Total health inspections
6
Connecticut average 5.7
Last Health inspection on Mar 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living Home
Cassena Care at Norwalk
Cassena Care at Norwalk is a beautiful community in Connecticut that offers a comprehensive range of services, including short-term rehabilitation, long-term rehabilitation, and 24-hour skilled nursing home care. Here, residents are welcomed into a nurturing environment, where a highly skilled team and state-of-the-art facilities ensure their utmost comfort and well-being.
No matter the stage or age, Cassena Care at Norwalk is committed to providing the best possible care for seniors. With round-the-clock skilled nursing care and access to physician services, residents receive continuous medical attention tailored to their individual needs. The community also offers specialized services such as occupational, speech, and physical therapy, respiratory therapy, and postoperative care, ensuring that residents have access to the therapies they require. The community also offers IV therapy and a range of other services, ensuring that residents have access to the highest quality of care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
150
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.2%
Residents per day (avg)
124
Occupancy rate
84.2%
Residents per day (avg)
124
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
36% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
32% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
32% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$28.6M
Operating loss
-$95.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$28,611,345.00
Operating loss
$-95,544.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.7M
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Cassena Care at Norwalk
Assisted Living
Nursing Home
Health Inspection History
Inspections
Total health citations
42
Connecticut average 32
Citations per inspection
7
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 42 citations resulted from standard inspections; and 16 of 42 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
233% worse than Connecticut averageConnecticut average: 0.3
Serious Health citations
2
2
186% worse than Connecticut averageConnecticut average: 0.7
1 critical citation
2 serious citations
38 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 19, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 19, 2025
Corrected
Abuse/Neglect serious citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 09, 2024
Corrected
Administration minor citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 09, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Oct 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Norwalk The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Cassena Care at Norwalk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norwalk
150
No
-
76
Private Rooms / Semi-Private Rooms
Autumn Lake Healthcare at Norwalk
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norwalk
150
No
A+
13
Private Rooms / Semi-Private Rooms
Atria Senior Living Darien
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Darien (Noroton)
-
Yes
-
30
Private Rooms / Semi-Private Rooms
Brightview on New Canaan
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Norwalk
-
No
-
54
Private Rooms / Semi-Private Rooms
The Residence at Selleck‘s Woods
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Darien (Darien Downtown)
-
No
-
49
Studio / 1 Bed / 2 Bed
Places of interest near Cassena Care at Norwalk
1.0 miles from city center — 7.94 miles to nearest hospital (Stamford Hospital)
23 Prospect St, Norwalk, CT 06850
Calculate Travel Distance to Cassena Care at Norwalk
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
187
Employees
113
Contractors
74
Staff to resident ratio
1.51:1
20% worse than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
78
Average shift
7.2 hours
0% compared with Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
51,323
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
79
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
22.7%
11,635 contractor hours this quarter
Certified Nursing Assistant: 24
Licensed Practical Nurse: 12
Registered Nurse: 10
Other Physician: 7
Feeding Assistant: 6
Diagnostic X-ray Services Staff: 3
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Physician Assistant: 2
Speech Language Pathologist: 1
Medical Director: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 55 | 24 | 79 | 25,654 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 14 | 12 | 26 | 7,706 | 91 | 100% | 7 |
| Registered Nurse | 12 | 10 | 22 | 5,914 | 91 | 100% | 8.5 |
| Physical Therapist | 17 | 0 | 17 | 4,276 | 61 | 67% | 7.3 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,363 | 64 | 70% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,301 | 91 | 100% | 8.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 912 | 65 | 71% | 7.5 |
| Mental Health Service Worker | 3 | 0 | 3 | 860 | 66 | 73% | 7.1 |
| Qualified Social Worker | 0 | 2 | 2 | 482 | 69 | 76% | 6.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 454 | 59 | 65% | 7.7 |
| Administrator | 1 | 0 | 1 | 435 | 58 | 64% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 390 | 52 | 57% | 7.5 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 331 | 32 | 35% | 10.3 |
| Physical Therapy Aide | 0 | 1 | 1 | 317 | 38 | 42% | 8.3 |
| Feeding Assistant | 0 | 6 | 6 | 256 | 44 | 48% | 2.2 |
| Other Physician | 0 | 7 | 7 | 189 | 46 | 51% | 2.6 |
| Dietitian | 1 | 0 | 1 | 143 | 19 | 21% | 7.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 128 | 23 | 25% | 5.3 |
| Medical Director | 0 | 1 | 1 | 78 | 26 | 29% | 3 |
| Diagnostic X-ray Services Staff | 0 | 3 | 3 | 75 | 13 | 14% | 2.4 |
| Physician Assistant | 0 | 2 | 2 | 61 | 21 | 23% | 2.3 |
79 Certified Nursing Assistant
% of Days
100%
26 Licensed Practical Nurse
% of Days
100%
22 Registered Nurse
% of Days
100%
17 Physical Therapist
% of Days
67%
5 Clinical Nurse Specialist
% of Days
70%
3 Other Dietary Services Staff
% of Days
100%
2 Physical Therapy Assistant
% of Days
71%
3 Mental Health Service Worker
% of Days
73%
2 Qualified Social Worker
% of Days
76%
1 Speech Language Pathologist
% of Days
65%
1 Administrator
% of Days
64%
1 Nurse Practitioner
% of Days
57%
1 Therapeutic Recreation Specialist
% of Days
35%
1 Physical Therapy Aide
% of Days
42%
6 Feeding Assistant
% of Days
48%
7 Other Physician
% of Days
51%
1 Dietitian
% of Days
21%
3 Respiratory Therapy Technician
% of Days
25%
1 Medical Director
% of Days
29%
3 Diagnostic X-ray Services Staff
% of Days
14%
2 Physician Assistant
% of Days
23%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
124 residents
Residents by payment source
Medicare
22 residents (17.7%)
Medicaid
95 residents (76.6%)
Private pay or other
7 residents (5.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.3
40% better than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
39% better than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.5%
Percent of long-stay residents whose need for help with daily activities has increased
8.5%
55% better than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.6%
Percent of long-stay residents whose ability to move independently worsened
9.6%
50% better than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
18% better than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
12% better than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
46% worse than Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
56% better than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.5%
Percent of long-stay residents who lose too much weight
3.5%
45% better than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
84.2%
Percent of long-stay residents who have depressive symptoms
84.2%
456% worse than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.9%
Percent of long-stay residents who received an antipsychotic medication
15.9%
7% better than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
75.8%
13% worse than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Connecticut averageConnecticut average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.9%
20% worse than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
41% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
62.8%
10% worse than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$198K
354% higher than Connecticut averageConnecticut average: $44K
Number of fines
2
15% more fines than Connecticut averageConnecticut average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
654% more payment denials than Connecticut averageConnecticut average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$198K
Connecticut average
$44K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 9, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 9, 2024
$38K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 26, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 26, 2023
$160K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 26, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 26, 2023
27 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Cassena Care at Norwalk based on CMS SNF Cost Reports.
Occupancy Rate
84.2%
↑ 10.4pp vs 2022
Net Income
-$95,544
↑ ~$134K vs 2022
Total Payroll
$11,973,687
↑ ~$1.4M vs 2022
Profit Margin
-0.3%
↑ 0.6pp vs 2022
Loading trend charts...
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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