Carmel Hills

Care Home, Independent Living & Assisted Living · Mecklenburg County, NC

Overview of Carmel Hills

Live your golden years in a relaxing retirement environment with Carmel Hills, a non-profit, Christian community in Charlotte, NC for residents needing independent living and assisted living. With its intimate and welcoming setting, residents enjoy closer relationships with the care team and fellow residents. Those needing extra care and support can feel at ease with a highly trained team of care professionals available round-the-clock to help them with their personal care, daily living activities, medication management, and more.

By handling the housekeeping and laundry for residents, Carmel Hills gives residents more free time to enjoy their passions and focus on their well-being. The community also organizes an array of activities to bring residents closer together and make sure they have plenty of opportunities to stay active and motivated. Well-balanced meals and replenishing snacks are also available to ensure residents never skip meal times and maintain proper nutrition. With Carmel Hills, residents can enjoy a fulfilling lifestyle without worrying about mundane chores or their finances.

Bed community size
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
45 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-001

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactDanny Sands, Chief Executive Officer

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

Minimum Age55
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

ActivitiesResidents enjoy organized activities including gardening, crafts, exercise classes, games, shopping trips, and movie nights.
Specific ProgramsSpiritual Activities, Gardening, Crafts, Exercise Classes, Games, Shopping Trips, Movie Nights.
Religious ServicesYes, weekday morning spiritual services.
Volunteer ProgramsYes
Operating HoursMon - Fri, 8:00 - 4:30

Dining & Nutrition

Food DescriptionResidents enjoy fresh, high-quality meals served in a communal dining room, with one meal included for independent living residents and three meals for assisted living residents.
Meal ScheduleDinner served at 5 p.m. Monday-Thursday; 1 p.m. on Friday-Sunday.

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 55 Years Old

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
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Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
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Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Carmel Hills

Care Home Independent Living Assisted Living

Contact Carmel Hills

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

The data displayed corresponds to the last 12 years.

18 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

14 resulted in violations

4 found no issues

Latest inspection

Date April 24, 2024
Other

20 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

North Carolina average: 46 deficiencies

No penalties in the past years

Inspection Report Summary for Carmel Hills

The most recent inspection on April 24, 2024, cited multiple deficiencies related to fire safety, corridor obstructions, electrical outlets lacking ground fault interrupters, emergency equipment maintenance, and smoke tight corridor doors. Earlier inspections showed a pattern of issues involving medication administration, infection control, building maintenance, and emergency system functionality. Complaint investigations were not listed in the available reports. No fines, immediate jeopardy findings, or license actions were noted in the reports. The facility’s inspection history indicates ongoing challenges with physical plant maintenance and safety systems, with no clear trend of improvement or worsening over time.

Living Spaces & Floor Plans for Carmel Hills

A Unit Floor Plan
A Unit Floor Plan
B Unit Floor Plan
B Unit Floor Plan
C Unit Floor Plan
C Unit Floor Plan
D Unit Floor Plan
D Unit Floor Plan
Duplex Unit Floor Plan
Duplex Unit Floor Plan
Log Cabin Unit Floor Plan
Log Cabin Unit Floor Plan

Financial Assistance for
Care Home in North Carolina

Carmel Hills is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized
General NC resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
NC

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency fuel ($600 max via CIP)

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+
General unemployed, low-income, NC resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
NC

Priority for veterans, rural residents; AARP partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Places of interest near Carmel Hills

Address 8.2 miles from city center Info Estimated distance in miles from Charlotte's city center to Carmel Hills's address, calculated via Google Maps.

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Address

Compare Care Home around Mecklenburg County The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

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Carmel Hills
CH

Care Home

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Charlotte (Montibello)38No 6 103.50/2001877.8%1 Bed / 2 Bed
The Brownstone
CH

Care Home

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Stonehaven)6No 2 105.50/200862.5%Private Rooms

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Frequently Asked Questions about Carmel Hills

What neighborhood is Carmel Hills in?

Carmel Hills is in the Montibello neighborhood of Charlotte.

Is Carmel Hills in a walkable area?

Carmel Hills has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Carmel Hills?

According to NC state health department records, Carmel Hills's license number is HAL-060-001.

Does Carmel Hills have different floorplan options?

Yes — see the floorplan options available at Carmel Hills on this page.

How many beds does Carmel Hills have?

Carmel Hills has 38 beds.

Are there photos of Carmel Hills?

Yes — there are 5 photos of Carmel Hills in the photo gallery on this page.

What is the address of Carmel Hills?

Carmel Hills is located at 2801 Carmel Rd, Charlotte, NC 28226.

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