Charter Senior Living of Charlotte

Memory Care Home
Overview of Charter Senior Living of Charlotte

With consistent accolades in praise of top-tier memory care services, Charter Senior Living of Charlotte offers personalized support for those with Alzheimer’s and dementia, carefully crafting the Flourish℠ care program to effectively suit every need of the individual, in a way that only Charter can. Spearheaded by an expert team, Flourish℠ cares with compassion, empowers a purposeful living, and bolsters the dignity of those facing these trying conditions.

Facilities are also gold standard, with memory care private homes designed specifically to make Alzheimer’s and dementia residents feel safe and at peace, with both everyday and recreational needs covered. Stepping outside onto the lush landscape of Charter, family members and residents themselves can explore with confidence thanks to 24/7 security focused on their well-being.

(423) 892-1716

Managed by Terri Robinson

Executive Director

Terri Robinson serves as the Executive Director at Charter Senior Living of Charlotte. She leads the community with a commitment to providing high-quality lifestyles and care services to seniors and their families. Under her leadership, the community strives to exceed expectations through heart, purpose, courage, and fun, ensuring residents live the life they want in a supportive environment.

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy Rate
68%
Occupied Beds
71 of 104
Percentage of available beds currently in use by residents.
License Status
Active

Additional licensing details

License number: HAL-060-171
County: Mecklenburg
Awards: 2020 Best of Assisted Living by SeniorAdvisor.com, certified as a Great Place to Work®

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Dan Sisel, Owner

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Assisted Living
Memory Care
Short-Term Stays

Programs & Activities

Activities
Engaging activities tailored to residents' interests.
Specific Programs
Assisted Living, Memory Care, Flourish℠ Programming, Short-Term Stays, Services & Amenities, Dining, Events

Pricing & Financial Information

IL$5,195
MC$7,800

Dining & Nutrition

Food Description
Restaurant-style dining with a variety of meal options.
Meals Included
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Charter Senior Living of Charlotte

Assisted Living Memory Care
Contact Charter Senior Living of Charlotte

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

Scores

DHSR Score
90.75 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

34 visits/inspections

Results

33 resulted in violations

1 found no issues

Latest inspection

Date:December 18, 2024
Type:Follow Up

85 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 Penalties — $10,000 total

Compare Memory Care around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Brookdale Carriage Club Providence
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Charlotte (Olde Providence North)
430
Yes
A+
12
BKD FM HOLDING COMPANY LLC
71.5%
$5,357,348.00
$7,291,106.00
136.1%
7.60
4/5
8.1209
3/5
4/5
5/5
11
+23%
+104%
-6%
Studio / 1 Bed
Charter Senior Living of Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (Wendover - Sedgewood)
104
Yes
A+
22
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Brookdale South Charlotte
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (Wessex Square)
82
Yes
A+
16
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Summit Place of Mooresville
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Mooresville
60
No
-
33
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Brookdale South Park
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Charlotte (Closeburn - Glenkirk)
56
Yes
A+
50
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Apartment / Shared Apartment

Living Spaces & Floor Plans

Charter Senior Living Of Charlotte P3
Charter Senior Living Of Charlotte P1
Charter Senior Living Of Charlotte P2
Charter Senior Living Of Charlotte P4

Places of interest near Charter Senior Living of Charlotte

Address 3.7 miles from city center — 1.75 miles to nearest hospital (Novant Health Presbyterian Medical Center : Cancer Center)

Address 3610 Randolph Rd, Charlotte, NC 28211

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.

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