Brookdale Dr. Phillips
Assisted Living & Memory Care · Orlando, FL
Brookdale Dr. Phillips
Assisted Living & Memory Care · Orlando, FL
Live a relaxing retirement with Brookdale Dr. Phillips located in Pin Oak Drive, Orlando, FL, that offers assisted living and memory care. With cozy and elegant floor plans including studio, private, and semi-private apartments, the community promises an inviting and comfortable residence. With the seniors’ freedom and individuality in mind, Brookdale Dr. Phillips delivers the utmost care and support that best matches their needs and preferences.
Brookdale Dr. Phillips strives to enhance its residents’ quality of life, empowering them to thrive and live confidently. The community serves three healthy and delicious meals daily to meet its residents’ dietary needs. With pet-friendly amenities including a courtyard, a coffee shop, a library, a therapy room, a theater, a fitness center, a beauty and barbershop, a game room, computers, an arts and crafts studio, a peaceful porch, and serene walking paths, the community ensures the enjoyment and wellness of its residents.
40-bed community Rank #798 / 1060Bed count — State benchmarkedThis home is ranked 798th out of 1060 homes in Florida for Bed Count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 28 / 100 Rank #945 / 1487Walk Score — State benchmarkedThis home is ranked 945th out of 1487 homes in Florida for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusIn Review
IssuanceFebruary 28, 2024
ExpirationFebruary 27, 2026 Expired
CountyOrange
License Number9453
Brookdale Dr. Phillips is legally operated by Brookdale Management Of Florida Po LLC, and administered by Nancy Barbee.
Profit StatusFor-profit
Private
40 units
Total beds
40 units
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System
Staffing
Key information about the people who lead and staff this community.
Creole
English
Spanish
ContactMr. Steven Swain, Executive Vice President (per BBB, record updated Jul 2026)
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Pet Friendly
Fitness Center
Transportation
Library
Concierge Service
Café/Bistro
Coffee Shop
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Billiards
Theatre
Walking Paths
Landscaped Grounds
Snack Shop
Community Kitchen
Meeting Rooms
Piano
ActivitiesActivities include baking clubs, gardening clubs, art and fitness classes
Branded ProgramsBrookdale HealthPlus
Touring HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Assisted Living$2,980 per month
Memory Care$4,610 per month
Food DescriptionChef-driven meals prepared fresh each day with personal dining assistance as needed.
Brookdale Dr. Phillips – Menu
Download Menu PDFInspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2014 · 12 years of data
62 citations
38 inspections
13 fines
$45.1K fined
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
22 points below the Florida average for assisted living residences (83/100)
Rank #853 / 876 in Florida Inspection Score — State benchmarked This home is ranked 853rd out of 876 homes in Florida for Inspection Score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 61 out of 100. Letter grade D-. 22 points below the Florida average for assisted living residences (83/100)Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
13vs 5 avg↑ 160% higher than FL avg
-
$45.1kvs $11.6k↑ 288% higher than FL avg
Data reflects the most recent 12 years (since 2014).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Florida state average
Overall vs. FL average
5 Worse
Metrics worse than Florida average:
• Total citations (88% above)
• Citations per year (86% above)
• Citations per inspection (23% above)
• Inspections with citations (113% above)
• Inspection citation rate (44% above) 0 Better No metrics in this bucket.
• Total citations (88% above)
• Citations per year (86% above)
• Citations per inspection (23% above)
• Inspections with citations (113% above)
• Inspection citation rate (44% above) 0 Better No metrics in this bucket.
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 62 | 33 | This facility has 88% more total citations than a typical Florida assisted living residence (62 vs. FL avg 33).↑ 88% worse Rank #784 / 907 Total citations — State benchmarked This home is ranked 784th out of 907 homes in Florida for Total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
Average citations per year since 2014.
| 5.2 | 2.8 | This facility has 86% more citations per year than a typical Florida assisted living residence (5.2 vs. FL avg 2.8).↑ 86% worse |
|
Citations per inspection
Average citations per inspection.
| 1.6 | 1.3 | This facility has 23% more citations per inspection than a typical Florida assisted living residence (1.6 vs. FL avg 1.3).↑ 23% worse Rank #727 / 907 Citations per inspection — State benchmarked This home is ranked 727th out of 907 homes in Florida for Citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 38 | 26 | This facility has had 46% more total inspections than the Florida average (38 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 46% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 34 | 16 | This facility has 113% more inspections with citations than a typical Florida assisted living residence (34 vs. FL avg 16).↑ 113% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 89% | 62% | This facility has 27 percentage points higher inspection citation rate than a typical Florida assisted living residence (89% vs. FL avg 62%).↑ 27% worse Rank #876 / 907 Inspection citation rate — State benchmarked This home is ranked 876th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- January 2, 2025 inspection found no deficiencies during a monitor survey.
- Recent deficiencies focused on resident care supervision, admissions, and training, including multiple Class 3 and Class 4 citations between 2018 and 2023.
- Complaint investigations from 2019 to 2024 cited isolated Class 2 and 3 deficiencies in resident care rights, supervision, and Do Not Resuscitate order training.
