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Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.
With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.
Similar to the California average: 72.8%Carlton Senior Living San Jose is legally operated by Carlton Senior Living, Llc, and administrated by Shantela Yadao.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better |
|
Citations per year
Average citations per year since 2020.
| 0.5 | 1.7 | This facility has 71% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 1.7).↓ 71% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 21 | 16 | This facility has 31% more total visits than a typical California assisted living residence (21 vs. CA avg 16).↑ 31% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 10 | 13 | This facility has 23% fewer complaint visits than a typical California assisted living residence (10 vs. CA avg 13).↓ 23% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 7 | 7 | This facility has other visits in line with the California average (7 vs. CA avg 7).— At avg |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with mostly clean annual inspections but one immediate jeopardy deficiency for neglect and lack of supervision in August 2025. The most recent inspection on January 28, 2026, found no deficiencies and substantiated no complaints, continuing a trend of unfounded allegations related to resident care and communication. Prior deficiencies focused on personnel records and medication documentation in September 2024, but these were minor and did not involve harm or fines.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Alcove / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
6.9 miles from city center
Estimated distance in miles from San Jose's city center to Carlton Senior Living San Jose's address, calculated via Google Maps.
— 3.02 miles to nearest hospital (Kaiser Permanente San Jose Medical Center)
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Carlton Senior Living San Jose is located in San Jose, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Carlton Senior Living San Jose |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Gunderson And Vista Park) | 183 | Yes | 35 | 4 | 10 | 1 | 26 | 74.9% | A+ | Carlton Senior Living, LLC | Alcove / 1 Bed / 2 Bed |
| Merrill Gardens at Willow Glen |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Stokes) | 150 | Yes | 73 | 3 | 35 | 3 | 4 | 62.7% | - | Mg At Willow Glen, LP ;Shi-IV Merrill Gp,LLC;Et Al | Alcove / 1 Bed / 2 Bed |
| Oakmont of San Jose |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Jose (Willow Glen) | 92 | No | 51 | 2 | 31 | 16 | 4 | 73.9% | - | Oakmont Sr. Lvng Of San Jose Opco, LLC; Oakmont Mgm | Studio / Suite / 1 Bed / 2 Bed |
| Westmont of San Jose |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Milpitas (Berryessa) | - | Yes | 70 | - | - | - | - | - | - | - | Studio / 1 Bed / 2 Bed / Suite |
Carlton Senior Living San Jose is in the Gunderson and Vista Park neighborhood of San Jose.
The legal owner and operator of Carlton Senior Living San Jose is Carlton Senior Living, Llc.
Carlton Senior Living San Jose has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Carlton Senior Living San Jose's occupancy is 75%.
Yes — see the floorplan options available at Carlton Senior Living San Jose on this page.
Shantela Yadao is the administrator of Carlton Senior Living San Jose.
Carlton Senior Living San Jose has 183 beds.
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