Inspection Reports for
Broadview Residential Care Center

The facility was found to be in compliance with health and safety regulations with no hazards noted during the physical plant inspection. Kitchen, dining, laundry, medication storage, bedrooms, bathrooms, common areas, and surrounding grounds were all observed to be in good repair and properly maintained. The visit was terminated early due to time constraints and will be completed later by reviewing medication, residents, and staff records.

The facility was found to be in compliance with health and safety regulations with no hazards noted during the physical plant inspection. Kitchen, dining, laundry, medication storage, bedrooms, bathrooms, common areas, and surrounding grounds were all observed to be in good repair and properly maintained. The visit was terminated early due to time constraints and will be completed later by reviewing medication, residents, and staff records.

The complaint alleged that staff wrongfully evicted Resident #1 when the Skilled Nursing Facility planned to discharge the resident back to the facility. The Administrator denied the allegation, stating the resident was hospitalized and scheduled to return, with no eviction letter issued. Staff and resident interviews confirmed no eviction process occurred. The allegation was unsubstantiated.

The investigation found insufficient evidence to support the allegation of wrongful eviction. Interviews, observations, and record reviews indicated that the resident was hospitalized and not evicted, with no eviction notice issued. The allegation was deemed unsubstantiated and no immediate health or safety issues were noted.

The complaint alleged that staff wrongfully evicted Resident #1 when the Skilled Nursing Facility planned to discharge them back to the facility. The allegation was unsubstantiated based on interviews with the Administrator, staff, and the resident, as well as record reviews.

The investigation found insufficient evidence to support the allegation of wrongful eviction. Interviews, observations, and record reviews indicated the resident was hospitalized and not evicted, with no eviction notice issued. No immediate health or safety issues were noted.

The complaint alleged that the Administrator was not allowing Resident #1 to pass away in the facility and instead arranged for transfer to a Skilled Nursing Facility or other setting at end of life. The allegation was found to be unsubstantiated.

Based on interviews with staff, residents, and review of records, there was insufficient information to support the allegation. The resident in question was transferred to a higher level of care as per facility policy and resident agreement. No immediate health and safety issues were noted.

The facility was found to be in good condition with no health or safety hazards noted. The physical plant was toured, medication was inaccessible to residents, and the facility maintained proper food storage, cleanliness, and safety equipment.

The facility was found to be clean, well-maintained, and compliant with safety and health regulations. All inspected areas including resident bedrooms, bathrooms, kitchen, and common areas were in good condition with no expired foods or safety hazards observed.

The complaint investigation was unsubstantiated. Allegations included failure to arrange a reappraisal meeting, improper restraint of a resident, rough handling of residents, and failure to dispense medications as ordered. Each allegation was investigated through interviews and record reviews and found to lack sufficient evidence.

The investigation found insufficient evidence to substantiate any of the allegations. Records and interviews indicated that reappraisals were conducted timely, residents were not restrained improperly, staff handled residents respectfully, and medications were dispensed according to physician orders.

The complaint alleged that staff were not allowing residents to participate in activities. The allegation was deemed unsubstantiated based on interviews and observations during the visit.

The investigation found that the allegation was unsubstantiated. The card game activity was changed to encourage more resident participation, and interviews with residents and staff confirmed that residents were allowed to participate in activities of their choosing without coercion.

The complaint alleged that a resident was assaulted while in care and that facility staff did not safeguard the resident's personal belongings. The allegations were unsubstantiated based on interviews and record reviews.

The investigation found no substantiation for the allegations. Interviews with staff, residents, and a witness, as well as record reviews, did not confirm the claims of assault or theft. The resident involved has cognitive impairments affecting their perception of events.

The facility was found to be following COVID-19 infection control recommendations with no vaccination or booster issues, adequate PPE supplies, and appropriate zoning of residents. No deficiencies were cited during this visit.

The allegation was that staff were inappropriately restraining residents while in care. The allegation was found to be unsubstantiated based on interviews and record reviews.

The investigation included interviews with residents, staff, and the administrator, as well as review of records. All six residents interviewed denied the allegation, and staff also denied it. The facility had a recent Norovirus outbreak which led to a temporary lockdown, but residents were able to leave their rooms and attend activities. There was insufficient evidence to substantiate the allegation, so it was determined to be unsubstantiated.

The facility was inspected thoroughly including resident rooms, common areas, kitchen, and medication storage. No deficiencies were observed during the visit, and the facility was found to be in compliance with Title 22 Regulations.

The complaint investigation was unannounced and addressed three main allegations: facility disrepair due to lack of air conditioning, inadequate hydration of Resident #1, and administration of discontinued medication to Resident #1. Interviews with residents, staff, and review of logs and records found insufficient evidence to corroborate these allegations. The complaint was determined to be unsubstantiated.

The investigation found insufficient evidence to substantiate the allegations. Residents and staff reported comfortable temperatures and adequate hydration practices. Medication administration followed doctor's orders, and discontinued medication was not given after official discontinuation.

The complaint alleged that a resident sustained unexplained injuries while in care. The complaint was found to be unfounded, meaning the allegation was false, could not have happened, and/or was without reasonable basis.

The investigation found that the resident in question did not reside at this facility but at a different skilled nursing home. The complaint was determined to be unfounded and was dismissed.

The complaint included allegations that facility staff did not meet residents' hygiene needs, did not clean residents' rooms, charged residents for services not received, did not follow doctors' orders, left residents in bed all day causing pressure injuries, the facility was in disrepair, did not provide a safe environment, and had pests. The complaint was found to be unfounded.

The investigation found that the complaint was unfounded, meaning the allegations were false, could not have happened, or were without reasonable basis. The complaint was therefore dismissed after interviews and document review.