Casa de las Campanas, a 741‑type residential facility in San Diego, has undergone a series of California Department of Social Services (CCLD) inspections that illustrate both strengths and recurring challenges in its operations. In January 2022, two unannounced visits—one focusing on COVID‑19 mitigation and another on case‑management procedures—returned no deficiencies. The licensing analyst observed adequate screening, disinfection, and personal‑protective‑equipment use, and the facility’s response to the pandemic appeared compliant with Department guidance. These early inspections suggested robust infection‑control practices and timely technical assistance from CCLD.

A change in focus emerged in June 2023 when an unannounced case‑management inspection identified a serious compliance lapse: the facility failed to submit written incident reports within seven days for three separate events involving resident falls and medical emergencies. The licensing analyst cited a Title 22 deficiency (LIC 809) and worked with the executive director and administrator to develop a plan of correction, with a July 1 deadline for full compliance. This episode highlighted a gap in incident‑reporting procedures, a key safety and accountability requirement that had not been previously flagged in earlier inspections.

Follow‑up in August 2023 addressed a separate, tragic incident in which a resident was found deceased outside the facility. An unannounced visit confirmed that the facility had adhered to its absentee notification plan and conducted a health and safety review of remaining residents. No deficiencies were cited, indicating that the incident was managed in accordance with existing protocols and that no systemic safety concerns were uncovered at that time.

The most recent one‑year inspection in January 2024 reaffirmed Casa de las Campanas’ overall compliance. The analyst reviewed a wide range of safety and operational elements—lighting, fire protection, medical supplies, and resident accommodations—and reported no deficiencies. While the facility demonstrated strong adherence to regulatory standards in many areas, the earlier reporting deficiency remains a notable pattern that underscores the importance of consistent, timely documentation of resident incidents. Continued vigilance in this area will be essential to sustaining the facility’s safety record and maintaining regulatory compliance.