Deficiencies (last 5 years)
Deficiencies (over 5 years)
17.4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
370% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
80
60
40
20
0
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Aug 29, 2025
Visit Reason
Investigation of complaints 2602755 and 00142454 with no deficiencies cited.
Findings
Investigation of complaints 2602755 and 00142454 with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Aug 22, 2025
Visit Reason
Complaint survey investigating multiple intake numbers with no deficiencies cited.
Findings
Complaint survey investigating multiple intake numbers with no deficiencies cited.
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Jun 21, 2025
Visit Reason
The inspection was conducted to investigate complaints of resident-to-resident abuse and medication administration errors at Casas Adobes Post Acute Rehab Center.
Complaint Details
The complaint investigation involved multiple incidents of resident-to-resident abuse including slapping and hitting among residents #171, #172, #50, #170, #148, and #125. Investigations included staff interviews, review of progress notes, and five-day investigation reports. The facility acknowledged the incidents and implemented interventions such as fifteen-minute checks, staff training on abuse and de-escalation, and behavioral care plans. The investigation also included a review of medication administration errors for resident #10.
Findings
The facility failed to prevent resident-to-resident abuse involving multiple residents with behavioral disturbances, resulting in physical altercations and minimal harm. Additionally, the facility failed to administer medications as ordered for one resident, leading to medication errors and potential uncontrolled pain.
Deficiencies (2)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Failure to administer medications as ordered by the physician, resulting in medication errors.
Report Facts
Residents involved in abuse incidents: 6
Dates of in-service trainings: 10
Fifteen-minute checks duration: 24
Medication administration errors: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #51 | Director of Nursing | Interviewed regarding abuse investigations and medication administration expectations. |
| Staff #160 | Certified Nursing Assistant | Witnessed resident-to-resident altercation and provided statements during investigation. |
| Staff #228 | Licensed Practical Nurse | Assisted in separating residents during altercations and provided statements during investigation. |
| Staff #132 | Certified Nursing Assistant | Interviewed about pain assessment and response. |
| Staff #152 | Licensed Practical Nurse | Interviewed about medication administration and pain management. |
| Staff #377 | Licensed Practical Nurse | Interviewed about medication administration practices and risks. |
| Staff #164 | Social Services Associate | Interviewed about behavioral health programs and interventions. |
| Staff #211 | Certified Nursing Assistant | Interviewed about abuse definitions and reporting procedures. |
| Staff #92 | Certified Nursing Assistant | Interviewed about staff response to resident altercations and abuse training. |
| Staff #7 | Licensed Practical Nurse | Interviewed about incident investigations and abuse expectations. |
| Staff #189 | Licensed Practical Nurse | Interviewed about resident-to-resident abuse definitions and facility response. |
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: Jun 21, 2025
Visit Reason
The inspection was conducted to investigate allegations of resident-to-resident abuse and medication administration errors at Casas Adobes Post Acute Rehab Center.
Complaint Details
The complaint investigation revealed multiple incidents of resident-to-resident abuse involving residents #171, #172, #50, #170, #148, and #125, including physical altercations such as slapping and hitting. The facility conducted five-day investigations for these incidents, placed residents on fifteen-minute checks, and involved law enforcement. Interviews with staff confirmed awareness of abuse and training on abuse prevention. The facility also failed to administer pain medications according to physician orders for resident #10, administering tramadol for pain levels outside the ordered parameters.
Findings
The facility failed to ensure that residents were protected from abuse by other residents, with multiple documented incidents of resident-to-resident physical altercations and inadequate monitoring. Additionally, the facility failed to administer medications as ordered by the physician for one resident, resulting in medication errors and potential uncontrolled pain.
Deficiencies (2)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Failure to provide pharmaceutical services to meet the needs of each resident and administer medications as ordered by the physician.
Report Facts
Incident case numbers: 3
Medication administration errors: 6
Five-day investigations: 4
In-service training dates: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #51 | Director of Nursing | Interviewed regarding abuse investigations and medication administration expectations. |
| Staff #160 | Certified Nursing Assistant | Witnessed resident altercations and provided statements during investigations. |
| Staff #228 | Licensed Practical Nurse | Assisted in separating residents during altercations and provided statements. |
| Staff #132 | Certified Nursing Assistant | Interviewed regarding pain assessment and response. |
| Staff #152 | Licensed Practical Nurse | Interviewed regarding pain assessment and medication administration. |
| Staff #377 | Licensed Practical Nurse | Interviewed regarding medication administration and pain management. |
| Staff #7 | Licensed Practical Nurse | Interviewed regarding incident investigations and abuse expectations. |
| Staff #164 | Social Services Associate | Interviewed regarding behavioral health program and resident management. |
| Staff #211 | Certified Nursing Assistant | Interviewed regarding abuse definitions and reporting. |
| Staff #92 | Certified Nursing Assistant | Interviewed regarding abuse training and incident response. |
| Staff #189 | Licensed Practical Nurse | Interviewed regarding resident-to-resident abuse and monitoring. |
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 4
Date: Jun 17, 2025
Visit Reason
Investigation of numerous complaints resulting in four deficiencies related to physician orders, abuse prevention, pharmacy services, and resident abuse.
Findings
Investigation of numerous complaints resulting in four deficiencies related to physician orders, abuse prevention, pharmacy services, and resident abuse.
