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Bridges® by EPOCH at Norwalk
Bridges® by EPOCH at Norwalk
Bridges by EPOCH at Norwalk stands out as one of the most remarkable memory care facilities in Connecticut, providing a safe and compassionate haven for seniors facing the challenges of dementia, Alzheimer’s, and other memory-related conditions. With an unwavering commitment to exceptional care, this community nurtures and supports residents through every step of their journey.
Nestled in the scenic beauty of Norwalk, Bridges by EPOCH offers a serene and secure environment where seniors can find solace. The thoughtfully designed spaces, including a cozy library, inviting dining room, and a country kitchen, create a warm and familiar atmosphere. Residents can gather in these common areas to engage in meaningful activities and forge connections with others who understand their experiences. Amidst the community’s tranquil surroundings, Bridges by EPOCH boasts a lush courtyard and a secure rooftop deck, providing peaceful retreats for residents to enjoy nature’s beauty and find moments of serenity.
Alicia is a dedicated senior living professional with over 20 years of experience in memory care. She began her career with EPOCH Senior Living as Executive Director of the flagship Bridges® by EPOCH community in Hingham, earning Executive Director of the Year honors. Alicia is certified as a Memory Impairment Specialist and dementia trainer, committed to providing personalized care and educating families to improve quality of life for seniors with memory challenges.
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What does this home offer?
Housing Options: Private / Companion Suite
Building Type: 2-story
Types of Care at Bridges® by EPOCH at Norwalk
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
6 visits/inspections
6 routine inspections
Breakdown by inspection type
- 5 plans of correction
Results
5 with issues
0 without issues
Connecticut average: 13 visits/inspections
Latest inspection
Inspection history
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Bridges® by EPOCH at Norwalk
The most recent inspection on January 2, 2025, found deficiencies related to nursing assessments, oversight of nursing personnel, and timely emergent care for a client, including delayed hospital transport and untreated pain. Earlier inspections showed similar issues with failure to identify and document changes in client condition, inadequate personal care, and incomplete medication documentation. Complaint investigations substantiated failures in nursing assessments, care plan adherence, and communication of condition changes, but enforcement actions such as fines or license suspensions were not listed in the available reports. Most complaints prior to 2025 were unsubstantiated or involved less extensive deficiencies. The inspection history indicates ongoing challenges with nursing oversight and timely care, with no clear pattern of improvement in recent years.
Compare Memory Care around Norwalk The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Places of interest near Bridges® by EPOCH at Norwalk
4.5 miles from city center — 5.98 miles to nearest hospital (Stamford Hospital)
123 Richards Ave, Norwalk, CT 06854
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