Inspection Reports for
Carlton Senior Living Davis

2726 5th St, Davis, CA 95618, United States, CA, 95618

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

Same as California average
California average: 4 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2024
2025
2026

Census

Latest occupancy rate 95% occupied

Based on a February 2026 inspection.

Occupancy over time

126 133 140 147 154 161 Feb 2022 Sep 2022 Mar 2024 May 2025 Nov 2025 Feb 2026

Inspection Report

Census: 143 Capacity: 150 Deficiencies: 0 Date: Feb 24, 2026

Visit Reason
The inspection was an unannounced case management visit regarding a self-reported incident report dated 02/23/2026.

Findings
The Licensing Program Analyst toured the facility, made observations, reviewed records, and conducted interviews. No deficiencies were cited during this inspection.

Report Facts
Facility capacity: 150 Census: 143

Employees mentioned
NameTitleContext
Blaine LyonsAdministratorMet during inspection and involved in incident investigation
Mina KutulasDirector of Resident ServicesMet during inspection
Jill NakagawaLicensing Program AnalystConducted the case management visit
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager on report

Inspection Report

Annual Inspection
Census: 141 Capacity: 150 Deficiencies: 0 Date: Jan 22, 2026

Visit Reason
The inspection was an unannounced 1-Year Required Annual Inspection conducted to ensure the health and safety of residents in care at Carlton Plaza of Davis.

Findings
The facility was observed to be clean, in good repair, and odor-free with no immediate health, safety, or personal rights violations. All required documentation in resident and staff files was found, and no deficiencies were cited as a result of the inspection.

Report Facts
Fire extinguisher last service date: Jan 11, 2026 Fire drill date: Jan 11, 2026 Resident files reviewed: 5 Staff files reviewed: 5

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection and met with the facility administrator
Blaine LyonsAdministratorFacility administrator met with the Licensing Program Analyst during the inspection
Mina KutulasDirector of Resident ServicesToured the facility with the Licensing Program Analyst
Kimberley MotaLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 134 Capacity: 150 Deficiencies: 1 Date: Nov 18, 2025

Visit Reason
The visit was an unannounced Case Management - Incident Visit to follow up on a self-reported incident involving a resident elopement reported to Community Care Licensing.

Complaint Details
The visit was complaint-related, following a self-reported incident of resident elopement on 11/16/2025. The deficiency was substantiated and a civil penalty was issued.
Findings
The facility failed to maintain supervision of a resident diagnosed with dementia who eloped from the community, resulting in a deficiency cited for absence of supervision and an immediate risk to resident health and safety. A civil penalty of $1,000 was issued for a repeat violation.

Deficiencies (1)
Failure to maintain line of sight supervision to Resident 1 resulting in elopement, violating personnel requirements for sufficient and competent staff.
Report Facts
Civil Penalty Amount: 1000

Employees mentioned
NameTitleContext
Blaine LyonsAdministratorMet during inspection and named in relation to the incident and plan of correction
Jill NakagawaLicensing Program AnalystConducted the inspection visit
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager overseeing the case

Inspection Report

Follow-Up
Census: 136 Capacity: 150 Deficiencies: 0 Date: Sep 23, 2025

Visit Reason
The inspection was an unannounced case management follow-up visit to verify the immediate exclusion of a staff member (S1) from the facility.

Findings
The Licensing Program Analyst verified that the excluded staff member (S1) was no longer employed or present at the facility. No deficiencies were cited during the inspection.

Employees mentioned
NameTitleContext
Blaine LyonsAdministratorMet with during the inspection and named in relation to the immediate exclusion follow-up.
Jill NakagawaLicensing Program AnalystConducted the unannounced case management inspection.
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Follow-Up
Census: 136 Capacity: 150 Deficiencies: 0 Date: Sep 23, 2025

Visit Reason
The inspection was an unannounced case management follow-up visit to verify the Immediate Exclusion of Staff member S1 from the facility.

Findings
The Licensing Program Analyst verified that the excluded staff member S1 was no longer employed or present at the facility. No deficiencies were cited during the inspection.

Report Facts
Capacity: 150 Census: 136

Employees mentioned
NameTitleContext
Blaine LyonsAdministratorMet with Licensing Program Analyst during inspection
Jill NakagawaLicensing Program AnalystConducted the unannounced case management inspection
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 136 Capacity: 150 Deficiencies: 2 Date: Jul 1, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations received on 2025-02-19 regarding staff response times to resident calls, adherence to care plans, resident repositioning, prevention of inappropriate behavior, and reporting requirements.

Complaint Details
The complaint investigation was substantiated for allegations that staff did not respond timely to call lights and did not follow care plans, including failure to use two-person assistance as required. The allegations regarding failure to reposition residents and prevent inappropriate behavior were unsubstantiated. The allegation regarding failure to follow reporting requirements was unfounded.
Findings
The investigation substantiated that staff did not respond to residents' call lights in a timely manner and did not follow residents' care plans, specifically regarding two-person assistance. The allegations that staff did not ensure resident repositioning and did not prevent inappropriate behavior were unsubstantiated. The allegation that staff did not follow reporting requirements was unfounded.