Deficiencies (4)
R9-10-403.C — Failure to ensure physician orders were followed as written
§483.12 — Failure to protect residents from abuse, neglect, and exploitation
§483.45 — Failure to provide pharmacy services as ordered
R9-10-410.B — Failure to ensure residents were not subjected to abuse
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: May 6, 2025
Visit Reason
Complaint survey investigating multiple intakes with no deficiencies cited.
Findings
Complaint survey investigating multiple intakes with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Feb 27, 2025
Visit Reason
Onsite complaint survey for multiple intakes with no deficiencies cited.
Findings
Onsite complaint survey for multiple intakes with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Feb 10, 2025
Visit Reason
Onsite complaint survey for intake # AZ00222699 with no deficiencies cited.
Findings
Onsite complaint survey for intake # AZ00222699 with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Jan 22, 2025
Visit Reason
Onsite complaint survey for intake # AZ00222206 with no deficiencies cited.
Findings
Onsite complaint survey for intake # AZ00222206 with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Dec 10, 2024
Visit Reason
Onsite complaint survey for multiple intakes with no deficiencies cited.
Findings
Onsite complaint survey for multiple intakes with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Sep 30, 2024
Visit Reason
Onsite complaint survey for intake AZ00216435 with no deficiencies cited.
Findings
Onsite complaint survey for intake AZ00216435 with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Sep 3, 2024
Visit Reason
Onsite complaint survey for intakes AZ00215241 and AZ00215096 with no deficiencies cited.
Findings
Onsite complaint survey for intakes AZ00215241 and AZ00215096 with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 2
Date: Aug 5, 2024
Visit Reason
Complaint survey citing two deficiencies related to abuse prevention and premises safety.
Findings
Complaint survey citing two deficiencies related to abuse prevention and premises safety.
Deficiencies (2)
R9-10-410.B — Failure to ensure residents were not subjected to abuse
R9-10-425.A — Failure to maintain premises and equipment free from hazards
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Jul 11, 2024
Visit Reason
Onsite complaint survey for multiple intakes with no deficiencies cited.
Findings
Onsite complaint survey for multiple intakes with no deficiencies cited.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Jun 14, 2024
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to prevent resident-to-resident abuse involving Resident #55 as the aggressor and Resident #44 as the victim.
Complaint Details
The complaint investigation found substantiated incidents of resident-to-resident abuse involving Resident #55 as the aggressor and Resident #44 as the victim. Multiple altercations were documented from March to April 2023, with interventions including 15-minute checks, medication reviews, and transfer to a behavioral care home. Staff interviews confirmed ongoing efforts to prevent altercations but acknowledged it is not always possible to prevent all interactions.
Findings
The facility failed to prevent resident-to-resident abuse, with multiple documented incidents of aggression by Resident #55 towards other residents. The facility implemented interventions including medication adjustments, increased monitoring, and behavioral health involvement. The Director of Nursing and staff described efforts to reduce altercations through environmental changes, staffing, and new activity programs.
Deficiencies (1)
Failure to protect residents from all types of abuse including physical abuse by another resident.
Report Facts
Incidents of aggression: 5
Medication review date: Apr 18, 2023
Interview date: Jun 14, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #21 | Licensed Practical Nurse (LPN) | Interviewed about prevention of resident-to-resident altercations |
| Staff #31 | Director of Nursing (DON) | Provided details on handling of resident altercations and facility interventions |
| Staff #51 | Operations Manager | Participated in interview regarding resident altercations |
| Staff #41 | Visiting Director of Nursing | Participated in interview regarding resident altercations |
| Staff #61 | Clinical Resource Staff | Participated in interview regarding resident altercations |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Jun 14, 2024
Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to prevent resident-to-resident abuse involving Resident #55 as the aggressor and Resident #44 as the victim.
Complaint Details
The complaint investigation found that Resident #55 was the aggressor in multiple incidents of physical aggression against other residents, including Resident #44. The facility had protocols and interventions in place but failed to fully prevent these altercations. The complaint was substantiated with findings of minimal harm or potential for actual harm affecting a few residents.
Findings
The facility failed to prevent resident-to-resident abuse, with multiple documented incidents of physical aggression by Resident #55 towards other residents, including Resident #44. The facility implemented interventions such as medication adjustments, increased monitoring, unit transfers, and psychiatric involvement to manage the aggressor's behavior and reduce altercations.
Deficiencies (1)
Failure to protect residents from all types of abuse including physical abuse by another resident.
Report Facts
Incidents of aggression by Resident #55: 5
Psychiatric team onsite days per week: 5
Activity program days per week: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #21 | Licensed Practical Nurse (LPN) | Interviewed regarding prevention of resident-to-resident altercations |
| Staff #31 | Director of Nursing (DON) | Interviewed about history of resident altercations and facility interventions |
| Staff #51 | Operations Manager | Participated in interview discussing resident altercations |
| Staff #41 | Visiting Director of Nursing | Participated in interview discussing resident altercations |
| Staff #61 | Clinical Resource Staff | Participated in interview discussing resident altercations |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Apr 12, 2024
Visit Reason
The inspection was conducted due to complaints regarding failure to protect residents from abuse by other residents in the facility.
Complaint Details
The complaint investigation found substantiated incidents of resident-to-resident abuse involving five residents (#1, #2, #3, #4, and #5). Multiple incidents of physical and verbal abuse were documented, with some residents requiring 1:1 supervision and hospital transfers. Staff interviews confirmed witnessing altercations and described interventions and training related to abuse prevention.
