Inspection Reports for Cedar Crossings

6003 SE 136th Avenue, Portland, OR, 97236

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 32.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

382% worse than Oregon average
Oregon average: 6.7 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2024
2025

Inspection Report

Capacity: 89 Deficiencies: 2 Date: Dec 10, 2025

Visit Reason
No deficiencies identified during this Complaint, Re-Licensure survey.

Findings
No deficiencies identified during this Complaint, Re-Licensure survey.

Deficiencies (2)
F0000 - INITIAL COMMENTS
M0000 - Initial Comments

Inspection Report

Capacity: 89 Deficiencies: 2 Date: May 5, 2025

Visit Reason
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Findings
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Deficiencies (2)
F0000 - INITIAL COMMENTS
M0000 - Initial Comments

Inspection Report

Capacity: 89 Deficiencies: 2 Date: Mar 20, 2025

Visit Reason
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Findings
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Deficiencies (2)
F0000 - INITIAL COMMENTS
M0000 - Initial Comments

Inspection Report

Capacity: 89 Deficiencies: 20 Date: Jan 17, 2025

Visit Reason
Multiple deficiencies identified including unsafe environment, notice requirements, quality of care, accident hazards, respiratory care, dialysis, staffing, nurse aide training, drug regimen review, medication storage, dental services, garbage disposal, infection control, and in-service training. Many deficiencies were corrected on revisit but some remained not corrected.

Findings
Multiple deficiencies identified including unsafe environment, notice requirements, quality of care, accident hazards, respiratory care, dialysis, staffing, nurse aide training, drug regimen review, medication storage, dental services, garbage disposal, infection control, and in-service training. Many deficiencies were corrected on revisit but some remained not corrected.

Deficiencies (20)
F0000 - INITIAL COMMENTS
F0584 - Safe/Clean/Comfortable/Homelike Environment
F0623 - Notice Requirements Before Transfer/Discharge
F0625 - Notice of Bed Hold Policy Before/Upon Trnsfr
F0684 - Quality of Care
F0689 - Free of Accident Hazards/Supervision/Devices
F0695 - Respiratory/Tracheostomy Care and Suctioning
F0698 - Dialysis
F0725 - Sufficient Nursing Staff
F0730 - Nurse Aide Peform Review-12 hr/yr In-Service
F0756 - Drug Regimen Review, Report Irregular, Act On
F0761 - Label/Store Drugs and Biologicals
F0791 - Routine/Emergency Dental Srvcs in NFs
F0814 - Dispose Garbage and Refuse Properly
F0880 - Infection Prevention & Control
F0947 - Required In-Service Training for Nurse Aides
M0000 - Initial Comments
M0183 - Nursing Services: Minimum CNA Staffing
M0185 - Bariatric Criteria and Services
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report

Routine
Deficiencies: 14 Date: Jan 17, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident safety, care, environment, staffing, medication management, infection control, and other aspects of facility operations.

Findings
The facility was found deficient in multiple areas including maintaining a safe and homelike environment, providing timely transfer and bed hold notices, implementing care and treatment orders, ensuring safe smoking practices, respiratory care, dialysis medication administration, staffing adequacy, medication storage, infection control practices, and staff training. Several residents were affected by these deficiencies, with risks ranging from physical harm to lack of proper care and oversight.

Deficiencies (14)
Failed to maintain a safe, clean, and homelike environment, including tripping hazards in dining rooms and resident rooms.
Failed to provide timely transfer notices with appeal rights to residents and their representatives upon hospital transfer.
Failed to provide written bed hold notification including reserved payment at time of hospital transfer.
Failed to provide care and treatment for edema by not implementing compression stocking orders.
Failed to ensure timely smoking assessments and safe storage of smoking materials for residents who smoke.
Failed to provide safe and appropriate respiratory care; BIPAP machine was dusty, improperly stored, and lacked physician orders.
Failed to administer medications timely on dialysis days and ensure dialysis communication forms were accurate and complete.
Failed to provide sufficient nursing staff to meet residents' needs, resulting in long call light response times.
Failed to ensure annual performance reviews for nurse aides were completed.
Failed to ensure drugs and biologicals were properly labeled, stored securely, and not expired in medication carts.
Failed to ensure waste was properly contained in dumpsters and garbage storage area was sanitary.
Failed to follow infection control practices including enhanced barrier precautions for residents with Foley catheters and PEG tubes.
Failed to ensure nurse aides received required annual in-service training hours.
Failed to ensure pharmacist recommendations were addressed for unnecessary medication management.
Report Facts
Call light response times: 16 Call light response times: 3 Call light response times: 6 Call light response times: 6 Call light response times: 7 Call light response times: 3 Call light response times: 6 Call light response times: 17 Call light response times: 10 Missed medication opportunities: 20 Bariatric residents: 4 Bariatric residents: 5 Dates not meeting CNA ratios: 8 Dates not meeting bariatric staffing ratios: 15

