Inspection Reports for
Casas Adobes Post Acute Rehabilitation Center

AZ

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 6.6 deficiencies/year

Deficiencies are regulatory findings recorded during state inspections.

78% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

12 9 6 3 0
2021
2022
2023
2024
2025

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jun 21, 2025

Visit Reason
The inspection was conducted to investigate allegations of resident-to-resident abuse and medication administration errors at Casas Adobes Post Acute Rehab Center.

Complaint Details
The complaint investigation revealed multiple incidents of resident-to-resident abuse involving residents #171, #172, #50, #170, #148, and #125, including physical altercations such as slapping and hitting. The facility conducted five-day investigations for these incidents, placed residents on fifteen-minute checks, and involved law enforcement. Interviews with staff confirmed awareness of abuse and training on abuse prevention. The facility also failed to administer pain medications according to physician orders for resident #10, administering tramadol for pain levels outside the ordered parameters.
Findings
The facility failed to ensure that residents were protected from abuse by other residents, with multiple documented incidents of resident-to-resident physical altercations and inadequate monitoring. Additionally, the facility failed to administer medications as ordered by the physician for one resident, resulting in medication errors and potential uncontrolled pain.

Deficiencies (2)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Failure to provide pharmaceutical services to meet the needs of each resident and administer medications as ordered by the physician.
Report Facts
Incident case numbers: 3 Medication administration errors: 6 Five-day investigations: 4 In-service training dates: 10

Employees mentioned
NameTitleContext
Staff #51Director of NursingInterviewed regarding abuse investigations and medication administration expectations.
Staff #160Certified Nursing AssistantWitnessed resident altercations and provided statements during investigations.
Staff #228Licensed Practical NurseAssisted in separating residents during altercations and provided statements.
Staff #132Certified Nursing AssistantInterviewed regarding pain assessment and response.
Staff #152Licensed Practical NurseInterviewed regarding pain assessment and medication administration.
Staff #377Licensed Practical NurseInterviewed regarding medication administration and pain management.
Staff #7Licensed Practical NurseInterviewed regarding incident investigations and abuse expectations.
Staff #164Social Services AssociateInterviewed regarding behavioral health program and resident management.
Staff #211Certified Nursing AssistantInterviewed regarding abuse definitions and reporting.
Staff #92Certified Nursing AssistantInterviewed regarding abuse training and incident response.
Staff #189Licensed Practical NurseInterviewed regarding resident-to-resident abuse and monitoring.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 14, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to prevent resident-to-resident abuse involving Resident #55 as the aggressor and Resident #44 as the victim.

Complaint Details
The complaint investigation found substantiated incidents of resident-to-resident abuse involving Resident #55 as the aggressor and Resident #44 as the victim. Multiple altercations were documented from March to April 2023, with interventions including 15-minute checks, medication reviews, and transfer to a behavioral care home. Staff interviews confirmed ongoing efforts to prevent altercations but acknowledged it is not always possible to prevent all interactions.
Findings
The facility failed to prevent resident-to-resident abuse, with multiple documented incidents of aggression by Resident #55 towards other residents. The facility implemented interventions including medication adjustments, increased monitoring, and behavioral health involvement. The Director of Nursing and staff described efforts to reduce altercations through environmental changes, staffing, and new activity programs.

Deficiencies (1)
Failure to protect residents from all types of abuse including physical abuse by another resident.
Report Facts
Incidents of aggression: 5 Medication review date: Apr 18, 2023 Interview date: Jun 14, 2024

Employees mentioned
NameTitleContext
Staff #21Licensed Practical Nurse (LPN)Interviewed about prevention of resident-to-resident altercations
Staff #31Director of Nursing (DON)Provided details on handling of resident altercations and facility interventions
Staff #51Operations ManagerParticipated in interview regarding resident altercations
Staff #41Visiting Director of NursingParticipated in interview regarding resident altercations
Staff #61Clinical Resource StaffParticipated in interview regarding resident altercations

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Apr 12, 2024

Visit Reason
The inspection was conducted due to complaints regarding resident-to-resident abuse incidents within the facility involving multiple residents exhibiting aggressive behaviors.

Complaint Details
The complaint investigation involved incidents where resident #4 physically assaulted resident #5, resident #2 hit resident #3, and resident #3 made contact with resident #1. Some residents required hospital transfer or 1:1 supervision. The allegations were substantiated based on clinical record reviews, staff and resident interviews, and policy review.
Findings
The facility failed to protect five residents from abuse by other residents, resulting in verbal and physical altercations. Staff interventions included 1:1 supervision, separation of residents, hospital transfers, and behavioral management. The facility had policies and training in place but incidents still occurred.

