Inspection Reports for
Chapters Living of Council Bluffs (ALP)
3000 Risen Son Blvd., Council Bluffs, IA, 51503
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
66% better than Iowa average
Iowa average: 4.4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
14 residents
Based on a August 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 14
Deficiencies: 1
Date: Aug 27, 2025
Visit Reason
The inspection was conducted as part of an investigation of Complaint #128504-C regarding medication administration practices at the assisted living program.
Complaint Details
Investigation of Complaint #128504-C found the program did not have documentation that Staff A completed required medication training. The administrative staff confirmed this failure during interview.
Findings
The program failed to consistently ensure medications were administered by staff who had successfully completed a department-approved medication aide or medication manager course, specifically involving 1 of 3 staff reviewed (Staff A). Documentation of Staff A's medication training was not available.
Deficiencies (1)
Failure to ensure medications were administered by staff with department-approved medication aide or medication manager training.
Report Facts
Total census: 14
Tenants without cognitive impairment: 10
Tenants with cognitive impairment: 4
Staff reviewed: 3
Staff with missing training documentation: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Named in medication administration training deficiency |
Inspection Report
Original Licensing
Census: 20
Deficiencies: 2
Date: Dec 20, 2023
Visit Reason
The inspection was conducted as an initial certification visit to determine compliance with certification rules for an Assisted Living Program.
Findings
The program failed to complete required 30-day evaluations for four tenants and did not consistently develop service plans based on evaluations for those tenants.
Deficiencies (2)
Failed to complete 30-day evaluations for Tenant #1, #2, #3, and #4.
Failed to consistently develop service plans based on evaluations for Tenant #1, #2, #3, and #4.
Report Facts
Number of tenants without cognitive impairment: 18
Number of tenants with cognitive impairment: 2
Total census: 20
Tenants reviewed for evaluation and service plan deficiencies: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Suzann Walker | Executive Director | Signed the statement of deficiencies and plan of correction |
Report
Jan 30, 2026
Report
Nov 12, 2025
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Jun 13, 2025
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Jan 9, 2025
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Jan 9, 2025
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Jan 10, 2024
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Jan 10, 2024
Report
Nov 2, 2022
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