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Carlton Senior Living San Jose
Assisted Living, Independent Living & Memory Care · San Jose, CA
Exterior view of a senior living facility with landscaped gardens Front entrance of a senior living facility with landscaped surroundings Sunny outdoor space with palm trees and seating area Dining area with tables set for a meal Elegant dining room with a set table and decorations

Carlton Senior Living San Jose

Assisted Living, Independent Living & Memory Care · San Jose, CA
380 Branham Ln, San Jose, CA 95136 View map Calculator: See prices in your area
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Overview of Carlton Senior Living San Jose

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Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.

With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.

Facility Direct Line (408) 972-1400
Facility Direct Line (408) 972-1400 sanjose-info@carltonseniorliving.com
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Capacity and availability

Residents per day
137
Bed community size
183-bed community Rank #204 / 1645Bed count — State benchmarkedThis home is ranked 204th out of 1,645 homes we track in California for bed count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation Rank #247 / 1505Years in operation — State benchmarkedThis home is ranked 247th out of 1,505 homes we track in California for years in operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 35 / 100 Rank #1646 / 2057Walk Score — State benchmarkedThis home is ranked 1646th out of 2,057 homes we track in California for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across California facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
75%
Rank #815 / 1452Occupancy rate — State benchmarkedThis home is ranked 815th out of 1,452 homes we track in California for occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1452. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
137 / 183
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceSeptember 22, 1999
CountySanta Clara
RCFE Number435200727

Ownership & Operating Entity

Carlton Senior Living San Jose is legally operated by Carlton Senior Living, LLC, and administered by Shantela Yadao.

Safety & Compliance

Emergency Systems24-hour staffing and emergency call system

Payment & Insurance

1 service
Does not accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Specific ProgramsConvenient Transportation, Around-the-Clock Safety, Chore-Free Living, Events & Entertainment, Health & Wellness, Pet-Loving, State-of-the-Art Technology

Pricing & Financial Information

Starting Price$5,795 per month

Contact Carlton Senior Living San Jose

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 3 citations 21 total visits 10 complaint visits 4 official inspections 10 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

5 points above the California average for assisted living residences (81/100)

Rank #649 / 1474 in California Inspection Score — State benchmarked This home is ranked 649th out of 1,474 homes we track in California for inspection score. Shows this facility's inspection score compared to the California average among 1474 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 86 out of 100. Letter grade B. 5 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 4 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (97% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 310 This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 13 This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #478 / 1433 Serious citations (Type A) — State benchmarked This home is ranked 478th out of 1,433 homes we track in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1433 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total inspections Info Combined count of official scheduled inspections, complaint visits and other regulatory visits. California counts each evaluation report, so one trip can count twice when it serves two purposes. 2116 This facility has had 31% more total inspections than the California average (21 vs. CA avg 16). More inspections can mean more regulatory scrutiny rather than worse care.↑ 31% more
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1013 This facility has had 23% fewer complaint visits than the California average (10 vs. CA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer Rank #845 / 1387 Complaint visits — State benchmarked This home is ranked 845th out of 1,387 homes we track in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1387 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in California that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 77 This facility has other visits in line with the California average (7 vs. CA avg 7).— At avg
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1010 This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Alcove / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Carlton Senior Living San Jose

Floor plan 1
Floor plan 1
Layout
Floor plan 2
Floor plan 2
Layout
Floor plan 3
Floor plan 3
Layout
Studio Floor Plan
Studio
Layout
1 Bedroom Floor Plan
1 Bedroom
Layout
2 Bedroom Floor Plan
2 bedroom
Layout

Places of interest near Carlton Senior Living San Jose

Address 5.5 miles from city center Info Estimated distance in miles from San Jose's city center to Carlton Senior Living San Jose's address, calculated via Google Maps. — 3.02 miles to nearest hospital (Kaiser Permanente San Jose Medical Center)

Calculate Travel Distance to Carlton Senior Living San Jose

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Compare Assisted Living around San Jose