Findings
The facility failed to protect five residents from abuse by other residents, resulting in verbal and physical altercations. Staff interventions and care plans were reviewed, and incidents included resident-to-resident aggression causing injuries and requiring increased supervision and transfers.
Deficiencies (1)
Failure to protect residents from all types of abuse including physical and verbal abuse by other residents.
Report Facts
Residents affected: 5
BIMS score: 8
BIMS score: 2
BIMS score: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant (CNA/staff #8) | Witnessed incident between residents #4 and #5 | |
| Certified Nursing Assistant (CNA/staff #3) | Witnessed altercation between residents #2 and #3 and assisted in defusing situation | |
| Licensed Practical Nurse (LPN/staff #5) | Provided information about behavioral unit monitoring and abuse reporting | |
| Licensed Practical Nurse (LPN/staff #6) | Unit manager for behavioral health unit, described staff training and resident screening | |
| Assistant Administrator (staff #7) | Described staff training on abuse and facility mitigation efforts |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Apr 12, 2024
Visit Reason
The inspection was conducted due to complaints regarding resident-to-resident abuse incidents within the facility involving multiple residents exhibiting aggressive behaviors.
Complaint Details
The complaint investigation involved incidents where resident #4 physically assaulted resident #5, resident #2 hit resident #3, and resident #3 made contact with resident #1. Some residents required hospital transfer or 1:1 supervision. The allegations were substantiated based on clinical record reviews, staff and resident interviews, and policy review.
Findings
The facility failed to protect five residents from abuse by other residents, resulting in verbal and physical altercations. Staff interventions included 1:1 supervision, separation of residents, hospital transfers, and behavioral management. The facility had policies and training in place but incidents still occurred.
Deficiencies (1)
Failure to protect residents from all types of abuse including physical and verbal abuse by other residents.
Report Facts
Residents affected: 5
BIMS score: 8
BIMS score: 2
BIMS score: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant (CNA/staff #8) | Witnessed incident between residents #4 and #5 and separated them | |
| Certified Nursing Assistant (CNA/staff #3) | Witnessed altercation between residents #2 and #3 and separated them | |
| Licensed Practical Nurse (LPN/staff #5) | Provided information on behavioral unit monitoring and staff response to altercations | |
| Licensed Practical Nurse (LPN/staff #6) | Unit manager for behavioral health unit, involved in staff training and resident screening | |
| Assistant Administrator (staff #7) | Described staff training on abuse and facility mitigation strategies |
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 2
Date: Apr 11, 2024
Visit Reason
Complaint survey citing two deficiencies related to abuse prevention.
Findings
Complaint survey citing two deficiencies related to abuse prevention.
Deficiencies (2)
§483.12 — Failure to protect residents from abuse, neglect, and exploitation
R9-10-410.B — Failure to ensure residents were not subjected to abuse
Inspection Report
Complaint Investigation
Deficiencies: 6
Date: Mar 28, 2024
Visit Reason
The inspection was conducted to investigate complaints related to resident-to-resident abuse, failure to complete timely quarterly assessments, medication administration errors, medication safety, accident hazards, and dialysis care monitoring at Casas Adobes Post Acute Rehab Center.
Complaint Details
The complaint investigation focused on allegations of resident-to-resident abuse, failure to complete required assessments, medication errors including controlled substance handling and administration outside of parameters, unsafe medication practices, and inadequate monitoring of dialysis resident weights and vital signs. The investigation included record reviews, staff interviews, and observations. The findings substantiated failures in protecting residents from abuse and ensuring safe medication and care practices.
Findings
The facility failed to protect residents from abuse by other residents, failed to complete a quarterly Minimum Data Set (MDS) assessment timely for one resident, failed to ensure controlled medications were properly administered and accounted for, failed to prevent medication administration outside physician parameters, failed to ensure safe medication supervision, and failed to monitor significant weight changes in a resident receiving dialysis.
Deficiencies (6)
Failed to protect residents (#1, #460, #71, #92, #117) from abuse by other residents.
Failed to complete a quarterly Minimum Data Set (MDS) assessment timely for resident #47.
Failed to ensure controlled medications were provided and accounted for in accordance with professional standards for residents #52, #358, #27.
Administered Insulin Glargine outside of physician ordered parameters for resident #118 on 8 occasions.
Failed to ensure resident #124 was free from accident hazards related to medication self-administration and supervision.
Failed to ensure resident #84 received safe monitoring of vital signs and weights related to dialysis care.