Deficiencies (2)
Facility personnel were not sufficient in numbers and competent to meet resident needs, evidenced by call light response times exceeding 60 minutes.
Staff ignored company policy of using two-person assist when care plan called for it and worked independently.
Report Facts
Call light calls: 310 Call light response times: 2 Census: 136 Total capacity: 150 Plan of Correction due date: 2025

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation and authored the report
Kimberley MotaLicensing Program ManagerOversaw the complaint investigation
Blaine LyonsAdministratorFacility administrator met with the Licensing Program Analyst during the investigation
Miriam FarisAdministratorNamed as facility administrator in the report header

Inspection Report

Complaint Investigation
Census: 136 Capacity: 150 Deficiencies: 2 Date: Jul 1, 2025

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to multiple allegations received on 2025-02-19 regarding staff response times to residents' calls, adherence to residents' care plans, repositioning of residents, prevention of inappropriate behavior, and reporting requirements.

Complaint Details
The complaint investigation was substantiated for allegations that staff did not respond timely to call lights and did not follow care plans requiring 2-person assistance. The allegations regarding repositioning residents and preventing inappropriate behavior were unsubstantiated. The allegation regarding failure to follow reporting requirements was unfounded.
Findings
The investigation substantiated that staff did not respond to residents' calls for assistance in a timely manner and did not follow residents' care plans, specifically regarding 2-person assistance. The allegations that staff did not ensure residents were repositioned and did not prevent inappropriate behavior were unsubstantiated. The allegation that staff did not follow reporting requirements was unfounded.

Deficiencies (2)
Facility personnel were not sufficient in numbers and competent to meet resident needs, evidenced by delayed response times to call lights exceeding 60 minutes.
Staff ignored company policy of using 2-person assist when care plan called for it and worked independently, not waiting for assistance.
Report Facts
Call lights: 310 Calls answered within 1-4 minutes: 53 Calls with delayed response over 60 minutes: 2 Capacity: 150 Census: 136

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation and authored the report
Blaine LyonsAdministratorMet with Licensing Evaluator during investigation
Miriam FarisAdministratorNamed as facility administrator
S1Staff interviewed regarding care plan adherence and reporting

Inspection Report

Plan of Correction
Census: 139 Capacity: 150 Deficiencies: 0 Date: May 15, 2025

Visit Reason
Unannounced Plan of Correction (POC) inspection conducted to verify correction of previous deficiencies.

Findings
The facility was found to be clean and residents were appropriately cared for. Door alarms and delayed egress alarms were functioning properly. The Plan of Correction has been cleared with no deficiencies or citations issued at the time of inspection.

Report Facts
Residents in Memory Care unit: 32 Memory Care unit staff: 7 Activities personnel in Memory Care unit: 2 One-on-one staff: 1

Employees mentioned
NameTitleContext
Mina KutulasDirector of Resident ServicesMet with Licensing Program Analyst during inspection and toured facility
Miriam FarisAdministratorAdministrator was out of the facility but available by phone during inspection
Jill NakagawaLicensing Program AnalystConducted the Plan of Correction inspection

Inspection Report

Plan of Correction
Census: 139 Capacity: 150 Deficiencies: 0 Date: May 15, 2025

Visit Reason
The inspection was an unannounced Plan of Correction (POC) visit conducted to verify the correction of previously identified deficiencies.

Findings
The facility was found to be clean and well-maintained with residents appropriately dressed and engaged in activities. Door alarms and delayed egress systems were functioning properly with new audible alarms installed. No deficiencies or citations were found at the time of inspection, and the Plan of Correction has been cleared.

Report Facts
Staffing in Memory Care unit: 2 Staffing in Memory Care unit: 1 Residents in Memory Care unit: 32 Staff in Memory Care unit: 7

Employees mentioned
NameTitleContext
Mina KutulasDirector of Resident ServicesMet with Licensing Program Analyst during inspection and involved in facility tour
Miriam FarisAdministratorFacility Administrator available by phone during inspection
Jill NakagawaLicensing Program AnalystConducted the Plan of Correction inspection
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Complaint Investigation
Census: 139 Capacity: 150 Deficiencies: 1 Date: May 6, 2025

Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that staff were not taking precautions to mitigate the spread of illness in the facility.

Complaint Details
The complaint alleged that staff were not taking precautions to mitigate the spread of illness. The investigation substantiated this allegation based on the failure to timely report an outbreak of gastrointestinal illness affecting multiple residents.
Findings
The investigation found that the allegation was substantiated because the Administrator did not notify the Department within the required timeframe about an outbreak of illness among residents. Several residents experienced vomiting and diarrhea, and the facility failed to report the outbreak within 24 hours as required by regulations.

