Inspection Reports for
Chantilly Lace Manor

CA, 92345

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Deficiencies (last 5 years)

Deficiencies (over 5 years) 4.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

10% worse than California average
California average: 4 deficiencies/year

Deficiencies per year

12 9 6 3 0
2022
2023
2024
2025
2026

Occupancy

Latest occupancy rate 67% occupied

Based on a February 2026 inspection.

This facility has shown a decline in demand based on occupancy rates.

Occupancy rate over time

60% 80% 100% 120% Feb 2022 Jan 2024 Mar 2025 Feb 2026

Inspection Report

Annual Inspection
Census: 4 Capacity: 6 Deficiencies: 4 Date: Feb 27, 2026

Visit Reason
The visit was an unannounced required comprehensive annual inspection conducted by Licensing Program Analysts Magda Malcore and Eldin Serrano.

Findings
The facility was generally well maintained with appropriate physical plant conditions and resident accommodations. However, deficiencies were cited related to emergency preparedness, medication record accuracy, staff health screenings, and staff certifications.

Deficiencies (4)
Facility does not have enough emergency food and water for 72 hour emergency.
Resident #1 and Resident #2 medication records were not accurately maintained by staff.
Staff #1 and Staff #3 did not have a health screening with tuberculosis results on file; Staff #2 did not have a health screening on file.
Staff #3 did not have First Aid/CPR certification on file.
Report Facts
Census: 4 Total Capacity: 6 Emergency food supply: 7 Emergency food supply: 2 Water temperature: 105

Employees mentioned
NameTitleContext
Teresa BaddeleyLicensee/AdministratorMet during inspection and named in relation to deficiencies and plans of correction

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Oct 15, 2025

Visit Reason
The visit was an unannounced case management inspection related to deficiencies and a complaint investigation (56-AS-20251008092142). Licensing Program Analysts requested resident files and reports related to the complaint but were denied access.

Complaint Details
The visit was triggered by a complaint investigation (56-AS-20251008092142). Staff stated they did not have access to resident files requested by Licensing Program Analysts.
Findings
A Type B deficiency was cited for failure to provide access to resident records, including admission agreements, physician's reports, and resident registry, which poses a potential health, safety, and personal rights risk to persons in care.

Deficiencies (1)
Failure to provide access to resident files containing admissions agreements, physician's reports, and resident registry during the visit.
Report Facts
Capacity: 6 Census: 6 Deficiency count: 1 Plan of Correction Due Date: Oct 29, 2025

Employees mentioned
NameTitleContext
Heilala PoloaStaffMet with Licensing Program Analysts during inspection and stated lack of access to resident files
Magda MalcoreLicensing Program AnalystConducted the inspection and signed the report
Eldin SerranoLicensing Program AnalystConducted the inspection
Karen ClemonsLicensing Program ManagerNamed as Licensing Program Manager overseeing the inspection

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Oct 15, 2025

Visit Reason
An unannounced visit was conducted as part of a complaint investigation (56-AS-20251008092142) to review resident files including admission agreements and physician's reports.

Complaint Details
The visit was triggered by complaint investigation number 56-AS-20251008092142. Staff stated they did not have access to resident files requested by licensing analysts. A deficiency was cited accordingly.
Findings
The facility was cited for a Type B deficiency due to staff not having access to resident files containing admission agreements, physician's reports, and resident registry during the visit, posing a potential health, safety, and personal rights risk to persons in care.

Deficiencies (1)
Failure to provide access to resident files including admission agreements, physician's reports, and resident registry during inspection.
Report Facts
Capacity: 6 Census: 6 Plan of Correction Due Date: Oct 29, 2025

Employees mentioned
NameTitleContext
Heilala PoloaStaffMet during inspection and involved in deficiency related to resident file access
Magda MalcoreLicensing Program AnalystConducted inspection and signed report
Eldin SerranoLicensing Program AnalystConducted inspection
Karen ClemonsLicensing Program ManagerNamed in report as Licensing Program Manager

Inspection Report

Plan of Correction
Census: 6 Capacity: 6 Deficiencies: 4 Date: Mar 19, 2025

Visit Reason
Unannounced Plan of Correction (POC) visit to verify correction of previously cited deficiencies from a 02/12/2025 inspection.

Findings
Several deficiencies cited on 02/12/2025 remained uncorrected, including failure to provide a statement of understanding of regulation, missing signed admission agreement for resident #1, storage of supplies in a resident's private bathroom closet, and presence of surveillance cameras in all residents' bedrooms. Civil penalties of $3600 were assessed for failure to correct deficiencies by the due date.

Deficiencies (4)
Statement of understanding of regulation cited [87465(d)(3)] was not provided.
Copy of resident #1 signed admission agreement was not provided.
Facility supplies and equipment were stored in resident’s private bathroom closet.
Surveillance cameras were still mounted in all residents’ bedrooms.
Report Facts
Civil penalties assessed: 3600 Daily civil penalty accrual: 100

Employees mentioned
NameTitleContext
Teresa BaddeleyAdministrator/LicenseeNamed in relation to deficiencies and appeal rights
Heilala PoloaCaregiverMet with Licensing Program Analysts during visit
Magda MalcoreLicensing Program AnalystConducted the Plan of Correction visit
Eldin SerranoLicensing Program AnalystConducted the Plan of Correction visit
Karen ClemonsLicensing Program ManagerNamed in report

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 6 Date: Feb 12, 2025

Visit Reason
Licensing Program Analyst conducted an unannounced required comprehensive annual inspection of the Residential Care Facility for Elderly (RCFE).

