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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever residents need.
The centers of excellence that have garnered them multiple awards are in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 175th out of 256 homes in Missouri.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 44m per day | ▲ 57% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 12m per day | ▲ 76% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 11% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 28m per day | ▲ 14% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 20m per day | ▲ 901% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 40m per day | ▲ 100% State avg: 20m per day · National avg: 29m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
51% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #148 / 263Payroll — state benchmarkedThis home is ranked 148th out of 263 homes in Missouri.Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the Missouri average: 66.6%Sunterra Springs Independence is legally operated by Sunterra Independence Oc, Llc, and administrated by Elena Stephens.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 35 | This facility has 40% fewer total deficiencies than a typical Missouri nursing home (21 vs. MO avg 35).↓ 40% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 2.6 | 4.4 | This facility has 41% fewer deficiencies per year than a typical Missouri nursing home (2.6 vs. MO avg 4.4).↓ 41% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.2 | 5 | This facility has 16% fewer deficiencies per inspection than a typical Missouri nursing home (4.2 vs. MO avg 5).↓ 16% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 7 | This facility has 29% fewer total inspections than a typical Missouri nursing home (5 vs. MO avg 7).↓ 29% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on February 10, 2025, identified deficiencies related to trauma informed care for a resident with PTSD, insufficient nursing staff to respond to call lights timely, and inconsistent use of Enhanced Barrier Precautions during care. Earlier inspections showed a pattern of issues including medication management discrepancies, wound care documentation delays, and multiple care planning and staff training deficiencies. Complaint investigations found some substantiated concerns, such as missing controlled medication and delayed abuse reporting, but enforcement actions like fines or license suspensions were not listed in the available reports. Most complaints were substantiated, with corrective actions including staff education and suspension of an employee. The facility’s inspection history reflects ongoing challenges in nursing care and infection control, with no clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMissouri average 6.6
Last Health inspection on Feb 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.
100% better than Missouri averageMissouri average: 0.7
0
100% better than Missouri averageMissouri average: 1
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 10, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 10, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 10, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 10, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Sunterra Springs Independence is located in Independence, Missouri.
Here are the financial assistance programs available to residents in Missouri.
7.3 miles from city center
Estimated distance in miles from Independence's city center to Sunterra Springs Independence's address, calculated via Google Maps.
— 0.38 miles to nearest hospital (Centerpoint Medical Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
115% better than Missouri averageMissouri average ratio: 1.71:1
0% compared with Missouri averageMissouri average: 8.1 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Total hours from contractors
2,117 contractor hours this quarter
| Certified Nursing Assistant | 23 | 40 | 63 | 6,850 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 8 | 13 | 21 | 3,406 | 91 | 100% | 9.3 |
| Registered Nurse | 5 | 8 | 13 | 1,193 | 77 | 85% | 9.4 |
| RN Director of Nursing | 3 | 0 | 3 | 1,080 | 69 | 76% | 6.4 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,043 | 82 | 90% | 6.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 858 | 80 | 88% | 6.7 |
| Speech Language Pathologist | 11 | 0 | 11 | 720 | 77 | 85% | 6.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 628 | 72 | 79% | 8.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 605 | 62 | 68% | 8.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 493 | 74 | 81% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 388 | 56 | 62% | 6.8 |
| Administrator | 1 | 0 | 1 | 338 | 45 | 49% | 7.5 |
| Qualified Social Worker | 2 | 0 | 2 | 81 | 22 | 24% | 3.7 |
| Medication Aide/Technician | 0 | 5 | 5 | 35 | 5 | 5% | 7 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
38Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
48% better than Missouri averageMissouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
66% better than Missouri averageMissouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
53% better than Missouri averageMissouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
15% better than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
23% better than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
9% better than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
77.9%
45% better than Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.8%
26% better than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| Sunterra Springs Independence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Independence | 38 | 86.9% | +30% | 3.37 | +19% | -10% | 0 | 22 | 4.4 | - | 36 | 30 | Johnathan Bangerter | $6.5M | $2.5M | 38.2% | 265864 | ||||
| Independence Manor Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Independence | 99 | 67.2% | +1% | 4.02 | -58% | +7% | 0 | 28 | 9.3 | - | 52 | 81 | Independence Manor Inc | $6.7M | $3.1M | 45.5% | 265682 | ||||
| Ignite Medical Resort St Mary‘s |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Blue Springs | 130 | 62.4% | -6% | 2.74 | -7% | -27% | 0 | 35 | 11.7 | 1 | 86 | 64 | Ignite St Marys Jv LLC | $16.2M | $4.8M | 29.6% | 265759 | ||||
| Baptist Homes of Independence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Independence | 118 | 44.5% | -33% | 5.11 | -18% | +37% | 47 | 74 | 10.6 | 1 | 56 | 39 | The Baptist Home | $5.0M | $2.2M | 44.6% | 265456 | ||||
| Carmel Hills Wellness & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing | Independence | 194 | 79.0% | +19% | 2.04 | -60% | -45% | 1 | 84 | 8.4 | 2 | 151 | 29 | 810 Opco LLC | $18.8M | $6.3M | 33.4% | 265727 |
Historical financial and operational data for Sunterra Springs Independence based on CMS SNF Cost Reports.
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The legal owner and operator of Sunterra Springs Independence is Sunterra Independence Oc, Llc.
Sunterra Springs Independence has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Sunterra Springs Independence's occupancy is 100%.
Elena Stephens is the administrator of Sunterra Springs Independence.
Sunterra Springs Independence has 38 beds.
(816) 335-3007 will put you in contact with the team at Sunterra Springs Independence.
Sunterra Springs Independence is in Jackson County.
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