Employees mentioned
NameTitleContext
Staff 2DNSAcknowledged long call light response times and staffing struggles; confirmed lack of pharmacist follow-up and missing annual reviews and training
Staff 1AdministratorAcknowledged staffing struggles and missing annual reviews and training
Staff 10Maintenance DirectorAcknowledged tripping hazards and garbage containment issues
Staff 23LPNAdministered pain medication to Resident 50 before dialysis; confirmed medication administration practices
Staff 25LPNConfirmed Resident 50 medication administration and dialysis communication issues
Staff 4RNCMReported no follow-up on pharmacist recommendation for Resident 66
Staff 35CNAObserved not wearing gown during care for Resident 36 requiring enhanced barrier precautions
Staff 41CNAObserved providing care to Resident 49 without full PPE

Inspection Report

Routine
Deficiencies: 13 Date: Jan 17, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, safety, environment, staffing, medication management, infection control, and other aspects of facility operations.

Findings
The facility was found deficient in multiple areas including maintaining a safe and homelike environment, providing timely transfer and bed hold notifications, implementing care and treatment orders, ensuring safe smoking practices, respiratory care, dialysis medication administration, staffing adequacy, medication storage and labeling, dental care, infection control, and staff training. Several residents were at risk due to these deficiencies.

Deficiencies (13)
Failed to maintain a safe, clean, and homelike environment with tripping hazards and damaged flooring in resident areas.
Failed to provide written transfer notices with appeal rights to residents and their representatives upon hospital transfer.
Failed to provide written bed hold notification including reserved payment at time of hospital transfer.
Failed to provide care and treatment for edema as ordered, including failure to implement compression stocking orders.
Failed to complete timely smoking assessments and ensure smoking materials were stored safely for residents who smoke.
Failed to ensure respiratory services and equipment maintenance for a resident using a BIPAP machine.
Failed to administer medications timely and ensure dialysis communication forms were accurate and complete for a resident receiving dialysis.
Failed to provide sufficient nursing staff to meet residents' needs, resulting in long call light response times and unmet ADL care needs.
Failed to ensure annual performance reviews were completed for nurse aides.
Failed to ensure drugs and biologicals were properly labeled, stored securely, and not expired in medication carts.
Failed to provide or obtain dental services for a resident with unmet dental care needs.
Failed to implement infection prevention and control practices including enhanced barrier precautions for residents with Foley catheters and other infection risks.
Failed to ensure nurse aides received required annual in-service training hours.
Report Facts
Call light response times: 16 Call light response times: 3 Call light response times: 17 Call light response times: 10 Call light response times: 6 Call light response times: 6 Call light response times: 7 Call light response times: 3 Call light response times: 6 Medication administration opportunities: 20 Bariatric residents: 4 Bariatric residents: 5

