident confidentiality, infection prevention oversight, and care plan implementation, showing a pattern of challenges in care coordination and resident safety. Inspectors cited failures to develop and implement comprehensive care plans, protect residents from physical abuse by others, and prevent staff misappropriation of resident funds. Complaint investigations included substantiated findings of resident abuse and staff theft, with the involved staff member resigning; enforcement actions were not listed in the available reports. The facility’s inspection history shows recurring issues in care planning and resident protection without a clear trend of improvement or worsening.
Health Inspection History
Inspections
Total health inspections
2
Tennessee average 3.5
Last Health inspection on Dec 2024
Total health citations
5
Tennessee average 15.4
Citations per inspection
2.5
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
3 of 5 citations resulted from standard inspections; and 2 of 5 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
5 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 11, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 11, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 11, 2024
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 23, 2022
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Mar 23, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
| Ben Atchley Tennessee State Veterans‘ Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 140 | 94.7% | +30% | 4.83 | +10% | +33% | 0 | 5 | 1.7 | 0 | 128 | - | 7 | State Of Tennessee | $18.3M | $6.8M | 37.1% | 445484 | ||||
| Holston Health And Rehabilitation Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Knoxville | 94 | 85.1% | +17% | 3.36 | -1% | -7% | 0 | 5 | 2.5 | 0 | 81 | - | 2 | Mckenzie, Daniel | $12.7M | $5.3M | 41.8% | 445344 | ||||
| Beverly Park Place Health And Rehab |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Knoxville (Corinth) | 271 | 90.6% | +24% | 3.40 | +31% | -6% | 0 | 14 | 2.8 | 0 | 158 | - | 8 | Hillcrest Healthcare Communities Inc | $18.6M | $5.5M | 29.4% | 445131 | ||||
| Autumn Care II, LLC | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 56 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Emory Mills Senior Living | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Knoxville | 107 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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Places of interest near Holston Health And Rehabilitation Center
5.8 miles from city center
Estimated distance in miles from Knoxville's city center to Holston Health And Rehabilitation Center's address, calculated via Google Maps.
— 4.78 miles to nearest hospital (Select Specialty Hospital - Knoxville)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
140
Employees
138
Contractors
2
Staff to resident ratio
1.73:1
0% compared with Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
50
Average shift
7.5 hours
10% worse than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
34,089
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
12
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
56
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
5 contractor hours this quarter
Occupational Therapy Assistant: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 56 | 0 | 56 | 14,591 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 23 | 0 | 23 | 6,178 | 91 | 100% | 8.1 |
| Registered Nurse | 12 | 0 | 12 | 3,574 | 91 | 100% | 7.7 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,458 | 73 | 80% | 7.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,196 | 65 | 71% | 7.6 |
| Nurse Aide in Training | 5 | 0 | 5 | 1,001 | 78 | 86% | 7.8 |
| Speech Language Pathologist | 7 | 0 | 7 | 991 | 65 | 71% | 7.7 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 846 | 68 | 75% | 7.8 |
| Physical Therapy Aide | 5 | 0 | 5 | 583 | 66 | 73% | 6 |
| Dietitian | 2 | 0 | 2 | 562 | 67 | 74% | 6.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 526 | 71 | 78% | 6.7 |
| Nurse Practitioner | 2 | 0 | 2 | 520 | 65 | 71% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 469 | 59 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 455 | 60 | 66% | 7.6 |
| Occupational Therapy Aide | 3 | 0 | 3 | 382 | 52 | 57% | 7.3 |
| Qualified Social Worker | 2 | 0 | 2 | 269 | 65 | 71% | 4.1 |
| RN Director of Nursing | 1 | 0 | 1 | 24 | 6 | 7% | 3.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 3 | 1 | 1% | 3 |
| Medical Director | 0 | 1 | 1 | 2 | 3 | 3% | 0.5 |
56 Certified Nursing Assistant
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
12 Registered Nurse
% of Days
100%
4 Mental Health Service Worker
% of Days
80%
4 Clinical Nurse Specialist
% of Days
71%
5 Nurse Aide in Training
% of Days
86%
7 Speech Language Pathologist
% of Days
71%
5 Respiratory Therapy Technician
% of Days
75%
5 Physical Therapy Aide
% of Days
73%
2 Dietitian
% of Days
74%
4 Physical Therapy Assistant
% of Days
78%
2 Nurse Practitioner
% of Days
71%
1 Other Dietary Services Staff
% of Days
65%
1 Administrator
% of Days
64%
1 Dental Services Staff
% of Days
66%
3 Occupational Therapy Aide
% of Days
57%
2 Qualified Social Worker
% of Days
71%
1 RN Director of Nursing
% of Days
7%
1 Occupational Therapy Assistant
% of Days
1%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
81
Medicare
19
23.5% of residents
Medicaid
44
54.3% of residents
Private pay or other
18
22.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.0
43% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
38% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
61% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.8%
Percent of long-stay residents whose ability to move independently worsened
13.8%
36% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
21% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.8%
30% worse than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
69% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.6%
Percent of long-stay residents with a urinary tract infection
2.6%
27% worse than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.5%
Percent of long-stay residents who lose too much weight
3.5%
44% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
11.6%
Percent of long-stay residents who have depressive symptoms
11.6%
5% worse than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.1%
Percent of long-stay residents who received an antipsychotic medication
7.1%
57% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
9% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.2%
6% worse than Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
23% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
75% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
15% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Holston Health And Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
85.1%
↑ 1.5pp vs 2022
Net Income
$1.3M
↑ ~$1.3M vs 2022
Total Payroll
$6.2M
↑ ~$484.9K vs 2022
Profit Margin
9.9%
↑ 10.1pp vs 2022
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