45 Reports
Inspection Report — Aug 27, 2026
Annual Inspection
Date: Aug 27, 2026
Visit Reason
The State Agency (SA) conducted an annual recertification survey at the facility from 08/24/2026 through 08/27/2026. During the survey, the SA determined the facility was not in compliance with the requirements of participation in Medicare and Medicaid and cited F656, F677, F688, F690 and F761.
Findings
The facility was found not in compliance with Medicare and Medicaid participation requirements, citing deficiencies in comprehensive care planning, ADL care, mobility maintenance, catheter care, and medication storage.
Deficiencies (5)
F0656 - The facility failed to develop and implement comprehensive care plans for baths, oral care, nail care, and Foley catheter care for four residents (#30, #40, #53, and #73).
F0677 - The facility failed to provide and consistently complete baths, whirlpool baths, nail care, and oral care for three residents (#30, #40, and #53).
F0688 - The facility failed to assess and provide appropriate treatment, services, equipment, or positioning interventions to maintain or prevent further decline in range of motion for Resident #62 with significant bilateral hand contractures.
F0690 - The facility failed to assess Resident #73 for self-Foley care, obtain a physician order for self-care, and document the resident's performance of self-catheterization, placing the resident at risk for infection due to improper technique.
F0761 - The facility failed to ensure expired medications were removed from active medication stock on the 100 Hall medication cart, including a bottle of Cetirizine expired in 07/2026.
Report Facts
Deficiencies cited: 5
Inspection Report — Aug 27, 2026
Annual Inspection
Date: Aug 27, 2026
Visit Reason
The State Agency (SA) conducted an annual recertification survey at the facility from 08/24/26 through 08/27/26. During the survey, the SA determined the facility was not in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements and cited M610, M625 and M715.
Findings
The facility was found not in compliance with state licensure requirements, with deficiencies cited in activities of daily living, range of motion, and labeling of drugs. The facility failed to provide consistent personal care, failed to assess and treat a resident's hand contractures, and failed to remove expired medications from active stock.
Deficiencies (3)
M610 - Activities of daily living. The facility failed to provide and consistently complete baths, whirlpool baths, nail care, and oral care for three of eighteen residents reviewed, including Residents #30, #40, and #53.
M625 - Range of motion. The facility failed to assess and provide appropriate treatment or interventions to maintain or prevent further decline in range of motion for one resident with significant bilateral hand contractures, Resident #62.
M715 - Labeling of drugs. The facility failed to ensure expired medications were removed from active medication stock on the 100 Hall medication cart.
Report Facts
Deficiencies cited: 3
Inspection Report — Aug 25, 2026
Life Safety
Date: Aug 25, 2026
Visit Reason
The survey was conducted to assess compliance with the 2012 Edition of the Life Safety Code (LSC) and Emergency Preparedness requirements.
Findings
The facility was found to be in compliance with all applicable Life Safety Code and Emergency Preparedness requirements. No deficiencies were cited during this survey.
Inspection Report — Jul 14, 2026
Complaint Investigation
Date: Jul 14, 2026
Visit Reason
On 07/14/26 the State Agency conducted a desk review of the information provided related to the complaint survey completed on 05/28/26. The facility confirmed measures were put in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements.
Complaint Details
CI MS#26995 complaint survey completed on 05/28/26; the facility was found in compliance with no deficiencies cited.
Findings
The State Agency found the facility in compliance and recommended the facility be placed back in compliance effective 07/08/26. No deficiencies were cited in this document.
Report Facts
Deficiencies cited: 0
Inspection Report — May 28, 2026
Complaint Investigation
Date: May 28, 2026
Visit Reason
The State agency conducted a Complaint Investigation (CI) on 5/28/26 to investigate a Facility Reported Incident (FRI) incident #2959557.
Complaint Details
Complaint Investigation CI MS#2959557 regarding a Facility Reported Incident. Deficiency cited for failure to notify physician and Resident Representative following a change in condition.
Findings
The facility was found not in compliance with Minimum Standards for Institutions for the Aged or Infirm and cited M500 for failing to immediately notify the resident's physician and Resident Representative following a change in condition involving one resident.
Deficiencies (1)
M500 - The facility failed to immediately notify the resident's physician and Resident Representative following a change in condition involving one of three residents reviewed. Specifically, a resident was found with abrasions on both knees after a fall that was not reported as such by the CNA, delaying proper notification and evaluation.
Report Facts
Deficiencies cited: 1
Inspection Report — May 28, 2026
Complaint Investigation
Date: May 28, 2026
Visit Reason
The State agency conducted a Complaint Investigation (CI) on 5/28/26 to investigate a Facility Reported Incident (FRI) Incident #2959557.
Complaint Details
CI MS#2959557 investigated a Facility Reported Incident involving failure to notify the physician and resident representative of a resident's fall. Deficiency was cited.
Findings
The facility failed to immediately notify the resident's physician and Resident Representative following a change in condition involving one of three residents reviewed for notification requirements. Specifically, a fall of Resident #1 was not promptly reported by staff, resulting in delayed notification and evaluation.
Deficiencies (1)
F0580 - Notify of Changes (Injury/Decline/Room, etc.). The facility failed to immediately notify the resident's physician and Resident Representative following a change in condition involving one resident who fell and sustained abrasions, and staff failed to report the fall promptly.
