Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 28 days.
Full occupancy, 27-day average stay, and a 38-bed census tell a clear story: this is a short-term rehabilitation operation, not a permanent-placement community. Sunterra Springs Independence, in Independence, Missouri, moves residents through the system; the community is designed for people in post-acute recovery, not long-term nursing care.
Registered nurses run 54 minutes per resident per day, which is substantive. Total nursing hours sit at 3 hours 22 minutes per resident per day. Physical therapy is unusually present at 19 minutes per resident per day, a signal that PT is built into the operation rather than contracted or sporadic. For a short-stay rehab facility, that makes sense; the place is designed for people who need to recover and leave, not settle.
The neighborhood is somewhat walkable with a Walk Score of only 30. Visiting family and staff can handle some errands on foot, but a car is the baseline expectation. The facility takes Medicare and private pay, which means families working through either pathway should find coverage options available.
State inspections have focused on staffing credentials and care planning. What this facility appears to be: a short-term rehab operation built for throughput, with staffing and PT directed toward getting residents mobile and functional again. That is a specific care model and a specific resident profile.
Sunterra Springs Independence is legally operated by Sunterra Independence Oc, Llc, and administered by Elena Stephens.
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
Deficiencies
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total deficiencies
| 108 | 35 | This facility has 209% more total deficiencies than a typical Missouri nursing home (108 vs. MO avg 35).↑ 209% worse |
|
Deficiencies per year
| 13.5 | 4.4 | This facility has 207% more deficiencies per year than a typical Missouri nursing home (13.5 vs. MO avg 4.4).↑ 207% worse |
|
Deficiencies per inspection
| 7.7 | 5 | This facility has 54% more deficiencies per inspection than a typical Missouri nursing home (7.7 vs. MO avg 5).↑ 54% worse |
Inspections
| This Facility | MO Average | vs. MO Avg |
|---|---|---|---|
|
Total inspections
| 14 | 7 | This facility has 100% more total inspections than a typical Missouri nursing home (14 vs. MO avg 7).↑ 100% worse |
Missouri average 6.6
Last Health inspection on Feb 2025
Missouri average 36.5
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.
Missouri average: 0.7
Missouri average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
3,971 contractor hours this quarter
| Certified Nursing Assistant | 17 | 49 | 66 | 7,047 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 7 | 26 | 33 | 2,723 | 92 | 100% | 9.1 |
| Registered Nurse | 6 | 20 | 26 | 1,635 | 89 | 97% | 9.1 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 1,074 | 82 | 89% | 6.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 929 | 73 | 79% | 8.2 |
| Physical Therapy Aide | 6 | 0 | 6 | 907 | 83 | 90% | 5.8 |
| Speech Language Pathologist | 8 | 0 | 8 | 732 | 82 | 89% | 5.8 |
| Occupational Therapy Aide | 1 | 1 | 2 | 687 | 70 | 76% | 8.7 |
| Physical Therapy Assistant | 3 | 0 | 3 | 497 | 71 | 77% | 6.5 |
| Administrator | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 450 | 60 | 65% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 390 | 56 | 61% | 6.8 |
| RN Director of Nursing | 11 | 0 | 11 | 333 | 41 | 45% | 6.9 |
| Qualified Social Worker | 2 | 0 | 2 | 67 | 23 | 25% | 2.9 |
| Medication Aide/Technician | 0 | 2 | 2 | 22 | 3 | 3% | 7.4 |
| Medical Director | 0 | 1 | 1 | 11 | 1 | 1% | 10.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
51% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Historical financial and operational data for Sunterra Springs Independence from 2017–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 28 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
7.3 miles from city center
Estimated distance in miles from Independence's city center to Sunterra Springs Independence's address, calculated via Google Maps.