Employees mentioned
NameTitleContext
Staff 1AdministratorAcknowledged staffing and training deficiencies
Staff 2Director of Nursing Services (DNS)Acknowledged staffing, training, medication, and infection control deficiencies
Staff 3RN Care Manager (RNCM)Acknowledged respiratory and dialysis medication deficiencies
Staff 4RN Care Manager (RNCM)Reported lack of follow-up on pharmacist recommendations
Staff 5LPN Resident Care ManagerAcknowledged medication cart storage deficiencies
Staff 7Staffing CoordinatorReported difficulty covering shifts and meeting staffing ratios
Staff 8Infection PreventionistConfirmed failure to follow enhanced barrier precautions
Staff 9Dietary ManagerAcknowledged garbage disposal deficiencies
Staff 10Maintenance DirectorAcknowledged environmental and garbage disposal deficiencies
Staff 20RNObserved infection control and dental care deficiencies
Staff 21CMAReported dialysis medication administration practices
Staff 22LPNReported dialysis medication administration concerns
Staff 23LPNObserved dialysis medication administration and medication cart issues
Staff 25LPNReported dialysis medication administration and smoking materials storage non-compliance
Staff 27CNAReported smoking materials storage non-compliance
Staff 28CNAReported smoking materials storage non-compliance
Staff 29CNAReported smoking materials storage non-compliance
Staff 30CMAReported smoking materials storage non-compliance
Staff 31LPNReported smoking policy confusion and respiratory care
Staff 32CNAReported respiratory care and resident refusal of BIPAP
Staff 33LPN Resident Care ManagerReported failure to implement compression stocking order
Staff 35CNAObserved failure to follow enhanced barrier precautions
Staff 38CNAReported call light response delays due to staffing
Staff 39CNAReported call light response delays due to staffing

Inspection Report

Capacity: 89 Deficiencies: 2 Date: Oct 30, 2024

Visit Reason
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Findings
No deficiencies identified during this Complaint, Licensure Complaint, State Licensure survey.

Deficiencies (2)
F0000 - INITIAL COMMENTS
M0000 - Initial Comments

Inspection Report

Capacity: 89 Deficiencies: 6 Date: Oct 3, 2024

Visit Reason
Deficiencies identified related to reasonable accommodations, permitting residents to return, discharge planning, dental services, and initial comments. Some deficiencies were corrected on revisit but many remained not corrected.

Findings
Deficiencies identified related to reasonable accommodations, permitting residents to return, discharge planning, dental services, and initial comments. Some deficiencies were corrected on revisit but many remained not corrected.

Deficiencies (6)
F0000 - INITIAL COMMENTS
F0558 - Reasonable Accommodations Needs/Preferences
F0626 - Permitting Residents to Return to Facility
F0660 - Discharge Planning Process
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Oct 3, 2024

Visit Reason
The inspection was conducted based on public complaints regarding the facility's failure to provide requested bed rails for a resident, failure to permit a resident to return after therapeutic leave, and failure to provide meals for a resident upon discharge during extended transport.

Complaint Details
The visit was complaint-related based on public complaints received on 6/28/24 regarding bed rails, 5/3/24 regarding discharge and belongings locked, and issues related to discharge meal provision. The complaints were substantiated as the facility failed to meet regulatory requirements in these areas.
Findings
The facility failed to provide bed rails needed for bed mobility for one resident, did not permit a resident to return after therapeutic leave exceeding bed-hold policy, and failed to provide meals for a resident discharged for extended transport. These deficiencies placed residents at risk of ADL decline, being unhoused, and unsafe discharge.

Deficiencies (3)
Failed to provide bed rails needed for bed mobility for 1 of 3 sampled residents (#11).
Failed to permit a resident (#9) to return to the facility after hospitalization or therapeutic leave exceeding bed-hold policy.
Failed to ensure meals were provided for a discharge for 1 of 3 sampled residents (#5) during extended transport.
Report Facts
Residents affected: 1 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
Staff 9LPNRecalled Resident 11 requested bed rails and completed assessment
Staff 2DNSStated bed rail assessment was not completed and physician order started 5/29/24
Staff 1AdministratorAcknowledged expectation for timely bed rail assessment and order; acknowledged delay in bed rail provision
Staff 8RNInformed Resident 9 of discharge per facility policy and unable to recall event later
Staff 3Previous AdministratorUnable to recall event regarding Resident 9 discharge
Staff 10CNAObserved Resident 5 discharge and noted no meal was provided for transport

Inspection Report

Capacity: 89 Deficiencies: 3 Date: Jul 17, 2024

Visit Reason
Deficiencies identified related to quality of care, including failure to provide timely optometry services and dental services. Some deficiencies were corrected on revisit but many remained not corrected.

