Brookdale Charlotte East

Q: What neighborhood is Brookdale Charlotte East in?

Brookdale Charlotte East is in the Eastland - Wilora Lake neighborhood of Charlotte.

Q: Is Brookdale Charlotte East in a walkable area?

Brookdale Charlotte East has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

Q: What is the license number of Brookdale Charlotte East?

According to NC state health department records, Brookdale Charlotte East's license number is HAL-060-060.

Q: Does Brookdale Charlotte East have different floorplan options?

Yes — see the floorplan options available at Brookdale Charlotte East on this page.

Q: How many beds does Brookdale Charlotte East have?

Brookdale Charlotte East has 50 beds.

Q: What is the phone number of Brookdale Charlotte East?

(704) 537-8848 will put you in contact with the team at Brookdale Charlotte East.

Q: What county is Brookdale Charlotte East located in?

Brookdale Charlotte East is in Mecklenburg County.

Overview of Brookdale Charlotte East

Nestled in the vibrant community of Charlotte, NC, Brookdale Charlotte East offers a picturesque setting for independent and assisted living. Enjoy spacious, sunlit common areas that evoke a resort-like ambiance, complemented by pet-friendly apartments featuring private patios or balconies. Residents can engage in daily fitness classes or join scheduled excursions, embracing a maintenance-free lifestyle that celebrates independence. With a 24/7 care team ensuring prompt response to emergencies, you can relax and thrive in a community designed for your comfort and peace of mind.

Discover a fulfilling lifestyle at Brookdale Charlotte East, where every day brings new opportunities for social engagement and personal enrichment. Embrace the freedom from household chores and savor the perks of restaurant-style dining and a vibrant social calendar. Whether you’re seeking vibrant community life or peace and tranquility, the community offers the perfect blend of convenience and care, ensuring you live each day to the fullest.

(704) 537-8848

50-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

48 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 24 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

StatusActive

CountyMecklenburg

License NumberHAL-060-060

Wheelchair Accessible

Emergency SystemsYes

Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

ContactMary Pleasants, Executive Director

Respite Care

Licensed Nurses/CNAs

24-Hour Staffing

HousekeepingYes

Pet Friendly

Fitness Center

Library

Beauty/Barber Shop

Courtyard And Garden

Private Dining Room

Walking Paths

Landscaped Grounds

Business Centers/Computers

Snack Shop

Meeting Rooms

Pharmacy

General Store

Guest Suite(S)

Piano

ActivitiesMultiple calendars for independent and assisted living residents with various activities.

Branded ProgramsBrookdale HealthPlus

Specific ProgramsContinuing Care Retirement Communities, At Home Care

Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

IL$1,965 per month

AL$3,960 per month

Food DescriptionRestaurant-style dining with nutritious and flavorful options prepared by the culinary team.

Brookdale Charlotte East – Menu

Download Menu PDF

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Single-story

Transportation Services

Fitness and Recreation

Types of Care at Brookdale Charlotte East

Assisted Living Independent Living

Type of Rooms Available

Studio

350 - 436 sq. ft

1 Bed

576 sq. ft

1 / 4

2 Bed

762 - 856 sq. ft

Ratings

Division Of Health Service Rating

3/4

North Carolina average: 3 stars

Scores

DHSR Score

101.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Since 2016 · 10 years of data 45 deficiencies 18 inspections 0 penalties 14 inspections with deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average

Overall vs. NC average

Latest Inspection December 18, 2024 Follow Up

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	45	46	This facility has 2% fewer total deficiencies than a typical North Carolina assisted living residence (45 vs. NC avg 46).↓ 2% better
Deficiencies per year Average deficiencies per year since 2016.	4.5	4.6	This facility has 2% fewer deficiencies per year than a typical North Carolina assisted living residence (4.5 vs. NC avg 4.6).↓ 2% better
Deficiencies per inspection Average deficiencies per inspection.	2.5	2.2	This facility has 14% more deficiencies per inspection than a typical North Carolina assisted living residence (2.5 vs. NC avg 2.2).↑ 14% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	NC Average	vs. NC Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	18	21	This facility has 14% fewer total inspections than a typical North Carolina assisted living residence (18 vs. NC avg 21).↓ 14% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	14	19	This facility has 26% fewer inspections with deficiencies than a typical North Carolina assisted living residence (14 vs. NC avg 19).↓ 26% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	78%	90%	This facility has 12 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (78% vs. NC avg 90%).↓ 12% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on December 18, 2024, found no deficiencies, confirming that previously cited issues were corrected. Earlier inspections showed a pattern of deficiencies related mainly to building maintenance and fire safety, including obstructed corridors, fire door malfunctions, and unsafe oxygen storage, as well as resident care issues such as missed physician orders and medication administration errors. Complaint investigations were not listed in the available reports, and no fines, immediate jeopardy findings, or license actions were noted. Prior reports also cited housekeeping and environmental concerns, along with failures in implementing physician orders and ensuring proper supervision. The facility appears to have made improvements over time, particularly in addressing construction and safety deficiencies identified in prior surveys.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Brookdale Charlotte East Home Overview

Get to know the community with a high-definition video tour

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Watch this video about life at Brookdale Charlotte East

Living Spaces & Floor Plans for Brookdale Charlotte East

Brookdale Charlotte East 2 Bed

Brookdale Charlotte East 1 Bed

Brookdale Charlotte East Studio

Brookdale Charlotte East 2 Bed B

Floor Plan

Download PDF

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

7.1 miles from city center Estimated distance in miles from Charlotte's city center to Brookdale Charlotte East's address, calculated via Google Maps. — 4.41 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)

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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

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