Total health inspections
7
Michigan average 6.5
Last Health inspection on Nov 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Brittany Manor
Nursing Home, Nursing Care, Memory Care & Hospice Care · Midland, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brittany Manor
Nursing Home in Midland
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brittany Manor accepts Medicare and private pay.
Overview of Brittany Manor
Have a wondrous retirement with the enticing senior living community of Brittany Manor at Midland, MI, that provides long-term and short-term sub-acute rehabilitative services. The community is committed to making its residents feel at home through a dedicated team, working 24/7 to curate personalized care and utmost support. The community endeavors to provide all residents a smile with satisfaction by ensuring to meet all their needs and preferences.
Brittany Manor, with a professional and compassionate team, works closely with the residents to meticulously craft professional care that feels personal. With exceptional amenities, including healthy and delicious meals that taste great, residents can enjoy the pristine, homelike living environment. The community strives to offer high-quality care to make the retirement journey fulfilling and worth remembering.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 27th out of 94 homes in Michigan.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 27th out of 94 homes in Michigan.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #27 / 94Nurse hours — state benchmarkedThis home is ranked 27th out of 94 homes in Michigan.Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 94 Michigan SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Michigan avg
+1%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
54.8%
Rank #67 / 96Occupancy rate — state benchmarkedThis home is ranked 67th out of 96 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its statewide rank out of 96. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
63 days
Occupancy rate
54.8%
Rank #67 / 96Occupancy rate — state benchmarkedThis home is ranked 67th out of 96 homes in Michigan.Shows this facility's occupancy rate versus the Michigan average, with its statewide rank out of 96. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
63 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
78% of new residents, often for short stays.
Typical stay
2 - 3 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$21.9M
Operating loss
-$409.9K
Privately-owned community
Operated by a business corporation.
Home revenue
$21.9M Rank #28 / 95Revenue — state benchmarkedThis home is ranked 28th out of 95 homes in Michigan.Shows this facility's annual revenue compared to the Michigan SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$409.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #50 / 95Payroll — state benchmarkedThis home is ranked 50th out of 95 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$7.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #50 / 95Payroll — state benchmarkedThis home is ranked 50th out of 95 homes in Michigan.Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.3M
27 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 13 / 100 Rank #57 / 70Walk Score — state benchmarkedThis home is ranked 57th out of 70 homes in Michigan.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
CMS Certification Number235245
Staffing
Key information about the people who lead and staff this community.
ContactTami Hunt, Owner
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
24-Hour Staffing
No Alzheimer's certification
Short-Term Rehabilitation
Pets Allowed
Private And Semi Private Rooms
Nutritionally Balanced Meals With Selective Menus And Salad Bar
Social Dining Areas
Fine Dining Program With 24 Hour Kitchen Service
Unlimited Visiting Hours
Private Lounge For Family Gatherings
Beautician/Barber Shop
Religious/Non-Denominational Services
Transportation To Nearby Appointments
Outside Activities Including Nature Tours
Shopping And Movies
Visiting Pets Are Welcome
Resident And Family Councils
Beautiful Outdoor Courtyard
Specific ProgramsNursing & Rehabilitation, Tube Feeding Care, 24-Hour Nursing Care, Bariatric Care, Case Management, Discharge Planning, and Social Work, Congestive Heart Failure Program, Comprehensive Dental Care, Dialysis Treatment, Dietary and Nutritional Services, Infectious Disease Management, IV Therapy, Occupational Therapy, Ophthalmology, Vision Care, & Audiology Services, Outpatient Therapy, Pain Management, Palliative Care, Pharmacy, Laboratory, and Radiology Services, Physical Therapy Services, Podiatry Services, Psychiatry and Psychology Services, Recreational Therapy, Respiratory Management Services, Restorative Nursing and Assistance With ADL, Sepsis Program, Short-Term Nursing and Rehabilitation, Speech Therapy / Speech Language Pathology, Substance Abuse Management Services, Total Parenteral Nutrition (TPN), Tracheostomy Care
Religious ServicesYes
Food DescriptionNutritionally balanced meals with selective menus and salad bar; fine dining program with 24 hour kitchen service.
What does this home offer?
Total Residents: 140 Residents
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Fitness and Recreation
Transportation Services
Three Meals Per Day
Types of Care at Brittany Manor
Nursing Care
Memory Care
Hospice Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs.
Medicare Accepted
This facility is certified for eligible Medicare services.
Health Inspection History
Inspections
Total health citations
20
Rank #36 / 96Health citations — state benchmarkedThis home is ranked 36th out of 96 homes in Michigan.Shows this facility's total health deficiency citations benchmarked to the Michigan state average, with a ranking across all 96 MI SNFs. Lower citation counts earn a better rank.
Michigan average 33.5
Citations per inspection
2.86
Rank #12 / 96Citations per inspection — state benchmarkedThis home is ranked 12th out of 96 homes in Michigan.Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 96 SNFs with citation data. Lower is better.