Deficiencies (1)
Failure to report an outbreak within the required 24 hours as mandated by CCR 87211(a)(2).
Report Facts
Census: 139 Total Capacity: 150 Deficiencies cited: 1 Plan of Correction Due Date: May 12, 2025

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation
Miriam FarisAdministratorFacility Administrator involved in the investigation and cited for failure to report outbreak
Kimberley MotaSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 139 Capacity: 150 Deficiencies: 1 Date: May 6, 2025

Visit Reason
The visit was conducted as a Case Management - Incident Visit to follow up on a self-reported incident involving a resident elopement reported to Community Care Licensing.

Complaint Details
The visit was complaint-related, following a self-reported incident where Resident 1, diagnosed with dementia and unable to leave unassisted, eloped from the facility on 04/20/2025. The resident was found safe off premises 2.4 miles away. The complaint was substantiated with a deficiency cited and a civil penalty issued.
Findings
The facility failed to provide adequate supervision to a resident with dementia who eloped from the community, resulting in an immediate risk to the resident's health and safety. A civil penalty of $500 was issued for Zero Tolerance, Absence of Supervision.

Deficiencies (1)
Facility failed to provide supervision to Resident 1 resulting in an elopement, which is an immediate risk to health, safety, and rights of persons in care.
Report Facts
Civil Penalty Amount: 500 Resident Elopement Distance: 2.4

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst during inspection and involved in incident response
Jill NakagawaLicensing Program AnalystConducted the inspection visit
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager overseeing the case

Inspection Report

Complaint Investigation
Census: 139 Capacity: 150 Deficiencies: 1 Date: May 6, 2025

Visit Reason
An unannounced complaint investigation was conducted regarding allegations that staff were not taking precautions to mitigate the spread of illness in the facility.

Complaint Details
The complaint alleged that staff were not taking precautions to mitigate the spread of illness. The allegation was substantiated based on evidence that the Administrator did not notify the Department in the required timeframe.
Findings
The investigation found that the facility did not notify the Department within the required 24-hour timeframe about an outbreak of illness, substantiating the allegation. Several residents experienced vomiting and diarrhea, and the facility failed to report the outbreak timely as required by regulations.

Deficiencies (1)
Failure to report an outbreak within 24 hours as required by CCR 87211(a)(2).
Report Facts
Census: 139 Total Capacity: 150 Deficiencies cited: 1 Plan of Correction Due Date: May 12, 2025

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation
Kimberley MotaLicensing Program ManagerOversaw the complaint investigation
Miriam FarisAdministratorFacility Administrator involved in findings and plan of correction

Inspection Report

Annual Inspection
Census: 137 Capacity: 150 Deficiencies: 0 Date: Feb 4, 2025

Visit Reason
The inspection was an unannounced 1-Year Required Annual Inspection conducted to ensure the health and safety of residents in care.

Findings
The facility was observed to be clean, in good repair, and odor-free with necessary safety features in place. No immediate health, safety, or personal rights violations were observed, and all required documentation in resident and staff files was found.

Report Facts
Residents' files reviewed: 5 Staff files reviewed: 5 Perishable food storage duration: 2 Non-perishable food storage duration: 7

Employees mentioned
NameTitleContext
Mina KutulasDirector of Resident ServicesMet with Licensing Program Analyst during inspection and involved in facility tour
Jill NakagawaLicensing Program AnalystConducted the inspection
Kimberley MotaLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 1 Date: Feb 4, 2025

Visit Reason
An unannounced Case Management visit was conducted to follow up on substantiated complaint allegations regarding neglect, lack of care and supervision resulting in severe injury and facility disrepair.

Complaint Details
Complaint number 21-AS-20230724142905 was substantiated for neglect and lack of care and supervision resulting in severe injury and facility disrepair.
Findings
The investigation substantiated neglect and lack of supervision leading to a resident (R1), identified as a fall risk, exiting the patio door unsupervised and falling outside, resulting in a fractured hip requiring hospitalization and surgery. A civil penalty of $9,500 was issued for serious bodily injury.

Deficiencies (1)
Violation of Health and Safety Code §1569.269(a)(6) Enumerated rights and CCR Title 22 §87303(a) Maintenance and Operation due to neglect and lack of supervision resulting in severe injury.
Report Facts
Civil penalty amount: 9500 Immediate civil penalty amount: 500 Resident census: 137 Facility capacity: 150

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection and signed the report.
Miriam FarisAdministratorFacility administrator met with Licensing Program Analyst during inspection.

Inspection Report

Annual Inspection
Census: 137 Capacity: 150 Deficiencies: 0 Date: Feb 4, 2025

Visit Reason
The visit was an unannounced 1-Year Required Annual Inspection conducted to ensure the health and safety of residents in care.

Findings
The facility was observed to be clean, in good repair, and odor-free with necessary safety features in place. No immediate health, safety, or personal rights violations were observed, and all required resident and staff documentation was found to be complete.

Report Facts
Residents' files reviewed: 5 Staff files reviewed: 5 Perishable food storage duration: 2 Non-perishable food storage duration: 7

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection and met with facility staff
Mina KutulasDirector of Resident ServicesMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 1 Date: Feb 4, 2025

Visit Reason
An unannounced Case Management visit was conducted to follow up on substantiated complaint allegations regarding neglect and lack of supervision resulting in severe injury and facility disrepair.

