Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
139
112 employees · 27 contractors · 53 on an average day Brittany Manor
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Midland, MI
ALM Inspection Grade
B+
ALM's inspection grade is 88 / 100, a B+ — 4 points above the Michigan average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 88 / 100, a B+ — 4 points above the Michigan average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brittany Manor
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Midland, MI
ALM Inspection Grade
B+
ALM's inspection grade is 88 / 100, a B+ — 4 points above the Michigan average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 88 / 100, a B+ — 4 points above the Michigan average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brittany Manor accepts Medicare, Medicaid, and private pay.
Overview of Brittany Manor
Brittany Manor is a nursing home in Midland, Michigan, offering skilled nursing, memory care, hospice care, palliative care, and respite care. Skilled nursing includes 24 hour nursing care, while memory care provides supervision for residents living with dementia. Hospice and palliative care focus on comfort and symptom relief for people with serious or terminal illnesses. Respite care provides a short term stay when a resident’s usual caregiver needs temporary support.
The community has 138 beds, with both private and semi-private rooms, so residents can choose between a room of their own and a shared room. Rehabilitation services support recovery after a hospital stay, and on-site therapy means residents do not need to arrange rehabilitation elsewhere. Long-term care serves people who need ongoing nursing support, while the combination of services can suit someone whose needs may change over time or a family seeking short-term respite. Nurse staffing totals 4 hours and 35 minutes per resident each day, representing the daily hands-on nursing time assigned to each resident. Medicare and private pay are accepted. Residents may keep pets, use the salon, spend time in the outdoor courtyard, and receive transportation to nearby appointments.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 32nd out of 127 nursing homes we track in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 35m
This nursing home is ranked 32nd out of 127 nursing homes we track in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 35mStandout metric: Registered nurse (RN) is +27% above Michigan average
2 of 6 metrics below Michigan average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9.6-hour shifts
1h 4m
↑ 27% · MI 51mThis facility: 1h 4m per resident per day, 27% above the Michigan average of 51m (among Michigan facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9.6-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9.5-hour shifts
52m
↓ 8% · MI 57mThis facility: 52m per resident per day, 8% below the Michigan average of 57m (among Michigan facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 18 are the facility's own employees; no agency contractors work in this role.
18 staff · 9.5-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 60 are the facility's own employees; no agency contractors work in this role.
60 staff · 8.7-hour shifts
2h 38m
↑ 3% · MI 2h 34mThis facility: 2h 38m per resident per day, 3% above the Michigan average of 2h 34m (among Michigan facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 60 are the facility's own employees; no agency contractors work in this role.
60 staff · 8.7-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 22% · MI 4mThis facility: 3m per resident per day, 22% below the Michigan average of 4m (among Michigan facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 1m
↑ 6% · MI 3h 49mThis facility: 4h 1m per resident per day, 6% above the Michigan average of 3h 49m (among Michigan facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
29m
↑ 1% · MI 29mThis facility: 29m per resident per day, 1% above the Michigan average of 29m (among Michigan facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
139
112 employees · 27 contractors · 53 on an average day
139 total staff / 93 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.49 : 1
↓ 11% · MI 1.67This facility: 1.49 staff per resident, 11% below the Michigan average of 1.67 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
139 staff ÷ 93 residents
See full Michigan ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.5 h
↑ 8% · MI 7.9 hThis facility: 8.5 h, 8% above the Michigan average of 7.9 h (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
41,291 staff hours this quarter
See full Michigan ranking →88.4% of staff hours were worked by the facility's own employees
Michigan average: 91.4% · Contractors this quarter: Clinical Nurse Specialist (9), Speech Language Pathologist (5), Physical Therapy Assistant (5), Occupational Therapy Assistant (3), Qualified Social Worker (2), Respiratory Therapy Technician (1), Occupational Therapy Aide (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
138
Rank #24 / 131Bed count — State benchmarked This nursing home is ranked 24th out of 131 nursing homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
138
Rank #24 / 131Bed count — State benchmarked This nursing home is ranked 24th out of 131 nursing homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #11 / 40Years in operation — State benchmarked This nursing home is ranked 11th out of 40 nursing homes we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #11 / 40Years in operation — State benchmarked This nursing home is ranked 11th out of 40 nursing homes we track in Michigan for years in operation. Shows how long this facility has been in operation compared to other Michigan facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
27
years
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #135 / 157Walk Score — State benchmarked This nursing home is ranked 135th out of 157 nursing homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #135 / 157Walk Score — State benchmarked This nursing home is ranked 135th out of 157 nursing homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
13
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #82 / 90Occupancy rate — State benchmarked This nursing home is ranked 82nd out of 90 nursing homes we track in Michigan for occupancy. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 90. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #82 / 90Occupancy rate — State benchmarked This nursing home is ranked 82nd out of 90 nursing homes we track in Michigan for occupancy. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 90. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
64.9%
This home usually has availability
Based on residents per day and 138 beds.