Report Facts
Deficiencies cited: 1
Inspection Report — May 19, 2025
Complaint Investigation
Date: May 19, 2025
Visit Reason
The State Agency conducted a Complaint Investigation (CI MS #28793) related to nursing services and quality of care regarding resident left soiled for extended periods.
Complaint Details
CI MS #28793 was investigated related to nursing services and quality of care regarding resident left soiled for extended periods. The SA determined the facility was in compliance with no deficiencies cited.
Findings
The facility was found in compliance with the requirements for participation in Medicare and Medicaid and there were no deficiencies cited.
Report Facts
Complaint investigations: 1
Inspection Report — May 19, 2025
Complaint Investigation
Date: May 19, 2025
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #28793 at the facility on 5/19/25 related to nursing services and quality of care regarding resident left soiled for extended periods.
Complaint Details
Complaint CI MS#28793 was investigated related to nursing services and quality of care regarding resident left soiled for extended periods. The complaint was not substantiated as no deficiencies were cited.
Findings
The facility was found in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirement. There were no deficiencies cited.
Inspection Report — Apr 9, 2025
Complaint Investigation
Date: Apr 9, 2025
Visit Reason
The State Agency (SA) conducted a Complaint Investigation (CI MS #27546) related to pressure wounds, neglect and quality of care.
Complaint Details
CI MS #27546 was investigated related to pressure wounds, neglect and quality of care. The SA determined the facility was in compliance with no deficiencies cited.
Findings
The SA determined the facility was in compliance with the requirements for participation in Medicare and Medicaid and there were no deficiencies cited.
Report Facts
Complaint investigations: 1
Inspection Report — Jan 6, 2025
Annual Inspection
Date: Jan 6, 2025
Visit Reason
The State Agency conducted a desk review of the information provided related to the annual survey completed on 11/21/24. The information confirmed the facility had put measures in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements of participation.
Findings
The State Agency is recommending that the facility be placed back in compliance effective 01/03/25. No deficiencies were cited in this desk review.
Inspection Report — Nov 21, 2024
Annual Inspection
Date: Nov 21, 2024
Visit Reason
The State Agency (SA) conducted an annual recertification survey at the facility from 11/18/24 through 11/21/24. During the survey, the SA determined the facility was not in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements and cited M500 and M1570.
Findings
The facility was found not in compliance with state licensure requirements due to unresolved grievances regarding rude staff and failure to maintain effective infection control during PEG tube care. The facility failed to resolve grievances in a timely manner for five residents and failed to perform proper hand hygiene during PEG tube care for one resident.
Deficiencies (2)
M500 - Residents' Rights. The facility failed to ensure grievances regarding rude staff were resolved in a timely manner for five of the 19 sampled residents, with repeated complaints about rude Certified Nurse Aides on various shifts.
M1570 - Infection Control. The facility failed to prevent possible infection spread during PEG tube care for one of three residents with PEG tubes when a nurse did not perform hand hygiene between glove changes.
Report Facts
Deficiencies cited: 2
Inspection Report — Nov 21, 2024
Annual Inspection
Date: Nov 21, 2024
Visit Reason
The State Agency (SA) conducted an annual recertification survey at the facility from 11/18/24 through 11/21/24. During the survey, the SA determined the facility was not in compliance with the requirements of participation in Medicare and Medicaid and cited F585 and F880.
Findings
The facility was found not in compliance due to failure to resolve grievances regarding rude staff in a timely manner for five sampled residents and failure to prevent possible spread of infection during PEG tube care for one resident.
Deficiencies (2)
F0585 - Grievances. The facility failed to ensure grievances regarding rude staff were resolved in a timely manner for five of 19 sampled residents, with repeated complaints about rude behavior by CNAs on various shifts.
F0880 - Infection Prevention & Control. The facility failed to prevent possible spread of infection during PEG tube care for one of three residents with PEG tubes when a nurse did not perform hand hygiene between glove changes.
Report Facts
Deficiencies cited: 2
Inspection Report — Nov 21, 2024
Complaint Investigation
Date: Nov 21, 2024
Visit Reason
The inspection was conducted to investigate complaints regarding rude behavior by Certified Nurse Aides (CNAs) and to assess infection prevention practices during PEG tube care.
Complaint Details
The investigation was complaint-driven based on multiple resident grievances about rude behavior by CNAs on various shifts. The complaints were substantiated as the facility acknowledged persistent issues and inadequate resolution.
Findings
The facility failed to resolve grievances about rude CNA behavior in a timely manner for several residents and failed to prevent possible infection spread during PEG tube care due to inadequate hand hygiene by a nurse.
Deficiencies (2)
F 0585: The facility failed to ensure grievances regarding rude staff were resolved timely for five of nineteen sampled residents. Residents reported CNAs displayed rude behavior and did not assist appropriately during care.
F 0880: The facility failed to prevent possible infection spread during PEG tube care for one of three residents with PEG tubes. A nurse did not perform hand hygiene between glove changes, risking cross-contamination.
