Inspection Reports for Brandywine Haverford Estates
731 Old Buck Ln, Haverford, PA 19041, United States, PA, 19041
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Inspection Report
Complaint Investigation
Census: 62
Capacity: 118
Deficiencies: 5
Jun 18, 2024
Visit Reason
The inspection was conducted as a complaint investigation following a complaint received by the Pennsylvania Department of Human Services.
Findings
The inspection found multiple deficiencies including failure to report medication incidents timely, breaches of resident record confidentiality, failure to follow prescriber's medication orders, failure to report medication errors to the prescriber, and failure to provide resident records timely to the designated person. Plans of correction were accepted and implemented by July 19, 2024.
Complaint Details
The visit was complaint-related, triggered by a complaint. The report does not explicitly state substantiation status.
Deficiencies (5)
| Description |
|---|
| Failure to report medication incidents to the Department within 24 hours as required. |
| Breach of resident record confidentiality by having multiple residents' private medical information found in a resident's belongings. |
| Failure to follow prescriber's orders for medication administration, including missed and partial doses. |
| Failure to immediately report medication errors to the resident, designated person, and prescriber. |
| Failure to provide resident records timely to the resident's designated person upon request. |
Report Facts
License Capacity: 118
Residents Served: 62
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 23
Residents Age 60 or Older: 61
Residents with Mobility Need: 40
Inspection Report
Complaint Investigation
Census: 62
Capacity: 118
Deficiencies: 1
Apr 4, 2024
Visit Reason
The inspection was conducted as a complaint and incident investigation at Brandywine Living at Haverford Estates on 04/04/2024.
Findings
The investigation found that Staff Person A physically abused a resident by forcefully grabbing and pushing them, causing bruising. Staff Person B refused the resident's request for their cell phone. The facility took immediate corrective actions including suspension and termination of Staff Person A, staff training on resident rights and abuse prevention, and ongoing compliance monitoring.
Complaint Details
The complaint involved alleged physical abuse by Staff Person A and neglect by Staff Person B. The abuse was substantiated with evidence of bruising and resident report. Immediate suspension and termination of Staff Person A followed, along with staff training and policy reinforcement.
Deficiencies (1)
| Description |
|---|
| Staff Person A forcefully grabbed and pushed a resident causing bruising and left the resident in a room with lights off. Staff Person B refused resident's request for cell phone access. |
Report Facts
License Capacity: 118
Residents Served: 62
Secured Dementia Care Unit Capacity: 28
Residents Served in Dementia Unit: 23
Staffing Hours - Total Daily Staff: 102
Staffing Hours - Waking Staff: 77
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Emmanuel Afia | Completed RELIAS training on Resident Rights, Preventing, Recognizing, and Reporting Abuse, and Effective Communication |
Inspection Report
Follow-Up
Census: 61
Capacity: 118
Deficiencies: 8
Jan 8, 2024
Visit Reason
The inspection was a partial, unannounced follow-up visit conducted on 01/08/2024 to review the submitted plan of correction related to an incident.
Findings
The facility was found to have multiple deficiencies including failure to report incidents timely, direct care staff lacking required qualifications and training, incomplete resident medication records, and incomplete resident assessments and support plans. The submitted plan of correction was determined to be fully implemented as of 04/05/2024.
