Total health inspections
10
Missouri average 6.6
Last Health inspection on May 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Carmel Hills Wellness & Rehabilitation
Nursing Home
Carmel Hills Wellness & Rehabilitation
Nursing Home
Overview of Carmel Hills Wellness & Rehabilitation
Carmel Hills Wellness and Rehabilitation is a community where residents are sure to thrive during their golden years. The skilled nursing home and rehabilitation center strives to provide all the necessary needs of its residents while striving to balance holistic wellness. The community prides itself on its team of dedicated staff who deliver quality service with compassion and kindness. Carmel Hill’s unique approach to senior nursing is found in the innovative and creative approach while maintaining a sense of community, individuality, and independence.
The Hilltop’s center of excellence is found in the range of healthcare services, activities, and social services; these include wound care and therapy (occupational, physical, and speech). Personalized care is also offered to maximize the potential of its residents by ensuring that their needs are all met.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
194
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
79%
Residents per day (avg)
151
Occupancy rate
79%
Residents per day (avg)
151
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
45% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Proprietary home
Other
Home revenue
$18.8M
Profit
$2.8M
Proprietary home
Other
Home revenue
$18,805,936.00
Profit
$2,768,065.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.0M
194-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility Type
SNF
Additional licensing details
County:
JACKSON
Ownership & operating entity
Carmel Hills Wellness & Rehabilitation is legally operated by 810 OPCO LLC, and administrated by COFFMAN WILLIAMS.
Corporate entity:
810 OPCO LLC
Types of Care at Carmel Hills Wellness & Rehabilitation
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Independence
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Sunterra Springs Independence
+19%
-10%
+30%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
N
Nursing
Independence
38
No
-
30
BANGERTER, JOHNATHAN
86.9%
$6,469,755.00
$2,479,423.00
38.3%
36.30
3.3746
-
22
-
+19%-10%+30%
The Rehabilitation Center of Independence
-94%
-24%
+13%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
N
Nursing
Independence
130
No
A
18
BROOKS, KENDEL
75.2%
$12,234,675.00
$5,141,350.00
42%
116.90
2.8474
2
56
5
-94%-24%+13%
Maywood Terrace Living Center
+44%
-16%
-23%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
N
Nursing
Independence
89
No
-
46
MOORE, RHONDA
51.5%
$4,452,170.00
$1,541,405.00
34.6%
42.30
3.1403
1
55
1
+44%-16%-23%
Carmel Hills Wellness & Rehabilitation
-60%
-45%
+19%
SNF
Nursing Home 24/7 care needed
N
Nursing
Independence
194
No
-
29
-
79.0%
$18,780,904.00
$6,282,045.00
33.4%
151.10
2.0387
1
84
2
-60%-45%+19%
Sunterra Springs Independence
Type of care:
SNF
AL
N
Community:
Independence
Bed Count:
38
Pets Allowed:
No
Operator:
BANGERTER, JOHNATHAN
CCN:
265864
Occupancy:
86.9%
Home Revenue:
$6,469,755.00
Payroll Costs:
$2,479,423.00
Payroll %:
38.3%
Avg Residents/Day:
36.30
Overall Rating:
Adj Nurse Hours:
3.3746
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
+19%
+19%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
+30%
+30%
The Rehabilitation Center of Independence
Type of care:
SNF
AL
N
Community:
Independence
Bed Count:
130
Pets Allowed:
No
Operator:
BROOKS, KENDEL
CCN:
265693
Occupancy:
75.2%
Home Revenue:
$12,234,675.00
Payroll Costs:
$5,141,350.00
Payroll %:
42%
Avg Residents/Day:
116.90
Overall Rating:
Adj Nurse Hours:
2.8474
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
56
Severe Citations:
5
RN share vs State Avg:
-94%
-94%
Staffing vs State Avg:
-24%
-24%
Occupancy vs State Avg:
+13%
+13%
Maywood Terrace Living Center
Type of care:
SNF
AL
MC
N
Community:
Independence
Bed Count:
89
Pets Allowed:
No
Operator:
MOORE, RHONDA
CCN:
265404
Occupancy:
51.5%
Home Revenue:
$4,452,170.00
Payroll Costs:
$1,541,405.00
Payroll %:
34.6%
Avg Residents/Day:
42.30
Overall Rating:
Adj Nurse Hours:
3.1403
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
55
Severe Citations:
1
RN share vs State Avg:
+44%
+44%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
-23%
-23%
Carmel Hills Wellness & Rehabilitation
Type of care:
SNF
N
Community:
Independence
Bed Count:
194
Pets Allowed:
No
CCN:
265727
Occupancy:
79.0%
Home Revenue:
$18,780,904.00
Payroll Costs:
$6,282,045.00
Payroll %:
33.4%
Avg Residents/Day:
151.10
Overall Rating:
Adj Nurse Hours:
2.0387
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
84
Severe Citations:
2
RN share vs State Avg:
-60%
-60%
Staffing vs State Avg:
-45%
-45%
Occupancy vs State Avg:
+19%
+19%Places of interest near Carmel Hills Wellness & Rehabilitation
1 mile from city center — 4.1 miles to nearest hospital (Centerpoint Medical Center)
810 E Walnut St, Independence, MO 64050
Calculate Travel Distance to Carmel Hills Wellness & Rehabilitation
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
159
Total Staff
138
Employees
21
Contractors
52,145
Total Hours (Quarter)
70
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 9.3 | No |
| Licensed Practical Nurse | 15 | 9.9 | No |
| Certified Nursing Assistant | 45 | 8 | No |
Staff by Category
Administration ⓘ
1 staff
7.9hs shift avg
Nursing Staff ⓘ
93 staff
8.5hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.2hs shift avg
Therapy Services ⓘ
41 staff
7.8hs shift avg
Activities & Recreation ⓘ
5 staff
6.8hs shift avg
Social Services ⓘ
3 staff
7hs shift avg
Dietary Services ⓘ
10 staff
7.3hs shift avg
Other Services ⓘ
3 staff
8hs shift avg
