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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever residents need.
The centers of excellence that have garnered them multiple awards are in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 184th out of 276 homes in Missouri. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 44m per day | ▲ 57% State avg: 28m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 12m per day | ▲ 76% State avg: 41m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 4m per day | ▼ 11% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 28m per day | ▲ 14% State avg: 3h 3m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 20m per day | ▲ 901% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 40m per day | ▲ 100% State avg: 20m per day · National avg: 29m per day |
Higher than the Missouri average: 66.6%Sunterra Springs Independence is legally operated by Sunterra Independence Oc, Llc, and administrated by Elena Stephens.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 35 | This facility has 40% fewer total deficiencies than a typical Missouri nursing home (21 vs. MO avg 35).↓ 40% better |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 2.6 | 4.4 | This facility has 41% fewer deficiencies per year than a typical Missouri nursing home (2.6 vs. MO avg 4.4).↓ 41% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.2 | 5 | This facility has 16% fewer deficiencies per inspection than a typical Missouri nursing home (4.2 vs. MO avg 5).↓ 16% better |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 7 | This facility has 29% fewer total inspections than a typical Missouri nursing home (5 vs. MO avg 7).↓ 29% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Missouri average 6.6
Last Health inspection on Feb 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.
100% better than Missouri averageMissouri average: 0.7
100% better than Missouri averageMissouri average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
169% better than Missouri average
0% compared with Missouri average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
26 total: 6 full-time employees and 20 contractors.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
33 total: 7 full-time employees and 26 contractors.
33
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursHelps with daily care and mobility.
66 total: 17 full-time employees and 49 contractors.
66
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,971 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 17 | 49 | 66 | 7,047 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 7 | 26 | 33 | 2,723 | 92 | 100% | 9.1 |
| Registered Nurse | 6 | 20 | 26 | 1,635 | 89 | 97% | 9.1 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,074 | 82 | 89% | 6.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 929 | 73 | 79% | 8.2 |
| Physical Therapy Aide | 6 | 0 | 6 | 907 | 83 | 90% | 5.8 |
| Speech Language Pathologist | 8 | 0 | 8 | 732 | 82 | 89% | 5.8 |
| Occupational Therapy Aide | 1 | 1 | 2 | 687 | 70 | 76% | 8.7 |
| Physical Therapy Assistant | 3 | 0 | 3 | 497 | 71 | 77% | 6.5 |
| Administrator | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 450 | 60 | 65% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 390 | 56 | 61% | 6.8 |
| RN Director of Nursing | 11 | 0 | 11 | 333 | 41 | 45% | 6.9 |
| Qualified Social Worker | 2 | 0 | 2 | 67 | 23 | 25% | 2.9 |
| Medication Aide/Technician | 0 | 2 | 2 | 22 | 3 | 3% | 7.4 |
| Medical Director | 0 | 1 | 1 | 11 | 1 | 1% | 10.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
48% better than Missouri averageMissouri average: 66.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
66% better than Missouri averageMissouri average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
53% better than Missouri averageMissouri average: 63.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
15% better than Missouri averageMissouri average: 25.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
23% better than Missouri averageMissouri average: 13.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
9% better than Missouri averageMissouri average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
77.9%
45% better than Missouri averageMissouri average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.8%
26% better than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
51% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
38Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Sunterra Springs Independence based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #187 / 286Payroll — State benchmarkedThis home is ranked 187th out of 286 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
7.3 miles from city center
Estimated distance in miles from Independence's city center to Sunterra Springs Independence's address, calculated via Google Maps.
— 0.38 miles to nearest hospital (Centerpoint Medical Center)
Add your location
Sunterra Springs Independence is located in Independence, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| Sunterra Springs Independence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Independence | 38 | 100.0% | +50% | 3.37 | +95% | -10% | $0 | 22 | 4.4 | - | 36 | 30 | Johnathan Bangerter | $6.5M | $2.8M | 43.6% | 265864 | ||||
| The Rehabilitation Center of Independence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Independence | 130 | 90.8% | +36% | 2.85 | -81% | -24% | $135.7k | 56 | 11.2 | 5 | 118 | 18 | Kendel Brooks | $12.2M | $6.5M | 52.9% | 265693 | ||||
| Independence Manor Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Independence | 99 | 54.5% | -18% | 4.02 | +23% | +7% | $0 | 28 | 9.3 | - | 52 | 81 | Independence Manor Inc | $6.7M | $4.0M | 59.1% | 265682 | ||||
| Ignite Medical Resort St Mary‘s |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Blue Springs | 130 | 64.6% | -3% | 2.74 | -36% | -27% | $0 | 35 | 11.7 | 1 | 84 | 64 | Ignite St Marys Jv LLC | $16.2M | $6.3M | 39.1% | 265759 | ||||
| Maywood Terrace Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
N Nursing | Independence (Maywood) | 89 | 46.1% | -31% | 3.14 | -16% | -16% | $9.8k | 55 | 9.2 | 1 | 42 | 46 | Rhonda Moore | $4.6M | $1.9M | 42.6% | 265404 |
The legal owner and operator of Sunterra Springs Independence is Sunterra Independence Oc, Llc.
Sunterra Springs Independence has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Sunterra Springs Independence's occupancy is 100%.
Elena Stephens is the administrator of Sunterra Springs Independence.
Sunterra Springs Independence has 38 beds.
Yes — there are 5 photos of Sunterra Springs Independence in the photo gallery on this page.
(816) 335-3007 will put you in contact with the team at Sunterra Springs Independence.
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