Findings
Deficiencies identified related to quality of care, including failure to provide timely optometry services and dental services. Some deficiencies were corrected on revisit but many remained not corrected.

Deficiencies (3)
F0000 - INITIAL COMMENTS
F0684 - Quality of Care
F0791 - Routine/Emergency Dental Srvcs in NFs

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Jul 17, 2024

Visit Reason
The inspection was conducted due to complaints regarding the facility's failure to provide timely optometry and dental services to Resident 5, placing the resident at risk for unmet optical and dental care needs.

Complaint Details
The visit was complaint-related, focusing on the failure to provide timely optometry and dental services to Resident 5. The deficiencies were substantiated based on interviews, observations, and record reviews.
Findings
The facility failed to ensure timely optometry and dental appointments for Resident 5 after admission, despite multiple requests and documented care plans indicating the need for these services. Staff acknowledged the delays in scheduling these appointments.

Deficiencies (2)
Failure to ensure optometry services were provided timely for Resident 5.
Failure to ensure routine dental services were provided for Resident 5.
Report Facts
Residents sampled: 3 Residents affected: 1

Employees mentioned
NameTitleContext
Staff 13 (SSD)Spoke to Resident 5 about scheduling vision and dental appointments but did not document scheduling
Staff 5 (RCM)Acknowledged the facility had not made timely vision and dental appointments for Resident 5

Inspection Report

Capacity: 89 Deficiencies: 6 Date: Jun 17, 2024

Visit Reason
Deficiencies identified including failure to re-evaluate elopement risks resulting in immediate jeopardy, failure to develop QAPI plan, and failure to conduct QAA committee meetings. Some deficiencies were corrected on revisit but many remained not corrected.

Findings
Deficiencies identified including failure to re-evaluate elopement risks resulting in immediate jeopardy, failure to develop QAPI plan, and failure to conduct QAA committee meetings. Some deficiencies were corrected on revisit but many remained not corrected.

Deficiencies (6)
F0000 - INITIAL COMMENTS
F0689 - Free of Accident Hazards/Supervision/Devices
F0865 - QAPI Prgm/Plan, Disclosure/Good Faith Attmpt
F0868 - QAA Committee
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Jun 17, 2024

Visit Reason
The inspection was conducted due to a complaint investigation triggered by Resident 1's elopement from the facility on 6/12/24, focusing on the facility's failure to re-evaluate elopement risks and modify care plan interventions after ongoing elopement attempts and exit seeking behaviors.

Complaint Details
The complaint investigation was triggered by Resident 1's elopement on 6/12/24. The facility failed to properly assess and document elopement risks and interventions, leading to immediate jeopardy. Staff interviews revealed inconsistent communication and lack of alert status for the resident. The facility submitted an acceptable Immediate Jeopardy removal plan on 6/14/24, which included elopement risk assessments, care plan reviews, behavior monitoring, audits, and staff training.
Findings
The facility failed to adequately assess and update care plans for residents at risk of elopement, resulting in Resident 1's elopement and immediate jeopardy to resident safety. Additionally, the facility lacked a developed QAPI plan and failed to conduct quarterly QAA meetings with Medical Director involvement, placing residents at risk for suboptimal care.

Deficiencies (3)
Failure to re-evaluate elopement risks and modify care plan interventions after ongoing elopement attempts and exit seeking behaviors, resulting in Resident 1's elopement and immediate jeopardy.
Failure to develop and present a QAPI plan and evidence of an ongoing QAPI program.
Failure to have the Quality Assessment and Assurance group meet at least quarterly and include the Medical Director in quality assurance reviews.
Report Facts
Date of Resident 1 elopement: Jun 12, 2024 Date of survey completion: Jun 17, 2024 BIMS score: 0 Number of residents affected by immediate jeopardy deficiency: 1 Number of residents affected by QAPI deficiency: Many residents affected by lack of QAPI plan Number of residents affected by QAA deficiency: Many residents affected by lack of QAA meetings

