Occupancy rate
100%
In line with Missouri averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Independence
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunterra Springs Independence
Nursing Home in Independence
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sunterra Springs Independence
Sunterra Springs sets up a cozy and welcoming atmosphere for its residents. A recipient of multiple Customer Experience Awards, the nursing home offers a home where seniors can find themselves comfortably in a modest setting. Management ensures you get a hassle-free and seamless transfer to your new place. Sunterra is a wonderful tight-knit community that listens, understands, and provides whatever residents need.
The centers of excellence that have garnered them multiple awards are in their therapy services, cleanliness, nursing care, safety and security, and Medicare and Medicaid services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
38
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
100%
Residents per day (avg)
36
Occupancy rate
100%
Residents per day (avg)
36
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
51% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
49% of new residents, often for short stays.
Typical stay
21 days
Finances and operations
Privately-owned community
Home revenue
$6.5M
Operating loss
-$711.1K
Privately-owned community
Home revenue
$6.5M
Operating loss
-$711.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.2M
38-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
In line with Missouri averageOccupied beds
38 / 38
Average residents
72 per day
Facility TypeSnf
CountyJACKSON
CMS Certification Number265864
Sunterra Springs Independence is legally operated by Sunterra Independence Oc, Llc, and administrated by Stephens.
Corporate EntitySUNTERRA INDEPENDENCE OC, LLC
Types of Care at Sunterra Springs Independence
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.
5 visits/inspections
3 visits/inspections triggered by complaints
1 routine inspections
Results
5 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date
February 10, 2025
Complaint Investigation21 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Missouri average: 35 deficiencies
Health Inspection History
Inspections
Total health inspections
5
Missouri average 6.6
Last Health inspection on Feb 2025
Total health citations
22
Missouri average 36.5
Citations per inspection
4.4
Missouri average 5.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 22 citations resulted from standard inspections; and 2 of 22 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
22 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 10, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 10, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 10, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 10, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 10, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 10, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 10, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 10, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Independence The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Filter by care type
Sunterra Springs Independence
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N
Nursing
Independence
38
86.9%
+30%
3.37
-10%
0
22
4.4
0
36
-
30
Bangerter, Johnathan
$6.5M
$2.5M
38.3%
265864
Independence Manor Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independence
99
67.2%
+1%
4.02
+7%
0
28
9.3
0
52
-
-
Independence Manor Inc
$6.7M
$3.1M
45.5%
265682
Baptist Homes of Independence
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Independence
138
44.5%
-33%
5.11
+37%
47
74
10.6
1
56
-
39
The Baptist Home
$5.0M
$2.2M
44.6%
265456
Carmel Hills Wellness & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N
Nursing
Independence
194
79.0%
+19%
2.04
-45%
1
84
8.4
2
151
-
29
-
$18.8M
$6.3M
33.4%
265727
Jackson Creek Memory Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independence
70
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Places of interest near Sunterra Springs Independence
7.3 miles from city center — 0.38 miles to nearest hospital (Centerpoint Medical Center)
Calculate Travel Distance to Sunterra Springs Independence
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
140
Employees
74
Contractors
66
Staff to resident ratio
3.68:1
115% better than Missouri averageMissouri average ratio: 1.71:1
Avg staff/day
25
Average shift
8 hours
0% compared with Missouri averageMissouri average: 8.1 hours
Total staff hours (quarter)
18,167
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
11.7%
2,117 contractor hours this quarter
Certified Nursing Assistant: 40
Licensed Practical Nurse: 13
Registered Nurse: 8
Medication Aide/Technician: 5
Staff by category
| Certified Nursing Assistant | 23 | 40 | 63 | 6,850 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 8 | 13 | 21 | 3,406 | 91 | 100% | 9.3 |
| Registered Nurse | 5 | 8 | 13 | 1,193 | 77 | 85% | 9.4 |
| RN Director of Nursing | 3 | 0 | 3 | 1,080 | 69 | 76% | 6.4 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,043 | 82 | 90% | 6.6 |
| Physical Therapy Aide | 4 | 0 | 4 | 858 | 80 | 88% | 6.7 |
| Speech Language Pathologist | 11 | 0 | 11 | 720 | 77 | 85% | 6.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 628 | 72 | 79% | 8.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 605 | 62 | 68% | 8.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 493 | 74 | 81% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 450 | 60 | 66% | 7.5 |
| Dental Services Staff | 2 | 0 | 2 | 388 | 56 | 62% | 6.8 |
| Administrator | 1 | 0 | 1 | 338 | 45 | 49% | 7.5 |
| Qualified Social Worker | 2 | 0 | 2 | 81 | 22 | 24% | 3.7 |
| Medication Aide/Technician | 0 | 5 | 5 | 35 | 5 | 5% | 7 |
63 Certified Nursing Assistant
% of Days
100%
21 Licensed Practical Nurse
% of Days
100%
13 Registered Nurse
% of Days
85%
3 RN Director of Nursing
% of Days
76%
7 Respiratory Therapy Technician
% of Days
90%
4 Physical Therapy Aide
% of Days
88%
11 Speech Language Pathologist
% of Days
85%
1 Occupational Therapy Aide
% of Days
79%
3 Clinical Nurse Specialist
% of Days
68%
3 Physical Therapy Assistant
% of Days
81%
1 Nurse Practitioner
% of Days
66%
2 Dental Services Staff
% of Days
62%
1 Administrator
% of Days
49%
2 Qualified Social Worker
% of Days
24%
5 Medication Aide/Technician
% of Days
5%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
38 residents
Residents by payment source
Medicare
20 residents (52.6%)
Private pay or other
18 residents (47.4%)
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
48% better than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
66% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
53% better than Missouri averageMissouri average: 63.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.5%
15% better than Missouri averageMissouri average: 25.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.3%
23% better than Missouri averageMissouri average: 13.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
9% better than Missouri averageMissouri average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
77.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
77.9%
45% better than Missouri averageMissouri average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
63.8%
Rate of successful return to home or community from a skilled nursing facility.
63.8%
26% better than Missouri averageMissouri average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Sunterra Springs Independence based on CMS SNF Cost Reports.
Occupancy Rate
86.9%
↑ 4.8pp vs 2022
Net Income
-$711.1K
↓ ~$232.7K vs 2022
Total Payroll
$2.8M
↓ ~$831.2K vs 2022
Profit Margin
-11.0%
↓ 3.5pp vs 2022
Loading trend charts...
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