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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pacific Grove Senior Living offers a distinct blend of independent and assisted living services, located in the vibrant California. What sets them apart is their dedication to providing personalized care, enriching every resident’s experience within a home-like environment while bringing a modern touch to senior living. The community boasts stunning outdoor spaces that echo tranquility and style, offering residents a serene backdrop for their daily lives.
Its residents can benefit from seamless personal assistance services and engaging activities tailored to promote cognitive, creative, motor, and sensory health. Scheduled transportation and abundant common areas also facilitate socializing, enhancing the sense of community this home can provide. Additionally, the community provides meticulous medication management, ensuring residents’ well-being. With 24-hour care punctuated by the soothing play of sunlight through the trees in its outdoor areas, Pacific Grove Senior Living offers an ideal setting for residents to enjoy their golden years in comfort and peace.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 104th out of 345 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ■ Avg State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▼ 36% State avg: 1h 12m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ▼ 3% State avg: 2h 39m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 38m per day | ▼ 11% State avg: 4h 5m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 26m per day | ▼ 18% State avg: 31m per day · National avg: 29m per day |
Lower than the California average: 72.8%Pacific Grove Senior Living is legally operated by Pacific Grove Senior Living Llc;ca Snr Lvg Mgt Llc, and administrated by Jessica Sanchez.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
22 points below the California average for nursing homes (81/100)
Rank #1301 / 1401 in California Inspection Score — State benchmarked This home is ranked 1301st out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Inspection score: 59 out of 100. Letter grade F. 22 points below the California average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 34 | 10 | This facility has 240% more total citations than a typical California nursing home (34 vs. CA avg 10).↑ 240% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 5 | 3 | This facility has 67% more serious citations (type a) than a typical California nursing home (5 vs. CA avg 3).↑ 67% worse Rank #895 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 895th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 29 | 4 | This facility has 625% more moderate citations (type b) than a typical California nursing home (29 vs. CA avg 4).↑ 625% worse |
|
Citations per year
Average citations per year since 2022.
| 8.5 | 2.5 | This facility has 240% more citations per year than a typical California nursing home (8.5 vs. CA avg 2.5).↑ 240% worse |
|
Citations per inspection
Average citations per inspection.
| 0.6 | 3.3 | This facility has 82% fewer citations per inspection than a typical California nursing home (0.6 vs. CA avg 3.3).↓ 82% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 56 | 16 | This facility has 250% more total visits than a typical California nursing home (56 vs. CA avg 16).↑ 250% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 37 | 13 | This facility has 185% more complaint visits than a typical California nursing home (37 vs. CA avg 13).↑ 185% worse Rank #1304 / 1397 Complaint visits — State benchmarked This home is ranked 1304th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 16 | 7 | This facility has 129% more other visits than a typical California nursing home (16 vs. CA avg 7).↑ 129% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California nursing home (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 30 | 10 | This facility has 200% more complaint investigations than a typical California nursing home (30 vs. CA avg 10).↑ 200% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
California average 12.5
Last Health inspection on Sep 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 50 citations resulted from standard inspections; and 14 of 50 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
100% worse than California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% fewer staff per resident than California average
0% compared with California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 5 RN Staff are full-time employees. No contractors work on this role.
5
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
All 11 LPN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursHelps with daily care and mobility.
44 total: 41 full-time employees and 3 contractors.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
89 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 41 | 3 | 44 | 11,160 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,848 | 92 | 100% | 7.5 |
| Registered Nurse | 5 | 0 | 5 | 2,370 | 92 | 100% | 8.7 |
| Nurse Practitioner | 1 | 0 | 1 | 522 | 66 | 72% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 479 | 69 | 75% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 419 | 57 | 62% | 7.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 130 | 24 | 26% | 5.4 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
83% lower than California averageCalifornia average: $55K
15% fewer fines than California averageCalifornia average: 2.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
102% more payment denials than California averageCalifornia average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 20, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 26, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
5% better than California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.8
In line with California averageCalifornia average: 11.3
Percent of long-stay residents whose need for help with daily activities has increased
6.3%
43% better than California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
15.1%
26% worse than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.0%
24% worse than California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
5.2%
5% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.7%
48% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
4.8%
15% worse than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
9.5%
42% worse than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
27.2%
170% worse than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.3%
5% worse than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
58% of new residents, usually for short-term rehab.
5% of new residents, often for short stays.
37% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
44Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Pacific Grove Senior Living based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #299 / 346Payroll — State benchmarkedThis home is ranked 299th out of 346 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.2 miles from city center
Estimated distance in miles from Pacific Grove's city center to Pacific Grove Senior Living's address, calculated via Google Maps.
— 0.24 miles to nearest hospital (Soft Tissue Medical Center)
Add your location
Pacific Grove Senior Living is located in Pacific Grove, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Canterbury Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pacific Grove | 190
Facility
190
CA AVG
103
Rank
#179 / 1657 |
72.6%
Facility
72.6%
CA AVG
84.7%
Rank
#884 / 1530 | -14% | 6.30
Facility
6.30
CA AVG
4.22
Rank
#10 / 345 | +10% | +49% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 352 | 91
Facility
91
CA AVG
81
Rank
#355 / 1401 | 26
Facility
26
CA AVG
50.2
Rank
#82 / 352 | 8.7
Facility
8.7
CA AVG
4.6
Rank
#338 / 352 | - | 138 | A+ |
81
Facility
81
CA AVG
57
Rank
#384 / 2092 | Shaida Behnam | $16.5M
Facility
$16.5M
CA AVG
$17.0M
Rank
#177 / 346 | $6.1M
Facility
$6.1M
CA AVG
$7.0M
Rank
#251 / 346 | 37%
Facility
37%
CA AVG
45.2%
Rank
#297 / 346 | 55303 | ||||
| Pacific Grove Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pacific Grove (Pacific Grove Acres) | 150
Facility
150
CA AVG
103
Rank
#343 / 1657 |
57.3%
Facility
57.3%
CA AVG
84.7%
Rank
#1258 / 1530 | -32% | 4.36
Facility
4.36
CA AVG
4.22
Rank
#104 / 345 | -12% | +3% | $9.4k
Facility
$9.4k
CA AVG
$56.5k
Rank
#224 / 352 | 59
Facility
59
CA AVG
81
Rank
#1301 / 1401 | 50
Facility
50
CA AVG
50.2
Rank
#220 / 352 | 3.9
Facility
3.9
CA AVG
4.6
Rank
#155 / 352 | 2 | 86 | - |
90
Facility
90
CA AVG
57
Rank
#171 / 2092 | Pacific Grove Senior Living LLC;Ca Snr Lvg Mgt LLC | $9.5M
Facility
$9.5M
CA AVG
$17.0M
Rank
#286 / 346 | $4.7M
Facility
$4.7M
CA AVG
$7.0M
Rank
#299 / 346 | 49.9%
Facility
49.9%
CA AVG
45.2%
Rank
#164 / 346 | 55356 |
Pacific Grove Senior Living is in the Pacific Grove Acres neighborhood of Pacific Grove.
The legal owner and operator of Pacific Grove Senior Living is Pacific Grove Senior Living Llc;Ca Snr Lvg Mgt Llc.
Pacific Grove Senior Living has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Pacific Grove Senior Living's occupancy is 57%.
Jessica Sanchez is the administrator of Pacific Grove Senior Living.
Pacific Grove Senior Living has 150 beds.
Pacific Grove Senior Living has had 34 recently reported deficiencies.
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