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Senior Living Home

Carlton Senior Living San Jose

Senior Living Home

Carlton Senior Living San Jose

380 Branham Ln, San Jose, CA 95136 View map
Overview of Carlton Senior Living San Jose

Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.

With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 183

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 73.2%
Residents per day 134
Occupancy rate
73.2%
Residents per day
134
Bed community size
183-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
26 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
73%
In line with California average

California average: 73%

Occupied beds
134 / 183
Average residents 87 per day

License details

Facility type
Residential Care Elderly
Status Licensed
Issuance September 22, 1999
County: SANTA CLARA

Additional licensing details

RCFE Number: 435200727

Ownership & operating entity

Carlton Senior Living San Jose is legally operated by CARLTON SENIOR LIVING, LLC.

Safety & Compliance

Emergency Systems: 24-hour staffing and emergency call system

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care

Additional Policies & Features

Housekeeping: Yes

Amenities & Lifestyle

Convenient Transportation
Around-the-Clock Safety
Chore-Free Living
Events & Entertainment
Health & Wellness
Pet-Loving
State-of-the-Art Technology

Programs & Activities

Specific Programs
Independent Living, Assisted Living, Memory Care, Convenient Transportation, Around-the-Clock Safety, Chore-Free Living, Events & Entertainment, Health & Wellness, Pet-Loving, State-of-the-Art Technology

Pricing & Financial Information

Starting Price$5,795

Dining & Nutrition

Food Description
Exquisite restaurant-style dining with healthy and delicious meals.
Meals Included
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Alcove / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Carlton Senior Living San Jose

Independent Living Assisted Living Memory Care
Contact Carlton Senior Living San Jose

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

17 visits

California average: 16 visits

Breakdown by visit type

10 total complaint visits

7 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

10 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections

California average: 4 official inspections

3 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 10 citations

1 serious citation

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

2 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date:September 15, 2025
Type:Annual Inspection

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Carlton Senior Living San Jose

Most inspections found no deficiencies, with several complaint investigations determined to be unsubstantiated. The most recent report from September 15, 2025, was clean with only two minor technical violations related to procedural matters. However, a serious deficiency was cited on August 5, 2025, after a complaint investigation found neglect and lack of supervision that led to resident injuries and posed an immediate health and safety risk; this was corrected by the following day’s Plan of Correction visit. Other issues noted over time involved minor documentation and personnel record deficiencies, as well as isolated environmental concerns like uncovered trash cans and missing handwashing posters. The facility appears to have improved since the serious incident in August 2025, with recent inspections showing no deficiencies.

Compare Senior Living around San Jose The information below is reported by the California Department of Social Services and Department of Public Health.

Carlton Senior Living San Jose
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

San Jose (Gunderson and Vista Park)
183
A+
35
73.2%
4
10
1
26
CARLTON SENIOR LIVING, LLC
Alcove / 1 Bed / 2 Bed
Merrill Gardens at Willow Glen
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

San Jose (Stokes)
150
-
73
58.7%
3
32
3
4
MG AT WILLOW GLEN, LP ;SHI-IV MERRILL GP,LLC;ET AL
Alcove / 1 Bed / 2 Bed
Oakmont of San Jose
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

LSL

Luxury Senior Living

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

San Jose (Willow Glen)
92
-
51
66.3%
2
31
16
3
OAKMONT SR LVNG OF SAN JOSE OPCO, LLC; OAKMONT MGM
Studio / Suite / 1 Bed / 2 Bed
Westmont of San Jose
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Milpitas (Berryessa)
-
-
70
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed / Suite

Living Spaces & Floor Plans

Carlton Senior Living San Jose P2
Carlton Senior Living San Jose P1
Carlton Senior Living San Jose P3
Studio Floor Plan
Studio Floor Plan
1 Bedroom Floor Plan
1 Bedroom Floor Plan
2 Bedroom Floor Plan
2 Bedroom Floor Plan

Places of interest near Carlton Senior Living San Jose

Address 6.9 miles from city center — 3.02 miles to nearest hospital (Kaiser Permanente San Jose Medical Center)

Address 380 Branham Ln, San Jose, CA 95136

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.