CareOne at The Highlands

CareOne at The Highlands is a Nursing Home in New Jersey

CareOne at The Highlands is a Nursing Home in New Jersey

CareOne at The Highlands

1350 Inman Ave, Edison, NJ 08820 View Map

CareOne at The Highlands is a Nursing Home in New Jersey

CareOne at The Highlands is a Nursing Home in New Jersey

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Overview of Careone at the Highlands

Careone at the Highlands, located in Edison, New Jersey, is a beautiful community offering an ideal environment for enhanced well-being. Beyond providing essential support, this long-term care facility ensures the comforts of home by offering a range of amenities that elevate the overall resident experience. The community provides a comprehensive array of services, including stroke recovery, orthopedic rehab, cardiac care management, pulmonary rehab, and medical specialization. With physician-led programs tailored to each patient, they also excel in diabetes management and offer complex medical care for chronic conditions.

In addition to its specialized medical services, Careone at the Highlands recognizes the need for respite care, providing a well-rounded approach to meet diverse healthcare needs. Residents and their families can trust this community for a supportive and enriching experience. As reflected in nursing home reviews, Careone at the Highlands senior living emerges as a top choice, ensuring a comforting and comprehensive approach to long-term care.

(908) 754-7100

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.91/day New Jersey avg: 3.88/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
New Jersey avg: 3.3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
New Jersey avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
New Jersey avg: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
New Jersey avg: 4.3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 122

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New Jersey average
Occupancy rate 84.4%
Residents per day (avg) 90
Occupancy rate
84.4%
Residents per day (avg)
90

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

53% of new residents, often for short stays.

Typical stay 29 days

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$28.5M
Operating loss
-$1.9M
Proprietary home Corporation
Home revenue
$28,539,847.00
Operating loss
$-1,867,800.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.9M
31.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.5M
Total costs $30.4M
Bed community size
122-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
89%
Occupied Beds
108 of 122
Percentage of available beds currently in use by residents.
License Status
Active
Facility Type
Long Term Care Facility
License Expiration
April 30, 2026

Additional licensing details

License number: 61202
CMS Certification Number: 315132

Ownership & operating entity

CareOne at The Highlands is legally operated by CARE ONE AT BIRCHWOOD LLC, and administrated by Ms. VICKI HAYES.

Officers

Info Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility

Des Holding CO INC, Daniel Straus, Daniel E Straus Des-c 2009 Grat

Type Of Units

Long Term Care
122 units
Total beds
122 units

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Sub-Acute Rehabilitation
Assisted Living
Long-Term Care
Alzheimer's/Memory Care
Medical Specializations
Respite Care

Amenities & Lifestyle

Programs & Activities

Specific Programs
Sub-Acute Rehabilitation, Assisted Living, Long-Term Care, Alzheimer's/Memory Care, Medical Specializations, Respite Care, Long-Term Acute-Care Hospital

Pricing & Financial Information

Dining & Nutrition

Food Description
Patients at CareOne at The Highlands experience customized care that addresses their unique needs, all while enjoying fine dining, diverse activities and comfortable amenities.

Types of Care at CareOne at The Highlands

Skilled Nursing Respite Care
Contact CareOne at The Highlands

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

16 visits/inspections

5 complaint inspections

11 routine inspections

New Jersey average: 8 visits/inspections

New Jersey average: 6 inspections

Routine Scope And Severity E – Moderate Concern

On a scale from A (least severe) to L (most severe).

Latest inspection

Date:November 20, 2025

28 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

37 deficiencies identified during routine visits

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New Jersey average: 18 deficiencies

Compare Independent Living around Edison

The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
Brighton Gardens of Edison
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Edison
124
Yes
A+
64
BORGES, TRACEY
90.5%
$16,512,470.00
$6,864,569.00
41.6%
24.00
4/5
4.9040
3/5
5/5
4/5
1
17
1
+75%
+26%
+18%
Roosevelt Care Centers
SNF

