Occupancy rate
78%
In line with Missouri averageMostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Brookhaven Nursing &Amp; Rehab
Nursing Home in Springfield
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brookhaven Nursing &Amp; Rehab
Nursing Home in Springfield
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brookhaven Nursing & Rehab is a long-term care facility located in Springfield, MO. It provides comprehensive and quality care under physician supervision, focusing on the physical, mental, and psychosocial well-being of its residents. The facility offers a range of services including skilled nursing care, rehabilitation services, and daily activities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 28th out of 251 homes in Missouri.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 28th out of 251 homes in Missouri.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 47m per day
vs Missouri avg
+26%
Standout metric
Nurse Aide is +6% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 14m per day | ▼ 50% State avg: 28m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 28m per day | ▲ 6% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 12% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 55% State avg: 20m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
90
Avg. Length of Stay
116 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
2% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
23% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
75% of new residents, often for long-term daily care.
Typical stay
3 - 4 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$5.6M
Operating loss
-$139.0K
Privately-owned community
Operated by a business corporation.
Home revenue
$5.6M
Operating loss
-$139.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.7M
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
16 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Missouri averageOccupied beds
70 / 90
Average residents
72 per day
Facility TypeSnf
CountyGreene
CMS Certification Number265835
Certification TypeMedicare/Medicaid
Brookhaven Nursing &Amp; Rehab is legally operated by N & R Of Brookhaven, Llc, and administrated by Joseph Lincoln.
Owner NameN & R OF BROOKHAVEN, LLC
Staffing
Key information about the people who lead and staff this community.
ContactHeather Brown
Rehabilitation Services
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Skilled Nursing Care
Physical And Occupational Therapies
Dietitians
Behavioral And Alzheimer’s Care
Activities
Hospice
Professional Medical Care
Rehab Services
Doctor On Call 24 Hours
Pharmaceutical Services
Housekeeping & Laundry
Free Cna & Cmt Classes
Specific ProgramsAbout Us, Services, Calendar, Virtual Tour, Resident Transportation, Careers, Contact Us, Pay My Bill
Inspection History
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
6 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Show Inspection Reports
Latest inspection
Date
September 4, 2025
Complaint Investigation43 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Missouri average: 35 deficiencies
Inspection Report Summary for Brookhaven Nursing &Amp; Rehab
The most recent inspection on September 4, 2025, identified deficiencies related to resident dignity, timely medication administration, and pharmaceutical services. Earlier inspections showed a pattern of issues including resident rights violations, medication errors, infection control lapses, and documentation problems. Complaint investigations substantiated verbal abuse by staff and failures in timely notification to residents’ representatives, but most complaints were related to communication and care process issues rather than enforcement actions. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s record shows ongoing challenges with resident dignity and medication management, with some recurring themes over time and no clear trend of consistent improvement.
Health Inspection History
Inspections
Total health inspections
6
Missouri average 6.6
Last Health inspection on Sep 2025
Total health citations
36
Missouri average 36.5
Citations per inspection
6
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 36 citations resulted from standard inspections; 7 of 36 resulted from complaint investigations; and 3 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 04, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 04, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 04, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 04, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 04, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Sep 04, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 13, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 13, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Springfield The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
| The Manor at Elfindale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Fassnight) | 100 | 88.7% | +33% | 5.08 | +51% | +36% | 0 | 3 | 3.0 | 0 | 93 | A+ | 51 | Vetter Senior Living | $13.3M | $6.1M | 45.4% | 265804 | ||||
| Glendale Gardens Nursing & Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 120 | 76.5% | +15% | 3.49 | -35% | -7% | 0 | 24 | 3.4 | 0 | 97 | - | - | Sharp, Brian | $8.5M | $3.4M | 39.9% | 265473 | ||||