Complaint Details
Complaint number 21-AS-20230724142905 was substantiated for neglect/lack of care and supervision resulting in severe injury and facility disrepair. The resident (R1) was identified as a fall risk and required additional supervision but was left unattended, leading to a fall and fractured hip.
Findings
The investigation substantiated neglect resulting in serious bodily injury when a fall-risk resident exited the patio unsupervised, fell, and sustained a fractured hip requiring hospitalization and surgery. A civil penalty of $9,500 was issued for this violation.

Deficiencies (1)
Violation of Health and Safety Code §1569.269(a)(6) Enumerated rights and CCR Title 22 §87303(a) Maintenance and Operation due to neglect and lack of supervision resulting in severe injury.
Report Facts
Civil penalty amount: 9500 Civil penalty amount: 500 Capacity: 150 Census: 137

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection and authored the report.
Miriam FarisAdministratorFacility administrator met during the inspection.

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 0 Date: Oct 19, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 07/22/2024 regarding inadequate toileting, food service, odor control, and addressing changes in residents' conditions.

Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to meet residents' toileting needs timely, inadequate food service, failure to keep the facility free from odor, and failure to address changes in residents' physical, medical, mental, and social conditions. None of these allegations were supported by sufficient evidence.
Findings
Based on observations, interviews, and record reviews, there was no preponderance of evidence to substantiate any of the allegations. The facility was found to provide adequate food service, maintain cleanliness and odor control, address residents' physical and mental condition changes, and meet toileting needs in a timely manner.

Report Facts
Capacity: 150 Census: 140

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation and authored the report
Genai BradshawMemory Care Activities Director (Acting Facilities Manager)Met with the evaluator during the investigation

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 0 Date: Oct 19, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 07/22/2024 regarding inadequate toileting, food service, odor control, and addressing residents' condition changes.

Complaint Details
The complaint included allegations that staff did not ensure timely toileting, did not provide adequate food service, did not keep the facility free from odor, and did not address changes in residents' physical, medical, mental, and social conditions. All allegations were found to be unsubstantiated.
Findings
Based on observations, interviews, and records reviewed during visits on 07/24/2024 and 10/19/2024, there was no evidence to substantiate any of the allegations. Staff were found to provide adequate food service, maintain cleanliness and odor control, address changes in residents' conditions, and meet residents' toileting needs in a timely manner.

Report Facts
Capacity: 150 Census: 140

Employees mentioned
NameTitleContext
Genai BradshawMemory Care Activities Director (Acting Facilities Manager)Met with during the investigation and named in relation to findings
Jill NakagawaLicensing Program AnalystConducted the complaint investigation
Kimberley MotaLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Census: 142 Capacity: 150 Deficiencies: 0 Date: May 30, 2024

Visit Reason
The visit was an informal meeting conducted to discuss an incident that occurred on February 17, 2023, which resulted in a complaint investigation with substantiated findings, and to address areas of concern including staffing and administrator duties.

Complaint Details
The visit was related to a complaint investigation with substantiated findings from an incident on February 17, 2023.
Findings
No deficiencies were cited during the informal conference office visit. The facility has implemented staffing improvements such as an evening supervisor and a 'hero position' to oversee operations and provide additional staff where needed.

Report Facts
Capacity: 150 Census: 142

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet during the visit and discussed staffing and administrative duties
Kimberley MotaLicensing Program ManagerPresent at the informal meeting
Jill NakagawaLicensing Program AnalystPresent at the informal meeting

Inspection Report

Complaint Investigation
Census: 142 Capacity: 150 Deficiencies: 0 Date: May 30, 2024

Visit Reason
The visit was an informal meeting to discuss an incident that occurred on February 17, 2023, which resulted in a complaint investigation with substantiated findings. Additional areas of concern discussed included adequate staffing in the memory care unit and the Administrator's duties related to reporting and safety.

Complaint Details
The complaint investigation was substantiated based on an incident on February 17, 2023. The meeting addressed staffing and administrative concerns related to the complaint.
Findings
No deficiencies were cited during the informal conference office visit. The Administrator has implemented measures such as an evening supervisor and a 'hero position' to address staffing concerns and ensure proper oversight.

Report Facts
Capacity: 150 Census: 142

Employees mentioned
NameTitleContext
Miriam FarisAdministratorNamed in relation to staffing and administrative duties discussed during the meeting
Kimberley MotaLicensing Program ManagerPresent at the informal meeting
Jill NakagawaLicensing Program AnalystLicensing evaluator conducting the visit
Lindsay FloresVice President of Corporate DevelopmentPresent at the informal meeting
Marco SantosVP Clinical OperationsPresent at the informal meeting

Inspection Report

Follow-Up
Census: 140 Capacity: 150 Deficiencies: 0 Date: Mar 8, 2024

Visit Reason
The visit was a Case Management - Incident inspection conducted to follow up on a self-reported incident involving residents R1 and R2.