Deficiencies (1)
Failure to protect residents from all types of abuse including physical and verbal abuse by other residents.
Report Facts
Residents affected: 5 BIMS score: 8 BIMS score: 2 BIMS score: 15

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA/staff #8)Witnessed incident between residents #4 and #5 and separated them
Certified Nursing Assistant (CNA/staff #3)Witnessed altercation between residents #2 and #3 and separated them
Licensed Practical Nurse (LPN/staff #5)Provided information on behavioral unit monitoring and staff response to altercations
Licensed Practical Nurse (LPN/staff #6)Unit manager for behavioral health unit, involved in staff training and resident screening
Assistant Administrator (staff #7)Described staff training on abuse and facility mitigation strategies

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Mar 28, 2024

Visit Reason
The inspection was conducted to investigate complaints related to resident-to-resident abuse, failure to complete timely quarterly assessments, medication administration errors, medication safety, accident hazards, and dialysis care monitoring at Casas Adobes Post Acute Rehab Center.

Complaint Details
The complaint investigation focused on allegations of resident-to-resident abuse, failure to complete required assessments, medication errors including controlled substance handling and administration outside of parameters, unsafe medication practices, and inadequate monitoring of dialysis resident weights and vital signs. The investigation included record reviews, staff interviews, and observations. The findings substantiated failures in protecting residents from abuse and ensuring safe medication and care practices.
Findings
The facility failed to protect residents from abuse by other residents, failed to complete a quarterly Minimum Data Set (MDS) assessment timely for one resident, failed to ensure controlled medications were properly administered and accounted for, failed to prevent medication administration outside physician parameters, failed to ensure safe medication supervision, and failed to monitor significant weight changes in a resident receiving dialysis.

Deficiencies (6)
Failed to protect residents (#1, #460, #71, #92, #117) from abuse by other residents.
Failed to complete a quarterly Minimum Data Set (MDS) assessment timely for resident #47.
Failed to ensure controlled medications were provided and accounted for in accordance with professional standards for residents #52, #358, #27.
Administered Insulin Glargine outside of physician ordered parameters for resident #118 on 8 occasions.
Failed to ensure resident #124 was free from accident hazards related to medication self-administration and supervision.
Failed to ensure resident #84 received safe monitoring of vital signs and weights related to dialysis care.
Report Facts
Deficiencies cited: 6 Insulin Glargine administrations outside parameters: 8 Weight loss: 41 Weight gain: 20.4 Medication waste entries: 2 Medications left at bedside: 6

Employees mentioned
NameTitleContext
Staff #52Behavioral Health Unit ManagerInterviewed regarding abuse in-service training and abuse reporting procedures.
Staff #138Certified Nursing AssistantInterviewed about abuse protocol and familiarity with residents involved in altercation.
Staff #49Registered NurseInterviewed about reporting physical contact incidents and abuse protocol.
Staff #51Director of NursingInterviewed multiple times regarding abuse expectations, medication administration, and weight monitoring.
Staff #91MDS CoordinatorInterviewed about missing quarterly MDS assessment for resident #47.
Staff #194NurseSigned medication waste record for Hydrocodone-Acetaminophen on February 5, 2024.
Staff #88Licensed Practical NurseInterviewed about controlled medication wasting procedures.
Staff #80Licensed Practical NurseInterviewed about controlled medication administration and wasting procedures.
Staff #189Registered NurseInterviewed about administration of Insulin Glargine outside parameters.
Staff #180Licensed Practical NurseInterviewed about medication administration and supervision.
Staff #172Certified Nursing AssistantInterviewed about medication supervision and pills found at bedside.
Staff #108Licensed Practical NurseInterviewed about resident medication self-administration supervision.
Staff #196Nurse ManagerInterviewed about dialysis resident weight monitoring and notification procedures.
Staff #153Certified Nursing AssistantInterviewed about vital signs and weight monitoring for dialysis residents.
Staff #174Licensed Practical NurseInterviewed about weight change concerns and notification.
Staff #166Dietetic Technician, RegisteredInterviewed about weight monitoring and follow-up for dialysis residents.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Feb 14, 2024

Visit Reason
The inspection was conducted due to multiple resident-to-resident abuse complaints and allegations involving several residents in the facility.

