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Located at 1420 Curci Drive in San Jose, California, Merrill Gardens at Willow Glen operates a 150-bed assisted living, independent living, and memory care community in a mid-rise building 3.6 miles from San Jose city center and 1.95 miles from O’Connor Hospital. Licensed since November 3, 2021, the facility is managed by Ida Gemignani under Mg At Willow Glen, LP; Shi-IV Merrill GP, LLC. Current census is 94 residents (63% occupancy, below California’s 72.8% average). Housing includes studio, one-, and two-bedroom apartments (433–957 sq. ft).
Services and Amenities include resident call systems, anytime dining, weekly housekeeping, on-site maintenance, fitness center, wellness programs, transportation, and pets permitted. Licensed nurses and CNAs provide 24-hour staffing. Private-pay only; starting rate $4,900/month. Walk Score: 73 (very walkable).
Inspection Score 62/100 (D-), below California benchmark 76/100 (C). Since 2021: 51 total visits (219% above state average); 35 complaint visits (169% above average); 21 complaint investigations (110% above average). Total 12 citations: 3 Type A (at average), 9 Type B (125% above average).
There was a cockroach infestation in resident bedrooms documented from December 2023–August 2025 despite pest control contract, creating immediate health/safety risk.
Medication errors have been substantiated; an insulin pen was improperly stored in staff member’s pocket, found in another resident’s room (Type A deficiency for immediate risk). Medication documentation deficiencies detailed how 5 of 8 residents’ centrally stored medication logs had incorrect prescription numbers (potential health risk).
Insufficient staffing resulted in call button response delays: there were 71 documented instances in 2023 with maximum wait of 2 hours 41 minutes; deficiency reoccurred March 2026 citing slow call button response. The facility failed to provide 90 days’ notice of fee increases (Type B, May 2025). Hospice notification failure: facility did not notify Department within 5 days of resident admission to hospice care (December 2025).
Recent inspections (October–December 2025) found zero deficiencies, indicating remediation progress. However, many other allegations investigated were unsubstantiated, and complaint-driven visit frequency remains exceptional.
Merrill Gardens at Willow Glen serves private-pay residents across care continuum in a facility with documented substantiated violations in pest control, medication safety/documentation, staffing adequacy, and regulatory notification, accompanied by extensive complaint-driven oversight and demonstrated recent compliance improvement.
Lower than the California average: 72.8%Merrill Gardens at Willow Glen is legally operated by Mg At Willow Glen, Lp ;shi-iv Merrill Gp,llc;et Al, and administrated by Ida Gemignani.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.
14 points below the California average for assisted living residences (76/100)
Inspection score: 62 out of 100. Letter grade D-. 14 points below the California average for assisted living residences (76/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California assisted living residence (12 vs. CA avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 3 | 3 | This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 9 | 4 | This facility has 125% more moderate citations (type b) than a typical California assisted living residence (9 vs. CA avg 4).↑ 125% worse |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 2 | This facility has 20% more citations per year than a typical California assisted living residence (2.4 vs. CA avg 2).↑ 20% worse |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 51 | 16 | This facility has 219% more total visits than a typical California assisted living residence (51 vs. CA avg 16).↑ 219% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 35 | 13 | This facility has 169% more complaint visits than a typical California assisted living residence (35 vs. CA avg 13).↑ 169% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 13 | 7 | This facility has 86% more other visits than a typical California assisted living residence (13 vs. CA avg 7).↑ 86% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 21 | 10 | This facility has 110% more complaint investigations than a typical California assisted living residence (21 vs. CA avg 10).↑ 110% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Pets Allowed
Room Sizes: 433 / 638 / 957 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
3.6 miles from city center
Estimated distance in miles from San Jose's city center to Merrill Gardens at Willow Glen's address, calculated via Google Maps.
— 1.95 miles to nearest hospital (O'Connor Hospital)
Add your location
Merrill Gardens at Willow Glen is located in San Jose, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| The Watermark at San Jose |
RH Retirement Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Willow Glen) | 205
Facility
205
CA AVG
103
Rank
#147 / 1658 | Yes |
72
Facility
72
CA AVG
57
Rank
#675 / 2093 | 1 | 6
Facility
6
CA AVG
13
Rank
#654 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 1
Facility
1
CA AVG
13
Rank
#1388 / 1486 |
53.7%
Facility
53.7%
CA AVG
75.9%
Rank
#1101 / 1249 | Us Alliance Holden Of San Jose II Tenant;Watermark | Studio / 1 Bed / 2 Bed |
| Merrill Gardens at Willow Glen |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Stokes) | 150
Facility
150
CA AVG
103
Rank
#344 / 1658 | Yes |
73
Facility
73
CA AVG
57
Rank
#643 / 2093 | 3 | 35
Facility
35
CA AVG
13
Rank
#1294 / 1397 | 3
Facility
3
CA AVG
3
Rank
#753 / 1164 | 4
Facility
4
CA AVG
13
Rank
#1098 / 1486 |
62.7%
Facility
62.7%
CA AVG
75.9%
Rank
#995 / 1249 | Mg At Willow Glen, LP ;Shi-IV Merrill Gp,LLC;Et Al | Studio / 1 Bed / 2 Bed |
| Villa Fontana |
RH Retirement Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (West Valley) | 104
Facility
104
CA AVG
103
Rank
#685 / 1658 | No |
81
Facility
81
CA AVG
57
Rank
#384 / 2093 | 4 | 9
Facility
9
CA AVG
13
Rank
#814 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 16
Facility
16
CA AVG
13
Rank
#475 / 1486 |
91.3%
Facility
91.3%
CA AVG
75.9%
Rank
#241 / 1249 | Prime Eldercare Solution Inc. | Studio / 1 Bed / 2 Bed |
| Atria Willow Glen |
RH Retirement Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | San Jose (Dry Creek) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1658 | Yes |
34
Facility
34
CA AVG
57
Rank
#1664 / 2093 | 5 | 9
Facility
9
CA AVG
13
Rank
#814 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 27
Facility
27
CA AVG
13
Rank
#181 / 1486 |
69.8%
Facility
69.8%
CA AVG
75.9%
Rank
#813 / 1249 | Wg Willow Glen Sh LP; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
| Westgate Villa Assisted Living |
RH Retirement Home
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | San Jose (West Valley) | 60
Facility
60
CA AVG
103
Rank
#1071 / 1658 | No |
67
Facility
67
CA AVG
57
Rank
#831 / 2093 | 5 | 6
Facility
6
CA AVG
13
Rank
#654 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 5
Facility
5
CA AVG
13
Rank
#987 / 1486 |
96.7%
Facility
96.7%
CA AVG
75.9%
Rank
#164 / 1249 | Half Moon Bay Holdings, LLC | Private Rooms / Semi - Private Rooms |
Merrill Gardens at Willow Glen is in the Stokes neighborhood of San Jose.
The legal owner and operator of Merrill Gardens at Willow Glen is Mg At Willow Glen, Lp ;Shi-Iv Merrill Gp,Llc;Et Al.
Merrill Gardens at Willow Glen has a walk score of 73. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Merrill Gardens at Willow Glen's occupancy is 63%.
Ida Gemignani is the administrator of Merrill Gardens at Willow Glen.
Merrill Gardens at Willow Glen has 150 beds.
Merrill Gardens at Willow Glen has had 13 recently reported deficiencies.
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