Deficiencies (8)
| Description |
|---|
| Incidents involving residents were not reported to the Department within required timeframes. |
| Direct care staff person A did not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry. |
| Direct care staff persons B and C did not receive required annual training on medication self-administration, resident needs, dementia care, infection control, personal care, safe management, and care for residents with mental illness or intellectual disability. |
| Resident medication record did not include a current list of prescription, CAM and OTC medications for a resident self-administering medication. |
| Resident initial assessment did not include evaluation of behavioral or cognitive needs such as orientation, irritability, judgment, agitation, aggression, and memory. |
| Resident initial support plan did not indicate plans for behavioral or cognitive needs including orientation, irritability, judgment, agitation, and memory. |
| Resident support plan did not document how medical, dental, vision, hearing, mental health or other behavioral care services needs would be met. |
| Support plans were not signed by the assessor despite resident participation. |
Report Facts
License Capacity: 118
Residents Served: 61
Memory Care Unit Capacity: 28
Memory Care Unit Residents Served: 21
Hospice Residents: 7
Residents 60 Years or Older: 60
Residents with Mental Illness: 1
Residents with Mobility Need: 40
Total Daily Staff: 101
Waking Staff: 76
Inspection Report
Complaint Investigation
Census: 64
Capacity: 118
Deficiencies: 5
Oct 11, 2023
Visit Reason
The inspection was conducted as a complaint investigation following an allegation that a resident was pushed by a family member visiting another resident, which was not properly reported by staff.
Findings
The investigation found that a resident was pushed by a visitor, the incident was observed by staff but not reported to the appropriate agencies. Staff training and new reporting protocols were implemented to prevent recurrence. The visitor was banned from the community. Additional deficiencies related to record keeping and resident treatment were also identified and addressed.
Complaint Details
The complaint involved an incident where Resident 1 was pushed by a family member visiting Resident 2. The incident was observed by staff but was not reported to the appropriate agencies in a timely manner. The complaint was substantiated and led to staff retraining, changes in reporting protocols, and banning the visitor from the community.
Deficiencies (5)
| Description |
|---|
| Failure to immediately report suspected abuse of a resident to the local area agency on aging. |
| Failure to report the incident or condition to the Department’s personal care home regional office or complaint hotline within 24 hours. |
| Resident was physically abused by a family member visiting another resident. |
| Resident was treated without dignity and respect when a visitor screamed at the resident. |
| Use of correction fluid on a resident’s record entry. |
Report Facts
License Capacity: 118
Residents Served: 64
Secured Dementia Care Unit Capacity: 28
Secured Dementia Care Unit Residents Served: 22
Hospice Current Residents: 2
Total Daily Staff: 98
Waking Staff: 74
Inspection Report
Renewal
Census: 64
Capacity: 118
Deficiencies: 6
Aug 30, 2023
Visit Reason
The inspection was an unannounced full renewal inspection conducted on 08/30/2023 to review compliance with licensing regulations.
Findings
The inspection identified several deficiencies including improper treatment of residents by staff, incorrect ombudsman contact information posted, furniture and equipment not in good repair, lint accumulation in dryer vents, unlabeled OTC medications, and delayed support plan signatures. All deficiencies had plans of correction accepted and were implemented by 12/04/2023.
Deficiencies (6)
| Description |
|---|
| Staff referred to a resident by room number, not treating the resident with dignity and respect. |
| Ombudsman name was incorrect on the posted telephone number board. |
| Alarm system device on the door was not in good repair, creating an unsecured entrance; mailbox lock was broken. |
| Accumulation of lint in the lint cavity of the dryer, posing a fire hazard. |
| A bottle of OTC medication belonging to a resident was not labeled with the resident's name. |
| Resident participated in support plan development but did not sign the plan within the required timeframe. |
Report Facts
Total Daily Staff: 97
Waking Staff: 73
Residents Served: 64
License Capacity: 118
Secured Dementia Care Unit Capacity: 28
Residents in Secured Dementia Care Unit: 22
Current Hospice Residents: 2
Residents 60 Years or Older: 64
Residents with Mobility Need: 33
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Corrected staff behavior, provided training, and monitored compliance for multiple deficiencies | |
| Maintenance Director | Repaired door and mailbox lock, removed lint, and monitored equipment compliance | |
| Wellness Director | Labeled OTC medication and conducted cart audits | |
| Assistant Wellness Director | Assisted with OTC medication labeling and audits |
Inspection Report
Follow-Up
Census: 69
Capacity: 118
Deficiencies: 3
Feb 1, 2023
Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.
