Show Inspection Reports
Total health inspections
6
State average N/A
Last Health inspection on May 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Charles T Sitrin Health Care Center Inc
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Charles T Sitrin Health Care Center Inc
Sitrin Health Care Center is a not-for-profit corporation located in New Hartford, NY. It provides a range of health, wellness, and rehabilitation services, including long-term care, assisted living, and specialized programs for veterans and individuals with complex needs. The center is known for its innovative approach to care and community involvement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
187
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.4%
Residents per day (avg)
170
Occupancy rate
87.4%
Residents per day (avg)
170
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
58% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
39% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Voluntary non-profit community
Home revenue
$27.1M
Operating deficit
-$1.4M
Voluntary non-profit community
Home revenue
$27.1M
Operating deficit
-$1.4M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$28.5M
187-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeNursing Home
StatusActive
CountyOneida
License Number3227304N
CMS Certification Number335475
Owner NameCharles T Sitrin Health Care Center, Inc. (Not for Profit)
Rehabilitation Services
Respite Care
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
Neurocare Center
Adult Day Health Care
Comprehensive Outpatient Rehabilitation
Child Care
Dental Services
Aquatic Therapy
Stars Adaptive Sports Program
Comprehensive Care For Veterans
Specific ProgramsLong-Term Care, Assisted Living, NeuroCare Center, Respite Care, Adult Day Health Care, Comprehensive Outpatient Rehabilitation, Child Care, Dental Services, Aquatic Therapy, STARS Adaptive Sports Program, Comprehensive Care for Veterans
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
New York average: 9 inspections
112 complaints
59.9 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
May 28, 2025
Complaint Investigation48 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
20 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
4
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
February 12, 2025: Stipulation & Order #: NH-25-039
A formal agreement with the state to correct serious or repeated issues.
January 31, 2023: Stipulation & Order #: NH-23-064
A formal agreement with the state to correct serious or repeated issues.
December 18, 2020: Stipulation & Order #: NH-21-029
A formal agreement with the state to correct serious or repeated issues.
July 10, 2012: Stipulation & Order #: NH-16-053
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Charles T Sitrin Health Care Center Inc
The most recent inspection on May 28, 2025, cited three deficiencies involving accident hazards, quality of care, and medication errors, with two corrected by July 27, 2025. Earlier inspections showed a mix of issues including immediate jeopardy deficiencies related to abuse and reporting in February 2025, as well as prior citations for pest control, pressure ulcer treatment, and various safety and care concerns. Inspectors frequently noted deficiencies in quality of care, accident hazards, and medication management, along with some environmental and food sanitation issues in earlier reports. Complaint investigations were not substantiated in the available reports, and no fines or enforcement actions were listed. The facility appears to have addressed many prior deficiencies promptly, though recent findings indicate some ongoing challenges in resident safety and care.
Health Inspection History
Inspections
Total health citations
26
State average N/A
Citations per inspection
4.33
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 5 of 26 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
1 critical citation
0 serious citations
24 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 28, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 28, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 28, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 28, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 19, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Nov 19, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 19, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Nov 19, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Charles T Sitrin Health Care Center Inc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Hartford | 187 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 16 | No | - | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 12 | No | - | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
Places of interest near Charles T Sitrin Health Care Center Inc
97.5 miles from city center
Estimated distance in miles from New Hartford's city center to Charles T Sitrin Health Care Center Inc's address, calculated via Google Maps.
Calculate Travel Distance to Charles T Sitrin Health Care Center Inc
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
251
Employees
199
Contractors
52
Staff to resident ratio
1.39:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
116
Average shift
7.7 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
81,385
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
14
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
135
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
16.1%
13,128 contractor hours this quarter
Certified Nursing Assistant: 33
Licensed Practical Nurse: 18
Registered Nurse: 1
Staff by category
| Certified Nursing Assistant | 102 | 33 | 135 | 41,154 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 47 | 18 | 65 | 23,873 | 91 | 100% | 8.2 |
| Respiratory Therapy Technician | 13 | 0 | 13 | 4,122 | 78 | 86% | 7.3 |
| Registered Nurse | 13 | 1 | 14 | 3,356 | 91 | 100% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,502 | 85 | 93% | 7.1 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,795 | 83 | 91% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 1,063 | 64 | 70% | 4.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 770 | 63 | 69% | 7.6 |
| Administrator | 1 | 0 | 1 | 524 | 68 | 75% | 7.7 |
| Occupational Therapy Aide | 1 | 0 | 1 | 480 | 63 | 69% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 468 | 62 | 68% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 458 | 62 | 68% | 7.4 |
| RN Director of Nursing | 1 | 0 | 1 | 453 | 73 | 80% | 6.2 |
| Feeding Assistant | 1 | 0 | 1 | 150 | 27 | 30% | 5.6 |
| Other Social Services Staff | 1 | 0 | 1 | 139 | 77 | 85% | 1.8 |
| Qualified Social Worker | 1 | 0 | 1 | 79 | 50 | 55% | 1.6 |
135 Certified Nursing Assistant
% of Days
100%
65 Licensed Practical Nurse
% of Days
100%
13 Respiratory Therapy Technician
% of Days
86%
14 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
93%
4 Other Dietary Services Staff
% of Days
91%
4 Speech Language Pathologist
% of Days
70%
2 Physical Therapy Assistant
% of Days
69%
1 Administrator
% of Days
75%
1 Occupational Therapy Aide
% of Days
69%
1 Dental Services Staff
% of Days
68%
1 Mental Health Service Worker
% of Days
68%
1 RN Director of Nursing
% of Days
80%
1 Feeding Assistant
% of Days
30%
1 Other Social Services Staff
% of Days
85%
1 Qualified Social Worker
% of Days
55%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
181
Medicare
24
13.3% of residents
Medicaid
115
63.5% of residents
Private pay or other
42
23.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
In line with State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
22% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
6% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.3%
Percent of long-stay residents whose ability to move independently worsened
16.3%
In line with State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.9%
54% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
44% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.1%
Percent of long-stay high risk residents with pressure ulcers
5.1%
29% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
45% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.6%
Percent of long-stay residents who lose too much weight
5.6%
9% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.6%
Percent of long-stay residents who have depressive symptoms
0.6%
97% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.8%
Percent of long-stay residents who received an antipsychotic medication
18.8%
49% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
28% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
5% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
23% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$195K
194% higher than State averageState average: $66K
Number of fines
2
In line with State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$195K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 12, 2025
$172K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2023
$23K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Charles T Sitrin Health Care Center Inc based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↓ 0.6pp vs 2022
Net Income
-$1.4M
↓ ~$28.7K vs 2022
Total Payroll
$12.2M
↓ ~$217.6K vs 2022
Profit Margin
-5.7%
↑ 0.6pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Charles T Sitrin Health Care Center Inc
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Charles T Sitrin Health Care Center Inc
Rate your overall experience with this community
Need Help?
Let us help you or a loved one find the perfect senior home.