Complaint Details
The visit was triggered by a self-reported incident report submitted to Community Care Licensing regarding residents R1 and R2. The Licensing Program Analyst reviewed incident details, gathered records, and took statements from the Administrator. Further follow-up will occur once additional information is gathered.
Findings
No deficiencies were found at the time of the visit and no citations were issued. The facility has been in contact with Police, Community Care Licensing, and the Ombudsman’s Office.

Employees mentioned
NameTitleContext
Miriam FarisAdministratorNamed in relation to statements taken during the incident follow-up visit.

Inspection Report

Follow-Up
Census: 140 Capacity: 150 Deficiencies: 0 Date: Mar 8, 2024

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on a self-reported incident involving residents R1 and R2.

Findings
During the visit, Licensing Program Analysts reviewed incident details, gathered records, and took statements from the Administrator. No deficiencies or citations were found at the time of the visit.

Employees mentioned
NameTitleContext
Miriam FarisAdministratorAdministrator who provided statements during the incident follow-up visit.
Jill NakagawaLicensing EvaluatorConducted the inspection and signed the report.
Stefanie MutialuLicensing Program AnalystConducted the inspection visit.
Kimberley MotaSupervisorSupervisor overseeing the inspection.

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 1 Date: Jan 9, 2024

Visit Reason
The inspection was an unannounced case management visit to investigate deficiencies related to the facility's failure to report an incident as required by regulation.

Complaint Details
The visit was complaint-related, investigating the failure to report an incident. The report does not explicitly state substantiation status.
Findings
The facility failed to report an incident to the Community Care Licensing Regional Office in a timely manner due to a failed transmission that was not resent by staff, posing a possible threat to resident health and safety.

Deficiencies (1)
Failure to submit a written report within seven days of a serious injury incident as required by CCR Title 22, Division 6, Chapter 8, Section 87211.
Report Facts
Capacity: 150 Census: 140 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Miriam FarisAdministratorFacility administrator present during inspection
Jill NakagawaLicensing Program AnalystLicensing evaluator who conducted the inspection
Kimberley MotaSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 2 Date: Jan 9, 2024

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations of neglect/lack of care and supervision resulting in severe injury and facility disrepair.

Complaint Details
The complaint investigation was substantiated. The resident was left unsupervised outside for approximately one and a half hours, resulting in a fall and hip fracture. The facility was also found to be in disrepair due to poor lighting in the patio area. An immediate civil penalty of $500 was issued.
Findings
The investigation substantiated that a resident exited the facility's patio door unsupervised, resulting in a fall and hip fracture requiring hospitalization. The facility's poor lighting in the patio area contributed to the fall and injury. An immediate civil penalty of $500 was assessed for the violation.

Deficiencies (2)
Failure to provide care, supervision, and services that meet individual resident needs, resulting in resident injury.
Facility was not clean, safe, sanitary, and in good repair; lighting in patio area was not properly maintained contributing to resident injury.
Report Facts
Civil penalty amount: 500 Capacity: 150 Census: 140

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation and authored the report.
Miriam FarisAdministratorFacility administrator met during the investigation.
Kimberley MotaSupervisorSupervisor overseeing the investigation.

Inspection Report

Annual Inspection
Census: 140 Capacity: 150 Deficiencies: 0 Date: Jan 9, 2024

Visit Reason
An unannounced annual required 1-year inspection was conducted to evaluate compliance with regulations at Carlton Plaza of Davis.

Findings
The facility was found to be clean, well-maintained, and compliant with regulations. No deficiencies or citations were issued during the inspection.

Report Facts
Water temperature in bathrooms: 117 Inspection time: 3.07

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst during inspection and exit interview.
Jill NakagawaLicensing Program AnalystConducted the unannounced annual inspection.

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 1 Date: Jan 9, 2024

Visit Reason
Unannounced case management visit to investigate deficiencies related to failure to report an incident as required by regulation.

Complaint Details
Investigation revealed the facility did not report the incident as required. Staff attempted to send the report but received a 'failed to send' notification and did not resend, leading to the incident going unreported.
Findings
The facility failed to report an incident to the Community Care Licensing Regional Office due to a 'failed to send' notification that was not resent, resulting in the incident going unreported and posing a possible threat to resident health and safety.

Deficiencies (1)
Failure to submit a written report of a serious injury incident to the licensing agency within seven days as required by CCR Title 22, Division 6, Chapter 8.
Report Facts
Census: 140 Total Capacity: 150 Plan of Correction Due Date: Jan 10, 2024

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with during inspection
Jill NakagawaLicensing Program AnalystConducted inspection and delivered findings
Kimberley MotaLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 140 Capacity: 150 Deficiencies: 2 Date: Jan 9, 2024

Visit Reason
Unannounced complaint investigation visit conducted due to allegations of neglect/lack of care and supervision resulting in severe injury and facility disrepair.