Complaint Details
The complaint investigation was substantiated with findings of multiple resident-to-resident altercations occurring between November 13, 2023 and January 31, 2024. Incidents involved residents #1, #2, #3, #4, #5, #6, #7, and #9. Staff intervened, conducted skin checks, notified appropriate parties, and implemented safety measures including 15-minute interval checks and 1:1 supervision. No serious injuries were reported.
Findings
The facility failed to ensure that five residents were free from abuse by other residents, with multiple documented incidents of resident altercations involving physical contact but no serious injuries. Staff intervened appropriately, conducted investigations, and implemented 15-minute interval checks and other behavioral supports.

Deficiencies (1)
Failure to protect residents from all types of abuse including physical abuse by other residents.
Report Facts
Residents involved in abuse incidents: 5 15-minute interval checks: 4 BIMS scores: 7 BIMS scores: 3 BIMS scores: 14 BIMS scores: 15 BIMS scores: 9 BIMS scores: 14 BIMS scores: 0 BIMS scores: 1

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA, staff #81)Interviewed about abuse training and intervention.
Behavioral Health Unit Manager (staff #20)Provided information on unit staffing, resident placement, and abuse prevention training.
Restorative Nurse Assistant (staff #37)Reported incident between residents #3 and #9.
Licensed Practical Nurse (LPN, staff #143)Reported incident between residents #4 and #5.
Operations Manager (staff #133)Conducted follow-up visits after resident altercations.

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Nov 22, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding allegations of resident-to-resident physical abuse at Casas Adobes Post Acute Rehab Center.

Complaint Details
The complaint investigation found substantiated incidents of resident-to-resident abuse involving resident #99, including physical altercations and harm such as reddening of the face after being slapped by another resident.
Findings
The facility failed to ensure that resident #99 was free from physical abuse by other residents, with multiple documented incidents of wandering into other residents' rooms, resulting in physical altercations and harm. The facility lacked appropriate care plan interventions for these behaviors despite ongoing incidents.

Deficiencies (1)
Failure to protect resident #99 from physical abuse by other residents, including inadequate care planning for wandering behaviors and lack of interventions to prevent abuse.

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN/staff #23)Interviewed regarding resident #99's wandering and incidents of abuse.
Director of Nursing (DON/staff #49)Interviewed about facility policies and resident transfers related to abuse incidents.

Inspection Report

Routine
Deficiencies: 5 Date: Dec 8, 2022

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, medication administration, restorative nursing services, dialysis care, and clinical record accuracy at Casas Adobes Post Acute Rehab Center.

Findings
The facility was found deficient in several areas including failure to obtain informed consent for psychotropic medication, failure to complete weekly weights as ordered, inconsistent provision of restorative nursing services, lack of pre and post dialysis weight monitoring, and incomplete documentation of advanced directives and code status in clinical records.

Deficiencies (5)
Failure to ensure one of 5 sampled residents was informed of the risks and benefits of a psychotropic medication prior to administration.
Failure to ensure weekly weights for one resident were completed as ordered by the physician.
Failure to provide consistent restorative nursing services according to physician order for one resident.
Failure to ensure ongoing assessment and monitoring for complications before and after dialysis, including pre and post dialysis weights, for one resident.
Failure to ensure clinical record was accurate and complete regarding an advanced directive for one resident.
Report Facts
Sample size: 24 Medication administration days: 5 Weight recorded: 1 Weight value: 128.4 BIMS score: 2 BIMS score: 3 BIMS score: 10

Employees mentioned
NameTitleContext
Director of NursingInterviewed regarding expectations for informed consent and nursing follow-through on physician orders
Behavioral Unit ManagerInterviewed regarding responsibility for obtaining weekly weights
Licensed Practical NurseInterviewed regarding inability to find weekly weights and dialysis weight monitoring
Restorative Nursing AssistantInterviewed regarding provision and documentation of restorative nursing services
Social Services DirectorInterviewed regarding advanced directive and code status documentation
Social Services StaffInterviewed regarding process for updating resident code status and paperwork

Inspection Report

Annual Inspection
Deficiencies: 5 Date: Dec 8, 2022

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, medication administration, restorative nursing services, dialysis care, and clinical record accuracy at Casas Adobes Post Acute Rehab Center.

Findings
The facility was found deficient in ensuring informed consent for psychotropic medication, completing weekly weights as ordered, providing consistent restorative nursing services, monitoring pre- and post-dialysis care, and maintaining accurate clinical records regarding advanced directives. Deficiencies were generally of minimal harm or potential for actual harm affecting a few or some residents.