Employees mentioned
NameTitleContext
Staff 1AdministratorProvided statements regarding Resident 1's elopement, acknowledged facility failures, and lack of QAPI and QAA programs.
Staff 2DNSNotified of Immediate Jeopardy situation and involved in investigation.
Staff 3RCMProvided information about Resident 1's exit seeking behaviors and alert charting status.
Staff 6CNAResident 1's day shift CNA on 6/12/24, aware of elopement risk but lacked full communication from night shift.
Staff 7CNAWorked on Resident 1's unit but unaware of elopement risk or exit seeking behaviors.
Staff 8CNAResident 1's night shift CNA on 6/12/24, did not observe exit seeking or packing behaviors.
Staff 9SLPProvided assessment of Resident 1's severe cognitive and communication impairments.

Inspection Report

Capacity: 89 Deficiencies: 5 Date: Mar 22, 2024

Visit Reason
Deficiencies identified related to respect and dignity, ADL care, and initial comments. Some deficiencies were corrected on revisit but many remained not corrected.

Findings
Deficiencies identified related to respect and dignity, ADL care, and initial comments. Some deficiencies were corrected on revisit but many remained not corrected.

Deficiencies (5)
F0000 - INITIAL COMMENTS
F0557 - Respect, Dignity/Right to have Prsnl Property
F0677 - ADL Care Provided for Dependent Residents
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report

Complaint Investigation
Deficiencies: 2 Date: Mar 22, 2024

Visit Reason
The inspection was conducted following complaints regarding staff behavior and failure to provide adequate care to residents, specifically concerning dignity and assistance with activities of daily living.

Complaint Details
The complaint investigation found substantiated issues where Staff 10 yelled at Resident 2 causing anxiety, and care staff failed to assist Resident 3 with ADL and range of motion exercises due to lack of time.
Findings
The facility failed to ensure a resident was spoken to in a dignified manner, causing anxiety and fear, and failed to provide necessary assistance with activities of daily living and range of motion exercises for another resident, placing residents at risk for decreased self-worth and unmet care needs.

Deficiencies (2)
Failed to ensure a resident was spoken to in a dignified manner, causing anxiety and fear.
Failed to provide care and services to maintain mobility with transfers and range of motion exercises for a resident.

Employees mentioned
NameTitleContext
Staff 10CNANamed in finding for unprofessional behavior and disrespectful communication with Resident 2, resulting in termination.
Staff 1AdministratorConfirmed Staff 10 did not speak to the resident in a dignified manner and confirmed failure to provide ADL and range of motion exercises.
Staff 2DNSConfirmed Staff 10 did not speak to the resident in a dignified manner and confirmed failure to provide ADL and range of motion exercises.
Staff 8CNAConfirmed care staff did not always have enough time to assist Resident 3 with ADL care needs.

Inspection Report

Capacity: 89 Deficiencies: 6 Date: Nov 9, 2023

Visit Reason
Deficiencies identified related to failure to provide appropriate supervision to prevent falls, incomplete medical records, call light system failures, and infection control. Some deficiencies were corrected on revisit but many remained not corrected.

Findings
Deficiencies identified related to failure to provide appropriate supervision to prevent falls, incomplete medical records, call light system failures, and infection control. Some deficiencies were corrected on revisit but many remained not corrected.

Deficiencies (6)
F0000 - INITIAL COMMENTS
F0689 - Free of Accident Hazards/Supervision/Devices
F0842 - Resident Records - Identifiable Information
F0919 - Resident Call System
M0000 - Initial Comments
M9999 - STATE OF OREGON ADMINISTRATIVE RULES

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Nov 9, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to provide appropriate supervision and implement fall interventions, resulting in a resident fall with injury and other related concerns.

Complaint Details
The complaint investigation found substantiated failures including inadequate supervision leading to a resident fall with injury requiring hospitalization, incomplete medical records lacking fall assessments, and non-functional call lights for a resident, all placing residents at risk.
Findings
The facility failed to provide adequate supervision to prevent a resident fall that caused hospitalization, failed to complete a fall assessment after the fall, failed to maintain complete medical records, and failed to ensure call lights were in good working order for residents, placing them at risk for harm.

