Brightwater Senior Living of Highland
Brightwater Senior Living of Highland
Nestled in Highland, California, Brightwater Senior Living of Highland offers a unique retirement living experience designed to enhance wellness, comfort, and independence. Residents enjoy stunning landscaping, elegant decor, and a broad range of amenities, all complemented by 24/7 healthcare support from licensed nurses and assistants. Brightwater goes beyond traditional senior living by offering flexible living options without buy-in fees or long-term leases. This vibrant community fosters a fulfilling lifestyle. Residents can explore their creativity with new skills, join the choir, or stay active in the fitness center. Relaxation comes easy at the spa, library, or Orange Blossom Theater. Brightwater’s beautiful courtyards and patios with walking paths provide opportunities to connect with nature, while the surrounding area boasts historical charm, cultural attractions, and easy access to top-rated medical facilities.
Marguerite Crockem is the Executive Director at Brightwater Senior Living of Highland. With extensive experience in assisted living and dementia care, she has led multiple communities and specializes in enhancing seniors' quality of life. Known for her hands-on approach, Marguerite actively engages with residents to create a warm and supportive environment.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
How BBB ratings work
About this community
Additional licensing details
Ownership & operating entity
Brightwater Senior Living of Highland is legally operated by HIGHLAND AL-MC GP LLC AS GP OF HIGHLAND AL-MC GROU.
Safety & Compliance
Care Services
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Dining & Nutrition
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
26 visits
Breakdown by visit type
20 total complaint visits
6 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
12 complaint investigations
Investigations can have many visits.
4 official inspections
10 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
5 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
5 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
10 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Brightwater Senior Living of Highland
Most inspections at Brightwater Senior Living of Highland were clean, with the most recent report from May 12, 2025, finding no deficiencies after a complaint investigation. Earlier reports included several substantiated complaints related mainly to resident care issues such as medication errors, neglect resulting in injuries like pressure wounds and sunburn, and failure to follow timely medical protocols. The facility received civil penalties totaling at least $1,000 for these incidents, including a $500 fine for neglect leading to injury and another $500 for delayed medical attention. Many complaint investigations were unsubstantiated, indicating that some concerns were not supported by evidence. The trend shows improvement over time, with recent annual inspections in 2024 and 2025 reporting no deficiencies.
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Places of interest near Brightwater Senior Living of Highland
1.5 miles from city center — 2.53 miles to nearest hospital (Patton State Hospital)
28807 Base Line St, Highland, CA 92346
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