Inspection Reports for
Catalina Post-Acute & Rehabilitation

2611 N Warren Ave, Tucson, AZ 85719, AZ, 85719

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 6.5 deficiencies/year

Deficiencies are regulatory findings recorded during state inspections.

76% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2024
2025

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Oct 29, 2025

Visit Reason
The inspection was conducted to identify deficiencies related to the accuracy of resident assessments, specifically focusing on Resident #91's assessment and care planning.

Findings
The facility failed to ensure Resident #91's assessment was accurate and reflective of her condition, particularly regarding a chronic left humerus fracture and shoulder dislocation. This deficiency could result in the resident not receiving appropriate care necessary for her wellbeing.

Deficiencies (1)
Failure to ensure Resident #91's assessment was accurate and reflective of her status, including missing documentation of a chronic left humerus fracture and shoulder dislocation in the care plan.
Report Facts
Residents affected: 1 Date survey completed: Oct 29, 2025 Date of resident discharge: Oct 10, 2025 Date of x-ray: Aug 28, 2025 Date of admission record: Sep 10, 2025 Date of care plan initiation: Sep 11, 2025 Date of physical therapy evaluation: Sep 11, 2025 Date of occupational therapy evaluation: Sep 11, 2025 Date of physician order for x-ray: Oct 8, 2025 Date of physician order for sling use: Oct 9, 2025 Date of daily skilled note: Oct 8, 2025 Date of nursing note: Oct 9, 2025 Date of daily skilled note monitoring condition: Oct 9, 2025 Date of interviews: Oct 30, 2025

Employees mentioned
NameTitleContext
Staff #84Registered Nurse (RN)Observed Resident #91 moving left arm and noted shoulder was not in place
Staff #4Certified Nursing Assistant (CNA)Reported observations about Resident #91's extremities and shoulder condition
Staff #77Certified Nursing Assistant (CNA)Provided care observations including left arm positioning and resident responses
Staff #22Licensed Practical Nurse (LPN)Described assessment procedures and recalled Resident #91's condition
Staff #1Licensed Practical Nurse (LPN)Explained admission assessments and recalled care for Resident #91
Staff #82Assistant Director of Nursing (ADON)Discussed admission assessments and communication issues regarding therapy notes
Staff #28Director of Nursing (DON)Reviewed assessments and care planning related to Resident #91's shoulder injury

Inspection Report

Routine
Census: 99 Deficiencies: 5 Date: Sep 16, 2025

Visit Reason
The inspection was conducted to assess compliance with professional standards of quality in a nursing facility, including medication administration, respiratory care, dialysis services, nursing staffing, and food safety practices.

Findings
The facility was found deficient in multiple areas including improper administration of pain medication outside physician parameters, lack of oxygen orders for a resident on oxygen therapy, incorrect dialysis assessment scheduling, failure to have an RN on duty for 8 consecutive hours on a specific day, and failure to properly label and date food items in the kitchen.

Deficiencies (5)
Failure to ensure that 1 out of 23 residents received pain medication as ordered by the physician, including administration outside prescribed parameters.
Failure to ensure an oxygen order was in place for 1 of 27 sampled residents, resulting in oxygen administration without proper orders or documentation.
Failure to ensure that one out of 12 dialysis residents was properly assessed as ordered by the physician, with pre- and post-dialysis vitals taken on incorrect days.
Failure to have a registered nurse on duty for at least 8 consecutive hours on February 8, 2025, despite census of 99 residents.
Failure to ensure that food is labeled and dated in accordance with food safety practices, including unlabeled and undated food items in the kitchen and freezer.
Report Facts
Residents affected: 23 Residents affected: 27 Residents affected: 12 Census: 99 RN coverage hours: 0 Food item date: 2025

Employees mentioned
NameTitleContext
Licensed Practical Nurse Staff #1Licensed Practical NurseInterviewed regarding medication administration and dialysis care
Director of Nursing Staff #51Director of NursingInterviewed regarding medication administration, oxygen orders, dialysis care, and RN staffing
Licensed Practical Nurse Staff #65Licensed Practical NurseInterviewed regarding oxygen orders for resident #45
Director of Respiratory Therapy Staff #4Director of Respiratory TherapyInterviewed regarding oxygen orders and respiratory therapy follow-up
Cook Staff #55CookInterviewed regarding food labeling and storage practices
Dietary Supervisor Staff #101Dietary SupervisorInterviewed regarding food labeling and storage expectations
Administrator Staff #88AdministratorInterviewed regarding food labeling and storage expectations

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Jun 23, 2025

Visit Reason
The inspection was conducted following a complaint and investigation into an unlicensed individual impersonating a registered nurse and providing care at the facility.