Report Facts
Deficiencies cited: 6
Insulin Glargine administrations outside parameters: 8
Weight loss: 41
Weight gain: 20.4
Medication waste entries: 2
Medications left at bedside: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #52 | Behavioral Health Unit Manager | Interviewed regarding abuse in-service training and abuse reporting procedures. |
| Staff #138 | Certified Nursing Assistant | Interviewed about abuse protocol and familiarity with residents involved in altercation. |
| Staff #49 | Registered Nurse | Interviewed about reporting physical contact incidents and abuse protocol. |
| Staff #51 | Director of Nursing | Interviewed multiple times regarding abuse expectations, medication administration, and weight monitoring. |
| Staff #91 | MDS Coordinator | Interviewed about missing quarterly MDS assessment for resident #47. |
| Staff #194 | Nurse | Signed medication waste record for Hydrocodone-Acetaminophen on February 5, 2024. |
| Staff #88 | Licensed Practical Nurse | Interviewed about controlled medication wasting procedures. |
| Staff #80 | Licensed Practical Nurse | Interviewed about controlled medication administration and wasting procedures. |
| Staff #189 | Registered Nurse | Interviewed about administration of Insulin Glargine outside parameters. |
| Staff #180 | Licensed Practical Nurse | Interviewed about medication administration and supervision. |
| Staff #172 | Certified Nursing Assistant | Interviewed about medication supervision and pills found at bedside. |
| Staff #108 | Licensed Practical Nurse | Interviewed about resident medication self-administration supervision. |
| Staff #196 | Nurse Manager | Interviewed about dialysis resident weight monitoring and notification procedures. |
| Staff #153 | Certified Nursing Assistant | Interviewed about vital signs and weight monitoring for dialysis residents. |
| Staff #174 | Licensed Practical Nurse | Interviewed about weight change concerns and notification. |
| Staff #166 | Dietetic Technician, Registered | Interviewed about weight monitoring and follow-up for dialysis residents. |
Inspection Report
Complaint Investigation
Deficiencies: 3
Date: Mar 28, 2024
Visit Reason
The inspection was conducted to investigate complaints related to resident-to-resident abuse and medication administration issues at Casas Adobes Post Acute Rehab Center.
Complaint Details
The complaint investigation involved incidents of resident-to-resident abuse including physical altercations between residents #1 and #460, #71 and roommate, and #92 and #117. The facility failed to protect residents from abuse and did not follow proper abuse reporting and intervention protocols. Additionally, issues were found with medication administration and documentation, including controlled substances and insulin administration outside prescribed parameters.
Findings
The facility failed to protect residents from abuse by other residents, with multiple incidents documented involving physical altercations and verbal disputes. Additionally, the facility failed to ensure controlled medications were properly administered and accounted for according to professional standards, including improper documentation and administration of insulin outside prescribed parameters.
Deficiencies (3)
Failure to protect residents from abuse by other residents, including physical altercations and verbal disputes.
Failure to ensure controlled medications were provided and accounted for in accordance with professional standards for 4 residents.
Administration of Insulin Glargine outside of physician ordered parameters on multiple occasions.
Report Facts
Number of residents involved in abuse incidents: 5
Number of controlled medication administration errors: 8
Number of medication wastings not properly signed: 1
Number of times Insulin Glargine administered outside parameters: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #52 | Behavioral Health Unit Manager | Interviewed regarding abuse in-service training and abuse reporting procedures |
| Staff #138 | Certified Nursing Assistant | Interviewed about abuse protocol and familiarity with residents involved in altercation |
| Staff #49 | Registered Nurse | Interviewed about reporting physical contact incidents and resident monitoring |
| Staff #51 | Director of Nursing | Interviewed about abuse expectations, medication administration, and controlled medication policies |
| Staff #88 | Licensed Practical Nurse | Interviewed about controlled medication wasting procedures |
| Staff #80 | Licensed Practical Nurse | Interviewed about controlled medication administration and wasting procedures |
| Staff #189 | Registered Nurse | Interviewed about medication administration and risks of administering outside parameters |
Inspection Report
Complaint Investigation
Deficiencies: 3
Date: Mar 28, 2024
Visit Reason
The inspection was conducted following complaints and allegations of resident-to-resident abuse and failure to protect residents from abuse, as well as concerns about medication administration and controlled substance management.
Complaint Details
The complaint investigation involved multiple incidents of resident-to-resident abuse involving residents #1, #460, #71, #92, #117, and others. The facility was found to have failed to protect residents from abuse and failed to follow abuse reporting protocols. The investigation also included review of medication administration practices revealing failures in controlled medication handling and administration.
Findings
The facility failed to protect multiple residents from abuse by other residents, resulting in verbal and physical altercations without adequate prevention. Additionally, the facility failed to ensure controlled medications were properly administered, accounted for, and wasted according to professional standards and facility policies, including several instances of medication given outside prescribed parameters.
Deficiencies (3)
Failure to protect residents from abuse by other residents, including physical altercations and verbal altercations.
Failure to ensure controlled medications were provided and accounted for in accordance with professional standards for multiple residents, including improper documentation and wasting procedures.
Administration of Insulin Glargine outside of physician ordered parameters on multiple occasions.
Report Facts
BIMS score: 2
BIMS score: 6
BIMS score: 13
BIMS score: 15
BIMS score: 12
BIMS score: 14
Medication administration outside parameters: 8
Medication waste entries: 2
Medication doses administered: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #52 | Behavioral Health Unit Manager | Interviewed regarding abuse reporting and staff training |
| Staff #138 | Certified Nursing Assistant | Interviewed regarding abuse training and protocol |
| Staff #49 | Registered Nurse | Interviewed regarding reporting of resident-to-resident physical contact |
| Staff #51 | Director of Nursing | Interviewed regarding abuse expectations and medication administration policies |
| Staff #194 | Nurse | Signed medication waste record for Hydrocodone-Acetaminophen |
| Staff #88 | Licensed Practical Nurse | Interviewed regarding controlled medication wasting procedures |
| Staff #80 | Licensed Practical Nurse | Interviewed regarding controlled medication administration and wasting |
| Staff #189 | Registered Nurse | Interviewed regarding medication administration outside parameters |
| Staff #176 | Administered Tramadol on February 5, 2024 |
Inspection Report
Complaint Investigation
Deficiencies: 5
Date: Mar 28, 2024
Visit Reason
The inspection was conducted to investigate complaints regarding resident-to-resident abuse, failure to complete timely quarterly assessments, medication administration errors, medication safety, accident hazards related to medication self-administration, and dialysis care monitoring.