Complaint Details
Complaint was substantiated. The resident was left outside unsupervised for approximately one and a half hours, resulting in a hip fracture requiring surgery. Facility lighting issues were also substantiated as contributing factors.
Findings
Investigation substantiated neglect by staff resulting in a resident exiting the facility unsupervised, leading to a fall and hip fracture requiring hospitalization. Additionally, poor lighting in the patio area contributed to the fall and injury, confirming the facility was in disrepair.

Deficiencies (2)
Failure to provide care, supervision, and services that meet individual resident needs, resulting in resident injury.
Facility was not clean, safe, sanitary, and in good repair; lighting in patio area was unrepaired and contributed to resident fall and injury.
Report Facts
Civil penalty amount: 500 Capacity: 150 Census: 140

Inspection Report

Annual Inspection
Census: 140 Capacity: 150 Deficiencies: 0 Date: Jan 9, 2024

Visit Reason
An unannounced annual required 1-year inspection was conducted at Carlton Plaza of Davis to evaluate compliance with licensing regulations.

Findings
The facility was found to be clean, well-maintained, and compliant with regulations including fire safety, food storage, and infection control. No deficiencies or citations were issued during this inspection.

Report Facts
Water temperature: 117 Water temperature: 117.4

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection
Miriam FarisAdministratorFacility administrator met during inspection and exit interview

Inspection Report

Complaint Investigation
Census: 132 Capacity: 150 Deficiencies: 0 Date: Mar 10, 2023

Visit Reason
The visit was an unannounced case management inspection to follow up on a self-reported incident involving resident R1 and staff S1.

Complaint Details
The visit was triggered by a self-reported incident report submitted to Community Care Licensing regarding resident R1 and staff S1. The facility has been in contact with Police, CCL, and Ombudsman’s Office. The Licensing Program Analyst will review information and follow up once additional information is gathered.
Findings
The facility was found to be operating with COVID-19 protocols in place, including visitor screening and mask requirements. No deficiencies or citations were found at the time of the visit.

Employees mentioned
NameTitleContext
Miriam FarisAdministratorAdministrator who provided statements during the incident follow-up visit.
Jill NakagawaLicensing Program AnalystConducted the case management inspection and gathered information.
Kimberley MotaLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Census: 132 Capacity: 150 Deficiencies: 0 Date: Mar 10, 2023

Visit Reason
The visit was an unannounced Case Management - Incident inspection to follow up on a self-reported incident involving resident R1 and staff S1.

Findings
The Licensing Program Analyst found the facility operating with Covid-19 protocols in place and no deficiencies or citations were issued at the time of the visit.

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the case management inspection and gathered statements and records.
Miriam FarisAdministratorProvided statements during the inspection.

Inspection Report

Annual Inspection
Census: 139 Capacity: 150 Deficiencies: 0 Date: Jan 17, 2023

Visit Reason
An unannounced Annual Required – 1 year Infection Control inspection was conducted at Carlton Plaza of Davis.

Findings
The facility was found to be clean, with proper infection control measures in place, including mask-wearing by staff and proper food storage. No deficiencies or citations were issued during this inspection.

Report Facts
Facility Capacity: 150 Resident Census: 139

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst during inspection
Jill NakagawaLicensing Program AnalystConducted the inspection
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Annual Inspection
Census: 139 Capacity: 150 Deficiencies: 0 Date: Jan 17, 2023

Visit Reason
An unannounced Annual Required – 1 year Infection Control inspection was conducted at Carlton Plaza of Davis to evaluate compliance with infection control and facility regulations.

Findings
The facility was found to be clean, well-maintained, and compliant with infection control standards. No deficiencies or citations were issued during the inspection.

Report Facts
Fire extinguisher inspection date: Nov 23, 2022 Fire extinguisher test date: Nov 28, 2022 Mitigation program plan approval date: Feb 9, 2021

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst during inspection and participated in exit interview
Jill NakagawaLicensing Program AnalystConducted the inspection
Kimberley MotaSupervisorSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 135 Capacity: 150 Deficiencies: 0 Date: Sep 29, 2022

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility did not notice a change in condition of a resident.

Complaint Details
The complaint alleged that the facility did not notice a change in condition of resident (R1). After investigation, including interviews and record review, the allegation was unsubstantiated.
Findings
The investigation included interviews, record reviews, and a facility tour. The allegation was found to be unsubstantiated due to insufficient evidence to prove the violation occurred. No deficiencies or citations were issued.

Report Facts
Facility capacity: 150 Census: 135

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with during investigation and named in report
Jill NakagawaLicensing Program AnalystConducted the complaint investigation
Kimberley MotaSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 135 Capacity: 150 Deficiencies: 0 Date: Sep 29, 2022

Visit Reason
Unannounced visit/investigation of a complaint received on 2022-09-02 alleging the facility did not notice a change of resident condition.

Complaint Details
The complaint alleged the facility did not notice a change in condition of resident (R1). The allegation was found unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation included a tour, record review, and interviews. Although the allegation may have happened or is valid, there was insufficient evidence to prove the violation occurred, resulting in an unsubstantiated finding with no deficiencies or citations issued.