Complaint Details
The complaint investigation substantiated that registry RN Staff #467 impersonated a licensed nurse and worked without a verified license, confirmed by facility investigation and interviews with Human Resources and Director of Nursing.
Findings
The facility substantiated that a registry RN (Staff #467) had impersonated a licensed nurse using another individual's RN license and worked without a verified license, posing potential harm to residents. The facility lacked proper cross-checks for license verification at the time.

Deficiencies (1)
Failure to ensure a Registered Nurse from a staffing agency had the specific competencies and valid licensure necessary to care for residents.
Report Facts
Scheduled shifts worked: 13

Employees mentioned
NameTitleContext
Human Resources ManagerHuman Resources ManagerInterviewed regarding hiring and verification process for registry staff including Staff #467
Director of NursingDirector of NursingInterviewed regarding license verification and facility expectations for licensed staff

Inspection Report

Routine
Deficiencies: 1 Date: Aug 8, 2024

Visit Reason
The inspection was conducted to assess compliance with facility policies regarding activities of daily living (ADL) care, specifically focusing on whether residents received scheduled bathing and showering services as required.

Findings
The facility failed to ensure that two residents (#21 and #52) consistently received the required two showers per week as per facility policy, with documentation showing missed showers and incomplete records. Staff interviews confirmed expectations for shower schedules and documentation, but noted refusals and lack of documentation for some missed care.

Deficiencies (1)
Failure to ensure residents received activities of daily living (ADL) care per facility policy, specifically missed showers for residents #21 and #52.
Report Facts
Showers provided: 1 Showers provided: 1 Shower frequency policy: 2

Employees mentioned
NameTitleContext
Certified Nursing AssistantInterviewed regarding shower schedules and resident refusals.
Licensed Practical NurseInterviewed about shower assignments, skin checks, and documentation.
Director of NursingInterviewed about expectations for shower schedules and documentation.

Inspection Report

Routine
Deficiencies: 1 Date: Jul 9, 2024

Visit Reason
The inspection was conducted due to concerns about the facility's failure to maintain safe room temperatures, which put residents at risk of harm such as lack of sleep and heat stroke.

Findings
The facility failed to ensure room temperatures were within the safe range, with temperatures reaching as high as 85 degrees Fahrenheit. Multiple residents reported discomfort and difficulty sleeping due to the heat. Temporary cooling units were placed, and a new HVAC unit was ordered but not yet installed. Documentation of temperature checks was incomplete, and staff interviews revealed inconsistent monitoring.

Deficiencies (1)
Failure to maintain room temperatures within safe range, risking resident harm such as lack of sleep and heat stroke.
Report Facts
Temperature readings: 85 Number of residents interviewed: 8 Number of portable cooling units placed: 11 Temperature check frequency: 2

Employees mentioned
NameTitleContext
Director of NursingInterviewed about emergency plan and measures taken to combat heat
Certified Nursing AssistantReported residents' complaints about heat and air conditioning failure
Maintenance SupervisorReported on air conditioning repairs and temperature monitoring practices
AdministratorProvided information on temperature thresholds and emergency plan
Maintenance Staff #158Conducted temperature observations and reported on air conditioning failure

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Dec 27, 2023

Visit Reason
The inspection was conducted due to a complaint regarding the facility's failure to honor a resident's code status and advance directives during a medical emergency.