Lower than the Michigan average: 84.2%
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
90
Source: CMS Provider Information, average daily residents
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
58
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+
Not Accredited
How BBB ratings workAbout This Community
CMS Certification Number235245
Resident Council
Accept Medicare
Short-Term Rehab
Short-Term Rehabilitation
Outpatient Therapy
Physical Therapy
Speech TherapyListed as: Speech Therapy / Speech Language Pathology
Doctor on Staff
Tube Feeding
Congestive Heart Failure Care
Comprehensive Dental Care
Dialysis
Infectious Disease Management
IV Therapy
Ophthalmology
Audiology ServicesHearing-related evaluation and treatment provided by an audiologist or other qualified professional. Services can include hearing tests, hearing aids, and communication support.
Pain Management
Radiology Services
Podiatry Services
Sepsis Management
Total Parenteral Nutrition
Bariatric CareSpecialized care for people with severe obesity, including safe transfers, equipment, mobility support, and management of related health needs.
Palliative CareCare focused on relieving pain, symptoms, and stress while supporting quality of life. It can be provided alongside treatment for a serious illness.
Psychiatry and Psychology Services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Discharge Planning
Restorative Nursing and Assistance with ADL
TransportationListed as: Transportation to nearby appointments
Social Work & Case Management
Pets Allowed
Beauty Salon
Movie Theater
Courtyard
Activities
Recreational Therapy
Non-Denominational Services
Building TypeSingle-story
Room Types
Private Room
Semi-Private / Shared Room
In-Room Features
Private And Semi Private Rooms
CMS Health Inspection History
ALM Inspection Grade
88 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
4 points above the Michigan average for CMS-certified facilities (84/100)
Category breakdown
Citations
Typical
82 severity-weighted points (22 deficiencies) · 6% higher than the typical CMS-certified MI facility (median: 78)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Typical
27 days to fix issues · faster than the typical CMS-certified MI facility (median: 28)
Total health inspections
8
↑ 19% · MI 6.7This facility: 8, 19% above the Michigan average of 6.7 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
22
Rank #46 / 126Health citations — State benchmarked This nursing home is ranked 46th out of 126 nursing homes we track in Michigan for health citations. Shows this facility's total health deficiency citations benchmarked to the Michigan State average, with a ranking across all 126 MI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 32% · MI 32.4This facility: 22, 32% below the Michigan average of 32.4 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
2.75
Rank #14 / 126Citations per inspection — State benchmarked This nursing home is ranked 14th out of 126 nursing homes we track in Michigan for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 126 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 43% · MI 4.79This facility: 2.75, 43% below the Michigan average of 4.79 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
22 of 22 citations corrected
Critical
J–L
0
↓ 100% · MI 0.3This facility: 0, 100% below the Michigan average of 0.3 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
5
↑ 194% · MI 1.7This facility: 5, 194% above the Michigan average of 1.7 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
17
↓ 43% · MI 30This facility: 17, 43% below the Michigan average of 30 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · MI 0.4This facility: 0, 100% below the Michigan average of 0.4 (among Michigan facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 15, 2026 · 2 citations, all corrected
Most cited category: Resident Assessment & Care Planning, 7 of 22 citations · 5 categories in total
Citations history
Most recent first
Apr 15, 2026
2 citations
Quality of Care serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Nov 06, 2025
1 citation
Abuse/Neglect serious citation
Corrected
Corrected
Oct 08, 2025
1 citation
Abuse/Neglect moderate citation
Corrected
Corrected
Mar 27, 2025
4 citations
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jan 23, 2025
2 citations
Quality of Care serious citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Apr 04, 2024
10 citations
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Aug 25, 2023
1 citation
Quality of Care serious citation
Corrected
Corrected
Jun 08, 2023
1 citation
Care Planning moderate citation
Corrected
Corrected
Top deficiency categories
Share of 22 citations
Resident Assessment & Care Planning
7 deficiencies (32%)
Quality of Life & Care
7 deficiencies (32%)
Resident Rights
5 deficiencies (23%)
Abuse, Neglect & Exploitation
2 deficiencies (9%)
Nutrition & Dietary
1 deficiency (5%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 22 citations resulted from standard inspections; and 7 of 22 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Total fines
$0
MI avg $66KMichigan average: $66,103. Average among the 196 Michigan facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0
MI avg 1.52Michigan average: 1.52. Average among the 196 Michigan facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
MI avg 0.83Michigan average: 0.83. Average among the 196 Michigan facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Michigan average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 26% · MI 4.1This facility: 3.0, 26% below the MI average of 4.1 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↓ 8% · MI 3.3This facility: 3.0, 8% below the MI average of 3.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
9.3
Score · lower is better
↑ 30% · MI 7.2This facility: 9.3, 30% above the MI average of 7.2 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
18.5
Score · lower is better
↑ 29% · MI 14.3This facility: 18.5, 29% above the MI average of 14.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 3 better, 6 worse, 2 near MI average
3 short-stay measures: 1 better, 2 near MI average
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
16.7%
↑ 55% · MI 10.8This facility: 16.7, 55% above the MI average of 10.8 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
16.7%