Complaint Details
The complaint investigation focused on allegations of resident-to-resident abuse, failure to complete timely assessments, medication errors including controlled substance handling, medication safety hazards, and inadequate dialysis care monitoring. The investigation included interviews, record reviews, and policy reviews. The complaint was substantiated with findings of minimal harm or potential for actual harm.
Findings
The facility failed to protect residents from abuse by other residents, failed to complete a quarterly Minimum Data Set (MDS) assessment timely for one resident, failed to ensure controlled medications were properly administered and accounted for, failed to prevent medication accident hazards for one resident, and failed to ensure safe monitoring of vital signs and weights for a resident on dialysis. These deficiencies could result in harm or potential harm to residents.
Deficiencies (5)
Failed to protect residents (#1, #460, #71, #92, #117) from abuse by other residents.
Failed to develop and complete a quarterly MDS assessment within the required timeframe for resident #47.
Failed to ensure controlled medications were provided and accounted for in accordance with professional standards for residents (#52, #358, #27, #118).
Failed to ensure resident #124 was free from accident hazards related to medication self-administration and supervision.
Failed to ensure resident #84 received safe monitoring of vital signs and weights related to dialysis care.
Report Facts
BIMS score: 2
BIMS score: 6
BIMS score: 13
BIMS score: 15
BIMS score: 12
BIMS score: 14
Medication administration outside parameters: 8
Weight loss: 41
Weight gain: 20.4
Medication doses wasted: 1
Medication doses wasted unsigned: 1
Medication doses administered: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #52 | Behavioral Health Unit Manager | Interviewed regarding abuse in-service training and abuse reporting procedures |
| Staff #138 | Certified Nursing Assistant | Interviewed regarding abuse protocol and familiarity with residents involved in altercation |
| Staff #49 | Registered Nurse | Interviewed regarding reporting of resident-to-resident physical contact and abuse |
| Staff #51 | Director of Nursing | Interviewed regarding abuse expectations, medication administration, and monitoring of weights |
| Staff #91 | MDS Coordinator | Interviewed regarding missing quarterly MDS assessment for resident #47 |
| Staff #194 | Nurse | Signed medication waste record for Hydrocodone-Acetaminophen |
| Staff #88 | Licensed Practical Nurse | Interviewed regarding controlled medication wasting procedures |
| Staff #80 | Licensed Practical Nurse | Interviewed regarding controlled medication administration and wasting procedures |
| Staff #189 | Registered Nurse | Interviewed regarding medication administration outside physician parameters |
| Staff #180 | Licensed Practical Nurse | Interviewed regarding medication administration and supervision |
| Staff #172 | Certified Nursing Assistant | Interviewed regarding medication supervision and pills found at bedside |
| Staff #108 | Licensed Practical Nurse | Interviewed regarding resident medication self-administration supervision |
| Staff #196 | Nurse Manager | Interviewed regarding monitoring of dialysis resident weights |
| Staff #153 | Certified Nursing Assistant | Interviewed regarding vital signs and weight monitoring for dialysis resident |
| Staff #174 | Licensed Practical Nurse | Interviewed regarding weight change monitoring for dialysis resident |
| Staff #166 | Dietetic Technician, Registered | Interviewed regarding weight monitoring and follow-up for dialysis resident |
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 10
Date: Mar 25, 2024
Visit Reason
State compliance survey with ten deficiencies including abuse prevention, assessments, care plans, accident hazards, dialysis monitoring, and premises safety.
Findings
State compliance survey with ten deficiencies including abuse prevention, assessments, care plans, accident hazards, dialysis monitoring, and premises safety.
Deficiencies (10)
§483.12 — Failure to protect residents from abuse, neglect, and exploitation
§483.20(c) — Failure to complete quarterly resident assessments
§483.21(b)(3) — Failure to develop and implement comprehensive care plans
§483.25(d) — Failure to maintain resident environment free of accident hazards
§483.25(l) — Failure to ensure safe dialysis monitoring
R9-10-410.B — Failure to ensure residents were not subjected to abuse
R9-R9-10-414.A — Failure to ensure registered nurse review of assessments
R9-10-414.B — Failure to ensure nursing care plans are provided
R9-10-417 — Failure to ensure dialysis services are properly authorized and monitored
R9-10-425.A — Failure to maintain premises and equipment free from hazards
Inspection Report
Life Safety
Capacity: 230
Deficiencies: 4
Date: Mar 25, 2024
Visit Reason
Recertification survey for Medicare under Life Safety Code 2012 with four deficiencies related to emergency preparedness, egress doors, corridor doors, and HVAC maintenance.
Findings
Recertification survey for Medicare under Life Safety Code 2012 with four deficiencies related to emergency preparedness, egress doors, corridor doors, and HVAC maintenance.
Deficiencies (4)
[(a) Emergency Plan — Failure to maintain and update emergency preparedness plan
Egress Doors — Failure to maintain proper locking mechanisms on exit doors
Corridor - Doors — Failure to maintain corridor doors to prevent smoke and heat transfer
HVAC — Failure to inspect and maintain fire/smoke dampers and fusible links
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Feb 14, 2024
Visit Reason
The inspection was conducted due to multiple resident-to-resident abuse complaints and allegations involving several residents in the facility.