What does this home offer?
Minimum Age: 65
Pets Allowed
Room Sizes: 207/ 287 / 303 / 375 sq. ft
Housing Options: Suite
Building Type: Two-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Type of Rooms Available
1 / 4
Suite
1
207 - 375 sq. ft
Activities in this home
- Arts and Crafts
- Cooking Classes
- Exercise Classes
- Games & Cards
- Gardening
- Shopping
- Social Events & Outings
- Theater & Movies
Living Spaces & Floor Plans for Brookdale Dr. Phillips
Places of interest near Brookdale Dr. Phillips
7.7 miles from city center
Estimated distance in miles from Orlando's city center to Brookdale Dr. Phillips's address, calculated via Google Maps.
— 3.99 miles to nearest hospital (Orlando Health Dr. P. Phillips Hospital)
Calculate Travel Distance to Brookdale Dr. Phillips
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The information below is reported by the Florida Agency for Health Care Administration (AHCA).
| Woodland Towers | AL IL | Deland (Cranor) | 190
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FL AVG
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Rank
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FL AVG
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FL AVG
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Rank
#237 / 876 | 18 | 44.4%
Facility
44.4%
FL AVG
61.5%
Rank
#274 / 907 | 22
Facility
22
FL AVG
33
Rank
#328 / 907 | 1.2
Facility
1.2
FL AVG
1.3
Rank
#446 / 907 | For-Profit | $1,000 | Tammy Cornett | 1 Bed / 2 Bed | - |
| Heritage Waterside | AL IL MC | Daytona Beach Shores (Winthrop Holding) | 126
Facility
126
FL AVG
89
Rank
#233 / 1060 | Yes |
37
Facility
37
FL AVG
40
Rank
#788 / 1487 | Heritage Waterside LLC | 98
Facility
98
FL AVG
83
Rank
#35 / 876 | 10 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 907 | 10
Facility
10
FL AVG
33
Rank
#123 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | - | Mary Noss | Studio / 1 Bed / 2 Bed | - |
| Sancerre at Orange City | AL MC | Orange City (Orangedale) | 99
Facility
99
FL AVG
89
Rank
#466 / 1060 | Yes |
27
Facility
27
FL AVG
40
Rank
#955 / 1487 | Nxc Orange City Operator LLC | 99
Facility
99
FL AVG
83
Rank
#6 / 876 | 5 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 907 | 5
Facility
5
FL AVG
33
Rank
#56 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | For-Profit | - | Michelle Gray | Studio / 1 Bed / 2 Bed | A- |
| Brookdale Dr. Phillips | AL MC | Orlando | 40
Facility
40
FL AVG
89
Rank
#798 / 1060 | Yes |
28
Facility
28
FL AVG
40
Rank
#945 / 1487 | Brookdale Management Of Florida Po LLC | 61
Facility
61
FL AVG
83
Rank
#853 / 876 | 38 | 89.5%
Facility
89.5%
FL AVG
61.5%
Rank
#876 / 907 | 62
Facility
62
FL AVG
33
Rank
#784 / 907 | 1.6
Facility
1.6
FL AVG
1.3
Rank
#727 / 907 | For-Profit | $45,051 | Nancy Barbee | Suite | A+ |
| Westminster Baldwin Park | AL IL MC NH SNF | Orlando (Northeast Orlando) | 24
Facility
24
FL AVG
89
Rank
#861 / 1060 | Yes |
26
Facility
26
FL AVG
40
Rank
#977 / 1487 | Presbyterian Retirement Communities, Inc | - | 1 | 0%
Facility
0%
FL AVG
61.5%
Rank
#1 / 907 | 1
Facility
1
FL AVG
33
Rank
#7 / 907 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#158 / 907 | Not-For-Profit | - | Laure Zulkowski | 1 Bed / 2 Bed / 3 Bed | - |
Financial Assistance for
Assisted Living in Florida
Brookdale Dr. Phillips is located in Orlando, Florida.
Here are the financial assistance programs available to residents in Florida.
More homes from the same operator
Operated by
Brookdale
Frequently Asked Questions about Brookdale Dr. Phillips
What languages are spoken at Brookdale Dr. Phillips?
The team at Brookdale Dr. Phillips speaks Creole, English, and Spanish.
Who is the owner of Brookdale Dr. Phillips?
Brookdale Dr. Phillips is legally operated by Brookdale Management Of Florida Po LLC, and administered by Nancy Barbee.
Is Brookdale Dr. Phillips in a walkable area?
Brookdale Dr. Phillips has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Brookdale Dr. Phillips?
According to FL state health department records, Brookdale Dr. Phillips's license number is 9453.
When does Brookdale Dr. Phillips's license expire?
According to FL state health department records, Brookdale Dr. Phillips's license expires on February 27, 2026.
Does Brookdale Dr. Phillips have different floorplan options?
Yes — see the floorplan options available at Brookdale Dr. Phillips on this page.
Are pets allowed at Brookdale Dr. Phillips?
Yes, Brookdale Dr. Phillips allows residents to bring their pets.
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