↑ 55% · MI 10.8This facility: 16.7, 55% above the MI average of 10.8 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
14.9%
↑ 24% · MI 12.0This facility: 14.9, 24% above the MI average of 12.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
14.9%
↑ 24% · MI 12.0This facility: 14.9, 24% above the MI average of 12.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
↑ 19% · MI 20.0This facility: 23.9, 19% above the MI average of 20.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
↑ 19% · MI 20.0This facility: 23.9, 19% above the MI average of 20.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
3.3%
↑ 112% · MI 1.5This facility: 3.3, 112% above the MI average of 1.5 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
3.3%
↑ 112% · MI 1.5This facility: 3.3, 112% above the MI average of 1.5 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
↑ 96% · MI 3.0This facility: 5.8, 96% above the MI average of 3.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
↑ 96% · MI 3.0This facility: 5.8, 96% above the MI average of 3.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
6.9%
↑ 35% · MI 5.1This facility: 6.9, 35% above the MI average of 5.1 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
6.9%
↑ 35% · MI 5.1This facility: 6.9, 35% above the MI average of 5.1 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
2.4%
↓ 56% · MI 5.4This facility: 2.4, 56% below the MI average of 5.4 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
2.4%
↓ 56% · MI 5.4This facility: 2.4, 56% below the MI average of 5.4 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · MI 4.3This facility: 0.0, 100% below the MI average of 4.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · MI 4.3This facility: 0.0, 100% below the MI average of 4.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
11.7%
↓ 21% · MI 14.8This facility: 11.7, 21% below the MI average of 14.8 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
11.7%
↓ 21% · MI 14.8This facility: 11.7, 21% below the MI average of 14.8 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
↓ 3% · MI 95.3This facility: 92.3, 3% below the MI average of 95.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
↓ 3% · MI 95.3This facility: 92.3, 3% below the MI average of 95.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
≈ 0% · MI 95.0This facility: 94.7, level with the MI average of 95.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
≈ 0% · MI 95.0This facility: 94.7, level with the MI average of 95.0 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
↓ 53% · MI 1.1This facility: 0.5, 53% below the MI average of 1.1 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
↓ 53% · MI 1.1This facility: 0.5, 53% below the MI average of 1.1 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.3%
≈ 0% · MI 83.3This facility: 83.3, level with the MI average of 83.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.3%
≈ 0% · MI 83.3This facility: 83.3, level with the MI average of 83.3 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
↑ 3% · MI 79.5This facility: 81.6, 3% above the MI average of 79.5 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
↑ 3% · MI 79.5This facility: 81.6, 3% above the MI average of 79.5 (among MI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Brittany Manor’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 124 Michigan nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, and more than last year
−19.0% operating margin
−2.8 pts vs prior year
An operating loss in 7 of the last 8 reported years. Other income ($1.4M) trims the net loss to −$1.0M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Payroll in line with Michigan homes
56.1% payroll share of revenue
MI average 55.9%Rank #40 / 124Payroll % of net patient revenue — State benchmarked This nursing home is ranked 40th out of 124 nursing homes we track in Michigan for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.4M while revenue rose $0.1M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Michigan homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MI median | Compared with MI homesRank in MI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $12.4M | +$0.1M | Trend 20172024 | MI median $12.5M | Rank in MI Rank #65 / 124Net patient revenue — State benchmarked This nursing home is ranked 65th out of 124 nursing homes we track in Michigan for net patient revenue. Shows this facility's net patient revenue compared to the Michigan average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 48% of homes | Below MI median Higher net patient revenue than 48% of MI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $14.7M | +$0.4M | Trend 20172024 | MI median — | Rank in MI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$2.4M | −$0.4M | Trend 20172024 | MI median — | Rank in MI Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −19.0% | −2.8 pts | Trend 20172024 | MI median — | Rank in MI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $1.4M | — | Trend — | MI median — | Rank in MI Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.0M | −$0.5M | Trend — | MI median — | Rank in MI Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Staff spending in line with Michigan homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MI median | Compared with MI homesRank in MI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $6.9M | +$0.4M | Trend 20172024 | MI median $6.7M | Rank in MI Rank #56 / 124Payroll costs — State benchmarked This nursing home is ranked 56th out of 124 nursing homes we track in Michigan for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Michigan average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 55% of homes | Above MI median Higher payroll than 55% of MI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 56.1% | +3.2 pts | Trend 20172024 | MI median 52.7% | Rank in MI Rank #40 / 124Payroll % of net patient revenue — State benchmarked This nursing home is ranked 40th out of 124 nursing homes we track in Michigan for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Michigan average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Michigan that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 68% of homes | Near MI average The MI average is 55.9% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · MI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Michigan payroll average.
