Carlton Senior Living San Jose

Carlton Senior Living San Jose

380 Branham Ln, San Jose, CA 95136 View Map

Carlton Senior Living San Jose is a Senior Living Home in California

Carlton Senior Living San… is a Senior Living Home in California

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Overview of Carlton Senior Living San Jose

Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.

With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.

(408) 972‑1400

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 183

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 73.2%
Occupancy rate
73.2%
Bed community size
183-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
73%
Occupied Beds
134 of 183
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
September 22, 1999

Additional licensing details

County: SANTA CLARA

Ownership & operating entity

Carlton Senior Living San Jose is legally operated by CARLTON SENIOR LIVING, LLC.

What does this home offer?

Pets allowed icon
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Pets Allowed: Yes, Pets Allowed

Housing options icon
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Housing Options: Alcove / 1 Bed / 2 Bed

Building type icon
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Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
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Fitness and Recreation

Types of Care at Carlton Senior Living San Jose

Independent Living Assisted Living Memory Care
Contact Carlton Senior Living San Jose

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

19 visits/inspections

8 visits/inspections triggered by complaints

8 other visits

California average: 14 visits/inspections

California average: 12 complaint visits

California average: 3 inspections

3 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

Inspection Report Summary for Carlton Senior Living San Jose

The California Department of Social Services (CCLD) has repeatedly inspected Carlton Plaza of San Jose, a 740‑type assisted‑living and memory‑care facility with a capacity of 183 residents. In each annual inspection, the staff consistently met COVID‑19 infection‑control standards: temperature checks, mask use, hand‑sanitizer stations, and 6‑foot spacing in shared rooms. The facility also documented the removal of uncovered trash cans and the installation of hand‑washing posters, and it maintained up‑to‑date fire safety equipment and a functional alarm system. No citations were issued in the 2021, 2022, or 2023 annual visits, reflecting a strong adherence to state licensing requirements and a culture of continuous improvement.

The 2022 case‑management reviews on August 11 and August 24 followed up on an earlier incident that prompted the facility to provide staff training on resident rights and dementia‑behavior management. The second visit confirmed that the required trainings had been completed and that no new deficiencies existed. These visits illustrate CCLD’s focus on corrective action and the facility’s responsiveness to regulatory expectations.

The most serious event noted in the recent records is the resident death on November 3, 2023. An unannounced case‑management visit collected a detailed narrative from staff and family members, a physician’s report, and the resident’s care plan. Although the incident is being investigated, the facility has not received any citation and is cooperating fully with CCLD, providing additional documentation and scheduling a follow‑up meeting with hospice care providers. This case underscores the importance of rigorous medical oversight and the need for prompt incident reporting.

Overall, the inspection history demonstrates Carlton Plaza’s consistent compliance with licensing standards, proactive staff education, and a responsive approach to addressing identified concerns. The lone incident requiring investigation is being handled in accordance with regulatory procedures, and the facility’s ongoing documentation and communication suggest a continued commitment to resident safety and quality of care.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
Compare Senior Living around San Jose
Carlton Senior Living San Jose
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SL

Senior Living

San Jose
183
Yes
A+
35
CARLTON SENIOR LIVING, LLC
73.2%
Alcove / 1 Bed / 2 Bed
Merrill Gardens at Willow Glen
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

San Jose
150
Yes
-
73
MG AT WILLOW GLEN, LP ;SHI-IV MERRILL GP,LLC;ET AL
6.7%
Alcove / 1 Bed / 2 Bed
Oakmont of San Jose
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LSL

Luxury Senior Living

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SL

Senior Living

San Jose
92
No
-
51
OAKMONT SR LVNG OF SAN JOSE OPCO, LLC; OAKMONT MGM
66.3%
Studio / Suite / 1 Bed / 2 Bed
Westmont of San Jose
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Milpitas
-
Yes
-
70
-
-
Studio / 1 Bed / 2 Bed / Suite

Living Spaces & Floor Plans

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Places of interest near Carlton Senior Living San Jose

Address 6.9 miles from city center

Address 380 Branham Ln, San Jose, CA 95136

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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