Report Facts
Residents affected: 5
Residents with PEG tubes observed: 3
Residents with PEG tube care deficiency: 1
In-service training dates: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Social Services Director | Confirmed Resident Council meetings and acknowledged persistent complaints about rude CNAs | |
| Staff Development Nurse | Received grievances and acknowledged CNA rudeness issue on night shift | |
| Administrator | Confirmed grievance discussions and acknowledged recurring complaints about rude CNAs | |
| RN #1 | Registered Nurse / Wound Care Nurse | Observed failing to perform hand hygiene between glove changes during PEG tube care |
| Director of Nurses (DON) | Stated expectation for hand hygiene after each glove change and emphasized infection risk | |
| LPN #1 | Licensed Practical Nurse / Infection Preventionist | Confirmed hand hygiene failure constituted cross-contamination risk |
Inspection Report — Nov 18, 2024
Life Safety
Date: Nov 18, 2024
Visit Reason
Survey conducted on 11/18/24 reveals the above facility meets all applicable Federal, State and local emergency preparedness requirements. The facility meets the applicable provisions of the 2012 (existing) Edition of the Life Safety Code (LSC) of the National Fire Protection Association (NFPA).
Findings
The facility was found in compliance with all emergency preparedness and life safety code requirements. No deficiencies were cited.
Inspection Report — Oct 10, 2024
Complaint Investigation
Date: Oct 10, 2024
Visit Reason
The State Agency conducted Complaint Investigations (CIs), MS #26275, MS #26313, and MS #26368, at the facility from 10/8/24 through 10/10/24. MS #26275 was investigated related to quality of care and therapeutic diets. MS #26313 was investigated for facility not clean and roaches in the facility. MS #26368 was investigated related to staffing, neglect, and nursing services.
Complaint Details
Complaint Investigations MS #26275, MS #26313, and MS #26368 were conducted related to quality of care, therapeutic diets, cleanliness, roaches, staffing, neglect, and nursing services. The facility was found in compliance with no deficiencies cited.
Findings
During the survey, the State Agency determined the facility was in compliance with the requirements for participation in Medicare and Medicaid and there were no deficiencies cited.
Report Facts
Complaint Investigations: 3
Inspection Report — Sep 4, 2024
Complaint Investigation
Date: Sep 4, 2024
Visit Reason
On 09/04/24 the State Agency conducted a desk review of the information provided related to the complaint survey completed on 07/31/24. The facility confirmed measures were put in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements.
Complaint Details
CI MS#26995 complaint investigation was reviewed and found to be substantiated but corrected; the facility was placed back in compliance.
Findings
The State Agency found the facility in compliance and is recommending the facility be placed back in compliance effective 09/02/24.
Report Facts
Deficiencies cited: 0
Inspection Report — Jul 31, 2024
Complaint Investigation
Date: Jul 31, 2024
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #23096, MS #23929, MS #25202, MS #25457, MS #25633, MS #25981, MS #25988, MS #26014, MS #26016, and MS #26018, at the facility from 7/28/24 through 7/31/23. Multiple complaints were investigated related to Administration, Resident Rights, Infection Control, Quality of Care, Physical Environment, Nursing Services, Resident Abuse and Resident Neglect.
Complaint Details
Complaint Investigation (CI), MS #23096, MS #23929, MS #25202, MS #25457, MS #25633, MS #25981, MS #25988, MS #26014, MS #26016, and MS #26018. The SA cited M500 related to MS #25988, MS #25202, and MS #26018. The facility was found not in compliance.
Findings
The facility was found not in compliance with the Minimum Standards for Institutions for the Aged or Infirm, state licensure requirement. The SA cited M500 related to multiple complaints. The facility failed to ensure sufficient bath linens for residents, failed to allow residents to exercise autonomy regarding bathing schedules and clothing preferences, and failed to obtain consent prior to changing private insurance plans for a resident.
Deficiencies (1)
M500 - Residents' Rights. The facility failed to provide sufficient bath linens for one of three days observed, failed to allow two of nine sampled residents to exercise autonomy over bathing schedules and clothing preferences, and failed to obtain consent before changing private insurance plans for one resident.
Report Facts
Deficiencies cited: 1
Inspection Report — Jul 31, 2024
Complaint Investigation
Date: Jul 31, 2024
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #23096, MS #23929, MS #25202, MS #25457, MS #25633, MS #25981, MS #25988, MS #26014, MS #26016, and MS #26018, at the facility from 7/28/24 through 7/31/23. Multiple investigations covered Administration, Resident Rights, Infection Control, Quality of Care, Physical Environment, Nursing Services, Resident Abuse and Neglect.
Complaint Details
Complaint Investigation (CI), MS #23096, MS #23929, MS #25202, MS #25457, MS #25633, MS #25981, MS #25988, MS #26014, MS #26016, and MS #26018. Multiple allegations including Administration, Resident Rights, Infection Control, Quality of Care, Physical Environment, Nursing Services, Resident Abuse and Neglect. Deficiencies cited for MS #23929 (F572), MS #25988, MS #26018, and MS #25202 (F584 and F561).
Findings
Three deficiencies were cited related to resident self-determination, notice of rights and rules, and safe/clean/homelike environment. The facility failed to ensure residents could exercise autonomy regarding bathing schedules and clothing, obtain consent before changing insurance plans, and provide sufficient clean linens to allow residents to bathe at preferred times.
Deficiencies (3)
F0561 - Self-Determination. The facility failed to ensure two residents had the opportunity to exercise autonomy regarding bathing schedules and clothing preferences due to lack of clean linens and delayed return of personal clothing.
F0572 - Notice of Rights and Rules. The facility failed to obtain consent from one resident prior to changing private insurance plans, resulting in disenrollment without authorization.
F0584 - Safe/Clean/Comfortable/Homelike Environment. The facility failed to provide sufficient clean bath linens on one of three observed days, causing residents to delay bathing and dressing according to their preferences.
