Inspection Reports for
Blossom Grove Alzheimer’s Special Care Center

11116 New Jersey St, Redlands, CA 92373, CA, 92373

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 0.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

90% better than California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023
2024
2025

Census

Latest occupancy rate 67% occupied

Based on a October 2025 inspection.

Occupancy over time

27 36 45 54 63 72 Feb 2021 Aug 2021 Oct 2022 May 2024 Jun 2025 Oct 2025

Inspection Report

Annual Inspection
Census: 44 Capacity: 66 Deficiencies: 2 Date: Oct 28, 2025

Visit Reason
The visit was an unannounced required comprehensive annual inspection conducted by Licensing Program Analysts to evaluate compliance with licensing requirements.

Findings
The facility was found to be operating within approved capacity and in generally good condition with adequate staffing and supplies. However, two Type A deficiencies were cited related to personnel records: missing health screenings and lack of current CPR/First Aid certification for staff, posing immediate health and safety risks.

Deficiencies (2)
Personnel records did not include required health screenings for staff, posing an immediate health, safety, or personal rights risk to persons in care.
Staff on each shift did not have current CPR/First Aid certification, posing an immediate health, safety, or personal rights risk to persons in care.
Report Facts
Deficiencies cited: 2 Client files reviewed: 6 Staff files reviewed: 6

Employees mentioned
NameTitleContext
Cristina R. MillerAdministratorMet during inspection and recipient of report discussion
Nedra BrownLicensing Program ManagerNamed in report as Licensing Program Manager
Lavette FarlowLicensing Program AnalystConducted inspection and signed report

Inspection Report

Complaint Investigation
Census: 45 Capacity: 66 Deficiencies: 0 Date: Jun 6, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff improperly transferred a resident resulting in the resident's death.

Complaint Details
The complaint alleged that staff improperly transferred a resident causing a fall, back fractures, and subsequent death about four months later. Interviews revealed a similar incident in 2018 involving Resident #1 who fell from an unlocked wheelchair, sustained fractures, was given medication, and later died. No medical or death records were obtained. Staff did not recall the incident due to its occurrence seven years prior. The allegation was unsubstantiated.
Findings
The investigation included interviews and records review. The allegation was unsubstantiated due to lack of sufficient evidence, as records and medical documentation were unavailable and staff did not recall the incident. The allegation may have happened but there was no preponderance of evidence to prove it.

Report Facts
Complaint received date: Feb 16, 2021 Number of staff interviews conducted: 2 Number of fractures sustained by Resident #1: 3 Resident #1 death date: Oct 10, 2018

Employees mentioned
NameTitleContext
Janira ArreolaLicensing Program AnalystConducted the complaint investigation visit and authored the report
Cristina MillerDirectorFacility Director met with Licensing Program Analyst during investigation
Joel EsquivelLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Annual Inspection
Census: 48 Capacity: 66 Deficiencies: 0 Date: Oct 23, 2024

Visit Reason
The visit was an unannounced required comprehensive annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with regulations.

Findings
The facility was found to be operating within approved capacity and in safe, clean conditions with no deficiencies cited. All physical plant, food service, and care and supervision standards were met, and client and staff files were reviewed and found current.

Report Facts
Client files reviewed: 4 Staff files reviewed: 4

Employees mentioned
NameTitleContext
Bernadette AllenLicensing Program AnalystConducted the inspection and signed the report
Christina MillerAdministratorFacility representative met during inspection and received the report
Karen ClemonsLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 54 Capacity: 66 Deficiencies: 0 Date: May 6, 2024

Visit Reason
The visit was an unannounced complaint investigation regarding an allegation that unqualified staff were administering insulin to residents.

Complaint Details
The complaint alleged unqualified staff administering insulin to residents. The allegation was investigated and found unsubstantiated based on staff interviews and documentation review.
Findings
The investigation found that insulin was administered only by medically qualified staff as documented in Medication Administration Records and staff records. Therefore, the allegation was deemed unsubstantiated.

Report Facts
Capacity: 66 Census: 54

Employees mentioned
NameTitleContext
Javier PrietoLicensing Program AnalystConducted the complaint investigation
Brittany ButtsResident Care CoordinatorMet with investigator and involved in investigation
Karen ClemonsLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Annual Inspection
Census: 58 Capacity: 66 Deficiencies: 0 Date: Sep 22, 2023

Visit Reason
Licensing Program Analyst Magda Malcore made an unannounced visit to the facility to conduct a required annual inspection.