Complaint Details
The complaint investigation found that CPR was initiated on a resident with a Do Not Attempt Resuscitation (DNR) order, contrary to the resident's advance directives and physician orders. The facility acknowledged the failure to respect the resident's wishes.
Findings
The facility failed to ensure that a resident's Do Not Attempt Resuscitation (DNR) order was followed, as CPR was initiated despite the resident's documented refusal of resuscitation measures. Interviews with staff confirmed that CPR should not have been performed given the resident's code status.

Deficiencies (1)
Failure to provide basic life support, including CPR, prior to the arrival of emergency medical personnel, subject to physician orders and the resident’s advance directives.
Report Facts
Residents Affected: 2

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) staff #27Certified Nursing AssistantInterviewed regarding knowledge of code status and response to resident found not breathing
Registered Nurse (RN) staff #85Registered NurseInterviewed regarding knowledge of code status and CPR procedures
Director of Nursing (DON) staff #65Director of NursingInterviewed regarding facility policy on code status and expectations about CPR initiation

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jul 7, 2023

Visit Reason
The inspection was conducted to investigate complaints regarding medication administration and pressure ulcer care for resident #140 at Catalina Post Acute and Rehabilitation.

Complaint Details
The complaint investigation found that medication administration errors occurred with missed doses and lack of physician notification. The facility also failed to provide ordered wound care treatments. Interviews with nursing staff and the Director of Nursing confirmed these issues and non-compliance with facility policies.
Findings
The facility failed to ensure medication was administered as ordered and that the physician was notified of missed doses for resident #140. Additionally, the facility failed to provide appropriate pressure ulcer care and prevent new ulcers from developing for the same resident. Documentation and staff interviews revealed missed medication doses and treatments, lack of physician notification, and incomplete signing of medication and treatment administration records.

Deficiencies (2)
Medication was not administered as ordered for resident #140, including missed doses of Vancomycin, Meropenem, and Levofloxacin, and the physician was not notified.
Failure to provide appropriate pressure ulcer care and prevent new ulcers for resident #140, including missed wound treatments as ordered.
Report Facts
Missed medication administrations: 8 Pressure ulcer measurements: 2.5 Pressure ulcer measurements: 4 Pressure ulcer measurements: 3 Pressure ulcer measurements: 19 Pressure ulcer measurements: 17 Pressure ulcer measurements: 3

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN/staff #67)Interviewed regarding medication administration and emergency medication supply
Director of Nursing (DON/staff #20)Interviewed regarding medication administration practices, physician notification, and documentation expectations
Wound Registered Nurse (RN/staff #133)Interviewed regarding wound care assessments and treatment administration

Inspection Report

Routine
Deficiencies: 7 Date: Jul 7, 2023

Visit Reason
The inspection was conducted to assess compliance with healthcare regulations related to medication administration, pressure ulcer care, feeding tube management, respiratory care, medication storage, food safety, and waste disposal at Catalina Post Acute and Rehabilitation.

Findings
The facility was found deficient in multiple areas including failure to administer medications as ordered and notify physicians, incomplete pressure ulcer treatments, improper feeding tube medication administration, unnecessary oxygen therapy without physician notification, improper labeling and storage of insulin vials, unlabeled and expired food items, and unsanitary conditions around outside dumpsters.

Deficiencies (7)
Failure to ensure medication was administered as ordered for one resident (#140) and that a physician was notified.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing for resident (#140).
Failure to ensure one resident (#19) with an enteral feeding tube received appropriate treatment and services to prevent complications.
Failure to ensure one resident (#11) did not receive unnecessary oxygen therapy, risking respiratory acidosis and death.
Failure to ensure multi-dose insulin vials were dated and discarded within required time frames and properly labeled.
Failure to ensure food items were labeled and dated when opened, including presence of expired and discolored food.
Failure to ensure the area around outside dumpsters was free of refuse/garbage, creating unsanitary conditions.
Report Facts
Missed medication administrations: 8 Pressure ulcer measurements: 2.5 Pressure ulcer measurements: 4 Pressure ulcer measurements: 3 Pressure ulcer measurements: 19 Pressure ulcer measurements: 17 Pressure ulcer measurements: 3 Tube feeding rate: 85 Tube feeding volume: 1360 Medication flush volume: 100 Insulin vial volume: 5 Insulin vial volume: 3