Deficiencies (3)
Failure to provide appropriate supervision and implement fall interventions to prevent a resident fall with injury.
Failure to ensure medical records for each resident were complete, including lack of fall documentation and fall assessment after a fall.
Failure to ensure call lights were in good working order in residents' bathrooms and bathing areas.
Report Facts
Units of PRBCs transfused: 6 Resident's hemoglobin level: 6.1 Resident's hematocrit percentage: 20 Residents sampled for accidents: 5 Residents sampled for call lights: 3 Days Resident 7's call light did not work: 4

Employees mentioned
NameTitleContext
Staff 19Personal Care Assistant (Former Employee)Witnessed Resident 1's fall and was the only staff in the room at the time.
Staff 18Certified Nursing Assistant (Former Employee)Reported that Staff 19 requested a nurse after Resident 1's fall.
Witness 25Nurse PractitionerNotified 16 hours after Resident 1's fall and involved in resident's care.
Staff 20Licensed Practical NurseChecked Resident 1 after fall but did not complete fall assessment.
Staff 2Director of Nursing ServicesAcknowledged no fall assessment was completed and expected assistance for transfers.
Staff 1AdministratorAcknowledged Resident 7's call light was non-functional for first four days.

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Aug 14, 2023

Visit Reason
The inspection was conducted to investigate complaints related to resident dignity, abuse, and staff compliance with facility policies.

Complaint Details
The investigation was complaint-driven, focusing on allegations of abuse and dignity violations involving residents #9, 27, 41, 227, and others. The facility was found to have delayed reporting abuse incidents to the state agency beyond required timeframes.
Findings
The facility failed to ensure residents were treated with dignity and respect, including incidents of verbal aggression and physical abuse between residents. Staff also failed to knock before entering a resident's room, compromising privacy. Additionally, the facility failed to timely report allegations of abuse to the state agency.

Deficiencies (3)
Failed to ensure a resident was treated with dignity and respect for 2 of 3 sampled residents reviewed for abuse, including verbal aggression and physical altercations.
Failed to knock prior to entering a resident's room for 1 of 4 sampled residents reviewed for dignity, risking loss of dignity and compromised privacy.
Failed to timely report an allegation of abuse to the state agency within the required timeframe for 2 of 5 sampled residents reviewed for abuse.
Report Facts
Residents affected: 2 Residents affected: 1 Residents affected: 2

Employees mentioned
NameTitleContext
Staff 7UnspecifiedAware of incidents between Residents 9 and 41 and encouraged use of call lights and headphones
Staff 14CNAAssisted with cleaning Resident 9 after urine dumping incident and provided details on resident interactions
Staff 15Infection Preventionist and Staff Development NurseInterviewed regarding resident behaviors and incident reviews
Staff 2DNS (Director of Nursing Services)Acknowledged findings
Staff 1AdministratorAcknowledged findings and delayed abuse reporting

Inspection Report

Routine
Deficiencies: 18 Date: Aug 14, 2023

Visit Reason
The inspection was conducted to evaluate the facility's compliance with regulatory requirements related to resident rights, dignity, medication management, activities, environment, abuse reporting, infection control, and other care standards.

Findings
The facility was found deficient in multiple areas including failure to treat residents with dignity, inadequate informed consent for psychotropic medications, failure to accommodate resident needs and preferences, lack of timely abuse reporting, inaccurate resident assessments, inadequate bathing assistance, insufficient activities programming, failure to maintain vision and hearing services, lack of gradual dose reductions for psychotropic medications, unsecured medication carts, delayed dental care, failure to accommodate dietary choices, inadequate infection prevention practices, improper catheter care, and nonfunctional call light systems.