Report Facts
Deficiencies cited: 3
Inspection Report — Jul 31, 2024
Routine
Date: Jul 31, 2024
Visit Reason
The inspection was conducted to assess compliance with resident rights, consent for insurance changes, and provision of a safe, clean, and homelike environment, including availability of linens and residents' autonomy in bathing and dressing routines.
Findings
The facility failed to ensure residents could exercise autonomy regarding bathing schedules and clothing preferences due to lack of clean linens and personal clothing not returned from laundry. Consent was not obtained from one resident before disenrollment from managed care insurance. The facility also failed to provide sufficient bath linens on one day of observation, impacting residents' preferred routines.
Deficiencies (3)
F 0561: The facility failed to ensure two residents had the opportunity to exercise autonomy regarding bathing schedules and clothing due to lack of clean washcloths, bath towels, and personal clothing not returned from laundry.
F 0572: The facility failed to obtain consent from one resident prior to changing private insurance plans, resulting in disenrollment from managed care without authorization.
F 0584: The facility failed to provide sufficient bath linens to allow residents to bathe at their preferred time on one of three days of observation.
Report Facts
Residents sampled: 9
Residents affected: 2
Residents affected: 1
Days of observation: 3
Residents affected: 1
Inspection Report — Aug 15, 2023
Complaint Investigation
Date: Aug 15, 2023
Visit Reason
On 08/15/23 the State Agency conducted a desk review of the information provided related to the complaint survey completed on 06/23/23. The facility confirmed measures were put in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements.
Complaint Details
Complaint survey completed on 06/23/23; the facility was found in compliance after the desk review and no deficiencies were cited.
Findings
The State Agency found the facility in compliance and is recommending the facility be placed back in compliance effective 08/11/23. No deficiencies were cited in this desk review.
Report Facts
Deficiencies cited: 0
Inspection Report — Jun 23, 2023
Complaint Investigation
Date: Jun 23, 2023
Visit Reason
The State Agency conducted Complaint Investigations (CI) at the facility for two complaints, CI MS #21795 and CI MS #21799 from 6/22/23 through 6/23/23. The SA investigated CI MS #21795 for Dietary Services, Resident Rights, and Environment and found the facility in compliance with no deficiencies cited. The SA investigated CI MS #21799 for Quality of Care related to grooming, provision of incontinent care, bed mobility and care/services not provided according to physician orders and cited F690.
Complaint Details
CI MS #21799 was investigated for Quality of Care related to grooming, provision of incontinent care, bed mobility and care/services not provided according to physician orders. Deficiency F690 was cited. CI MS #21795 for Dietary Services, Resident Rights, and Environment was found in compliance with no deficiencies cited.
Findings
The facility failed to ensure that a resident who was incontinent of bladder received appropriate treatment and services for incontinent care for one of five residents reviewed. Resident #2 was found with a wet brief, soiled linens, and no documented toileting on the day of observation. Interviews with staff and administrators confirmed inadequate incontinent care and failure to provide assistance every two hours as required.
Deficiencies (1)
F0690 - The facility failed to ensure that a resident who was incontinent of bladder received appropriate treatment and services for incontinent care for one of five residents reviewed. Resident #2 was observed with wet briefs, soiled linens, and no documented toileting on the day of observation. Staff interviews confirmed failure to provide care every two hours as required.
Report Facts
Deficiencies cited: 1
Complaints investigated: 2
Inspection Report — Jun 23, 2023
Complaint Investigation
Date: Jun 23, 2023
Visit Reason
The inspection was conducted to investigate a complaint regarding inadequate care for residents who are continent or incontinent of bowel/bladder, specifically focusing on Resident #2's incontinence care.
Complaint Details
The complaint investigation found that Resident #2 did not receive appropriate incontinence care as required. The complaint was substantiated based on observations, interviews, and record reviews.
Findings
The facility failed to provide appropriate incontinence care to Resident #2, who was found with a wet brief, stained sheets, and a strong urine odor. Interviews with staff confirmed that required assessments and care every two hours were not consistently provided.
Deficiencies (1)
F 0690: The facility failed to ensure that Resident #2, who was incontinent of bladder, received appropriate treatment and services, including timely assessment and assistance every two hours as required.
Report Facts
Residents reviewed for incontinent care: 5
Residents affected: 1
BIMS score: 6
Inspection Report — May 17, 2023
Annual Inspection
Date: May 17, 2023
Visit Reason
On 05/17/23 the State Agency (SA) conducted a desk review of the information that was provided to our agency related to the annual survey that was completed on 03/30/23.
Findings
The information provided by the facility confirmed the facility was in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm.
Report Facts
Deficiencies cited: 5
Inspection Report — May 17, 2023
Date: May 17, 2023
Visit Reason
On 05/17/23 the State Agency conducted a desk review of the information provided related to the annual survey completed on 03/30/23. The information confirmed the facility had put measures in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements.
Findings
The State Agency is recommending that the facility be placed back in compliance effective 5/11/23 for F550, F695, M500, and effective 5/15/23 for F804 and M855. No deficiencies are cited in this document.
Report Facts
Deficiencies cited: 5
Inspection Report — Mar 31, 2023
Life Safety
Date: Mar 31, 2023
Visit Reason
The facility underwent a Life Safety Code survey to assess compliance with NFPA 101 standards.
Findings
The facility was found to have deficiencies in maintaining clear means of egress, conducting proper fire drills, and documenting generator testing and maintenance.