— 0.38 miles to nearest hospital (Centerpoint Medical Center)
Add your location
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
| Sunterra Springs Independence | NH | Independence | 38
Facility
38
MO AVG
97
Rank
#424 / 454 |
100.0%
Facility
100.0%
MO AVG
66.6%
Rank
#1 / 434 | +50% | 3.37
Facility
3.37
MO AVG
3.74
Rank
#187 / 282 | +95% | -10% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 22
Facility
22
MO AVG
36.5
Rank
#89 / 287 | 4.4
Facility
4.4
MO AVG
5.7
Rank
#98 / 287 | - | 36 | - |
30
Facility
30
MO AVG
45
Rank
#386 / 563 | Johnathan Bangerter | $6.5M
Facility
$6.5M
MO AVG
$8.4M
Rank
#143 / 292 | $2.8M
Facility
$2.8M
MO AVG
$3.3M
Rank
#192 / 292 | 43.8%
Facility
43.8%
MO AVG
45.6%
Rank
#239 / 292 | 265864 | ||||
| Independence Manor Care Center | NH HC MC RC | Independence | 99
Facility
99
MO AVG
97
Rank
#186 / 454 |
54.5%
Facility
54.5%
MO AVG
66.6%
Rank
#321 / 434 | -18% | 4.02
Facility
4.02
MO AVG
3.74
Rank
#103 / 282 | +23% | +7% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 28
Facility
28
MO AVG
36.5
Rank
#125 / 287 | 9.3
Facility
9.3
MO AVG
5.7
Rank
#274 / 287 | - | 46 | - |
81
Facility
81
MO AVG
45
Rank
#43 / 563 | Independence Manor Inc | $6.0M
Facility
$6.0M
MO AVG
$8.4M
Rank
#135 / 292 | $3.4M
Facility
$3.4M
MO AVG
$3.3M
Rank
#129 / 292 | 56.8%
Facility
56.8%
MO AVG
45.6%
Rank
#103 / 292 | 265682 | ||||
| Ignite Medical Resort St Mary‘s | NH MC PC | Blue Springs | 130
Facility
130
MO AVG
97
Rank
#76 / 454 |
64.6%
Facility
64.6%
MO AVG
66.6%
Rank
#242 / 434 | -3% | 2.74
Facility
2.74
MO AVG
3.74
Rank
#253 / 282 | -36% | -27% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 35
Facility
35
MO AVG
36.5
Rank
#172 / 287 | 11.7
Facility
11.7
MO AVG
5.7
Rank
#284 / 287 | 1 | 84 | - |
64
Facility
64
MO AVG
45
Rank
#135 / 563 | Ignite St Marys Jv LLC | $13.6M
Facility
$13.6M
MO AVG
$8.4M
Rank
#27 / 292 | $5.3M
Facility
$5.3M
MO AVG
$3.3M
Rank
#52 / 292 | 39%
Facility
39%
MO AVG
45.6%
Rank
#264 / 292 | 265759 | ||||
| The Rehabilitation Center of Independence | NH PC | Independence | 130
Facility
130
MO AVG
97
Rank
#76 / 454 |
90.8%
Facility
90.8%
MO AVG
66.6%
Rank
#35 / 434 | +36% | 2.85
Facility
2.85
MO AVG
3.74
Rank
#248 / 282 | -81% | -24% | $135.7k
Facility
$135.7k
MO AVG
$76.9k
Rank
#267 / 289 | 56
Facility
56
MO AVG
36.5
Rank
#242 / 287 | 11.2
Facility
11.2
MO AVG
5.7
Rank
#281 / 287 | 5 | 122 | - |
18
Facility
18
MO AVG
45
Rank
#460 / 563 | Kendel Brooks | $11.4M
Facility
$11.4M
MO AVG
$8.4M
Rank
#60 / 292 | $5.7M
Facility
$5.7M
MO AVG
$3.3M
Rank
#50 / 292 | 50.3%
Facility
50.3%
MO AVG
45.6%
Rank
#162 / 292 | 265693 | ||||
| Maywood Terrace Living Center | NH HC MC NC | Independence (Maywood) | 89
Facility
89
MO AVG
97
Rank
#245 / 454 |
46.1%
Facility
46.1%
MO AVG
66.6%
Rank
#363 / 434 | -31% | 3.14
Facility
3.14
MO AVG
3.74
Rank
#224 / 282 | -16% | -16% | $0
Facility
$0
MO AVG
$76.9k
Rank
#1 / 289 | 55
Facility
55
MO AVG
36.5
Rank
#239 / 287 | 9.2
Facility
9.2
MO AVG
5.7
Rank
#273 / 287 | 1 | 41 | - |
46
Facility
46
MO AVG
45
Rank
#283 / 563 | Rhonda Moore | $3.7M
Facility
$3.7M
MO AVG
$8.4M
Rank
#226 / 292 | $1.7M
Facility
$1.7M
MO AVG
$3.3M
Rank
#256 / 292 | 46.1%
Facility
46.1%
MO AVG
45.6%
Rank
#248 / 292 | 265404 |
Sunterra Springs Independence is located in Independence, Missouri.
Here are the financial assistance programs available to residents in Missouri.
The legal owner and operator of Sunterra Springs Independence is Sunterra Independence Oc, Llc.
Sunterra Springs Independence has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Sunterra Springs Independence's occupancy is 100%.
Elena Stephens is the administrator of Sunterra Springs Independence.
Sunterra Springs Independence has 38 beds.
Yes — there are 5 photos of Sunterra Springs Independence in the photo gallery on this page.
Sunterra Springs Independence is located at 19200 E 37Th Terrace S, Independence, MO 64057.
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