Occupancy rate
75%
Similar to the California average: 72.8%Carlton Senior Living San Jose
Senior Living in San Jose
Carlton Senior Living San Jose
Senior Living in San Jose
Overview of Carlton Senior Living San Jose
Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.
With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.
183-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Similar to the California average: 72.8%Occupied beds
137 / 183
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceSeptember 22, 1999
CountySanta Clara
RCFE Number435200727
Carlton Senior Living San Jose is legally operated by Carlton Senior Living, Llc, and administrated by Shantela Yadao.
Emergency Systems24-hour staffing and emergency call system
Does not accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Licensed Nurses/CNAs
24-Hour Staffing
HousekeepingYes
Convenient Transportation
Around-The-Clock Safety
Chore-Free Living
Events & Entertainment
Health & Wellness
Pet-Loving
State-Of-The-Art Technology
Starting Price$5,795 per month
Food DescriptionExquisite restaurant-style dining with healthy and delicious meals.
Meals IncludedYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Alcove / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Carlton Senior Living San Jose
Independent Living
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
The data displayed corresponds to the last 7 years.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2020 vs. California state average
Overall vs. California average
1 Worse
Metrics worse than California average:
• Total visits (31% above) 3 At Avg Metrics at California average:
• Other visits (at California avg)
• Official inspections (at California avg)
• Complaint investigations (at California avg) 4 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Complaint visits (23% below)
• Total visits (31% above) 3 At Avg Metrics at California average:
• Other visits (at California avg)
• Official inspections (at California avg)
• Complaint investigations (at California avg) 4 Better Metrics better than California average:
• Total citations (70% below)
• Serious citations (Type A) (67% below)
• Moderate citations (Type B) (50% below)
• Complaint visits (23% below)
Latest Inspection
January 28, 2026
Complaint Investigation
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 3 | 10 | This facility has 70% fewer total citations than a typical California facility (3 vs. California avg 10).↓ 70% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California facility (1 vs. California avg 3).↓ 67% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 2 | 4 | This facility has 50% fewer moderate citations (type b) than a typical California facility (2 vs. California avg 4).↓ 50% better |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 21 | 16 | This facility has 31% more total visits than a typical California facility (21 vs. California avg 16).↑ 31% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 10 | 13 | This facility has 23% fewer complaint visits than a typical California facility (10 vs. California avg 13).↓ 23% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 7 | 7 | This facility has other visits in line with the California average (7 vs. California avg 7).— At avg |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 10 complaint visits.
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. California avg 10).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with mostly clean annual inspections but one immediate jeopardy deficiency for neglect and lack of supervision in August 2025. The most recent inspection on January 28, 2026, found no deficiencies and substantiated no complaints, continuing a trend of unfounded allegations related to resident care and communication. Prior deficiencies focused on personnel records and medication documentation in September 2024, but these were minor and did not involve harm or fines.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsLiving Spaces & Floor Plans
Carlton Senior Living San Jose P2
Carlton Senior Living San Jose P1
Carlton Senior Living San Jose P3
Studio Floor Plan
1 Bedroom Floor Plan
2 Bedroom Floor Plan
Financial Assistance for
Senior Living in California
Carlton Senior Living San Jose is located in San Jose, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Carlton Senior Living San Jose
6.9 miles from city center
Estimated distance in miles from San Jose's city center to Carlton Senior Living San Jose's address, calculated via Google Maps.
— 3.02 miles to nearest hospital (Kaiser Permanente San Jose Medical Center)
Calculate Travel Distance to Carlton Senior Living San Jose
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Senior Living around San Jose The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Carlton Senior Living San Jose |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Gunderson And Vista Park) | 183 | Yes | 35 | 4 | 10 | 1 | 26 | 74.9% | A+ | Carlton Senior Living, Llc | Alcove / 1 Bed / 2 Bed |
| Merrill Gardens at Willow Glen |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Stokes) | 150 | Yes | 73 | 3 | 35 | 3 | 4 | 58.7% | - | Mg At Willow Glen, Lp ;Shi-Iv Merrill Gp,Llc;Et Al | Alcove / 1 Bed / 2 Bed |
| Oakmont of San Jose |
LSL Luxury Senior Living
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | San Jose (Willow Glen) | 92 | No | 51 | 2 | 31 | 16 | 4 | 73.9% | - | Oakmont Sr Lvng Of San Jose Opco, Llc; Oakmont Mgm | Studio / Suite / 1 Bed / 2 Bed |
| Westmont of San Jose |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Milpitas (Berryessa) | - | Yes | 70 | 0 | 0 | 0 | - | - | - | - | Studio / 1 Bed / 2 Bed / Suite |
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