Report Facts
Capacity: 150 Census: 135

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with during investigation and named in report
Jill NakagawaLicensing Program AnalystConducted the complaint investigation
Kimberley MotaLicensing Program ManagerNamed in report

Inspection Report

Census: 132 Capacity: 150 Deficiencies: 0 Date: Aug 26, 2022

Visit Reason
An unannounced inspection was conducted focusing on Covid-19 protocols following recent reported cases in the Memory Care Unit.

Findings
No deficiencies or citations were found during the inspection. The facility was clean, residents were well-groomed, and staff were observed following Covid-19 safety protocols including mask and glove use.

Report Facts
Census: 132 Total Capacity: 150

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst and showed around the facility
Jill NakagawaLicensing Program AnalystConducted the unannounced inspection
Kimberley MotaLicensing Program ManagerNamed in report header

Inspection Report

Census: 132 Capacity: 150 Deficiencies: 0 Date: Aug 26, 2022

Visit Reason
An unannounced inspection was conducted focusing on Covid-19 protocols following recent reported cases in the Memory Care Unit.

Findings
No deficiencies or citations were found. The facility was clean and orderly, with proper PPE use and no active Covid-19 cases. Residents and staff were observed following safety protocols and engaging in normal activities with social distancing.

Employees mentioned
NameTitleContext
Miriam FarisAdministratorShowed Licensing Program Analyst around the facility during inspection.
Jill NakagawaLicensing Program AnalystConducted the unannounced inspection focusing on Covid-19 protocols.
Kimberley MotaSupervisorSupervisor overseeing the inspection.

Inspection Report

Capacity: 150 Deficiencies: 0 Date: Jun 23, 2022

Visit Reason
The inspection was an unannounced case management visit to check on the facility's hydration program for residents and review the Infection Control Plan.

Findings
No deficiencies or citations were found during the inspection. The facility has an Infection Control Plan being compiled, with six nurses designated as Infection Control Preventionists, and a hydration program in Memory Care with a variety of drinks offered to residents.

Employees mentioned
NameTitleContext
Genevieve ElderDirector of Resident ServicesMet with Licensing Program Analyst during inspection and exit interview.
Miriam FarisAdministratorDiscussed facility operations and Infection Control Plan with Licensing Program Analyst.
Toni JonesMemory Care DirectorDiscussed hydration program in Memory Care with Licensing Program Analyst.
Jill NakagawaLicensing Program AnalystConducted the unannounced inspection.

Inspection Report

Capacity: 150 Deficiencies: 0 Date: Jun 23, 2022

Visit Reason
Licensing Program Analyst Jill Nakagawa arrived unannounced to conduct an inspection and check in with the facility regarding their hydration program for residents as well as the Infection Control Plan.

Findings
There were no deficiencies or citations at the time of this inspection. The facility is actively compiling an Infection Control Plan and has a hydration program in Memory Care with a variety of drinks available to residents.

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the inspection and discussed findings.
Miriam FarisAdministratorDiscussed facility operations and Infection Control Plan.
Genevieve ElderDirector of Resident ServicesMet with Licensing Program Analyst and participated in exit interview.
Toni JonesMemory Care DirectorDiscussed hydration program in Memory Care.

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 0 Date: Apr 28, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations including questionable death, neglect resulting in pressure injuries, inadequate hygiene, failure to provide food service, resident falls with injuries, and failure to ensure timely medical attention.

Complaint Details
The complaint investigation was initiated based on multiple allegations including questionable death and neglect. The questionable death allegation was found to be unfounded, meaning the allegation was false or without reasonable basis. Other allegations were unsubstantiated, indicating insufficient evidence to prove violations.
Findings
The investigation found the allegation of questionable death to be unfounded with no citations issued. Other allegations such as neglect and failure to provide care were unsubstantiated due to lack of preponderance of evidence, and no citations were issued.

Report Facts
Capacity: 150 Census: 137

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation and delivered findings
Chris ArnholdLicensing Program AnalystAssisted in complaint investigation and delivery of findings
Miriam FarisAdministratorFacility administrator met during investigation

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 0 Date: Apr 28, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations that residents were not being provided services and that the facility was not staffed adequately.

Complaint Details
The complaint alleged residents were not being provided showers, feeding, or bathroom services, and that the facility was inadequately staffed. The investigation found no preponderance of evidence to substantiate these allegations, resulting in an unsubstantiated finding.
Findings
The investigation found that residents were being fed, toileted, and provided grooming and showering assistance as documented in resident records. Staffing records showed adequate staff to meet resident needs. The allegations were unsubstantiated and no citations were issued.

Report Facts
Capacity: 150 Census: 137

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation and delivered findings
Miriam FarisAdministratorFacility administrator met during investigation

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 0 Date: Apr 28, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation of questionable death and other complaints including neglect, lack of supervision, and failure to provide adequate care.