Nursing Homes 24/7 care needed

Edison
356
No
A
74
MIDDLESEX COUNTY IMPROVEMENT AUTHORITY
46.0%
$31,462,703.00
$8,773,945.00
27.9%
154.80
4/5
4.5922
2/5
5/5
5/5
1
26
1
-39%
+18%
-40%
CareOne at The Highlands
SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Edison
122
No
A+
4
CARE ONE AT BIRCHWOOD LLC
84.4%
$27,922,064.00
$8,945,645.00
32%
89.90
3/5
3.9056
3/5
4/5
4/5
-
27
-
-8%
+1%
+10%
Embassy Manor At Edison Nursing and Rehabilitation
SNF

Nursing Homes 24/7 care needed

Edison
280
No
A+
38
EDISON HEALTHCARE LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

CareOne at The Highlands Reviews

Share your thoughts and experiences about CareOne at The Highlands. Let’s celebrate the stories that make a difference!
Reviewer avatar
Terrencia Smith
My mother attended this Care One facility for about 4 weeks. Upon enetering her room, there was a foul smell of mildew that grew stronger when the bathroom door was opened. The water was leaking through the wall and there were various tiles missing in the shower, exposing a black substance growing near the faucet. The paint is discolored as well (water damage), throughout the room and the molding was dirty. There was even an incident where her room flooded and all of her belongings got wet. Also, she was placed in a broken bed that was supposed to be replaced but never was replaced throughout her stay. Additionally, the receptionist frequently had her small dog at the reception counter, even occassionally on the counter. The dog was not wearing any signage indicating he was a service or therapy dog. Also, my mother was placed on a low sodium diet but was never given a menu of options, however she was fed pizza and hotdogs throughout her stay. The facility is grossly understaffed. My mother was undressed and left naked for over a half an hour. When complaints were made, the attitude of the staff, towards us, got worse, so my mother did not want us to complain any further.What do you like most about living here? Answer: 20% of the staff Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: No How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: No Is the dining schedule flexible enough to meet your preferences? Answer: No How do you feel about the level of social interaction available with other residents? Answer: How was the units offered in this community? Answer: Terrible. Smelled like mildew due to water leakage and damage Do you feel safe living in this community? Answer: No How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: No Is there anything you wish you knew before moving in? Answer:

Places of interest near CareOne at The Highlands

Address 7.6 miles from city center — 3.33 miles to nearest hospital (HMH JFK University Medical Center)

Address 1350 Inman Ave, Edison, NJ 08820

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

136
Total Staff
135
Employees
1
Contractors
44,083
Total Hours (Quarter)
64
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse127.6 No
Licensed Practical Nurse237.6 No
Certified Nursing Assistant457.5 No
Staff by Category
Administration
3 staff
8.3hs shift avg
Nursing Staff
86 staff
7.6hs shift avg
Physicians & Practitioners
12 staff
8hs shift avg
Therapy Services
23 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
4 staff
7.5hs shift avg
Dietary Services
7 staff
7.7hs shift avg
Other Services
1 staff
7.9hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
45 contractor hours this quarter
Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4504518,61291100%7.5
Licensed Practical Nurse230237,50191100%7.6
Registered Nurse120123,94391100%7.6
RN Director of Nursing5052,4378088%8.2
Clinical Nurse Specialist110112,3858290%8
Respiratory Therapy Technician7071,8337785%7.5
Physical Therapy Assistant7071,7928695%7
Other Dietary Services Staff6061,48691100%7.6
Qualified Social Worker4045536774%7.5
Occupational Therapy Aide2025286470%7.9
Speech Language Pathologist2025036976%7.3
Administrator2024966167%8
Mental Health Service Worker1014936268%7.9
Nurse Practitioner1014806066%8
Physical Therapy Aide5054626470%6.2
Dietitian1014565763%8
Nurse Aide in Training101811112%7.4
Medical Director0114533%15

Health Inspection History

Total Health inspections 5
25% above New Jersey average
New Jersey average: 4.0

Last Health inspection on Oct 2025

Total Health citations 27
29% above New Jersey average
New Jersey average: 20.9

5.4 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 21 citations
Complaint investigations 9 citations
Breakdown of citations
Critical Health citations 0
100% below New Jersey average
New Jersey average: 0.7
Serious Health citations 0
100% below New Jersey average
New Jersey average: 0.4
Moderate Health citations 27

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation Oct 23, 2025
Corrected

Quality of Care moderate citation Oct 23, 2025
Corrected

Abuse/Neglect moderate citation May 28, 2025
Corrected

Infection Control moderate citation May 28, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Care One
Resident Census by Payment Source
90 Total Residents
Medicare 17 (18.9%)
Medicaid 41 (45.6%)
Private Pay/Other 32 (35.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 10.9
60% worse than New Jersey average
New Jersey average: 6.8
Functional decline score 12.8
Near New Jersey average
New Jersey average: 12.4
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 15.3%
52% above New Jersey average.

