Carmel Hills

Carmel Hills is a Care Home in North Carolina

Carmel Hills is a Care Home in North Carolina

Carmel Hills

2801 Carmel Rd, Charlotte, NC 28226 View Map

Carmel Hills is a Care Home in North Carolina

Carmel Hills is a Care Home in North Carolina

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Overview of Carmel Hills

Live your golden years in a relaxing retirement environment with Carmel Hills, a non-profit, Christian community in Charlotte, NC for residents needing independent living and assisted living. With its intimate and welcoming setting, residents enjoy closer relationships with the care team and fellow residents. Those needing extra care and support can feel at ease with a highly trained team of care professionals available round-the-clock to help them with their personal care, daily living activities, medication management, and more.

By handling the housekeeping and laundry for residents, Carmel Hills gives residents more free time to enjoy their passions and focus on their well-being. The community also organizes an array of activities to bring residents closer together and make sure they have plenty of opportunities to stay active and motivated. Well-balanced meals and replenishing snacks are also available to ensure residents never skip meal times and maintain proper nutrition. With Carmel Hills, residents can enjoy a fulfilling lifestyle without worrying about mundane chores or their finances.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 38
Bed community size
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active

Additional licensing details

License number: HAL-060-001
County: Mecklenburg

Safety & Compliance

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Danny Sands, Chief Executive Officer

Care Services

Nursing Services
Independent Living
24-Hour Staffing

Additional Policies & Features

Minimum Age: 55
Housekeeping: Yes
Linen Service: Yes
Utilities Included: Yes

Amenities & Lifestyle

Programs & Activities

Activities
Residents enjoy organized activities including gardening, crafts, exercise classes, games, shopping trips, and movie nights.
Specific Programs
Independent Living, Assisted Living, Spiritual Activities, Gardening, Crafts, Exercise Classes, Games, Shopping Trips, Movie Nights.
Religious Services
Yes, weekday morning spiritual services.
Volunteer Programs
Yes
Operating Hours
Mon - Fri, 8:00 - 4:30

Dining & Nutrition

Food Description
Residents enjoy fresh, high-quality meals served in a communal dining room, with one meal included for independent living residents and three meals for assisted living residents.
Meals Included
Yes
Meals Per Day
1 for independent living; 3 for assisted living.
Meal Schedule
Dinner served at 5 p.m. Monday-Thursday; 1 p.m. on Friday-Sunday.

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Carmel Hills

Care Home Independent Living Assisted Living
Contact Carmel Hills

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

18 visits/inspections

Results

14 resulted in violations

4 found no issues

Compare Care Homes around Mecklenburg County

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Carmel Hills
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CH

Care Homes

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Charlotte
38
No
6
BOWERSOX, KIM
79.5%
$10,580,638.00
$8,284,450.00
78.3%
89.20
5/5
4.6892
4/5
5/5
4/5
1 Bed / 2 Bed
The Brownstone
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CH

Care Homes

Charlotte
6
No
2
-
-
-
-
-
-
-
-
-
-
-
Private Rooms

Living Spaces & Floor Plans

A Unit Floor Plan
A Unit Floor Plan
B Unit Floor Plan
B Unit Floor Plan
C Unit Floor Plan
C Unit Floor Plan
D Unit Floor Plan
D Unit Floor Plan
Duplex Unit Floor Plan
Duplex Unit Floor Plan
Log Cabin Unit Floor Plan
Log Cabin Unit Floor Plan

Places of interest near Carmel Hills

Address 8.2 miles from city center

Address 2801 Carmel Rd, Charlotte, NC 28226

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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