Show Inspection Reports
Total health inspections
3
California average 12.5
Last Health inspection on Sep 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Canterbury Woods
Assisted Living Home
Canterbury Woods
Assisted Living Home
Overview of Canterbury Woods
Situated on six wooded acres just blocks from the charming downtown of Pacific Grove, California, Canterbury Woods emerges as a vibrant coastal senior living community where active living harmoniously intersects with incredible natural beauty. As a proud member of the Front Porch Community, Canterbury Woods ensures that residents experience endless opportunities to stay connected and social, seamlessly integrating the care they need for today and tomorrow with the best offerings of the Monterey Peninsula.
Nestled within walking distance of the beach, Canterbury Woods unfolds a dynamic array of programs, beautiful walking trails, and a calendar filled with cultural and academic events, concerts, and classes. The spacious grounds, adorned with gardens and a serene Koi pond, create a tranquil oasis for residents, inviting them to immerse themselves in the coastal beauty. Life at Canterbury Woods is a testament to thriving in a community that values connection, well-being, and active engagement. Here, living well, aging well, and embracing the coastal beauty become not just aspirations but the very essence of the Canterbury Woods experience.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
190
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
70.1%
Residents per day (avg)
16
Occupancy rate
70.1%
Residents per day (avg)
16
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
98% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
2% of new residents, often for short stays.
Typical stay
5 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$16.5M
Surplus of revenue
$247.3K
Voluntary non-profit home
Other
Home revenue
$16,491,975.00
Surplus of revenue
$247,255.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.2M
190-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
36 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 81 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy Rate
73%
Occupied Beds
138 of 190
Percentage of available beds currently in use by residents.
License Status
LICENSEDFacility Type
RCFE-CONTINUING CARE RETIREMENT COMMUNITY
License Date
September 15, 1989
Additional licensing details
CMS Certification Number:
55303
County:
MONTEREY
RCFE Number:
Lic 270708224 COA 323
Ownership & operating entity
Canterbury Woods is legally operated by FRONT PORCH COMMUNITIES AND SERVICES.
Care Services
Memory Care
Independent Living
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
9 visits
Breakdown by visit type
2 total complaint visits
7 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
1 complaint investigation
Investigations can have many visits.
4 official inspections
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
1 serious citation
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
2 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
Date:September 4, 2025
Type:Annual Inspection
3 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Canterbury Woods
Most inspections found no deficiencies, with the facility consistently clean, well-maintained, and compliant with safety and health regulations. The most recent report from September 4, 2025, was perfect with no deficiencies noted. Earlier in 2023, there were some issues including a substantiated complaint where a resident suffered dehydration and acute kidney injury due to inadequate personal assistance, and another investigation found rough care by staff and an elevator out of service, both posing risks to residents. Several other complaint investigations were unsubstantiated, and the facility showed improvement over time, with no deficiencies found in the latest annual inspections. No fines or enforcement actions were listed in the available reports.
Compare Assisted Living around Pacific Grove
The information below is reported by the California Department of Social Services and Department of Public Health.