Deficiencies (5)
Failed to ensure one resident (#110) was informed of the risks and benefits of a psychotropic medication prior to administration.
Failed to ensure weekly weights for one resident (#12) were completed as ordered by the physician.
Failed to provide one resident (#84) consistent restorative nursing services according to physician order.
Failed to ensure ongoing assessment and monitoring for complications before and after dialysis for one resident (#12).
Failed to ensure the clinical record was accurate and complete regarding an advanced directive for one resident (#105).
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 BIMS scores: 2 Weight recorded: 128.4

Employees mentioned
NameTitleContext
Director of Nursing (DON)Interviewed regarding informed consent for psychotropic medications and expectations for nursing care
Behavioral Unit ManagerInterviewed regarding weekly weights for resident #12
Licensed Practical Nurse (LPN) staff #89Interviewed regarding missing weekly weights and dialysis monitoring
Restorative Nursing Assistant (RNA) staff #9Interviewed regarding restorative nursing services for resident #84
Licensed Practical Nurse (LPN) staff #117Interviewed regarding advanced directive documentation and code status binder
Social Services Director staff #87 and Social Services staff #73Interviewed regarding advanced directive changes and documentation

Inspection Report

Routine
Census: 101 Deficiencies: 11 Date: Sep 8, 2021

Visit Reason
The inspection was a routine survey to assess compliance with regulatory requirements including resident rights, advanced directives, abuse reporting, assessments, care planning, wound care, medication administration, infection control, and immunizations.

Findings
The facility was found deficient in multiple areas including failure to honor residents' rights to dignity, inconsistent advanced directives documentation, failure to report injuries of unknown origin, inaccurate Minimum Data Set assessments, incomplete PASRR screenings, incomplete baseline care plans and discharge planning, inadequate pressure ulcer care, administration of medications outside ordered parameters, lapses in infection control practices including hand hygiene and equipment disinfection, and failure to administer and document influenza and pneumococcal vaccinations.

Deficiencies (11)
Failure to ensure staff knocked on resident room doors prior to entering, violating residents' rights to dignity and respect.
Failure to ensure advanced directives were consistent in the clinical record for one resident.
Failure to timely report an injury of unknown origin to the State Survey Agency.
Failure to ensure Minimum Data Set assessments were accurate for two residents.
Failure to ensure a Level I PASRR screening was completed prior to or upon admission for one resident.
Failure to develop and provide a baseline care plan within 48 hours of admission and provide a summary to resident/representative.
Failure to provide effective discharge planning involving the resident.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing, including inconsistent wound assessments and treatment.
Failure to ensure resident's drug regimen was free from unnecessary drugs by administering medications outside ordered parameters.
Failure to implement infection prevention and control program including hand hygiene, disinfection of multi-use equipment, and wound care practices.
Failure to develop and implement policies and procedures for flu and pneumonia vaccinations, including failure to administer vaccines and document consent or refusal.
Report Facts
Census: 101 Pressure ulcer measurements: 14 Pressure ulcer measurements: 4.5 Wound measurements: 3.8 Wound measurements: 5 Wound measurements: 10.5 Wound measurements: 5.5 Wound measurements: 2.8 Blood pressure: 101 Blood pressure: 56 Blood sugar: 75

Employees mentioned
NameTitleContext
Staff #89Unit Manager / Licensed Practical NurseInterviewed regarding knocking policy, care planning, wound care, and infection control
Staff #135Director of NursingInterviewed regarding knocking policy, advanced directives, reporting, assessments, care planning, medication administration, wound care, infection control, and vaccination policies
Staff #67Certified Nursing AssistantInterviewed regarding knocking policy
Staff #14MDS Coordinator / Licensed Practical NurseInterviewed regarding MDS assessment accuracy
Staff #72Assistant Social Services StaffInterviewed regarding PASRR screening
Staff #95Licensed Practical NurseInterviewed regarding wound care and medication administration
Staff #136Wound Nurse / Licensed Practical NurseObserved and interviewed regarding wound care and infection control practices
Staff #45Certified Nursing AssistantObserved and interviewed regarding hand hygiene and equipment disinfection
Staff #108Certified Nursing AssistantInterviewed regarding hand hygiene and equipment disinfection
Staff #59Licensed Practical Nurse / Infection Prevention NurseInterviewed regarding infection control practices
Staff #134Executive DirectorInterviewed regarding facility status and policies

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