Walking Ability Worsened 14.6%
32% above New Jersey average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 8.5%
47% below New Jersey average.
Safety & clinical stability

Falls with Major Injury 7.5%
209% above New Jersey average.

High Risk Residents with Pressure Ulcers 11.1%
82% above New Jersey average.

Urinary Tract Infection 2.4%
145% above New Jersey average.
Emotional & behavioral wellbeing

Depressive Symptoms 26.0%
131% above New Jersey average.

Antipsychotic Use 11.7%
6% above New Jersey average.
Preventive care

Pneumococcal Vaccine 83.3%
10% below New Jersey average.

Influenza Vaccine 87.3%
10% below New Jersey average.
Nutrition & physical health

Lost Too Much Weight 6.1%
31% above New Jersey average.
Short-stay resident measures
Pneumococcal Vaccine 42.7%

46% worse than New Jersey average
Antipsychotic medication increase 0.9%

21% better than New Jersey average
Influenza Vaccine 29.6%

63% worse than New Jersey average

Guides for Better Senior Living

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Managed Long Term Services and Supports

NJ Medicaid MLTSS

Age 65+ or disabled, New Jersey resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High urban demand; managed care model.

JACC (Jersey Assistance for Community Caregiving)

NJ JACC

Age 60+, New Jersey resident, at risk of nursing home.

~$2,500/month (individual, varies).

$40,000 (individual).

Higher asset limit; limited funding.

Pharmaceutical Assistance to the Aged and Disabled (PAAD)

New Jersey PAAD

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142/year (individual), ~$49,209/year (couple).

Not assessed.

Copays $5 (generic), $7 (brand); covers Part D premiums up to benchmark.

Senior Gold Prescription Discount Program

New Jersey Senior Gold

Age 65+, NJ resident, enrolled in Medicare Part D or eligible.

~$42,142-$52,142/year (individual), ~$49,209-$59,209/year (couple).

Not assessed.

Copays $15 + 50% of remaining cost; no premium assistance.

Medicare Savings Program (MSP)

New Jersey Medicare Savings Program

Age 65+ or disabled, NJ resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Senior Freeze (Property Tax Reimbursement)

New Jersey Senior Freeze

Age 65+ by Dec 31 prior year, NJ resident, homeowner, paid property taxes.

~$150,000/year (combined household, projected).

Not assessed; home ownership required.

Combines with ANCHOR/Stay NJ via PAS-1; annual application.

ANCHOR (Affordable NJ Communities for Homeowners and Renters)

New Jersey ANCHOR

Age 65+ prioritized, NJ resident, homeowner/renter, paid property taxes/rent.

~$150,000/year (homeowners), ~$75,000/year (renters).

Not assessed.

Combines with Senior Freeze/Stay NJ; broader than prior Homestead program.

Stay NJ

New Jersey Stay NJ

Age 65+ by Dec 31 prior year, NJ resident, homeowner, lived in home 10+ years.

~$500,000/year (projected, subject to final regs).

Not assessed; home ownership required.

Up to 50% tax credit (max $6,500); phased implementation.

Universal Service Fund (USF)

New Jersey Universal Service Fund

Age 65+ prioritized, NJ resident, utility customer, low-income.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Must owe >$25 on bill; combines with LIHEAP if eligible.

Home Energy Assistance Program (LIHEAP)

New Jersey LIHEAP

Age 60+ prioritized, NJ resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid available.

NJ Family Caregiver Support Program (via NFCSP)

New Jersey Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; NJ resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

21 AAAs; rural/low-income priority.

VA Aid and Attendance (A&A) and Housebound Benefits

New Jersey VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NJ resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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