Complaint Details
The complaint investigation was substantiated with findings of multiple resident-to-resident altercations occurring between November 13, 2023 and January 31, 2024. Incidents involved residents #1, #2, #3, #4, #5, #6, #7, and #9. Staff intervened, conducted skin checks, notified appropriate parties, and implemented safety measures including 15-minute interval checks and 1:1 supervision. No serious injuries were reported.
Findings
The facility failed to ensure that five residents were free from abuse by other residents, with multiple documented incidents of resident altercations involving physical contact but no serious injuries. Staff intervened appropriately, conducted investigations, and implemented 15-minute interval checks and other behavioral supports.
Deficiencies (1)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Report Facts
Residents involved in abuse incidents: 5
15-minute interval checks: 4
BIMS scores: 7
BIMS scores: 3
BIMS scores: 14
BIMS scores: 15
BIMS scores: 9
BIMS scores: 14
BIMS scores: 0
BIMS scores: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant (CNA, staff #81) | Interviewed about abuse training and intervention. | |
| Behavioral Health Unit Manager (staff #20) | Provided information on unit staffing, resident placement, and abuse prevention training. | |
| Restorative Nurse Assistant (staff #37) | Reported incident between residents #3 and #9. | |
| Licensed Practical Nurse (LPN, staff #143) | Reported incident between residents #4 and #5. | |
| Operations Manager (staff #133) | Conducted follow-up visits after resident altercations. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Feb 14, 2024
Visit Reason
The inspection was conducted due to multiple resident-to-resident abuse complaints involving several residents. The investigation focused on incidents of physical abuse between residents in the facility's secured behavioral health units.
Complaint Details
The complaint investigation substantiated multiple resident-to-resident abuse incidents occurring between November 13, 2023 and January 31, 2024. Investigations revealed physical contact such as hitting, kicking, and wheelchair collisions. Staff interviews confirmed training on abuse prevention and intervention. Notifications and follow-up actions were documented.
Findings
The facility failed to ensure that five residents were free from abuse by other residents, with multiple documented incidents of physical altercations involving residents in wheelchairs or during therapy sessions. Staff intervened promptly in each case, conducted skin assessments, and implemented 15-minute interval checks. No serious injuries were reported, but minor abrasions and behavioral interventions were noted.
Deficiencies (1)
Failure to protect residents from abuse by other residents, including physical altercations and neglect of safety.
Report Facts
Residents affected: 5
15-minute interval checks: 15
Number of CNAs present: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #81 | Certified Nursing Assistant (CNA) | Interviewed regarding abuse training and intervention |
| Staff #20 | Behavioral Health Unit Manager (LPN) | Interviewed about unit staffing, resident placement, and abuse prevention |
| Staff #37 | Restorative Nurse Assistant | Reported incident between residents #3 and #9 |
| Staff #143 | Licensed Practical Nurse (LPN) | Reported incident between residents #4 and #5 |
| Staff #133 | Operations Manager | Conducted follow-up visits after resident altercation |
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 2
Date: Feb 13, 2024
Visit Reason
Complaint survey citing two deficiencies related to abuse prevention.
Findings
Complaint survey citing two deficiencies related to abuse prevention.
Deficiencies (2)
§483.12 — Failure to protect residents from abuse, neglect, and exploitation
R9-10-410.B — Failure to ensure residents were not subjected to abuse
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Jan 30, 2024
Visit Reason
Complaint survey for intake #AZ00205704 with no deficiencies cited.
Findings
Complaint survey for intake #AZ00205704 with no deficiencies cited.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Nov 22, 2023
Visit Reason
The inspection was conducted to investigate allegations of resident-to-resident physical abuse involving resident #99, focusing on ensuring protection from abuse and neglect within the facility.
Complaint Details
The investigation was complaint-driven, focusing on substantiated incidents of resident-to-resident abuse involving resident #99, with findings confirming ongoing abuse and inadequate care planning.
Findings
The facility failed to ensure resident #99 was free from physical abuse by other residents, with multiple documented incidents of wandering into other residents' rooms, resulting in physical altercations and injury. The facility lacked appropriate care plan interventions despite repeated incidents and staff interviews confirmed ongoing issues and policy expectations.
Deficiencies (1)
Failed to protect resident #99 from physical abuse by other residents, resulting in harm.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN/staff #23) | Interviewed regarding resident #99's wandering and incidents of abuse. | |
| Director of Nursing (DON/staff #49) | Interviewed about facility policies and resident transfers related to abuse incidents. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Nov 22, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding allegations of resident-to-resident physical abuse at Casas Adobes Post Acute Rehab Center.
Complaint Details
The complaint investigation found substantiated incidents of resident-to-resident abuse involving resident #99, including physical altercations and harm such as reddening of the face after being slapped by another resident.
Findings
The facility failed to ensure that resident #99 was free from physical abuse by other residents, with multiple documented incidents of wandering into other residents' rooms, resulting in physical altercations and harm. The facility lacked appropriate care plan interventions for these behaviors despite ongoing incidents.
Deficiencies (1)
Failure to protect resident #99 from physical abuse by other residents, including inadequate care planning for wandering behaviors and lack of interventions to prevent abuse.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse (LPN/staff #23) | Interviewed regarding resident #99's wandering and incidents of abuse. | |
| Director of Nursing (DON/staff #49) | Interviewed about facility policies and resident transfers related to abuse incidents. |
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 2
Date: Nov 21, 2023
Visit Reason
Complaint survey citing two deficiencies related to abuse prevention.
