Carlton Senior Living San Jose

Overview of Carlton Senior Living San Jose

Carlton Senior Living San Jose is an extraordinary community nestled next to the serene Martial Cottle Park, offering a harmonious blend of memory care and residential assisted living. Enjoy the convenience of transportation services, housekeeping assistance, and apartment maintenance, while utilities are taken care of, allowing you to fully embrace the joys of retirement.
Discover thoughtfully designed floor plans, from cozy studios to spacious one-bedroom and two-bedroom senior living bedrooms.

With an emphasis on family values, this community ensures unparalleled safety and security while fostering a vibrant and engaging social life. Step into its enchanting courtyard, a serene oasis where you can relax and reconnect with nature. Indulge in delicious meals, lovingly prepared to nourish your body and delight your taste buds. Every aspect of life at Carlton Senior Living San Jose has been meticulously crafted to provide an exceptional experience that exceeds expectations.

Facility Direct Line (408) 972-1400 sanjose-info@carltonseniorliving.com

183-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

26 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 35 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

75%

Similar to the California average: 72.8%

Occupied beds

137 / 183

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceSeptember 22, 1999

CountySanta Clara

RCFE Number435200727

Carlton Senior Living San Jose is legally operated by Carlton Senior Living, LLC, and administered by Shantela Yadao.

Emergency Systems24-hour staffing and emergency call system

Does not accept Medicare

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

24-Hour Staffing

HousekeepingYes

Starting Price$5,795 per month

Since 2020 · 6 years of data 3 citations 21 total visits 10 complaint visits 4 official inspections 10 complaint investigations

Inspection Score

5 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. California state average

Overall vs. CA average

Latest Inspection May 15, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	1	3	This facility has 67% fewer serious citations (type a) than a typical California assisted living residence (1 vs. CA avg 3).↓ 67% better Rank #412 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 412th out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	2	4	This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Average citations per year since 2020.	0.5	1.7	This facility has 71% fewer citations per year than a typical California assisted living residence (0.5 vs. CA avg 1.7).↓ 71% better
Citations per inspection Average citations per inspection.	0.1	3.3	This facility has 97% fewer citations per inspection than a typical California assisted living residence (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	21	16	This facility has 31% more total visits than a typical California assisted living residence (21 vs. CA avg 16).↑ 31% worse
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	10	13	This facility has 23% fewer complaint visits than a typical California assisted living residence (10 vs. CA avg 13).↓ 23% better Rank #845 / 1388 Complaint visits — State benchmarked This home is ranked 845th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	7	7	This facility has other visits in line with the California average (7 vs. CA avg 7).— At avg
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	10	10	This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on January 23, 2026, found no deficiencies during the memory care unit expansion follow-up visit.
The August 5, 2025 complaint investigation cited an immediate jeopardy deficiency for neglect and lack of supervision causing resident injuries in the memory care unit.
The September 12, 2024 annual inspection cited two deficiencies for missing staff health screening forms and inaccurate medication documentation.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Alcove / 1 Bed / 2 Bed

Building Type: 3-story

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for Carlton Senior Living San Jose

Studio

1 Bedroom

2 bedroom

5.5 miles from city center Estimated distance in miles from San Jose's city center to Carlton Senior Living San Jose's address, calculated via Google Maps. — 3.02 miles to nearest hospital (Kaiser Permanente San Jose Medical Center)

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The information below is reported by the California Department of Social Services and Department of Public Health.


Carlton Senior Living San Jose	AL IL MC	San Jose (Gunderson And Vista Park)	183 Facility 183 CA AVG 104 Rank #206 / 1648	Yes	35 Facility 35 CA AVG 57 Rank #1643 / 2087	86 Facility 86 CA AVG 81 Rank #630 / 1399	4	10 Facility 10 CA AVG 13 Rank #845 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	26 Facility 26 CA AVG 13 Rank #217 / 1494	74.9%	A+	Carlton Senior Living, LLC	Alcove / 1 Bed / 2 Bed
Bridgepoint at Los Altos	AL IL	Los Altos (North Los Altos)	150 Facility 150 CA AVG 104 Rank #343 / 1648	Yes	79 Facility 79 CA AVG 57 Rank #450 / 2087	88 Facility 88 CA AVG 81 Rank #513 / 1399	4	3 Facility 3 CA AVG 13 Rank #441 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	24 Facility 24 CA AVG 13 Rank #265 / 1494	89.3%	-	Krc Los Altos LP & Kisco Senior Living, LLC	Studio / 1 Bed / 2 Bed
Belmont Village Senior Living San Jose	AL MC RC	San Jose (West Valley)	150 Facility 150 CA AVG 104 Rank #343 / 1648	Yes	89 Facility 89 CA AVG 57 Rank #195 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1399	4	12 Facility 12 CA AVG 13 Rank #918 / 1388	1 Facility 1 CA AVG 3 Rank #412 / 1160	26 Facility 26 CA AVG 13 Rank #217 / 1494	70.7%	-	Belmont Village San Jose Tnnt & LP And Belmont Three	Studio / 1 Bed
The Grove at Los Gatos	AL MC	Los Gatos	150 Facility 150 CA AVG 104 Rank #343 / 1648	Yes	55 Facility 55 CA AVG 57 Rank #1213 / 2087	96 Facility 96 CA AVG 81 Rank #1 / 1399	-	1 Facility 1 CA AVG 13 Rank #210 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	1 Facility 1 CA AVG 13 Rank #1394 / 1494	0	-	Blossom Hill Los Gatos Inc And Oakmont Mgt Grp LLC	Studio / 1 Bed / 2 Bed
Villa Fontana	AL HOS MC	San Jose (West Valley)	104 Facility 104 CA AVG 104 Rank #685 / 1648	No	81 Facility 81 CA AVG 57 Rank #383 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1399	4	9 Facility 9 CA AVG 13 Rank #809 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	16 Facility 16 CA AVG 13 Rank #476 / 1494	84.6%	-	Prime Eldercare Solution Inc	Private Apartments

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is Carlton Senior Living San Jose in?

Carlton Senior Living San Jose is in the Gunderson and Vista Park neighborhood of San Jose.

Who is the owner of Carlton Senior Living San Jose?

Carlton Senior Living San Jose is legally operated by Carlton Senior Living, LLC, and administered by Shantela Yadao.

Is Carlton Senior Living San Jose in a walkable area?

Carlton Senior Living San Jose has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Carlton Senior Living San Jose?

Carlton Senior Living San Jose's occupancy is 75%.

Does Carlton Senior Living San Jose have different floorplan options?

Yes — see the floorplan options available at Carlton Senior Living San Jose on this page.

Are pets allowed at Carlton Senior Living San Jose?

Yes, Carlton Senior Living San Jose allows residents to bring their pets.

Who is the administrator of Carlton Senior Living San Jose?

Shantela Yadao is the administrator of Carlton Senior Living San Jose.

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