% of net patient revenue
Payroll share Operating margin MI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $13.4M | $14.7M | $14.5M | $12.3M | $11.3M | $11.8M | $12.3M | $12.4M |
| Operating expenses | $13.6M | $14.6M | $15.0M | $15.4M | $13.4M | $13.7M | $14.3M | $14.7M |
| Net patient income | −$0.2M | $0.2M | −$0.5M | −$3.1M | −$2.1M | −$1.9M | −$2.0M | −$2.4M |
| Operating margin | −1.6% | 1.2% | −3.5% | −25.3% | −18.7% | −16.0% | −16.2% | −19.0% |
| Net income | −$0.2M | $0.2M | −$0.5M | −$1.5M | −$0.6M | −$1.2M | −$0.4M | −$1.0M |
| Payroll costs | $6.0M | $6.5M | $6.9M | $6.8M | $5.7M | $5.3M | $6.5M | $6.9M |
| Payroll share of revenue | 44.8% | 44.4% | 47.9% | 55.8% | 49.9% | 45.4% | 52.9% | 56.1% |
| Beds | 160 | 160 | 160 | 150 | 150 | 150 | 150 | 150 |
| Gross revenue | $18.7M | $21.6M | $22.6M | $23.1M | $20.5M | $20.3M | $20.3M | $19.8M |
| Salaries | $5.0M | $5.5M | $5.9M | $5.7M | $4.7M | $4.4M | $5.5M | $5.9M |
| Wage-related costs | $1.0M | $1.1M | $1.1M | $1.1M | $0.9M | $1.0M | $1.0M | $1.1M |
| Contract labor | — | — | — | — | $0.8M | $1.6M | $0.8M | $0.6M |
| Other operating costs | $7.6M | $8.0M | $8.1M | $8.5M | $7.8M | $8.3M | $7.8M | $7.8M |
| Net patient revenue per day | $301 | $316 | $323 | $334 | $366 | $386 | $409 | $409 |
| Cost per day | $306 | $312 | $334 | $419 | $435 | $448 | $476 | $487 |
| Average length of stay | 111.3 days | 191.9 days | 188.9 days | 84.3 days | 66.3 days | 85.2 days | 63.0 days | 58.2 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
519 admissions · FY2024
Residents admitted during the year.
Medicare
84 · 16%
Medicaid
271 · 52%
Private pay & other
164 · 32%
Resident snapshot
93 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
8 · 9%
Medicaid
56 · 60%
Private pay & other
29 · 31%
Leaving
519 discharges · FY2024
Residents discharged during the year.
Medicare
84 · 16%
Medicaid
271 · 52%
Private pay & other
164 · 32%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Places of interest near Brittany Manor
3.9 miles from city center
Estimated distance in miles from Midland's city center to Brittany Manor's address, calculated via Google Maps.
Calculate Travel Distance to Brittany Manor
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Financial Assistance for
Nursing Home in Michigan
Brittany Manor is located in Midland, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Brittany Manor
Is Brittany Manor in a walkable area?
Brittany Manor has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Brittany Manor?
Brittany Manor's occupancy is 64.9%.
How long has Brittany Manor been in business?
Brittany Manor has been operating for approximately 27 years, based on available licensing and registration records.
Are pets allowed at Brittany Manor?
Yes, Brittany Manor allows residents to bring their pets.
Does Brittany Manor operate as a for-profit or non-profit?
Brittany Manor is registered as a for-profit in MI.
What is the overall rating for Brittany Manor?
Brittany Manor received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Brittany Manor have?
Brittany Manor has 138 beds.
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