Findings
The facility was found to have fully implemented the submitted plan of correction related to medication administration records and support plan documentation. Specific deficiencies involved missing diagnosis or purpose for medication and missing staff initials on medication administration records, as well as incomplete dietary needs documentation in a resident's support plan.
Deficiencies (3)
| Description |
|---|
| Resident 1's medication administration record does not indicate the diagnosis or purpose for the medication. |
| Resident 1's January 2023 medication administration record does not include the initials of the staff person who administered medications on a specific date and time. |
| The assessment for Resident 1 does not indicate the need for a diet with low cholesterol and no added sodium or how this need will be met. |
Report Facts
License Capacity: 118
Residents Served: 69
Secured Dementia Care Unit Capacity: 24
Secured Dementia Care Unit Residents Served: 19
Current Hospice Residents: 3
Residents Age 60 or Older: 69
Residents with Mental Illness: 1
Residents with Mobility Need: 43
Inspection Report
Follow-Up
Census: 70
Capacity: 118
Deficiencies: 4
Sep 7, 2022
Visit Reason
The inspection visit on 09/07/2022 was a partial, unannounced follow-up to review the implementation of a previously submitted plan of correction related to an incident involving resident elopement.
Findings
The facility was found to have fully implemented the submitted plan of correction addressing the elopement of Resident #1 from the secured dementia care unit. The plan included staff retraining, increased staffing, installation of cameras, use of two-way radios, and enhanced monitoring protocols. Continued compliance and ongoing monitoring were emphasized.
Deficiencies (4)
| Description |
|---|
| Resident #1 eloped through a stairwell emergency exit door that was a delayed release door with audible and visual alarms. Staff were unaware the door could release and did not adequately monitor the resident, who was missing for approximately 45 minutes before being found unharmed. |
| The home's elopement drills were conducted annually instead of monthly as required by policy. |
| The facility did not employ an elopement monitoring system for Resident #1 despite the resident being at risk. |
| Staffing levels during the incident were insufficient, with only two staff members assigned to 12 residents in the secured dementia care unit, and no additional staff to assist during two-person transfers. |
Report Facts
License Capacity: 118
Residents Served: 70
Secured Dementia Care Unit Capacity: 24
Secured Dementia Care Unit Residents Served: 24
Hospice Residents: 3
Staffing - Total Daily Staff: 115
Staffing - Waking Staff: 86
Residents with Mobility Need: 45
Residents 60 Years or Older: 70
Residents Diagnosed with Mental Illness: 1
Residents Diagnosed with Intellectual Disability: 0
Staff Assigned to SDCU: 2
Resident #1 Absence Duration: 45
Temperature: 80
Staffing Plan: 21
Licensed Nurses Planned: 5
Additional Staff Planned: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Claire Mendez | Signed the letter confirming plan of correction implementation |
Inspection Report
Renewal
Census: 70
Capacity: 118
Deficiencies: 3
May 3, 2022
Visit Reason
The inspection was conducted as a renewal inspection of the facility's license.
Findings
The inspection found deficiencies related to direct care staff qualifications, incomplete first aid kits, and medication storage procedures. The facility submitted a plan of correction which was determined to be fully implemented.
Deficiencies (3)
| Description |
|---|
| Direct care staff person does not have a US high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry. |
| The first aid kit in the wellness office does not include adhesive bandages, gauze pads, a thermometer, scissors, breathing shield or eye coverings. |
| Resident #1 was prescribed medication as needed, but on 5/4/22, the medication was not available in the home. |
Report Facts
License Capacity: 118
Residents Served: 70
Secured Dementia Care Unit Capacity: 24
Secured Dementia Care Unit Residents Served: 27
Hospice Current Residents: 3
Resident Mobility Need: 45
Total Daily Staff: 115
Waking Staff: 86
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ian Monteith | Administrator | Named as the facility administrator. |
Inspection Report
Follow-Up
Census: 68
Capacity: 118
Deficiencies: 1
Mar 14, 2022
Visit Reason
The inspection visit on 03/14/2022 was a partial, unannounced follow-up to review the submitted plan of correction related to a previous incident.