Contractor Analysis
7.5%
of total hours from contractors
3,903 contractor hours this quarter
Therapeutic Recreation Specialist: 5
Physical Therapy Aide: 7
Qualified Social Worker: 3
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 3
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 45 | 0 | 45 | 16,900 | 91 | 100% | 8 |
| Medication Aide/Technician | 21 | 0 | 21 | 8,871 | 91 | 100% | 8.7 |
| Physical Therapist | 27 | 0 | 27 | 7,022 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,804 | 91 | 100% | 9.9 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,341 | 88 | 97% | 7.2 |
| Registered Nurse | 5 | 0 | 5 | 2,128 | 91 | 100% | 9.3 |
| Physical Therapy Aide | 0 | 7 | 7 | 1,433 | 76 | 84% | 6.9 |
| Therapeutic Recreation Specialist | 0 | 5 | 5 | 1,397 | 77 | 85% | 6.8 |
| RN Director of Nursing | 2 | 0 | 2 | 1,178 | 78 | 86% | 9.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 990 | 67 | 74% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 589 | 71 | 78% | 8.3 |
| Nurse Practitioner | 1 | 0 | 1 | 568 | 64 | 70% | 8.9 |
| Dietitian | 1 | 0 | 1 | 523 | 69 | 76% | 7.6 |
| Qualified Social Worker | 0 | 3 | 3 | 467 | 65 | 71% | 7 |
| Administrator | 1 | 0 | 1 | 460 | 58 | 64% | 7.9 |
| Nurse Aide in Training | 5 | 0 | 5 | 437 | 47 | 52% | 7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 400 | 68 | 75% | 5.9 |
| Dental Services Staff | 2 | 0 | 2 | 342 | 39 | 43% | 8.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 126 | 29 | 32% | 4.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 89 | 12 | 13% | 7.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 81 | 6 | 7% | 13.5 |
Health Inspection History
Inspections
Total health citations
84
Citations per inspection
8.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
56 of 84 citations resulted from standard inspections; 19 of 84 resulted from complaint investigations; and 9 of 84 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
43% worse than Missouri averageMissouri average: 0.7
Serious Health citations
1
1
In line with Missouri averageMissouri average: 1
1 critical citation
1 serious citation
82 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
May 21, 2025
Corrected
Nutrition moderate citation
May 21, 2025
Corrected
Nutrition moderate citation
May 21, 2025
Corrected
Nutrition moderate citation
May 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: OPCO
Resident Census by Payment Source
151
Total Residents
Medicare
10
(6.6%)
ⓘ
Medicaid
122
(80.8%)
ⓘ
Private Pay/Other
19
(12.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
51% better than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.6
30% better than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.2%
Percent of long-stay residents whose need for help with daily activities has increased
9.2%
54% better than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.0%
Percent of long-stay residents whose ability to move independently worsened
6.0%
71% better than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.8%
42% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
12% better than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.3%
Percent of long-stay high risk residents with pressure ulcers
3.3%
35% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.7%
Percent of long-stay residents who lose too much weight
4.7%
15% better than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
71.3%
Percent of long-stay residents who have depressive symptoms
71.3%
455% worse than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.0%
Percent of long-stay residents who received an antipsychotic medication
8.0%
63% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.7%
8% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
6% better than Missouri averageMissouri average: 90.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.05
Number of hospitalizations per 1,000 long-stay resident days.
2.05
In line with Missouri averageMissouri average: 2.08
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.63
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.63
31% better than Missouri averageMissouri average: 2.35
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
22.3%
66% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
Percent of short-stay residents who newly received an antipsychotic medication
2.3%
In line with Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
35.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
35.6%
44% worse than Missouri averageMissouri average: 63.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
18% worse than Missouri averageMissouri average: 25.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
3.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.0%
78% better than Missouri averageMissouri average: 13.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
94% worse than Missouri averageMissouri average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.5%
12% worse than Missouri averageMissouri average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
41.9%
Rate of successful return to home or community from a skilled nursing facility.
41.9%
17% worse than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K
72% lower than Missouri averageMissouri average: $73K
Number of fines
1
59% fewer fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$21K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 1, 2024
$21K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Carmel Hills Wellness & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
79.0%
↑ 0.6pp vs 2023
Net Income
$2,768,065
↑ ~$3.1M vs 2023
Total Payroll
$7,851,192
↑ ~$2.5M vs 2023
Profit Margin
14.7%
↑ 18.4pp vs 2023
Loading trend charts...
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