Facility type
Nursing Home
Status
Active
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Assisted Living Home
Charles T Sitrin Health Care Center Inc
Sitrin Health Care Center is a not-for-profit corporation located in New Hartford, NY. It provides a range of health, wellness, and rehabilitation services, including long-term care, assisted living, and specialized programs for veterans and individuals with complex needs. The center is known for its innovative approach to care and community involvement.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
187
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.4%
Residents per day (avg)
170
Occupancy rate
87.4%
Residents per day (avg)
170
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
58% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
39% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Voluntary non-profit community
Home revenue
$27.1M
Operating deficit
-$1.4M
Voluntary non-profit community
Home revenue
$27,118,010.00
Operating deficit
$-1,420,905.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.5M
187-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License details
County:
Oneida
Additional licensing details
License number:
3227304N
CMS Certification Number:
335475
Ownership & operating entity
Owner name:
Charles T Sitrin Health Care Center, Inc. (Not for Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Programs & Activities
Specific Programs
Long-Term Care, Assisted Living, NeuroCare Center, Respite Care, Adult Day Health Care, Comprehensive Outpatient Rehabilitation, Child Care, Dental Services, Aquatic Therapy, STARS Adaptive Sports Program, Comprehensive Care for Veterans
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
112 complaints
59.9 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:May 28, 2025
Type:Complaint Investigation
48 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
20 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
4 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
February 12, 2025: Stipulation & Order #: NH-25-039
A formal agreement with the state to correct serious or repeated issues.
January 31, 2023: Stipulation & Order #: NH-23-064
A formal agreement with the state to correct serious or repeated issues.
December 18, 2020: Stipulation & Order #: NH-21-029
A formal agreement with the state to correct serious or repeated issues.
July 10, 2012: Stipulation & Order #: NH-16-053
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health inspections
6
State average N/A
Last Health inspection on May 2025
Total health citations
26
Citations per inspection
4.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 5 of 26 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
1 critical citation
0 serious citations
24 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
May 28, 2025
Corrected
Quality of Care moderate citation
May 28, 2025
Corrected
Environmental moderate citation
Nov 19, 2024
Corrected
Infection Control moderate citation
Nov 19, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
Charles T Sitrin Health Care Center Inc
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 13413
187
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near Charles T Sitrin Health Care Center Inc
97.5 miles from city center
New Hartford, NY 13413
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
251
Total Staff
199
Employees
52
Contractors
81,385
Total Hours (Quarter)
116
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 7.2 | Yes |
| Licensed Practical Nurse | 65 | 8.2 | Yes |
| Certified Nursing Assistant | 135 | 7.9 | Yes |
Staff by Category
Administration ⓘ
1 staff
7.7hs shift avg
Nursing Staff ⓘ
216 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
6 staff
7.1hs shift avg
Therapy Services ⓘ
20 staff
6.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
1.7hs shift avg
Dietary Services ⓘ
4 staff
7.5hs shift avg
Other Services ⓘ
2 staff
7.5hs shift avg
Contractor Analysis
16.1%
of total hours from contractors
13,128 contractor hours this quarter
Certified Nursing Assistant: 33
Licensed Practical Nurse: 18
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 102 | 33 | 135 | 41,154 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 47 | 18 | 65 | 23,873 | 91 | 100% | 8.2 |
| Respiratory Therapy Technician | 13 | 0 | 13 | 4,122 | 78 | 86% | 7.3 |
| Registered Nurse | 13 | 1 | 14 | 3,356 | 91 | 100% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,502 | 85 | 93% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,795 | 83 | 91% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,063 | 64 | 70% | 4.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 770 | 63 | 69% | 7.6 |
| Administrator | 1 | 0 | 1 | 524 | 68 | 75% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 480 | 63 | 69% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 468 | 62 | 68% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 458 | 62 | 68% | 7.4 |
| RN Director of Nursing | 1 | 0 | 1 | 453 | 73 | 80% | 6.2 |
| Feeding Assistant | 1 | 0 | 1 | 150 | 27 | 30% | 5.6 |
| Other Social Services Staff | 1 | 0 | 1 | 139 | 77 | 85% | 1.8 |
| Qualified Social Worker | 1 | 0 | 1 | 79 | 50 | 55% | 1.6 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
181 residents
Residents by payment source
Medicare
24 residents (13.3%)
Medicaid
115 residents (63.5%)
Private pay or other
42 residents (23.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
In line with State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
22% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
6% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.3%
Percent of long-stay residents whose ability to move independently worsened
16.3%
In line with State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.9%
54% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
44% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
29% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
45% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.6%
Percent of long-stay residents who lose too much weight
5.6%
9% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
97% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.8%
Percent of long-stay residents who received an antipsychotic medication
18.8%
49% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
28% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
5% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
23% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$195K
194% higher than State averageState average: $66K
Number of fines
2
In line with State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$195K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2025
$172K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
$23K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Charles T Sitrin Health Care Center Inc based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↓ 0.6pp vs 2022
Net Income
-$1,420,905
↓ ~$29K vs 2022
Total Payroll
$12,246,010
↓ ~$218K vs 2022
Profit Margin
-5.7%
↑ 0.6pp vs 2022
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