Findings
Complaint survey citing two deficiencies related to abuse prevention.
Deficiencies (2)
§483.12 — Failure to protect residents from abuse, neglect, and exploitation
R9-10-410.B — Failure to ensure residents were not subjected to abuse
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Jul 6, 2023
Visit Reason
Complaint survey with no deficiencies cited.
Findings
Complaint survey with no deficiencies cited.
Inspection Report
Complaint Investigation
Capacity: 230
Deficiencies: 0
Date: Mar 20, 2023
Visit Reason
Complaint survey with no deficiencies cited.
Findings
Complaint survey with no deficiencies cited.
Inspection Report
Routine
Deficiencies: 5
Date: Dec 8, 2022
Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, medication administration, restorative nursing services, dialysis care, and clinical record accuracy at Casas Adobes Post Acute Rehab Center.
Findings
The facility was found deficient in several areas including failure to obtain informed consent for psychotropic medication, failure to complete weekly weights as ordered, inconsistent provision of restorative nursing services, lack of pre and post dialysis weight monitoring, and incomplete documentation of advanced directives and code status in clinical records.
Deficiencies (5)
Failure to ensure one of 5 sampled residents was informed of the risks and benefits of a psychotropic medication prior to administration.
Failure to ensure weekly weights for one resident were completed as ordered by the physician.
Failure to provide consistent restorative nursing services according to physician order for one resident.
Failure to ensure ongoing assessment and monitoring for complications before and after dialysis, including pre and post dialysis weights, for one resident.
Failure to ensure clinical record was accurate and complete regarding an advanced directive for one resident.
Report Facts
Sample size: 24
Medication administration days: 5
Weight recorded: 1
Weight value: 128.4
BIMS score: 2
BIMS score: 3
BIMS score: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Interviewed regarding expectations for informed consent and nursing follow-through on physician orders | |
| Behavioral Unit Manager | Interviewed regarding responsibility for obtaining weekly weights | |
| Licensed Practical Nurse | Interviewed regarding inability to find weekly weights and dialysis weight monitoring | |
| Restorative Nursing Assistant | Interviewed regarding provision and documentation of restorative nursing services | |
| Social Services Director | Interviewed regarding advanced directive and code status documentation | |
| Social Services Staff | Interviewed regarding process for updating resident code status and paperwork |
Inspection Report
Annual Inspection
Deficiencies: 5
Date: Dec 8, 2022
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, restorative nursing services, dialysis care, and clinical record accuracy at Casas Adobes Post Acute Rehab Center.
Findings
The facility was found deficient in ensuring informed consent for psychotropic medication, completing weekly weights as ordered, providing consistent restorative nursing services, monitoring pre- and post-dialysis care, and maintaining accurate clinical records regarding advanced directives. Deficiencies were generally of minimal harm or potential for actual harm affecting a few or some residents.
Deficiencies (5)
Failed to ensure one resident (#110) was informed of the risks and benefits of a psychotropic medication prior to administration.
Failed to ensure weekly weights for one resident (#12) were completed as ordered by the physician.
Failed to provide one resident (#84) consistent restorative nursing services according to physician order.
Failed to ensure ongoing assessment and monitoring for complications before and after dialysis for one resident (#12).
Failed to ensure the clinical record was accurate and complete regarding an advanced directive for one resident (#105).
Report Facts
Residents affected: 1
Residents affected: 1
Residents affected: 1
Residents affected: 1
BIMS scores: 2
Weight recorded: 128.4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing (DON) | Interviewed regarding informed consent for psychotropic medications and expectations for nursing care | |
| Behavioral Unit Manager | Interviewed regarding weekly weights for resident #12 | |
| Licensed Practical Nurse (LPN) staff #89 | Interviewed regarding missing weekly weights and dialysis monitoring | |
| Restorative Nursing Assistant (RNA) staff #9 | Interviewed regarding restorative nursing services for resident #84 | |
| Licensed Practical Nurse (LPN) staff #117 | Interviewed regarding advanced directive documentation and code status binder | |
| Social Services Director staff #87 and Social Services staff #73 | Interviewed regarding advanced directive changes and documentation |
Inspection Report
Routine
Census: 101
Deficiencies: 11
Date: Sep 8, 2021
Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements including resident rights, advanced directives, abuse reporting, assessments, care planning, wound care, medication administration, infection control, and immunizations.
Findings
The facility was found deficient in multiple areas including failure to honor residents' rights to dignity, inconsistent advanced directives documentation, failure to report injuries of unknown origin, inaccurate Minimum Data Set assessments, incomplete PASRR screenings, incomplete baseline care plans and discharge planning, inadequate pressure ulcer care, administration of medications outside ordered parameters, lapses in infection control practices including hand hygiene and equipment disinfection, and failure to administer and document influenza and pneumococcal vaccinations.
Deficiencies (11)
Failure to ensure staff knocked on resident room doors prior to entering, violating residents' rights to dignity and respect.
Failure to ensure advanced directives were consistent in the clinical record for one resident.
Failure to timely report an injury of unknown origin to the State Survey Agency.
Failure to ensure Minimum Data Set assessments were accurate for two residents.
Failure to ensure a Level I PASRR screening was completed prior to or upon admission for one resident.
Failure to develop and provide a baseline care plan within 48 hours of admission and provide a summary to resident/representative.