Deficiencies (3)
K0211 - Means of egress were obstructed by storage in stairwells on each floor, compromising emergency exit routes.
K0712 - The facility failed to properly perform and document fire drills for all shifts as required by NFPA 101.
K0918 - The facility failed to properly document weekly inspections and monthly load testing of the emergency generator, and an annunciator panel was in trouble mode.
Report Facts
Deficiencies cited: 3
Inspection Report — Mar 31, 2023
Date: Mar 31, 2023
Visit Reason
The Mississippi State Department of Health conducted a survey on 03/31/2023 to assess compliance with Life Safety Code requirements, specifically reviewing fire drill documentation.
Findings
The facility failed to properly perform and document fire drills as required by NFPA 101 section 19.7.1.2, affecting all smoke compartments and residents on the day of the survey.
Deficiencies (1)
M1245 - The facility failed to properly perform fire drills and provide complete and proper documentation for the last calendar year (2022).
Report Facts
Deficiencies cited: 1
Inspection Report — Mar 30, 2023
Annual Inspection
Date: Mar 30, 2023
Visit Reason
The State Survey Agency (SSA) conducted an annual re-certification survey at the facility from 03/27/2023 through 03/30/2023. During the survey, the SSA determined that the facility was not in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm M500 and M855.
Findings
The facility was found not in compliance with Minimum Standards related to residents' rights and food preparation. Deficiencies included failure to provide meals at the same time to residents needing assistance and failure to provide palatable food at an appetizing temperature.
Deficiencies (2)
M500 - Residents' rights were not fully respected as the facility failed to provide meals at the same time to all residents needing assistance seated at the same table, evidenced by Resident #67 watching another resident being fed while waiting to be fed.
M855 - Food preparation was inadequate as the facility failed to provide food that was palatable and served at an appetizing temperature for seven residents, including Resident #1, #11, #18, #20, #27, #31, and #50, with complaints of cold and bland food.
Report Facts
Deficiencies cited: 2
Inspection Report — Mar 30, 2023
Annual Inspection
Date: Mar 30, 2023
Visit Reason
The State Survey Agency (SSA) conducted an annual re-certification survey at the facility from 03/27/2023 through 03/30/2023. During the survey, the SSA determined that the facility was not in compliance with the requirements for participation in Medicare and Medicaid.
Findings
The facility was found not in compliance with deficiencies cited in resident rights, respiratory care, and food service. The survey identified failures in providing dignified care during meals, posting oxygen caution signs, and serving palatable food at appropriate temperatures.
Deficiencies (3)
F0550 - Resident Rights. The facility failed to provide care in a manner that treated residents with dignity and respect by not providing meals at the same time to all residents who needed assistance and were seated at the same table for one of two residents requiring assistance with eating.
F0695 - Respiratory/Tracheostomy Care and Suctioning. The facility failed to post cautionary and safety signs indicating the use of oxygen for three of nine residents reviewed for oxygen usage.
F0804 - Nutritive Value/Appear, Palatable/Prefer Temp. The facility failed to provide food that is palatable with an appetizing temperature for seven of seven residents reviewed for meal satisfaction.
Report Facts
Deficiencies cited: 3
Inspection Report — Mar 27, 2023
Complaint Investigation
Date: Mar 27, 2023
Visit Reason
The inspection was conducted based on complaints regarding resident dignity during meal assistance, oxygen safety signage, and food quality and temperature.
Complaint Details
The investigation was complaint-driven, focusing on dignity in feeding assistance, oxygen safety signage, and food quality. The complaints were substantiated with observations, interviews, and record reviews confirming the issues.
Findings
The facility failed to provide dignified care by not feeding residents requiring assistance simultaneously. Oxygen safety signs were missing for residents using oxygen. The food served was often cold, bland, and unpalatable, leading to resident dissatisfaction.
Deficiencies (3)
F 0550: The facility failed to provide meals at the same time to all residents requiring assistance, causing one resident to watch another being fed while hungry.
F 0695: The facility failed to post cautionary oxygen-in-use signs for three residents using oxygen, compromising safety.
F 0804: The facility failed to provide food that was palatable and served at a safe, appetizing temperature for seven residents, resulting in complaints of cold and bland meals.
Report Facts
Residents reviewed for oxygen usage: 9
Residents reviewed for meal satisfaction: 7
BIMS score: 3
Oxygen flow rate: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN) #1 | Named in feeding assistance deficiency for not feeding residents simultaneously. | |
| Registered Nurse (RN) #1/Charge Nurse | Confirmed feeding practices and deficiency. | |
| Director of Nursing (DON) | Confirmed feeding and oxygen signage deficiencies. | |
| Dietary Manager | Confirmed food temperature and palatability issues. | |
| Activity Director and Social Worker | Confirmed resident complaints about food quality. |
Inspection Report — Feb 16, 2023
Complaint Investigation
Date: Feb 16, 2023
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #20492 at the facility on 2/16/23. The investigation focused on staffing, physical environment, and infection control.
Complaint Details
CI MS#20492 was investigated for staffing, physical environment, and infection control, with no deficiencies cited.
Findings
The facility was found in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm. No deficiencies were cited.
Report Facts
Complaint investigations: 1
Inspection Report — Feb 16, 2023
Routine
Date: Feb 16, 2023
Visit Reason
The State Agency conducted a COVID-19 Focused Infection Control Survey and a Complaint Investigation (CI), MS #20492 at the facility on 2/16/23.
