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Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Canterbury Woods

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Canterbury Woods

Overview of Canterbury Woods
Canterbury Woods is a senior living community located in Pacific Grove, California. It offers a range of services including independent living, assisted living, memory care, and skilled nursing. The community is designed to provide a supportive environment with a focus on holistic well-being.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 6m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 50

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 91.6%
Residents per day (avg) 38
Occupancy rate
91.6%
Residents per day (avg)
38

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

77% of new residents, often for short stays.

Typical stay 7 - 8 months

Finances and operations

Voluntary non-profit community
Home revenue
$33.6M
Surplus of revenue
$5.8M
Voluntary non-profit community
Home revenue
$33.6M
Surplus of revenue
$5.8M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.7M
31.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.1M
Total costs $27.8M
Bed community size
50-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Occupancy

Occupancy rate
92%
In line with the state average
Occupied beds
46 / 50

License Details

Facility TypeNursing Home
StatusActive
CountyErie

Additional Licensing Details

License Number1421305N
RCFE NumberLic 270708224 COA 323

Ownership & Operating Entity

Owner NameEpiscopal Church Home and Affiliates Life Care Community, Inc (Not for Profit)

Staffing & Medical

2 services
Skilled Nursing
Licensed Nurses/CNAs

Amenities & Lifestyle

0 amenities
Specific ProgramsHome, Well-Being, Care Options, Floor Plans & Pricing, Services & Amenities, Blog, Contact

Contact Canterbury Woods

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

5 with citations, 0 without citations

New York average: 9 inspections (5 with citations)

42 complaints

84 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date January 8, 2025
Complaint Investigation

23 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

24 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Canterbury Woods

The most recent inspection on January 8, 2025, identified deficiencies in health and life safety areas including abuse and neglect, infection control, nurse staffing, pressure ulcer treatment, and fire safety, all of which were corrected by February 2025. Earlier inspections showed a pattern of similar issues involving infection control, abuse and neglect policies, nurse staffing, and life safety code compliance, with all cited deficiencies addressed promptly. Inspectors noted recurring themes around abuse prevention, infection control, and life safety system maintenance. Complaint investigations did not result in substantiated findings, and no fines or enforcement actions were listed in the available reports. The facility’s record suggests ongoing attention to these areas with corrections made after each inspection.

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Filter by care type
Canterbury Woods
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Places of interest near Canterbury Woods

Address 0.0 miles from city center Info Estimated distance in miles from Williamsville's city center to Canterbury Woods's address, calculated via Google Maps.

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