Pacific Grove Senior Living
-39%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Pacific Grove
150
No
-
90
PACIFIC GROVE SENIOR LIVING LLC;CA SNR LVG MGT LLC
52.0%
-
-
-
-
-
-
-
-39%-
Canterbury Woods
+3%
+49%
-14%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Pacific Grove
24
No
A+
81
BEHNAM, SHAIDA
72.6%
$5,017,915.00
$5,213,429.00
103.9%
16.30
6.3026
26
+3%+49%-14%1 Bed / 2 Bed
Pacific Grove Senior Living
Type of care:
AL
Community:
Pacific Grove
Bed Count:
150
Pets Allowed:
No
Operator:
PACIFIC GROVE SENIOR LIVING LLC;CA SNR LVG MGT LLC
Occupancy:
52.0%
Occupancy vs State Avg:
-39%
-39%
Canterbury Woods
Type of care:
SNF
AL
Community:
Pacific Grove
Bed Count:
24
Pets Allowed:
No
Operator:
BEHNAM, SHAIDA
CCN:
55303
Occupancy:
72.6%
Home Revenue:
$5,017,915.00
Payroll Costs:
$5,213,429.00
Payroll %:
103.9%
Avg Residents/Day:
16.30
Overall Rating:
Adj Nurse Hours:
6.3026
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
26
RN share vs State Avg:
+3%
+3%
Staffing vs State Avg:
+49%
+49%
Occupancy vs State Avg:
-14%
-14%
Bed Options:
1 Bed / 2 Bed
Places of interest near Canterbury Woods
0.5 miles from city center — 0.3 miles to nearest hospital (Soft Tissue Medical Center)
651 Sinex Ave, Pacific Grove, CA 93950
Calculate Travel Distance to Canterbury Woods
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
68
Total Staff
43
Employees
25
Contractors
12,112
Total Hours (Quarter)
19
Avg Staff/Day
7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 9 | No |
| Licensed Practical Nurse | 5 | 9.1 | No |
| Certified Nursing Assistant | 22 | 7.7 | Yes |
Staff by Category
Administration ⓘ
2 staff
3.9hs shift avg
Nursing Staff ⓘ
37 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
2 staff
8hs shift avg
Therapy Services ⓘ
19 staff
4.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
1.2hs shift avg
Dietary Services ⓘ
4 staff
6.5hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
14.1%
of total hours from contractors
1,704 contractor hours this quarter
Respiratory Therapy Technician: 6
Physical Therapy Assistant: 4
Certified Nursing Assistant: 1
Speech Language Pathologist: 4
Qualified Social Worker: 3
Occupational Therapy Aide: 2
Physical Therapy Aide: 2
Administrator: 1
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 21 | 1 | 22 | 5,375 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 5 | 0 | 5 | 1,468 | 91 | 100% | 9.1 |
| RN Director of Nursing | 4 | 0 | 4 | 1,281 | 78 | 86% | 8 |
| Registered Nurse | 6 | 0 | 6 | 1,081 | 90 | 99% | 9 |
| Physical Therapy Aide | 0 | 2 | 2 | 512 | 63 | 69% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 384 | 48 | 53% | 8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 264 | 49 | 54% | 5.1 |
| Administrator | 0 | 1 | 1 | 252 | 63 | 69% | 4 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 252 | 57 | 63% | 3.2 |
| Physical Therapy Assistant | 0 | 4 | 4 | 222 | 57 | 63% | 3.7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 189 | 24 | 26% | 7.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 150 | 23 | 25% | 6.5 |
| Speech Language Pathologist | 0 | 4 | 4 | 140 | 43 | 47% | 3.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 30 | 6 | 7% | 5 |
| Qualified Social Worker | 0 | 3 | 3 | 20 | 15 | 16% | 1.2 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
Health Inspection History
Inspections
Total health citations
26
Citations per inspection
8.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 26 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
26 moderate citations
0 minor citations
Citations history (last 3 years)
Administration moderate citation
Sep 13, 2024
Corrected
Infection Control moderate citation
Sep 13, 2024
Corrected
Nutrition moderate citation
Sep 13, 2024
Corrected
Nutrition moderate citation
Sep 13, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Front Porch Communities
Resident Census by Payment Source
15
Total Residents
Medicare
5
(33.3%)
ⓘ
Private Pay/Other
10
(66.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
1.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
1.2
81% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.2
In line with California averageCalifornia average: 11.3
Long-stay resident measures
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.2%
In line with California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
50% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
14.3%
Percent of long-stay residents who have depressive symptoms
14.3%
114% worse than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.0%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
5% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Canterbury Woods based on CMS SNF Cost Reports.
Occupancy Rate
70.1%
↓ 3.0pp vs 2023
Net Income
$247,255
↑ ~$750K vs 2023
Total Payroll
$6,101,330
↓ ~$435K vs 2023
Profit Margin
4.9%
↑ 19.1pp vs 2023
Loading trend charts...
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