Failure to provide effective discharge planning involving the resident.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing, including inconsistent wound assessments and treatment.
Failure to ensure resident's drug regimen was free from unnecessary drugs by administering medications outside ordered parameters.
Failure to implement infection prevention and control program including hand hygiene, disinfection of multi-use equipment, and wound care practices.
Failure to develop and implement policies and procedures for flu and pneumonia vaccinations, including failure to administer vaccines and document consent or refusal.
Report Facts
Census: 101
Pressure ulcer measurements: 14
Pressure ulcer measurements: 4.5
Wound measurements: 3.8
Wound measurements: 5
Wound measurements: 10.5
Wound measurements: 5.5
Wound measurements: 2.8
Blood pressure: 101
Blood pressure: 56
Blood sugar: 75
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #89 | Unit Manager / Licensed Practical Nurse | Interviewed regarding knocking policy, care planning, wound care, and infection control |
| Staff #135 | Director of Nursing | Interviewed regarding knocking policy, advanced directives, reporting, assessments, care planning, medication administration, wound care, infection control, and vaccination policies |
| Staff #67 | Certified Nursing Assistant | Interviewed regarding knocking policy |
| Staff #14 | MDS Coordinator / Licensed Practical Nurse | Interviewed regarding MDS assessment accuracy |
| Staff #72 | Assistant Social Services Staff | Interviewed regarding PASRR screening |
| Staff #95 | Licensed Practical Nurse | Interviewed regarding wound care and medication administration |
| Staff #136 | Wound Nurse / Licensed Practical Nurse | Observed and interviewed regarding wound care and infection control practices |
| Staff #45 | Certified Nursing Assistant | Observed and interviewed regarding hand hygiene and equipment disinfection |
| Staff #108 | Certified Nursing Assistant | Interviewed regarding hand hygiene and equipment disinfection |
| Staff #59 | Licensed Practical Nurse / Infection Prevention Nurse | Interviewed regarding infection control practices |
| Staff #134 | Executive Director | Interviewed regarding facility status and policies |
Inspection Report
Routine
Census: 101
Deficiencies: 11
Date: Sep 8, 2021
Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements including resident rights, advanced directives, abuse reporting, assessments, care planning, discharge planning, wound care, medication administration, infection control, and immunizations.
Findings
The facility was found deficient in multiple areas including failure to ensure residents were treated with dignity (knocking before entering rooms), inconsistent advanced directives documentation, failure to report injury of unknown origin, inaccurate Minimum Data Set assessments, incomplete PASRR screening, delayed baseline care plans, ineffective discharge planning, inadequate pressure ulcer care, administration of medications outside ordered parameters, lapses in infection control practices, and failure to administer or document influenza and pneumococcal vaccinations.
Deficiencies (11)
Failure to ensure staff knocked on resident room doors prior to entering, violating residents' rights to dignity and respect.
Failure to ensure advanced directives were consistent and updated in the clinical record for one resident.
Failure to timely report an injury of unknown origin to the State Survey Agency.
Failure to ensure Minimum Data Set assessments were accurate for two residents.
Failure to complete Level I PASRR screening prior to or upon admission for one resident.
Failure to develop and provide baseline care plans within 48 hours of admission and failure to provide resident/representative a summary of the baseline care plan.
Failure to involve one resident in discharge planning and failure to document resident involvement.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing, including inconsistent wound assessments and treatment.
Failure to ensure one resident was free from unnecessary drugs by administering medications outside ordered parameters without physician authorization.
Failure to implement infection control practices including hand hygiene, disinfection of multi-resident equipment, and proper wound care procedures.
Failure to administer or document influenza and pneumococcal vaccinations and failure to provide vaccine education and obtain consent or refusal documentation.
Report Facts
Census: 101
Deficiencies cited: 11
Wound measurements: 14
Wound measurements: 4.5
Wound measurements: 0.3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff #89 | Unit Manager / Licensed Practical Nurse | Interviewed regarding knocking policy, advanced directives, baseline care plans, wound care, and discharge planning |
| Staff #135 | Director of Nursing | Interviewed regarding knocking policy, advanced directives, injury reporting, MDS accuracy, PASRR, baseline care plans, discharge planning, wound care, medication administration, infection control, and vaccine administration |
| Staff #67 | Certified Nursing Assistant | Interviewed regarding knocking policy |
| Staff #14 | MDS Coordinator / Licensed Practical Nurse | Interviewed regarding accuracy of Minimum Data Set assessments |
| Staff #72 | Assistant Social Services Staff | Interviewed regarding PASRR screening |
| Staff #95 | Licensed Practical Nurse | Interviewed regarding wound care and medication administration |
| Staff #136 | Wound Nurse / Licensed Practical Nurse | Observed and interviewed regarding wound care and infection control practices |
| Staff #45 | Certified Nursing Assistant | Observed and interviewed regarding hand hygiene and vital signs machine disinfection |
| Staff #108 | Certified Nursing Assistant | Interviewed regarding hand hygiene and vital signs machine disinfection |
| Staff #59 | LPN / Infection Prevention Nurse | Interviewed regarding infection control practices |
| Staff #66 | Certified Nursing Assistant | Interviewed regarding resident wound care compliance |
| Staff #134 | Executive Director | Interviewed regarding facility status and policies |
| Staff #138 | Prior Director of Nursing | Interviewed regarding injury reporting |
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