Cassena Care at Norwalk

Cassena Care at Norwalk is an Assisted Living Home in Connecticut

Cassena Care at Norwalk is an Assisted Living Home in Connecticut

Cassena Care at Norwalk

23 Prospect St, Norwalk, CT 06850 View Map

Cassena Care at Norwalk is an Assisted Living Home in Connecticut

Cassena Care at Norwalk is an Assisted Living Home in Connecticut

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Overview of Cassena Care at Norwalk

Cassena Care at Norwalk is a beautiful community in Connecticut that offers a comprehensive range of services, including short-term rehabilitation, long-term rehabilitation, and 24-hour skilled nursing home care. Here, residents are welcomed into a nurturing environment, where a highly skilled team and state-of-the-art facilities ensure their utmost comfort and well-being.

No matter the stage or age, Cassena Care at Norwalk is committed to providing the best possible care for seniors. With round-the-clock skilled nursing care and access to physician services, residents receive continuous medical attention tailored to their individual needs. The community also offers specialized services such as occupational, speech, and physical therapy, respiratory therapy, and postoperative care, ensuring that residents have access to the therapies they require. The community also offers IV therapy and a range of other services, ensuring that residents have access to the highest quality of care.

(203) 853‑0010
Home Information NORWALK CARE CENTER
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents tend to stay here longer than similar facilities across the state.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights trail most peers, signaling limited market-rate volume.

Occupancy
Beds
150
Occupancy
79.1%
Total Bed Days Available
54750
Avg. Length of Stay
157 days
Avg. Residents per Day
124
Finance
Home Revenue
$24,230,901.00
Payroll Costs
$6,943,035.00
Profit
$-229,165.00
Total Home Costs
$15,849,489.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
28.7%
House Specifics:
CCN
75159
Owner Name
LEE, YONG
Rural vs. Urban
Urban
County
Western Ct
Type of Control
Proprietary — Individual
Operations
Total Admissions
254
Total Discharges
258
% Medicaid Admissions
28%
% Medicare Admissions
43%
% Private Pay Admissions
29%
% Medicaid Discharges
47%
% Medicare Discharges
32%
% Private Pay Discharges
22%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
1 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
1 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.78 hrs
Number of Fines
2
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
31700
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
4972
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
3734

What does this home offer?

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Housing Options: Private Rooms / Semi-Private Rooms

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Building Type: Two-story

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Transportation Services

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Fitness and Recreation

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Types of Care at Cassena Care at Norwalk

Assisted Living Nursing Home
Contact Cassena Care at Norwalk

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Address 1.0 miles from city center

Address 23 Prospect St, Norwalk, CT 06850

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Comparison Chart

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Compare Assisted Living around Norwalk
The Residence at Selleck‘s Woods
AL

For seniors needing help with daily tasks but not full-time nursing.

Darien
-
No
-
49
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Atria Senior Living Darien
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Darien
-
Yes
-
30
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Brightview on New Canaan
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Norwalk
-
No
-
54
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms / Semi-Private Rooms
Autumn Lake Healthcare at Norwalk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norwalk
150
No
A+
13
NORWALK OPERATIONS LLC
91.5%
$50,724,677.00
$2,605,596.00
5.1%
140.20
3/5
3.3060
3/5
3/5
4/5
1
Private Rooms / Semi-Private Rooms
Cassena Care at Norwalk
AL

For seniors needing help with daily tasks but not full-time nursing.

Norwalk
150
No
-
76
LEE, YONG
79.1%
$24,230,901.00
$6,943,035.00
28.7%
123.70
1/5
3.7777
1/5
3/5
4/5
2
Private Rooms / Semi-Private Rooms

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

187
Total Staff
113
Employees
74
Contractors
51,323
Total Hours (Quarter)
78
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse228.5 Yes
Licensed Practical Nurse267 Yes
Certified Nursing Assistant797.3 Yes
Staff by Category
Administration
2 staff
6.1hs shift avg
Nursing Staff
133 staff
7.3hs shift avg
Physicians & Practitioners
15 staff
6hs shift avg
Therapy Services
24 staff
7.4hs shift avg
Activities & Recreation
1 staff
10.3hs shift avg
Social Services
2 staff
6.8hs shift avg
Dietary Services
4 staff
8hs shift avg
Other Services
6 staff
6.2hs shift avg
Contractor Analysis
22.7%
of total hours from contractors
11,635 contractor hours this quarter
Certified Nursing Assistant: 24 Licensed Practical Nurse: 12 Speech Language Pathologist: 1 Physical Therapy Assistant: 2 Registered Nurse: 10 Diagnostic X-ray Services Staff: 3 Feeding Assistant: 6 Other Physician: 7 Qualified Social Worker: 2 Medical Director: 1 Physician Assistant: 2 Physical Therapy Aide: 1 Respiratory Therapy Technician: 3
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant55247925,65491100%7.3
Licensed Practical Nurse1412267,70691100%7
Registered Nurse1210225,91491100%8.5
Physical Therapist170174,2766167%7.3
Clinical Nurse Specialist5051,3636470%7.4
Other Dietary Services Staff3031,30191100%8.1
Physical Therapy Assistant0229126571%7.5
Mental Health Service Worker3038606673%7.1
Qualified Social Worker0224826976%6.8
Speech Language Pathologist0114545965%7.7
Administrator1014355864%7.5
Nurse Practitioner1013905257%7.5
Therapeutic Recreation Specialist1013313235%10.3
Physical Therapy Aide0113173842%8.3
Feeding Assistant0662564448%2.2
Other Physician0771894651%2.6
Dietitian1011431921%7.5
Respiratory Therapy Technician0331282325%5.3
Medical Director011782629%3
Diagnostic X-ray Services Staff033751314%2.4
Physician Assistant022612123%2.3

