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Nestled in Highland, California, Brightwater Senior Living of Highland offers a unique retirement living experience designed to enhance wellness, comfort, and independence. Residents enjoy stunning landscaping, elegant decor, and a broad range of amenities, all complemented by 24/7 healthcare support from licensed nurses and assistants. Brightwater goes beyond traditional senior living by offering flexible living options without buy-in fees or long-term leases. This vibrant community fosters a fulfilling lifestyle. Residents can explore their creativity with new skills, join the choir, or stay active in the fitness center. Relaxation comes easy at the spa, library, or Orange Blossom Theater. Brightwater’s beautiful courtyards and patios with walking paths provide opportunities to connect with nature, while the surrounding area boasts historical charm, cultural attractions, and easy access to top-rated medical facilities.
Higher than the California average: 72.8%Brightwater Senior Living of Highland is legally operated by Highland Al-mc Gp Llc As Gp Of Highland Al-mc Grou, and administrated by Marguerite Crockem.
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
16 points below the California average for assisted living residences (76/100)
Inspection score: 60 out of 100. Letter grade D-. 16 points below the California average for assisted living residences (76/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 10 | This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California assisted living residence (5 vs. CA avg 3).↑ 67% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 5 | 4 | This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2021.
| 2 | 2 | This facility has citations per year in line with the California average (2 vs. CA avg 2).— At avg |
|
Citations per inspection
Average citations per inspection.
| 0.3 | 3.3 | This facility has 91% fewer citations per inspection than a typical California assisted living residence (0.3 vs. CA avg 3.3).↓ 91% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 31 | 16 | This facility has 94% more total visits than a typical California assisted living residence (31 vs. CA avg 16).↑ 94% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 19 | 13 | This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 7 | 7 | This facility has other visits in line with the California average (7 vs. CA avg 7).— At avg |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 5 | 4 | This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 12 | 10 | This facility has 20% more complaint investigations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Marguerite Crockem is the Executive Director at Brightwater Senior Living of Highland. With extensive experience in assisted living and dementia care, she has led multiple communities and specializes in enhancing seniors' quality of life. Known for her hands-on approach, Marguerite actively engages with residents to create a warm and supportive environment.
1.5 miles from city center
Estimated distance in miles from Highland's city center to Brightwater Senior Living of Highland's address, calculated via Google Maps.
— 2.53 miles to nearest hospital (Patton State Hospital)
Add your location
Brightwater Senior Living of Highland is located in Highland, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Abria Del Cielo |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Bernardino (Perris Hills) | 240
Facility
240
CA AVG
103
Rank
#100 / 1658 | No |
64
Facility
64
CA AVG
57
Rank
#924 / 2093 | 5 | 45
Facility
45
CA AVG
13
Rank
#1343 / 1397 | 5
Facility
5
CA AVG
3
Rank
#895 / 1164 | 15
Facility
15
CA AVG
13
Rank
#492 / 1486 |
55.8%
Facility
55.8%
CA AVG
75.9%
Rank
#1081 / 1249 | A+ | Mere Enterprises, Inc | - |
| Villas at San Bernardino |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Bernardino (Shandin Hills) | 144
Facility
144
CA AVG
103
Rank
#402 / 1658 | No |
46
Facility
46
CA AVG
57
Rank
#1446 / 2093 | 1 | 7
Facility
7
CA AVG
13
Rank
#719 / 1397 | 4
Facility
4
CA AVG
3
Rank
#828 / 1164 | 18
Facility
18
CA AVG
13
Rank
#428 / 1486 |
63.9%
Facility
63.9%
CA AVG
75.9%
Rank
#971 / 1249 | A+ | Villas At San Bernardino, LLC | Studio / 1 Bed |
| Brightwater Senior Living of Highland |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Highland | 115
Facility
115
CA AVG
103
Rank
#620 / 1658 | No |
37
Facility
37
CA AVG
57
Rank
#1606 / 2093 | 5 | 19
Facility
19
CA AVG
13
Rank
#1111 / 1397 | 5
Facility
5
CA AVG
3
Rank
#895 / 1164 | 12
Facility
12
CA AVG
13
Rank
#569 / 1486 |
79.1%
Facility
79.1%
CA AVG
75.9%
Rank
#590 / 1249 | A+ | Highland Al-Mc Gp LLC As Gp Of Highland Al-Mc Grou | - |
| La Posada |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Bernardino | 11
Facility
11
CA AVG
103
Rank
#1315 / 1658 | Yes |
76
Facility
76
CA AVG
57
Rank
#531 / 2093 | 4 | 1
Facility
1
CA AVG
13
Rank
#210 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 33
Facility
33
CA AVG
13
Rank
#91 / 1486 |
63.6%
Facility
63.6%
CA AVG
75.9%
Rank
#977 / 1249 | - | O. Ruth Hernandez | - |
Brightwater Senior Living of Highland is in the Highland neighborhood of Highland.
The legal owner and operator of Brightwater Senior Living of Highland is Highland Al-Mc Gp Llc As Gp Of Highland Al-Mc Grou.
Brightwater Senior Living of Highland has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Brightwater Senior Living of Highland's occupancy is 79%.
Marguerite Crockem is the administrator of Brightwater Senior Living of Highland.
Brightwater Senior Living of Highland has 115 beds.
Brightwater Senior Living of Highland has had 13 recently reported deficiencies.
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