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)Interviewed regarding medication administration and emergency medication supply
Director of Nursing (DON)Interviewed regarding medication administration expectations and oxygen therapy
Wound Registered Nurse (RN)Interviewed regarding wound care and treatment administration
Registered Nurse (RN)Observed medication administration for feeding tube resident
Pharmacy ConsultantInterviewed regarding feeding tube medication administration and flushing
Licensed Vocational Nurse (LVN)Interviewed regarding oxygen therapy and physician notification
Licensed Practical Nurse (LPN)Interviewed regarding insulin vial labeling and storage
Dietary SupervisorInterviewed regarding food labeling, storage, and refuse conditions
AdministratorInterviewed regarding expectations for food safety and refuse management

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Mar 24, 2023

Visit Reason
The inspection was conducted following a complaint of resident abuse involving Resident #13, triggered by an incident reported on 01/15/23 where the resident alleged rough treatment by staff during a shower.

Complaint Details
The complaint investigation was substantiated based on interviews with staff and the resident's daughter, and review of the 5-day Investigative Report. The facility did not fully document the incident or complete a full skin assessment as required. The resident reported being squeezed and roughly handled by a CNA during a shower on 01/15/23.
Findings
The facility failed to implement its abuse policy after the report of abuse was received. Interviews and record reviews revealed that the resident was allegedly squeezed and roughly handled by a Certified Nursing Assistant during a shower, causing pain and distress. The facility did not fully document or assess the resident's condition following the incident as required by policy.

Deficiencies (1)
Failure to implement abuse policy after a report of resident abuse was received for one resident.
Report Facts
Residents Affected: 1 Sample Size: 2

Inspection Report

Routine
Deficiencies: 6 Date: Jul 21, 2022

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, medication administration, pressure ulcer treatment, mobility services, fall management, and infection control practices at Catalina Post Acute and Rehabilitation.

Findings
The facility was found deficient in multiple areas including failure to provide appropriate treatment and care according to orders, inconsistent pressure ulcer care, inadequate restorative and mobility services, failure to assess residents after falls, administration of unnecessary medications, and lapses in infection prevention and control practices such as improper glucometer disinfection and hand hygiene.

Deficiencies (6)
Failure to ensure one resident received treatment and care according to professional standards, including delayed treatment for abnormal blood sugar and lack of vital sign monitoring during condition changes.
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing for two residents, including missed treatments on multiple dates.
Failure to provide appropriate care to maintain or improve range of motion and mobility, including lack of monitoring of orthopedic boot use and missed restorative nursing services.
Failure to ensure consistent assessment and monitoring of a resident after repeated falls.
Failure to ensure residents were not administered unnecessary medications, including administration of antihypertensives outside ordered parameters.
Failure to implement infection prevention and control program adequately, including improper glucometer cleaning between residents, inadequate hand hygiene during wound care, and lack of infection control signage at facility entrances.
Report Facts
Residents affected: 1 Residents affected: 2 Residents affected: 5 Residents affected: 3 Residents affected: 4 Medication administrations outside parameters: 9 Medication administrations outside parameters: 3 Medication administrations outside parameters: 1

Employees mentioned
NameTitleContext
Staff #49Licensed Practical NurseInterviewed regarding fall assessments and medication administration
Staff #68Director of NursingProvided multiple interviews regarding nursing expectations, medication administration, wound care, and infection control
Staff #74Registered Nurse / Infection Control PreventionistInterviewed regarding glucometer cleaning and infection control signage
Staff #79Certified Nursing AssistantInterviewed regarding orthopedic boot application
Staff #94Licensed Practical Nurse / Wound NurseObserved and interviewed regarding wound care practices
Staff #99Licensed Practical NurseObserved and interviewed regarding glucometer use and cleaning
Staff #54Registered NurseInterviewed regarding medication administration and parameters
Staff #136Director of NursingInterviewed regarding wound care and fall management
Staff #96Physical TherapistInterviewed regarding restorative nursing orders and coordination
Staff #118AdministratorProvided infection control signage documentation

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