Health Inspection History

Source: CMS Health Citations (Sep 2019 – Mar 2025)

6
Inspections
42
Total Citations
1
Critical (J-L)
2
Serious (G-I)
7
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
38
Serious (G-I)
2
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
12
29% of total
Abuse, Neglect & Exploitation
7
17% of total
Pharmacy Services
5
12% of total
Resident Rights
4
10% of total
Infection Control
3
7% of total
Administration
2
5% of total
Citation Sources
Standard Inspections 26
Complaint Investigations 16
State Comparison (CT)
Avg Citations (State)
32
This Facility: 42
Avg Critical (State)
0.3
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 19, 2025 D Abuse/NeglectF0600 Corrected
Oct 09, 2024 G Abuse/NeglectF0600 Corrected
Oct 09, 2024 E Abuse/NeglectF0603 Corrected
Oct 09, 2024 C AdministrationF0838 Corrected
Oct 09, 2024 E EnvironmentalF0908 Corrected
Oct 09, 2024 E Infection ControlF0880 Corrected
Oct 09, 2024 E Infection ControlF0883 Corrected
Oct 09, 2024 E Infection ControlF0887 Corrected
Oct 09, 2024 E NutritionF0812 Corrected
Oct 09, 2024 D PharmacyF0755 Corrected
Oct 09, 2024 D PharmacyF0761 Corrected
Oct 09, 2024 D Quality of CareF0684 Corrected
Oct 09, 2024 D Care PlanningF0644 Corrected
Oct 09, 2024 E Care PlanningF0657 Corrected
Oct 26, 2023 H Abuse/NeglectF0600 Corrected
Oct 26, 2023 D Abuse/NeglectF0609 Corrected
Oct 26, 2023 D Abuse/NeglectF0610 Corrected
Oct 26, 2023 D AdministrationF0835 Corrected
Oct 26, 2023 D Nursing ServicesF0725 Corrected
Oct 26, 2023 D Nursing ServicesF0726 Corrected
Oct 26, 2023 D PharmacyF0761 Corrected
Oct 26, 2023 D Quality of CareF0677 Corrected
Oct 26, 2023 E Quality of CareF0684 Corrected
Oct 26, 2023 K Quality of CareF0689 Corrected
Oct 26, 2023 D Quality of CareF0695 Corrected
Oct 26, 2023 D Resident RightsF0580 Corrected
May 26, 2023 D Quality of CareF0684 Corrected
May 26, 2023 D Care PlanningF0842 Corrected
Mar 29, 2022 D Abuse/NeglectF0600 Corrected
Mar 29, 2022 D PharmacyF0761 Corrected
Mar 29, 2022 D Quality of CareF0677 Corrected
Mar 29, 2022 D Quality of CareF0684 Corrected
Mar 29, 2022 D Quality of CareF0692 Corrected
Mar 29, 2022 D Care PlanningF0656 Corrected
Mar 29, 2022 D Care PlanningF0657 Corrected
Mar 29, 2022 E Resident RightsF0559 Corrected
Mar 29, 2022 D Resident RightsF0585 Corrected
Sep 19, 2019 D PharmacyF0761 Corrected
Sep 19, 2019 D Quality of CareF0689 Corrected
Sep 19, 2019 D Quality of CareF0697 Corrected
Sep 19, 2019 D Quality of CareF0790 Corrected
Sep 19, 2019 D Resident RightsF0580 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Connecticut Seniors

Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
  • General: Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics: Two tiers (state and Medicaid); waitlists possible.
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
  • General: Caregiver of senior with dementia, Connecticut resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • CT Specifics: Limited to dementia caregivers; capped funding.
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
  • General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025): ~$41,000/year (individual, adjusted annually).
  • Asset Limits: Not specified; focus is income-based.
  • CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
  • General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits: None since 2023 policy change.
  • CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Connecticut Seniors

CHCPE

Connecticut Home Care Program for Elders

Requirements:
  • General:
    Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits:
    State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits:
    $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics:
    Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care

Statewide Respite Care Program

Requirements:
  • General:
    Caregiver of senior with dementia, Connecticut resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • CT Specifics:
    Limited to dementia caregivers; capped funding.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program

Congregate Housing Services Program (CHSP)

Requirements:
  • General:
    Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025):
    ~$41,000/year (individual, adjusted annually).
  • Asset Limits:
    Not specified; focus is income-based.
  • CT Specifics:
    Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits:
    None since 2023 policy change.
  • CT Specifics:
    Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • CT Specifics:
    Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

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