Findings
The inspection found multiple deficiencies including failure to maintain medication administration logs, incomplete physical health records for staff, improper storage of facility supplies in a resident's closet, missing signatures on resident admission agreements, and presence of cameras in resident bedrooms, all posing potential health, safety, or personal rights risks.

Deficiencies (6)
Facility did not maintain a medication administration record/log.
Staff physical health records for S1, S2, and S3 were incomplete or missing.
Facility supplies were stored in a resident's private closet.
Fill-in staff was not familiar with medication record management.
Authorized persons' signatures were missing on Resident #1's admission agreement documents.
Cameras were mounted on the walls of residents' bedrooms.
Report Facts
Capacity: 6 Census: 6 POC Due Date: Mar 10, 2025 Resident files reviewed: 3 Staff files reviewed: 3

Employees mentioned
NameTitleContext
Teresa BaddeleyAdministrator/DirectorMet with Licensing Program Analyst during inspection
Carmen EnriquezCaregiverMet with Licensing Program Analyst during inspection and received copies of reports
Karen ClemonsLicensing Program ManagerSupervisor and named in report
Magda MalcoreLicensing Program AnalystConducted inspection and authored report

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 4 Date: Jan 24, 2024

Visit Reason
The visit was an unannounced required annual inspection conducted by Licensing Program Analysts to evaluate the facility's compliance with licensing regulations.

Findings
The facility was found to be operating within its approved capacity and in generally safe and clean conditions. However, multiple deficiencies were cited related to incomplete Infection Control Plan, storage of expired and altered label medications, failure to maintain PRN medication logs, and an incomplete Emergency Disaster Plan.

Deficiencies (4)
Incomplete Infection Control Plan posing potential health, safety or personal rights risk to persons in care.
Storage of expired medication and acceptance of medication with altered labels posing potential health, safety or personal rights risk to persons in care.
Failure to maintain a log for two different PRN medications for two different residents posing potential health, safety or personal rights risk.
Incomplete Emergency Disaster Plan posing potential health, safety or personal rights risk to persons in care.
Report Facts
Capacity: 6 Census: 6 Plan of Correction Due Date: Feb 2, 2024

Employees mentioned
NameTitleContext
Teresa BaddeleyLicenseeFacility administrator and licensee met during inspection and named in findings
Michelle EcheverriaLicensing Program AnalystConducted inspection and authored report
Nedra BrownLicensing Program ManagerSupervisor overseeing the inspection

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: Jan 24, 2024

Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations that facility staff did not seek timely medical attention for a resident and did not dispense medications as prescribed.

Complaint Details
The complaint investigation was initiated based on allegations that facility staff did not seek timely medical attention for a resident and did not dispense medications as prescribed. The first allegation was unsubstantiated; the second was substantiated.
Findings
The allegation regarding failure to seek timely medical attention was unsubstantiated as evidence showed the resident was taken to the hospital the same day. The allegation regarding medication dispensing was substantiated, with three residents' medications not listed on the centralized record and two medications appearing to have been administered, posing a potential health and safety risk.

Deficiencies (1)
Facility staff did not document and maintain records of PRN medication administration as required, with three medications not listed on the centralized record and two appearing administered.
Report Facts
Capacity: 6 Census: 6 Deficiencies cited: 1 Plan of Correction Due Date: Feb 2, 2024

Employees mentioned
NameTitleContext
Teresa BaddeleyAdministratorMet with licensing program analysts during investigation and named in findings
Anna BuenoLicensing Program AnalystConducted the complaint investigation and authored the report
Michelle EcheverriaLicensing Program AnalystAssisted in conducting the complaint investigation
Nedra BrownSupervisorSupervisor overseeing the investigation

Inspection Report

Complaint Investigation
Census: 6 Capacity: 6 Deficiencies: 1 Date: May 8, 2023

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations including uncleared staff working at the facility, inadequate staff training, and incomplete staff records.

Complaint Details
The complaint investigation was based on allegations of uncleared staff working at the facility, inadequate staff training, and incomplete staff records. The first two allegations were found unsubstantiated, while the third was substantiated due to missing CPR training and TB test documentation for employees.
Findings
The investigation found the allegations regarding uncleared staff and inadequate training to be unsubstantiated, but substantiated that the facility staff records were incomplete, specifically lacking proof of CPR training and tuberculosis tests for employees.

Deficiencies (1)
Failure to ensure all employees' files have proof of first aid training and tuberculosis tests, posing potential health, safety, and personal rights violations to persons in care.
Report Facts
Employees without CPR training proof: 5 Employees without TB test proof: 6 Total employees: 6 Census: 6 Total capacity: 6

Employees mentioned
NameTitleContext
Teresa BaddeleyLicenseeMet during the investigation and involved in interviews regarding allegations.
Rayshaun NickolasLicensing Program AnalystConducted the complaint investigation and authored the report.
Karen ClemonsLicensing Program ManagerOversaw the complaint investigation.
Shirley BecksCaregiverInterviewed during the investigation.
Christina EspinozaCaregiverInterviewed during the investigation.

Inspection Report

Annual Inspection
Census: 6 Capacity: 6 Deficiencies: 0 Date: Feb 14, 2022

Visit Reason
An unannounced required annual inspection was conducted with an emphasis on infection control due to the COVID-19 pandemic.

Findings
The facility was found to be in compliance with regulatory requirements, including infection control measures, operational standards, and safety protocols. No deficiencies were cited during the inspection.

Employees mentioned
NameTitleContext
Teresa BaddeleyAdministratorInterviewed regarding infection control measures and facility operations.
Stephanie WilliamsLicensing Program AnalystConducted the inspection and observations.
Efren MalagonLicensing Program ManagerNamed in the report as Licensing Program Manager.

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