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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Pacific Grove Senior Living offers a distinct blend of independent and assisted living services, located in the vibrant California. What sets them apart is their dedication to providing personalized care, enriching every resident’s experience within a home-like environment while bringing a modern touch to senior living. The community boasts stunning outdoor spaces that echo tranquility and style, offering residents a serene backdrop for their daily lives.
Its residents can benefit from seamless personal assistance services and engaging activities tailored to promote cognitive, creative, motor, and sensory health. Scheduled transportation and abundant common areas also facilitate socializing, enhancing the sense of community this home can provide. Additionally, the community provides meticulous medication management, ensuring residents’ well-being. With 24-hour care punctuated by the soothing play of sunlight through the trees in its outdoor areas, Pacific Grove Senior Living offers an ideal setting for residents to enjoy their golden years in comfort and peace.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 105th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 33m per day | ▼ 13% State avg: 4h 4m per day · National avg: 3h 25m per day |
Lower than the California average: 72.8%Pacific Grove Senior Living is legally operated by Pacific Grove Senior Living Llc;ca Snr Lvg Mgt Llc, and administrated by Jessica Sanchez.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the nursing homes benchmark below for the typical California score; higher is better.
Well below the California average for nursing homes.
California nursing homes benchmark: C- 70/100
Inspection score: 53 out of 100. Letter grade F. Well below the California average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 34 | 10 | This facility has 240% more total citations than a typical California nursing home (34 vs. CA avg 10).↑ 240% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California nursing home (5 vs. CA avg 3).↑ 67% worse |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 29 | 4 | This facility has 625% more moderate citations (type b) than a typical California nursing home (29 vs. CA avg 4).↑ 625% worse |
|
Citations per year
Average citations per year since 2022.
| 8.5 | 2.5 | This facility has 240% more citations per year than a typical California nursing home (8.5 vs. CA avg 2.5).↑ 240% worse |
|
Citations per inspection
Average citations per inspection.
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California nursing home (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 56 | 16 | This facility has 250% more total visits than a typical California nursing home (56 vs. CA avg 16).↑ 250% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 37 | 13 | This facility has 185% more complaint visits than a typical California nursing home (37 vs. CA avg 13).↑ 185% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 16 | 7 | This facility has 129% more other visits than a typical California nursing home (16 vs. CA avg 7).↑ 129% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California nursing home (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 30 | 10 | This facility has 200% more complaint investigations than a typical California nursing home (30 vs. CA avg 10).↑ 200% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with repeated deficiencies related to emergency preparedness, resident rights, and facility maintenance. The most recent inspection on September 16, 2025, found no deficiencies and substantiated no complaints, but prior visits cited several deficiencies including failure to conduct required disaster drills, interference with residents’ mail, and unapproved changes to the plan of operation. Deficiencies have involved health and safety risks such as inadequate fire and disaster drills, elevator malfunctions, and unlawful evictions, showing ongoing challenges despite some improvements.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on Sep 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 50 citations resulted from standard inspections; and 14 of 50 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% worse than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
89 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 41 | 3 | 44 | 11,160 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,848 | 92 | 100% | 7.5 |
| Registered Nurse | 5 | 0 | 5 | 2,370 | 92 | 100% | 8.7 |
| Nurse Practitioner | 1 | 0 | 1 | 522 | 66 | 72% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 479 | 69 | 75% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 419 | 57 | 62% | 7.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 130 | 24 | 26% | 5.4 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
83% lower than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 26, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
5% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.8
In line with California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
43% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
15.1%
26% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.0%
24% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
5.2%
5% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.7%
48% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
4.8%
15% worse than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
9.5%
42% worse than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
27.2%
170% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
5% worse than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
58% of new residents, usually for short-term rehab.
5% of new residents, often for short stays.
37% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
44Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pacific Grove Senior Living based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #299 / 347Payroll — State benchmarkedThis home is ranked 299th out of 347 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.2 miles from city center
Estimated distance in miles from Pacific Grove's city center to Pacific Grove Senior Living's address, calculated via Google Maps.
— 0.24 miles to nearest hospital (Soft Tissue Medical Center)
Add your location
Pacific Grove Senior Living is located in Pacific Grove, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Canterbury Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pacific Grove | 190 | 72.6% | -14% | 6.30 | +10% | +49% | $0 | 26 | 8.7 | - | 138 | A+ | 81 | Shaida Behnam | $16.5M | $6.1M | 37% | 55303 | ||||
| Pacific Grove Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pacific Grove (Pacific Grove Acres) | 150 | 57.3% | -32% | 4.36 | -12% | +3% | $9.4k | 50 | 3.9 | 2 | 86 | - | 90 | Pacific Grove Senior Living LLC;Ca Snr Lvg Mgt LLC | $9.5M | $4.7M | 49.9% | 55356 |
Pacific Grove Senior Living is in the Pacific Grove Acres neighborhood of Pacific Grove.
The legal owner and operator of Pacific Grove Senior Living is Pacific Grove Senior Living Llc;Ca Snr Lvg Mgt Llc.
Pacific Grove Senior Living has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Pacific Grove Senior Living's occupancy is 57%.
Jessica Sanchez is the administrator of Pacific Grove Senior Living.
Pacific Grove Senior Living has 150 beds.
Pacific Grove Senior Living has had 34 recently reported deficiencies.
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