| Brookhaven Nursing &Amp; Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 90 | 76.9% | +15% | 4.79 | -68% | +28% | 0 | 36 | 6.0 | 0 | 70 | A+ | - | Knapp, Adam | $5.2M | $2.4M | 47% | 265835 | ||||
| Cedarhurst of Springfield | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 66 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | Maple Wood Managem4Ent Mo, Llc | - | - | - | - |
| James River Nursing and Rehabilitation | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Downtown Springfield) | 120 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | A+ | - | Jrnrc Ops Inc | - | - | - | - |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
79
Employees
61
Contractors
18
Staff to resident ratio
1.00:1
42% worse than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
32
Average shift
8.4 hours
0% compared with Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
24,356
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
2.9%
699 contractor hours this quarter
Physical Therapy Aide: 7
Speech Language Pathologist: 3
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 2
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Qualified Social Worker: 1
Staff by category
| Certified Nursing Assistant | 27 | 0 | 27 | 10,457 | 91 | 100% | 8.7 |
| Medication Aide/Technician | 10 | 0 | 10 | 3,508 | 91 | 100% | 7.9 |
| Nurse Aide in Training | 8 | 0 | 8 | 3,208 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 6 | 0 | 6 | 2,386 | 90 | 99% | 9.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,011 | 77 | 85% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 710 | 69 | 76% | 10.3 |
| Other Dietary Services Staff | 1 | 0 | 1 | 494 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 483 | 62 | 68% | 7.8 |
| Administrator | 1 | 0 | 1 | 475 | 59 | 65% | 8 |
| Registered Nurse | 2 | 0 | 2 | 474 | 53 | 58% | 8.4 |
| Dental Services Staff | 1 | 0 | 1 | 410 | 59 | 65% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 373 | 64 | 70% | 5.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 125 | 42 | 46% | 2.6 |
| Physical Therapy Aide | 0 | 7 | 7 | 68 | 16 | 18% | 4.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 57 | 26 | 29% | 2.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 53 | 6 | 7% | 8.8 |
| Nurse Practitioner | 1 | 0 | 1 | 43 | 14 | 15% | 3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 6 | 7% | 3.9 |
| Qualified Social Worker | 0 | 1 | 1 | 0 | 1 | 1% | 0.2 |
27 Certified Nursing Assistant
% of Days
100%
10 Medication Aide/Technician
% of Days
100%
8 Nurse Aide in Training
% of Days
100%
6 Licensed Practical Nurse
% of Days
99%
2 Clinical Nurse Specialist
% of Days
85%
1 RN Director of Nursing
% of Days
76%
1 Other Dietary Services Staff
% of Days
68%
1 Dietitian
% of Days
68%
1 Administrator
% of Days
65%
2 Registered Nurse
% of Days
58%
1 Dental Services Staff
% of Days
65%
3 Speech Language Pathologist
% of Days
70%
2 Physical Therapy Assistant
% of Days
46%
7 Physical Therapy Aide
% of Days
18%
3 Respiratory Therapy Technician
% of Days
29%
1 Occupational Therapy Aide
% of Days
7%
1 Nurse Practitioner
% of Days
15%
1 Occupational Therapy Assistant
% of Days
7%
1 Qualified Social Worker
% of Days
1%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
79
Medicaid
75
94.9% of residents
Private pay or other
4
5.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.2
44% better than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.5
46% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.0%
Percent of long-stay residents whose need for help with daily activities has increased
12.0%
39% better than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.3%
Percent of long-stay residents whose ability to move independently worsened
9.3%
55% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.1%
44% better than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
Percent of long-stay residents experiencing one or more falls with major injury
3.5%
14% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.1%
Percent of long-stay high risk residents with pressure ulcers
1.1%
78% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
7.6%
Percent of long-stay residents with a urinary tract infection
7.6%
181% worse than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
12% better than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.8%
Percent of long-stay residents who have depressive symptoms
5.8%
55% better than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
38.7%
Percent of long-stay residents who received an antipsychotic medication
38.7%
76% worse than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
68.4%
20% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
9% better than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
17% better than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
Percent of short-stay residents who newly received an antipsychotic medication
2.4%
10% worse than Missouri averageMissouri average: 2.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Brookhaven Nursing &Amp; Rehab based on CMS SNF Cost Reports.
Occupancy Rate
76.9%
↑ 1.2pp vs 2022
Net Income
-$139.0K
↓ ~$11.3K vs 2022
Total Payroll
$3.1M
↑ ~$160.9K vs 2022
Profit Margin
-2.7%
↓ 0.1pp vs 2022
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