Deficiencies (18)
Failure to ensure residents were treated with dignity and respect, including incidents of verbal aggression and inappropriate roommate interactions.
Failure to obtain informed consent prior to administration of psychotropic medications for 2 of 5 sampled residents.
Failure to ensure call light was within reach for 1 of 2 sampled residents and failure to accommodate resident needs for 1 of 3 sampled residents.
Failure to maintain a homelike environment in 2 of 4 halls and 1 of 3 dining rooms, including clutter and noise disturbances.
Failure to timely report allegations of abuse to the state agency for 2 of 5 sampled residents.
Failure to accurately code resident assessments for dental and hearing deficits for 2 of 8 sampled residents.
Failure to develop and provide a baseline care plan within 48 hours of admission for 1 of 5 sampled residents.
Failure to provide adequate bathing for 1 of 2 sampled residents reviewed for ADLs.
Failure to provide an ongoing person-centered activities program for 3 of 4 sampled residents.
Failure to ensure treatment and services to maintain vision and hearing abilities for 2 of 4 sampled residents.
Failure to respond to pharmacy recommendations and ensure medication regimen reviews for 3 of 5 sampled residents.
Failure to attempt gradual dose reductions for psychotropic medications for 2 of 5 sampled residents.
Failure to ensure medications and biologicals were secured and only accessible to authorized persons for 3 of 4 medication/treatment carts observed.
Failure to ensure routine dental services were provided for 3 of 4 sampled residents.
Failure to accommodate resident food choices for 1 of 1 sampled resident reviewed for choices.
Failure to ensure staff performed appropriate hand hygiene and provide hand hygiene for residents during meal delivery for 1 of 4 halls observed.
Failure to maintain catheter tubing in a sanitary manner for 1 of 1 sampled residents reviewed for urinary catheter.
Failure to ensure residents' call lights were functional for 1 of 1 sampled facility reviewed for call lights.
Report Facts
Residents affected: 2 Residents affected: 3 Residents affected: 3 Residents affected: 1 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
Staff 2DNSAcknowledged findings related to medication consent, pharmacist recommendations, medication cart security, hand hygiene, and medication monitoring
Staff 1AdministratorAcknowledged findings related to dignity, abuse reporting, activities, smoking supervision, medication cart security, call light system failure
Staff 7Social Services DirectorInvolved in scheduling vision, hearing, and dental appointments; acknowledged delays and lack of follow-up
Staff 10Activity AssistantResponsible for assessing activity preferences and informing residents of activities; acknowledged lack of resident participation
Staff 13CNAObserved delivering meals without hand hygiene; reported resident complaints about dental pain and catheter tubing
Staff 15Infection Preventionist and Staff Development NurseInterviewed regarding resident behaviors and infection control expectations
Staff 16LPNObserved leaving medication and treatment carts unlocked; acknowledged error
Staff 25CNAReported resident had no behaviors and lack of activity participation
Staff 2DNSAcknowledged multiple findings including medication monitoring and cart security

Inspection Report

Routine
Deficiencies: 1 Date: May 2, 2023

Visit Reason
The inspection was conducted to ensure the nursing home area was free from accident hazards and provided adequate supervision to prevent accidents, specifically focusing on the safety of designated smoking areas.

Findings
The facility failed to ensure the resident environment was free of potential fire hazards in one of the independent smoking areas, with discarded cigarette butts found in multiple locations without proper receptacles, placing residents at risk for injury and fire exposure.

Deficiencies (1)
Facility failed to ensure the resident environment was free of potential fire hazards in one independent smoking area, with discarded cigarette butts found in bark dust and no cigarette receptacles observed.

Employees mentioned
NameTitleContext
Staff 6CNASupervised residents in the designated smoking area and helped extinguish cigarettes.
Staff 8Patient Care Assistant/PCASupervised residents in the designated smoking area and reported no accidents.
Staff 2DNSAcknowledged cigarette butts discarded into bark dust was a safety issue and lack of receptacles.
Staff 1AdministratorStated independent smokers' location was not ideal and was unaware of cigarette butts in bark dust.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Apr 27, 2023

Visit Reason
The inspection was conducted to investigate complaints related to resident abuse, failure to develop trauma-informed care plans, delayed response to call lights, failure to follow physician orders for INR testing, and inadequate pain management.

Complaint Details
The complaint investigation found substantiated issues including resident altercation resulting in abuse, lack of trauma-informed care planning, delayed call light responses, failure to perform INR testing as ordered, and delayed pain medication administration causing severe pain.
Findings
The facility was found to have failed to protect residents from abuse, failed to implement trauma-informed care plans, failed to respond timely to call lights, failed to conduct required INR testing, and failed to administer pain medication timely, resulting in resident distress and risk of harm.