Complaint Details
Complaint Investigation (CI), MS #20492 investigated staffing, physical environment, and infection control, with no deficiencies cited.
Findings
The facility was found to be in compliance with infection control regulations and Medicare and Medicaid requirements. No deficiencies were cited related to infection control or the complaint investigation.
Report Facts
Complaint investigations: 1
Inspection Report — Feb 16, 2023
Routine
Date: Feb 16, 2023
Visit Reason
A COVID-19 Focused Infection Control Survey was conducted at the facility by the State Agency (SA) on 2/16/23.
Findings
The facility was found to be in compliance with 42 CFR 483.80 infection control regulations and has implemented the CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Inspection Report — Nov 22, 2022
Complaint Investigation
Date: Nov 22, 2022
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #19661 and MS #19622 at the facility from 11/21/22 through 11/22/22.
Complaint Details
Complaint Investigation MS #19661 and MS #19622 were not substantiated; no deficiencies cited related to quality of care, physician orders, incontinent care, or discharge rights.
Findings
The facility was found in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm. No deficiencies were cited.
Inspection Report — Nov 22, 2022
Complaint Investigation
Date: Nov 22, 2022
Visit Reason
The State Agency conducted a Complaint Investigation (CI), MS #19661 and MS #19622 at the facility from 11/21/22 through 11/22/22.
Complaint Details
Complaint Investigation MS #19661 and MS #19622 were not substantiated; no deficiencies cited related to quality of care issues.
Findings
The facility was found in compliance with Medicare and Medicaid requirements. No deficiencies were cited related to the complaints investigated.
Report Facts
Complaints investigated: 2
Inspection Report — Sep 20, 2022
Complaint Investigation
Date: Sep 20, 2022
Visit Reason
On 09/20/22 the State Agency conducted a desk review of the information provided related to the complaint survey completed on 07/29/22. The facility confirmed measures were put in place to correct the deficient practice and sustain compliance with Medicare and Medicaid requirements.
Complaint Details
CI MS#26995 complaint investigation was reviewed and found to be in compliance with no deficiencies cited.
Findings
The State Agency determined the facility was in compliance effective 09/16/22 and recommended the facility be placed back in compliance.
Inspection Report — Jul 29, 2022
Complaint Investigation
Date: Jul 29, 2022
Visit Reason
The State Agency (SA) conducted a Complaint Investigation (CI), MS #18828, MS #18802, MS #18741, MS #18671, and MS #19421 at the facility from 7/25/22 through 7/29/22. During the survey, the SA determined the facility was not in compliance with the Mississippi Regulations for Minimum Standards for Institutions for the Aged or Infirm, state licensure requirements.
Complaint Details
Complaint Investigation (CI), MS #18828, MS #18802, MS #18741, MS #18671, and MS #19421. The SA did not substantiate MS #19421 for abuse or MS #18802 for pressure sores, mouth care, hydration, misappropriation, environment, dietary services and physician services. The SA did not substantiate MS #18741 for abuse, but cited M500, M615, and M735 for a pressure wound related to the investigation. The SA substantiated MS #18671 related to Activities of Daily Living (ADL) care and cited M610.
Findings
The facility was found not in compliance with state licensure requirements, citing deficiencies related to residents' rights, activities of daily living, pressure sores, and medical records management. Specifically, the facility failed to obtain timely physician orders and document wound care treatments, and failed to provide scheduled shower/bath assistance to residents dependent on staff.
Deficiencies (4)
M500 - Residents' rights. The facility failed to notify a physician to obtain an order to provide treatment for a pressure ulcer for one resident and did not ensure residents' rights were fully respected.
M610 - Activities of daily living. The facility failed to provide shower/bath assistance as scheduled to one resident dependent on staff for care.
M615 - Pressure sores. The facility failed to obtain a physician's order and document wound care treatment for one resident with a pressure ulcer for 14 days after admission.
M735 - Medical records management. The facility failed to maintain accurate medical records regarding wound care treatment for one resident, including lack of documentation of wound care and physician orders.
Report Facts
Deficiencies cited: 4
Inspection Report — Jul 29, 2022
Complaint Investigation
Date: Jul 29, 2022
Visit Reason
The State Agency (SA) conducted a Complaint Investigation (CI), MS #18828, MS #18802, MS #18741, MS #18671, and MS #19421 at the facility from 7/25/22 through 7/29/22. During the survey, the SA determined the facility was not in compliance with the requirements for participation in Medicare and Medicaid.
Complaint Details
Complaint Investigation (CI), MS #18828, MS #18802, MS #18741, MS #18671, and MS #19421 were investigated. MS #18828, MS #19421, and MS #18802 were not substantiated. MS #18741 was not substantiated for abuse but deficiencies were cited related to a pressure wound. MS #18671 was substantiated related to Activities of Daily Living care and cited F677.
Findings
The survey identified deficiencies related to failure to notify physicians and obtain orders for wound treatments, inaccurate Minimum Data Set assessments, incomplete care plans, failure to provide scheduled bathing assistance, failure to document wound care treatments, and failure to maintain accurate medical records for wounds.
Deficiencies (6)
F0580 - Notify of Changes (Injury/Decline/Room, etc.). The facility failed to notify a physician to obtain an order to provide treatment for a resident admitted with a pressure ulcer for one of two residents reviewed for pressure ulcers.