Complaint Details
The complaint investigation was initiated due to allegations including questionable death, neglect/lack of supervision resulting in pressure injuries and falls, failure to meet hygiene needs, failure to provide food service, and failure to ensure timely medical attention. The questionable death allegation was found unfounded, and other allegations were unsubstantiated.
Findings
The investigation found the allegation of questionable death to be unfounded with no citations issued. Other allegations related to neglect, hygiene, food service, falls, and medical attention were unsubstantiated due to insufficient evidence, and no citations were issued.

Report Facts
Capacity: 150 Census: 137

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation and delivered findings
Chris ArnholdLicensing Program AnalystAssisted in complaint investigation and delivery of findings
Miriam FarisAdministratorFacility administrator met with investigators during the complaint investigation

Inspection Report

Complaint Investigation
Census: 137 Capacity: 150 Deficiencies: 0 Date: Apr 28, 2022

Visit Reason
An unannounced complaint investigation was conducted in response to allegations that residents were not being provided services and that the facility was not staffed adequately.

Complaint Details
The complaint was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations occurred.
Findings
The investigation found that residents were being fed regularly, receiving bathroom and grooming assistance, and showering assistance was provided. Staffing records showed adequate staff to meet resident needs. The allegations were unsubstantiated and no citations were issued.

Report Facts
Capacity: 150 Census: 137

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation and delivered findings
Miriam FarisAdministratorMet with investigators during the complaint investigation

Inspection Report

Complaint Investigation
Census: 135 Capacity: 150 Deficiencies: 2 Date: Mar 23, 2022

Visit Reason
The inspection was an unannounced complaint investigation triggered by allegations including a resident not being provided bed linens and the facility not following proper COVID-19 protocols.

Complaint Details
The complaint was substantiated based on evidence including photographs, observations, interviews, and record reviews. The allegations of improper provision of bed linens and failure to follow COVID-19 PPE protocols were validated.
Findings
The investigation substantiated both allegations: the resident's bed was not made correctly lacking proper bottom sheets on multiple occasions, and staff failed to properly doff, discard, and store PPE during an active COVID-19 case, violating infection control requirements.

Deficiencies (2)
Failure to discard PPE in a tightly-lidded container as required, posing potential health, safety, and personal rights risks.
Failure to provide the resident with the required bottom bed sheet on multiple occasions, posing potential health, safety, and personal rights risks.
Report Facts
Capacity: 150 Census: 135 Deficiency count: 2 Plan of Correction Due Date: Mar 23, 2022

Employees mentioned
NameTitleContext
Jill NakagawaLicensing Program AnalystConducted the complaint investigation and delivered findings
Lindsey FeifertDirector of Resident ServicesMet with the Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Census: 135 Capacity: 150 Deficiencies: 2 Date: Mar 23, 2022

Visit Reason
This was an unannounced complaint investigation visit triggered by allegations including a resident not being provided bed linens and the facility not following proper COVID-19 protocols.

Complaint Details
The complaint was substantiated based on evidence including photographs, observations, interviews, and record reviews. The allegations regarding lack of proper bed linens and improper PPE protocol were found valid.
Findings
The investigation substantiated that the resident was not provided proper bed linens on multiple occasions and that staff failed to properly doff, discard, and store PPE during an active COVID-19 case, violating infection control requirements.

Deficiencies (2)
Failure to discard PPE in a tightly-lidded container as required, posing a potential health, safety, and personal rights risk to clients.
Failure to provide the resident with the required bottom bed sheet on 2 out of 2 days, posing a potential health, safety, and personal rights risk to clients.
Report Facts
Capacity: 150 Census: 135 Deficiencies cited: 2

Employees mentioned
NameTitleContext
Jill NakagawaLicensing EvaluatorConducted the complaint investigation and delivered findings
Lindsey FeifertDirector of Resident ServicesMet with evaluator during investigation
Kimberley MotaSupervisorSupervisor overseeing the investigation

Inspection Report

Annual Inspection
Census: 137 Capacity: 150 Deficiencies: 0 Date: Feb 10, 2022

Visit Reason
An unannounced Annual Required – 1 year Infection Control inspection was conducted at Carlton Plaza of Davis.

Findings
The facility was found to be clean, with proper infection control measures in place including PPE usage and Covid-19 protocols. No deficiencies or citations were issued during this inspection.

Report Facts
Facility Capacity: 150 Resident Census: 137

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet during inspection and exit interview
Jill NakagawaLicensing Program AnalystConducted the inspection

Inspection Report

Annual Inspection
Census: 137 Capacity: 150 Deficiencies: 0 Date: Feb 10, 2022

Visit Reason
An unannounced Annual Required – 1 Year Infection Control inspection was conducted at Carlton Plaza of Davis to evaluate compliance with health and safety regulations.

Findings
The facility was found to be clean, well-maintained, and compliant with infection control protocols including COVID-19 measures. No deficiencies or citations were issued during this inspection.

Report Facts
Facility capacity: 150 Resident census: 137

Employees mentioned
NameTitleContext
Miriam FarisAdministratorMet with Licensing Program Analyst during inspection and participated in exit interview
Jill NakagawaLicensing Program AnalystConducted the inspection

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