Deficiencies (4)
Failed to ensure residents were free from abuse for 2 of 5 sampled residents.
Failed to develop and implement a baseline care plan using a trauma informed care approach for 1 of 5 sampled residents.
Failed to answer call lights timely for 1 of 3 sampled residents and failed to follow physician orders for INR testing.
Failed to administer pain medication timely for 2 of 3 sampled residents, resulting in complaints of severe pain.
Report Facts
Residents sampled for abuse review: 5 Residents sampled for trauma informed care review: 5 Residents sampled for call light and INR testing review: 3 Residents sampled for pain management review: 3 Call light response times over 15 minutes: 11 Pain medication doses delayed: 1 Pain medication doses delayed: 1

Employees mentioned
NameTitleContext
Staff 3Assistant DNSObserved resident altercation and helped separate residents
Staff 4LPNObserved resident altercation and confirmed medication shortage
Staff 7LPNProvided information on pain medication availability and ordering process
Staff 6LPNDescribed nursing standards for pain management and medication orders
Staff 5RCMConfirmed no INR testing and medication shortages
Staff 1AdministratorAdvised of investigative findings, provided no additional information

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Jun 1, 2022

Visit Reason
The inspection was conducted as a routine annual survey to assess compliance with regulatory requirements and evaluate the facility's adherence to standards of care and safety.

Findings
The facility was found deficient in multiple areas including failure to follow physician medication orders, inadequate RN coverage, lack of nurse aide training and performance reviews, inaccurate nurse staffing postings, medication administration errors, unsecured medication and treatment carts, improper food storage and labeling, inaccurate clinical staff identification in records, and failure to clean injection sites prior to insulin administration.

Deficiencies (9)
Failed to follow physician orders to administer antidepressant medication for 1 of 5 sampled residents (#49).
Failed to ensure RN coverage for eight consecutive hours seven days per week for 3 of 30 days reviewed.
Failed to have a system in place to track annual nurse aide training and complete performance reviews for 2 of 2 CNAs reviewed.
Failed to ensure Direct Care Staff Daily Report postings were accurate for 29 of 30 days reviewed.
Failed to ensure medication error rate was less than 5 percent; medication administration error rate was 20% for 1 of 7 sampled residents (#21).
Failed to store medication in locked compartments for 3 of 5 treatment carts and 1 of 5 medication carts observed.
Failed to discard expired food and label stored food in the facility kitchen.
Failed to ensure staff were correctly identified in clinical records for 2 of 2 sampled residents (#32 and #68).
Failed to clean injection site prior to insulin administration for 1 of 7 sampled residents (#36).
Report Facts
Days without RN coverage for 8 consecutive hours: 3 Days with inaccurate Direct Care Staff Daily Report postings: 29 Medication administration error rate: 20 Number of treatment carts left unlocked: 3 Number of medication carts left unlocked: 1 Number of expired food items observed: 7 Number of residents reviewed for medication administration errors: 7 Number of CNAs reviewed for training and performance: 2

Employees mentioned
NameTitleContext
Staff 2Director of Nursing Services (DNS)Acknowledged medication order not followed, lack of RN coverage, lack of nurse aide training system, and inaccurate medical records.
Staff 3Licensed Practical Nurse (LPN)Observed administering medications late and insulin without cleaning injection site.
Staff 12Staffing CoordinatorConfirmed failure to accurately report required staffing information on daily reports.
Staff 18Licensed Practical Nurse (LPN)Confirmed treatment cart was left unlocked.
Staff 19Licensed Practical Nurse (LPN)Confirmed treatment cart was left unlocked.
Staff 20Licensed Practical Nurse (LPN)Confirmed treatment cart was left unlocked.
Staff 21Registered Nurse (RN)Confirmed medication cart was left unlocked.
Staff 24Dietary ManagerConfirmed expectation that all opened food items be labeled, dated, and discarded before expiration.
Staff 25Licensed Practical Nurse (LPN)Incorrectly documented as RN Resident Care Manager in clinical records.
Staff 1AdministratorConfirmed Staff 25 was LPN and medical record notes were incorrect.

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