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 20 citations resulted from standard inspections; 5 of 20 resulted from complaint investigations; and 1 of 20 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than Michigan averageMichigan average: 0.3
Serious Health citations
4
4
111% worse than Michigan averageMichigan average: 1.9
0 critical citations
4 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 06, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Nov 06, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 08, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 08, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 27, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 27, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 27, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Michigan
Brittany Manor is located in Midland, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Places of interest near Brittany Manor
3.9 miles from city center
Estimated distance in miles from Midland's city center to Brittany Manor's address, calculated via Google Maps.
Calculate Travel Distance to Brittany Manor
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
143
Employees
122
Contractors
21
Staff to resident ratio
1.57:1
10% worse than Michigan averageMichigan average ratio: 1.75:1
Avg staff/day
54
Average shift
8.4 hours
6% better than Michigan averageMichigan average: 7.9 hours
Total staff hours (quarter)
41,476
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
71
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.9%
4,505 contractor hours this quarter
Physical Therapy Assistant: 7
Speech Language Pathologist: 5
Clinical Nurse Specialist: 3
Occupational Therapy Assistant: 2
Qualified Social Worker: 1
Respiratory Therapy Technician: 1
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 71 | 0 | 71 | 19,135 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 20 | 0 | 20 | 7,723 | 91 | 100% | 9.5 |
| Registered Nurse | 13 | 0 | 13 | 4,276 | 91 | 100% | 9.6 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,097 | 91 | 100% | 7.9 |
| Physical Therapy Assistant | 0 | 7 | 7 | 1,812 | 78 | 86% | 7.1 |
| Clinical Nurse Specialist | 5 | 3 | 8 | 1,772 | 67 | 74% | 8.1 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,675 | 79 | 87% | 6.7 |
| Dental Services Staff | 2 | 0 | 2 | 570 | 64 | 70% | 8.2 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 468 | 73 | 80% | 6.4 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 214 | 26 | 29% | 8.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 122 | 22 | 24% | 5.5 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 71 | 53 | 58% | 1.3 |
| Medical Director | 0 | 1 | 1 | 54 | 34 | 37% | 1.6 |
71 Certified Nursing Assistant
% of Days
100%
20 Licensed Practical Nurse
% of Days
100%
13 Registered Nurse
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
7 Physical Therapy Assistant
% of Days
86%
8 Clinical Nurse Specialist
% of Days
74%
5 Speech Language Pathologist
% of Days
87%
2 Dental Services Staff
% of Days
70%
1 Administrator
% of Days
71%
1 Dietitian
% of Days
70%
1 Respiratory Therapy Technician
% of Days
80%
1 Nurse Practitioner
% of Days
63%
1 Qualified Social Worker
% of Days
29%
1 Occupational Therapy Aide
% of Days
24%
2 Occupational Therapy Assistant
% of Days
58%
1 Medical Director
% of Days
37%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
91
Medicare
37
40.7% of residents
Medicaid
38
41.8% of residents
Private pay or other
16
17.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.0
55% worse than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.4
37% worse than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.9%
Percent of long-stay residents whose need for help with daily activities has increased
19.9%
60% worse than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.8%
Percent of long-stay residents whose ability to move independently worsened
24.8%
62% worse than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.4%
7% worse than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
14% worse than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
11.6%
Percent of long-stay high risk residents with pressure ulcers
11.6%
102% worse than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.5%
Percent of long-stay residents with a urinary tract infection
4.5%
165% worse than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
8% better than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.5%
Percent of long-stay residents who have depressive symptoms
0.5%
88% better than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.5%
Percent of long-stay residents who received an antipsychotic medication
11.5%
23% better than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
In line with Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
In line with Michigan averageMichigan average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.7%
16% better than Michigan averageMichigan average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
45% better than Michigan averageMichigan average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
In line with Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Home around Midland The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Filter by care type
| Brittany Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Midland (East Ashman Street) | 150 | 54.8% | -28% | 4.27 | -9% | -1% | 0 | 20 | 2.9 | 4 | 89 | A+ | 13 | Robinson, Shannon | $21.9M | $5.5M | 25.1% | 235245 | ||||
| Midland King’s Daughters Home | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Midland | 30 | - | - | - | - | - | - | - | - | 0 | - | - | - | - | - | 2 | - | - | - | - | - |
Financial Trends
Historical financial and operational data for Brittany Manor based on CMS SNF Cost Reports.
Occupancy Rate
54.8%
↓ 0.9pp vs 2022
Net Income
-$409.9K
↑ ~$778.6K vs 2022
Total Payroll
$7.3M
↑ ~$333.1K vs 2022
Profit Margin
-2.0%
↑ 3.8pp vs 2022
Guides for Better Senior Living
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Frequently Asked Questions about Brittany Manor
What neighborhood is Brittany Manor in?
Brittany Manor is in the East Ashman Street neighborhood of Midland.
Is Brittany Manor in a walkable area?
Brittany Manor has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
Who is the administrator of Brittany Manor?
field_administrator is the administrator of Brittany Manor.
What is the address of Brittany Manor?
Brittany Manor is located at 3615 E Ashman St, Midland, MI 48642, United States.
What is the phone number of Brittany Manor?
(989) 631-0460 will put you in contact with the team at Brittany Manor.
Is Brittany Manor Medicare or Medicaid certified?
Yes — Brittany Manor is a CMS-certified provider of Medicare and Medicaid.
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