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Brookdale Conway
Brookdale Conway
Brookdale Conway accepts Medicaid.
Awarded the #1 in Customer Satisfaction, Brookdale Conway provides an exceptional service for seniors of assisted living and memory care. Brookdale Conway strives to provide a dedicated approach to enhancing the quality of life for their seniors in need of assistance and memory care; they have provided options that specifically cater to each individual’s needs. They pride themselves on their approach to modern assisted living care that is unmatched that allows for seniors to thrive thanks to the care delivered by the compassionate staff. As a member of the Brookdale Senior Living group, Conway is guaranteed to provide a person-centered environment for their seniors, promoting a comfortable and secure living situation.
Life at Brookdale Conway ensures living and aging well– that is why they designed community features that make lives safe and convenient for everyone; with the all-inclusive amenities and services provided by management, seniors are able to live hassle-free. From pain class to relaxing at the courtyard, expect serene everyday living in the quiet and beautiful neighborhood.
103-bed community Rank #416 / 1058Bed count — State benchmarkedThis home is ranked 416th out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 62 / 100 Rank #323 / 1427Walk Score — State benchmarkedThis home is ranked 323rd out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeAssisted Living Facility
IssuanceDecember 30, 2024
ExpirationDecember 29, 2026
CountyOrange
License Number9286
Brookdale Conway is legally operated by Emeritus Properties Ngh LLC, and administered by Manuel Gonzalez.
Profit StatusFor-profit
Private
103 units
Total beds
103 units
Emergency SystemsEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Pet Friendly
Transportation
Library
Salon
Arts & Crafts
Walking Paths
ActivitiesFull calendar of events, classes, and outings
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Starting Price$3,890 per month
Food DescriptionSumptuous chef-prepared meals served restaurant-style.
Brookdale Conway – Menu
Download Menu PDFInspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2012 · 14 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
97 citations
59 inspections
19 fines
$38.8K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
21 points below the Florida average for assisted living residences (83/100)
Rank #864 / 901 in Florida Inspection Score — State benchmarked This home is ranked 864th out of 901 homes we track in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 901 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 62 out of 100. Letter grade D-. 21 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
19vs 5 avg↑ 280% higher than FL avg
-
$38.8kvs $11.6k↑ 233% higher than FL avg
Data reflects the most recent 14 years (since 2012).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2012 vs. Florida state average
Overall vs. FL average
4 Worse
Metrics worse than Florida average:
• Total citations (194% above)
• Citations per inspection (23% above)
• Inspections with citations (200% above)
• Inspection citation rate (31% above) 0 Better No metrics in this bucket.
• Total citations (194% above)
• Citations per inspection (23% above)
• Inspections with citations (200% above)
• Inspection citation rate (31% above) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 97 | 33 | This facility has 194% more total citations than a typical Florida assisted living residence (97 vs. FL avg 33).↑ 194% worse Rank #873 / 906 Total citations — State benchmarked This home is ranked 873rd out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 1.6 | 1.3 | This facility has 23% more citations per inspection than a typical Florida assisted living residence (1.6 vs. FL avg 1.3).↑ 23% worse Rank #722 / 906 Citations per inspection — State benchmarked This home is ranked 722nd out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 59 | 26 | This facility has had 127% more total inspections than the Florida average (59 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 127% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 48 | 16 | This facility has 200% more inspections with citations than a typical Florida assisted living residence (48 vs. FL avg 16).↑ 200% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 81% | 62% | This facility has 19 percentage points higher inspection citation rate than a typical Florida assisted living residence (81% vs. FL avg 62%).↑ 19% worse Rank #818 / 906 Inspection citation rate — State benchmarked This home is ranked 818th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 bed
Building Type: Single-story
Beauty Services
Social and Recreational Activities
Exercise Programs
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Living Spaces & Floor Plans for Brookdale Conway
Places of interest near Brookdale Conway
4.3 miles from city center
Estimated distance in miles from Orlando's city center to Brookdale Conway's address, calculated via Google Maps.