Findings
The facility was inspected inside and out, including client bedrooms, bathrooms, kitchen, and safety features. The facility was found to be well maintained, with safe food storage, proper medication administration, and all client and staff records in order.

Report Facts
Client bedrooms inspected: 5 Client bathrooms inspected: 5 Hot water temperature range: 105 Hot water temperature range: 110

Employees mentioned
NameTitleContext
Susiani HalimExecutive DirectorMet with Licensing Program Analyst during the inspection and received the report
Magda MalcoreLicensing Program AnalystConducted the inspection visit
Karen ClemonsLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 53 Capacity: 66 Deficiencies: 0 Date: Oct 19, 2022

Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility did not correctly refund a resident.

Complaint Details
The complaint allegation that the facility did not correctly refund the resident was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis.
Findings
After interviews, record review, and gathering evidence, it was determined that the resident's funds were refunded, and the allegation was deemed unfounded.

Employees mentioned
NameTitleContext
Bernadette AllenEvaluator / Licensing Program AnalystConducted the complaint investigation and delivered findings.
Susiani HaliumAdministratorMet with the Licensing Program Analyst during the investigation.
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Annual Inspection
Census: 49 Capacity: 66 Deficiencies: 0 Date: Jul 15, 2022

Visit Reason
The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The inspection found no health or safety concerns and no deficiencies were cited. The facility demonstrated adequate infection control measures, including COVID-19 postings, hand hygiene supplies, symptom monitoring, and proper cleaning protocols.

Employees mentioned
NameTitleContext
Susiani HaliumAdministratorMet during inspection and confirmed no COVID-19 cases/exposures.
Bernadette AllenLicensing Program AnalystConducted the unannounced annual inspection visit.
Karen ClemonsLicensing Program ManagerNamed in report header and signature section.

Inspection Report

Annual Inspection
Census: 54 Capacity: 66 Deficiencies: 0 Date: Aug 23, 2021

Visit Reason
The visit was an unannounced required annual inspection with an emphasis on infection control due to the COVID-19 pandemic.

Findings
No health and safety concerns were observed during the inspection, and no deficiencies were cited. The facility demonstrated adequate infection control measures, sufficient PPE supplies, and proper staff training.

Report Facts
PPE supply duration: 30

Employees mentioned
NameTitleContext
Susiani HaliumAdministratorFacility Administrator who confirmed no COVID-19 cases and was present during the inspection
Elecia WeathersbyLicensing Program AnalystConducted the inspection and made observations
Efren MalagonLicensing Program ManagerNamed in the report header

Inspection Report

Complaint Investigation
Census: 49 Capacity: 66 Deficiencies: 0 Date: Jun 11, 2021

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff neglect contributed to a resident's death.

Complaint Details
The complaint alleged that staff neglect contributed to a resident's death. The investigation included interviews and medical record reviews. The allegation was found to be unsubstantiated due to lack of evidence linking neglect to the resident's death.
Findings
The investigation found that the resident was hospitalized from June 11, 2019 until their death on July 31, 2019, and a review of medical records did not indicate that the cause of death was related to neglect by the facility. The allegation was determined to be unsubstantiated.

Report Facts
Facility capacity: 66 Census: 49

Employees mentioned
NameTitleContext
Deborah MullenLicensing Program AnalystConducted the complaint investigation and unannounced visit
Susiani HalimExecutive DirectorMet with the Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Census: 40 Capacity: 66 Deficiencies: 0 Date: Feb 23, 2021

Visit Reason
The Licensing Program Analyst conducted an unannounced health and safety tele-inspection to address concerns relating to complaint #18-AS-20200731095043.

Complaint Details
Complaint #18-AS-20200731095043 was investigated; no substantiated concerns were found.
Findings
No reports of concerns were received during resident interviews, and no health and safety concerns were observed at the time of the visit.

Employees mentioned
NameTitleContext
Stephanie TorresLicensing Program AnalystConducted the tele-inspection and discussed the purpose of the call.
Yndira LepeHealth Service DirectorFacility representative who spoke with the Licensing Program Analyst during the inspection.

Report

August 20, 2025

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