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the benchmark below for the typical California score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Visits or investigations linked to complaints, as counted in the state record (may differ from routine annual surveys).
Count of California state "Type A" citations — the state's most serious citation category (immediate or serious harm to residents), from California state inspection data.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
The Watermark at San Jose
AL
IL
MC
San Jose (Willow Glen)
205
Facility 205
CA AVG 103
Rank #147 / 1,645
Yes
72
Facility 72
CA AVG 59
Rank #673 / 2,057
92
Facility 92
CA AVG 81
Rank #350 / 1,474
15
6
Facility 6
CA AVG 13
Rank #651 / 1,387
0
Facility 0
CA AVG 3
Rank #1 / 1,433
1
Facility 1
CA AVG 13
Rank #1,415 / 1,505
 53.7% -Us Alliance Holden Of San Jose II Tenant And WatermarkStudio / 1 Bed / 2 Bed
Carlton Senior Living San Jose
AL
IL
MC
San Jose
183
Facility 183
CA AVG 103
Rank #204 / 1,645
Yes
35
Facility 35
CA AVG 59
Rank #1,646 / 2,057
86
Facility 86
CA AVG 81
Rank #649 / 1,474
21
10
Facility 10
CA AVG 13
Rank #845 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
26
Facility 26
CA AVG 13
Rank #247 / 1,505
 74.9% -Carlton Senior Living, LLCAlcove / 1 Bed / 2 Bed
Bridgepoint at Los Altos
AL
IL
Los Altos (North Los Altos)
150
Facility 150
CA AVG 103
Rank #341 / 1,645
Yes
79
Facility 79
CA AVG 59
Rank #450 / 2,057
88
Facility 88
CA AVG 81
Rank #562 / 1,474
15
3
Facility 3
CA AVG 13
Rank #442 / 1,387
2
Facility 2
CA AVG 3
Rank #724 / 1,433
24
Facility 24
CA AVG 13
Rank #292 / 1,505
 89.3% -Krc Los Altos LP & Kisco Senior Living, LLCStudio / 1 Bed / 2 Bed
Belmont Village Senior Living San Jose
AL
MC
RC
San Jose (West Valley)
150
Facility 150
CA AVG 103
Rank #341 / 1,645
Yes
89
Facility 89
CA AVG 59
Rank #195 / 2,057
87
Facility 87
CA AVG 81
Rank #611 / 1,474
24
12
Facility 12
CA AVG 13
Rank #919 / 1,387
1
Facility 1
CA AVG 3
Rank #478 / 1,433
26
Facility 26
CA AVG 13
Rank #247 / 1,505
 70.7% -Belmont Village San Jose Tnnt & LP And Belmont ThreeStudio / 1 Bed
Atria Evergreen Valley
AL
IL
MC
RC
San Jose (Evergreen)
134
Facility 134
CA AVG 103
Rank #469 / 1,645
Yes
29
Facility 29
CA AVG 59
Rank #1,733 / 2,057
73
Facility 73
CA AVG 81
Rank #1,038 / 1,474
32
22
Facility 22
CA AVG 13
Rank #1,157 / 1,387
3
Facility 3
CA AVG 3
Rank #898 / 1,433
28
Facility 28
CA AVG 13
Rank #156 / 1,505
 59.7% A+Gp Of Aoc San Felipe Opco And Atria Aoc Ca Opco Gp PtrStudio / Suite / 1 Bed / 2 Bed
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Financial Assistance for
Assisted Living in California

Carlton Senior Living San Jose is located in San Jose, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Carlton Senior Living San Jose

Who is the owner of Carlton Senior Living San Jose?

Carlton Senior Living San Jose is legally operated by Carlton Senior Living, LLC, and administered by Shantela Yadao.

Is Carlton Senior Living San Jose in a walkable area?

Carlton Senior Living San Jose has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Carlton Senior Living San Jose?

Carlton Senior Living San Jose's occupancy is 75%.

How long has Carlton Senior Living San Jose been in business?

Carlton Senior Living San Jose has been operating for approximately 26 years, based on available licensing and registration records.

Does Carlton Senior Living San Jose have different floorplan options?

Yes — see the floorplan options available at Carlton Senior Living San Jose on this page.

Are pets allowed at Carlton Senior Living San Jose?

Yes, Carlton Senior Living San Jose allows residents to bring their pets.

Who is the administrator of Carlton Senior Living San Jose?

Shantela Yadao is the administrator of Carlton Senior Living San Jose.

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