— 2.61 miles to nearest hospital (AdventHealth East Orlando)
Calculate Travel Distance to Brookdale Conway
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Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. See the benchmark below for the typical Florida score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Towers Orlando | AL IL NH SNF | Orlando (Central Business District) | 168
Facility
168
FL AVG
88
Rank
#96 / 1,058 | No |
96
Facility
96
FL AVG
42
Rank
#11 / 1,427 | - | - | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed | - |
| The Bridge at Orlando | AL | Orlando | 120
Facility
120
FL AVG
88
Rank
#253 / 1,058 | Yes |
38
Facility
38
FL AVG
42
Rank
#765 / 1,427 | Inverrary Retirement Investors, LLC | 72
Facility
72
FL AVG
83
Rank
#732 / 901 | 32 | 81%
Facility
81%
FL AVG
61.5%
Rank
#818 / 906 | 39
Facility
39
FL AVG
33
Rank
#588 / 906 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#441 / 906 | For-Profit | $12,250 | Taron J. Morton | Alcove / 1 Bed | A+ |
| Brookdale Conway | AL | Orlando (Dixie Belle) | 103
Facility
103
FL AVG
88
Rank
#416 / 1,058 | Yes |
62
Facility
62
FL AVG
42
Rank
#323 / 1,427 | Emeritus Properties Ngh LLC | 62
Facility
62
FL AVG
83
Rank
#864 / 901 | 59 | 81%
Facility
81%
FL AVG
61.5%
Rank
#818 / 906 | 97
Facility
97
FL AVG
33
Rank
#873 / 906 | 1.6
Facility
1.6
FL AVG
1.3
Rank
#722 / 906 | For-Profit | $38,750 | Manuel Gonzalez | Studio / 1 Bed | A+ |
| Sancerre at Orange City | AL MC | Orange City (Orangedale) | 99
Facility
99
FL AVG
88
Rank
#464 / 1,058 | Yes |
27
Facility
27
FL AVG
42
Rank
#954 / 1,427 | Nxc Orange City Operator LLC | 99
Facility
99
FL AVG
83
Rank
#7 / 901 | 5 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 906 | 5
Facility
5
FL AVG
33
Rank
#50 / 906 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#153 / 906 | For-Profit | - | Michelle Gray | Studio / 1 Bed / 2 Bed | A- |
| Westminster Baldwin Park | AL IL MC NH SNF | Orlando (Northeast Orlando) | 24
Facility
24
FL AVG
88
Rank
#858 / 1,058 | Yes |
26
Facility
26
FL AVG
42
Rank
#976 / 1,427 | Presbyterian Retirement Communities, Inc | - | 1 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 906 | 1
Facility
1
FL AVG
33
Rank
#1 / 906 | 0
Facility
0
FL AVG
1.3
Rank
#153 / 906 | Non-Profit | - | Laure Zulkowski | 1 Bed / 2 Bed / 3 Bed | - |
Financial Assistance for
Assisted Living in Florida
Brookdale Conway is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Conway
What neighborhood is Brookdale Conway in?
Brookdale Conway is in the Dixie Belle neighborhood of Orlando.
What languages are spoken at Brookdale Conway?
The team at Brookdale Conway speaks Creole, English, and Spanish.
Who is the owner of Brookdale Conway?
Brookdale Conway is legally operated by Emeritus Properties Ngh LLC, and administered by Manuel Gonzalez.
Is Brookdale Conway in a walkable area?
Brookdale Conway has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Brookdale Conway?
According to FL state health department records, Brookdale Conway's license number is 9286.
When does Brookdale Conway's license expire?
According to FL state health department records, Brookdale Conway's license expires on December 29, 2026.
How long has Brookdale Conway been in business?
Brookdale Conway has been operating for approximately 48 years, based on available licensing and registration records.
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