F0641 - Accuracy of Assessments. The facility failed to accurately code an Admission Minimum Data Set assessment for one of seven residents sampled by not documenting a pressure ulcer present on admission.
F0657 - Care Plan Timing and Revision. The facility failed to revise the comprehensive care plan to include a Stage 2 pressure ulcer for one of seven sampled residents.
F0677 - ADL Care Provided for Dependent Residents. The facility failed to provide shower/bath assistance as scheduled to one of three residents reviewed who were dependent on staff for ADL care.
F0686 - Treatment/Services to Prevent/Heal Pressure Ulcer. The facility failed to obtain a physician's order and document wound care for one of two residents reviewed for pressure ulcers.
F0842 - Resident Records - Identifiable Information. The facility failed to maintain an accurate medical record regarding wound care treatment for one of two residents reviewed for wounds.
Report Facts
Deficiencies cited: 6
Inspection Report — Jan 28, 2021
Complaint Investigation
Date: Jan 28, 2021
Visit Reason
The State Agency conducted complaint investigations, CI MS #17262, CI MS #17267, and CI MS #17413, conducted from 1/25/21 to 1/28/21.
Complaint Details
Complaint investigations CI MS #17262 and CI MS #17267 were not substantiated for physical abuse. CI MS #17413 was not substantiated for neglect and quality of care. No deficiencies were cited.
Findings
No deficiencies were cited. The facility was found in compliance with the Minimum Standards of Operation for Institutions for the Aged or Infirm, state licensure requirements.
Report Facts
Complaint investigations: 3
Inspection Report — Jan 28, 2021
Routine
Date: Jan 28, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey and complaint investigations, CI MS #17262, CI MS #17267, and CI MS #17413 was conducted by the State Agency from 1/25/21 through 1/28/21.
Complaint Details
Complaint investigations CI MS #17262 and CI MS #17267 were not substantiated for physical abuse. CI MS #17413 was not substantiated for neglect and quality of care.
Findings
The facility was found to be in compliance with infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19. No deficiencies were cited.
Report Facts
Complaints investigated: 3
Inspection Report — Jan 28, 2021
Routine
Date: Jan 28, 2021
Visit Reason
A COVID-19 Focused Emergency Preparedness Survey was conducted by the Centers for Medicare & Medicaid Services (CMS) from 1/25/21 through 1/28/21.
Findings
The facility was found to be in compliance with Medicaid and Medicare requirements related to E-0024 (b)(6).
Inspection Report — May 27, 2020
Routine
Date: May 27, 2020
Visit Reason
A Covid-19 Focused Infection Control Survey was conducted by the State Agency (SA) on 5/27/20.
Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and Centers for Disease Control and Prevention (CDC) recommended practices to prepare for COVID-19.
Inspection Report — Nov 7, 2019
Annual Inspection
Date: Nov 7, 2019
Visit Reason
The State Agency (SA) conducted an annual recertification survey, along with complaint(s), MS #15725, and MS #16140, from 11/4/19 through 11/7/19. The SA substantiated MS #15725 for not allowing a resident to retain personal property and cited F557, related to the complaint. The SA did not substantiate MS 16140 related to dietary/medication, with no deficiency related to the complaint. During the survey, the SA determined that the facility was not in compliance with the requirements of participation in Medicare and Medicaid and cited the additional regulatory tags F641, F657, F677, F812 and F880.
Complaint Details
Complaint MS #15725 was substantiated for not allowing a resident to retain personal property, resulting in citation of F557. Complaint MS #16140 was not substantiated with no deficiencies cited.
Findings
The facility was found not in compliance with multiple federal requirements including respect for resident personal property, accuracy of assessments, care plan revisions, ADL care, food safety, infection control, fire safety, and emergency preparedness. Deficiencies were cited for failure to allow a resident to retain personal property, inaccurate MDS assessments, incomplete care plans, inadequate shaving assistance, cross contamination during feeding, improper infection control practices, lack of fire door inspections, hazardous area protections, missing smoke detectors, incomplete sprinkler coverage, missing fire drill documentation, and generator testing documentation. Emergency preparedness requirements were met.
Deficiencies (12)
F0557 - Respect, Dignity/Right to have Personal Property. The facility failed to allow a resident to retain personal property when staff removed a urinary drainage system from Resident #50's room and did not replace it or adequately compensate the resident.
F0641 - Accuracy of Assessments. The facility failed to perform accurate Minimum Data Set assessments for two residents, Resident #19 and Resident #73, resulting in incorrect coding of catheter use and discharge location.
F0657 - Care Plan Timing and Revision. The facility failed to revise the care plan related to a dementia diagnosis for Resident #16.
F0677 - ADL Care Provided for Dependent Residents. The facility failed to assist two residents, Resident #29 and Resident #278, with shaving as required.
F0812 - Food Procurement, Store/Prepare/Serve-Sanitary. The facility failed to prevent cross contamination during dining when a Certified Nursing Assistant fed Resident #66 using bare hands to hold food.
F0880 - Infection Prevention & Control. The facility failed to prevent cross contamination during medication pass when a nurse carried a pulse oximeter in her pocket without sanitizing it before use.
K0211 - Means of Egress - General. The facility failed to provide documentation of annual fire door inspections for four fire doors located at stairwells, affecting all residents.
K0321 - Hazardous Areas - Enclosure. The facility failed to properly protect hazardous areas by having unsealed openings and penetrations in ceilings and walls and doors that did not close properly in multiple hazardous areas.