Findings
The submitted plan of correction was determined to be fully implemented. The deficiency involved a resident not signing their support plan and the facility failing to document the resident's inability to sign. The facility marked the appropriate box indicating the resident was unable to sign and implemented care plan audits to ensure compliance.
Deficiencies (1)
| Description |
|---|
| Resident did not sign the support plan and the home did not make a notation regarding the resident's inability to sign. |
Report Facts
License Capacity: 118
Residents Served: 68
Secured Dementia Care Unit Capacity: 24
Secured Dementia Care Unit Residents Served: 23
Hospice Current Residents: 4
Total Daily Staff: 114
Waking Staff: 86
Residents with Mobility Need: 46
Inspection Report
Complaint Investigation
Census: 62
Capacity: 118
Deficiencies: 1
Oct 26, 2021
Visit Reason
The inspection was conducted due to a complaint regarding the facility's handling of resident refunds following deaths.
Findings
The facility failed to issue timely refunds to the estates of deceased residents as required by regulations. A plan of correction was accepted to ensure refunds are processed promptly and documented properly.
Complaint Details
The visit was complaint-related concerning delayed refunds after resident deaths. Specific violations involved refunds not issued timely for three residents.
Deficiencies (1)
| Description |
|---|
| Failure to issue refunds to the estates of deceased residents within the required timeframe. |
Report Facts
License Capacity: 118
Residents Served: 62
Residents in Secured Dementia Care Unit: 20
Capacity of Secured Dementia Care Unit: 24
Hospice Residents: 8
Inspection Report
Follow-Up
Census: 65
Capacity: 118
Deficiencies: 8
Jun 16, 2021
Visit Reason
The inspection was a full, unannounced review conducted on 06/16/2021 and 06/17/2021 to verify the implementation of a previously submitted plan of correction.
Findings
The facility was found to have multiple deficiencies including unlocked poisonous materials accessible to residents, uncovered trash dumpsters, disrepair of outdoor surfaces, unlabeled over-the-counter medications, improperly calibrated glucometers, missing prescribed medications, incomplete resident assessments, and unsigned support plans. The submitted plan of correction was determined to be fully implemented.
Deficiencies (8)
| Description |
|---|
| Unlocked and accessible poisonous materials (Listerine Mouthwash) in resident #1's bathroom in the Secure Dementia Care Unit. |
| Trash outside the home was kept in uncovered dumpsters with lids open, allowing penetration of insects and rodents. |
| Outdoor surfaces including gazebo shade and rails were in disrepair and the laundry area vent was clogged with lint creating a hazardous situation. |
| Over-the-counter medications (Centrum Vitamins, Tylenol, Vitamin D3) found unlabeled in medication cart. |
| Resident #2's glucometer was not calibrated to the correct date and time and glucose log readings did not match meter readings. |
| Resident #4's prescribed Vitamin B12 medication was missing from the medication cart. |
| Resident #1's assessment did not address needs for eating, drinking, transferring, toileting, nor indicate level of need. |
| Residents #5 and #6 participated in support plan development but did not sign the support plans. |
Report Facts
License Capacity: 118
Residents Served: 65
Secured Dementia Care Unit Capacity: 24
Residents Served in Secure Dementia Care Unit: 20
Current Residents Receiving Hospice: 11
Residents Age 60 or Older: 65
Residents with Mobility Need: 37
Total Daily Staff: 102
Waking Staff: 77
Notice
Capacity: 118
Deficiencies: 0
Apr 30, 2021
Visit Reason
The document serves as a response to the renewal application submitted on February 9, 2021, for the operation of Brandywine Living at Haverford Estates, and notifies that a regular license is being issued. It also informs that an onsite annual inspection will be conducted within the next twelve months as required by regulation.
Findings
No inspection findings are reported in this document; it is a licensing renewal notice confirming issuance of a regular license and outlining future inspection requirements.
Report Facts
Total licensed capacity: 118
Secure Dementia Care Unit capacity: 28
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