K0347 - Smoke Detection. The facility failed to provide smoke detectors protecting the Copy Room and Locker Area, which were open to the main corridor.
K0351 - Sprinkler System - Installation. The facility failed to provide sprinkler protection in the 1st floor Restorative Closet and 2nd floor Clean Linen Area.
K0712 - Fire Drills. The facility failed to properly document fire drills for all shifts during the last calendar year.
K0918 - Electrical Systems - Essential Electric System Maintenance and Testing. The facility failed to provide documentation of weekly inspections and monthly load tests for the emergency generator during the last calendar year.
Report Facts
Deficiencies cited: 12
Residents potentially affected: 93
Inspection Report — Nov 7, 2019
Complaint Investigation
Date: Nov 7, 2019
Visit Reason
The inspection was conducted following a complaint regarding the removal and disposal of a resident's personal urinary drainage system without replacement or adequate compensation.
Complaint Details
The complaint involved the facility removing and destroying Resident #50's urinary drainage system, which was purchased by his brother for personal use. The resident wanted the system replaced or compensated. The facility removed the system citing infection control concerns and provided urinals instead. Compensation was provided via gift cards and a deposit to the resident's account.
Findings
The facility failed to respect a resident's right to retain personal possessions by removing a urinary drainage system and not adequately replacing or compensating for it. Additional deficiencies included inaccurate Minimum Data Set (MDS) assessments, failure to revise care plans for dementia, inadequate assistance with grooming, improper food handling leading to cross-contamination, and failure to prevent cross-contamination during medication pass.
Deficiencies (6)
F 0557: The facility failed to allow Resident #50 to retain and use a personal urinary drainage system, removing it without replacement or adequate compensation.
F 0641: The facility failed to perform accurate Minimum Data Set (MDS) assessments for Resident #19's Foley catheter and Resident #73's discharge location.
F 0657: The facility failed to revise the care plan related to a Dementia diagnosis for Resident #16 as required.
F 0677: The facility failed to assist Residents #278 and #29 with grooming/shaving as required by their care plans.
F 0812: The facility failed to prevent cross-contamination of food during dining when a CNA fed Resident #66 with bare hands.
F 0880: The facility failed to prevent cross-contamination during medication pass when a nurse carried a pulse oximeter in her pocket without cleaning it before or after use.
Report Facts
Gift card amount: 20
Compensation deposit: 44.58
Number of MDS assessments reviewed: 25
Number of residents observed for grooming: 25
Number of nurses observed for pulse oximeter use: 4
Number of dining observations: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Provided multiple interviews regarding urinary drainage system removal, compensation, grooming, and infection control issues |
| Registered Nurse #1 | MDS Nurse | Interviewed regarding inaccurate MDS assessments for Residents #19 and #73 |
| Licensed Practical Nurse #1 | Licensed Practical Nurse (LPN) | Observed improperly handling pulse oximeter during medication pass |
| Certified Nursing Assistant #1 | Certified Nursing Assistant (CNA) | Observed feeding Resident #66 with bare hands causing cross-contamination |
Inspection Report — Jan 4, 2019
Annual Inspection
Date: Jan 4, 2019
Visit Reason
The State Agency (SA) conducted an annual survey from 01/02/19 through 01/04/19. During the survey the SA determined the facility was not in compliance with the Medicare and Medicaid Requirements for participation.
Findings
The facility was found not in compliance with deficiencies cited at F0561, F0565, and F0645. The facility failed to ensure resident food preferences were honored and failed to promptly act on Resident Council recommendations. The facility also failed to complete a required PASARR Level II screening for one resident.
Deficiencies (3)
F0561 - Self-Determination. The facility failed to ensure resident food preferences were honored for six of nine residents interviewed, with residents repeatedly served disliked food items despite requests and complaints.
F0565 - Resident/Family Group and Response. The facility failed to promptly act on a Resident Council recommendation to add cheese toast as a breakfast option for two months, November and December 2018.
F0645 - PASARR Screening for MD & ID. The facility failed to ensure a Pre Admission Screening (PAS) was completed to reflect a diagnosis of a Major Mental Illness for one resident, Resident #6, who did not have a required Level II PASARR completed on admission.
Report Facts
Deficiencies cited: 3
Inspection Report — Jan 4, 2019
Renewal
Date: Jan 4, 2019
Visit Reason
The State Agency (SA) conducted a licensure renewal survey from 01/02/19 through 01/04/19. During the survey the SA determined the facility was not in compliance with the Minimum Standards for the Aged and Infirm.
Findings
The facility failed to promptly act on a recommendation of the Resident Council for two of twelve months of Resident Council Minutes, specifically regarding the addition of cheese toast as a breakfast option. The Administrator was unaware of the request due to communication issues, and the facility did not provide cheese toast as requested by residents.
Deficiencies (1)
M500 - Residents' Rights. The facility failed to promptly act on a Resident Council recommendation to add cheese toast as a breakfast option for two months, and communication breakdowns prevented timely response to resident requests.
Report Facts
Deficiencies cited: 1
5 CMS Surveys
CMS Survey — Jun 23, 2023
Jun 23, 2023
CMS Survey — Jul 31, 2024
Jul 31, 2024
CMS Survey — Nov 7, 2019
Nov 7, 2019
CMS Survey — Mar 30, 2023
Mar 30, 2023
CMS Survey — Nov 21, 2024
Nov 21, 2024
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