Brookdale South Charlotte
Memory Care & Assisted Living · Charlotte, NC

Brookdale South Charlotte

Memory Care & Assisted Living · Charlotte, NC

Overview of Brookdale South Charlotte

Located in the vibrant city of Charlotte, North Carolina, Brookdale South Charlotte offers a senior living community designed to enhance your independence. Catering to both assisted living and memory care, this community provides a variety of care options to suit your needs. Residents can enjoy a wide range of activities, from bingo and music programs to fitness classes and wine and cheese socials. With pet-friendly apartments that boast plenty of natural light, seniors can experience a comfortable and engaging lifestyle.

Brookdale South Charlotte features an impressive array of amenities that make it a top choice for seniors. The community offers a full calendar of events, ensuring residents always have something to look forward to. Dining is a pleasure with restaurant-style meals served in an elegant dining room, fostering social interaction and enjoyment. With 24/7 availability for emergencies, seniors can have peace of mind while focusing on the things they love. Brookdale South Charlotte is the perfect place to embrace a fulfilling and worry-free lifestyle.

(704) 544-2094
Bed community size
82-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 16 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
74%
Similar to the North Carolina average: 76.4%
Occupied beds
61 / 82
Average residents per home in North Carolina 85 per day

License Details

StatusActive
CountyMecklenburg
License NumberHAL-060-101

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAlain Lilavois, Executive Director II

Therapy & Rehabilitation

2 services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Pet Friendly
Transportation
Library
Concierge Service
Café/Bistro
Coffee Shop
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Landscaped Grounds
Ice Cream Parlor
Piano
ActivitiesActivities include fitness classes, gardening, bingo, and themed movie nights.
Branded ProgramsBrookdale HealthPlus
Specific ProgramsLiving Spaces, Health and Safety, Signature Programs
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Assisted Living$3,940 per month
Memory Care$7,430 per month

Dining & Nutrition

Food DescriptionMeals are served restaurant-style in an elegant dining room, with a focus on healthy and delicious menu options.
Brookdale South Charlotte – Menu
Download Menu PDF

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 214 / 232 / 329 sq. ft

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale South Charlotte

Assisted Living Memory Care

Type of Rooms Available

Private Rooms
Private Rooms
1 / 4
Private Rooms
1
214 - 232 sq. ft
Semi-Private Rooms
Semi-Private Rooms
1
329 sq. ft

Contact Brookdale South Charlotte

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 48 deficiencies 20 inspections 0 penalties 16 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 3 Worse Metrics worse than North Carolina average:
• Total deficiencies (4% above)
• Deficiencies per year (5% above)
• Deficiencies per inspection (9% above)
3 Better Metrics better than North Carolina average:
• Total inspections (5% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (11% below)
Latest Inspection October 18, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4846 This facility has 4% more total deficiencies than a typical North Carolina assisted living residence (48 vs. NC avg 46).↑ 4% worse
Deficiencies per year Info Average deficiencies per year since 2015. 4.44.2 This facility has 5% more deficiencies per year than a typical North Carolina assisted living residence (4.4 vs. NC avg 4.2).↑ 5% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.42.2 This facility has 9% more deficiencies per inspection than a typical North Carolina assisted living residence (2.4 vs. NC avg 2.2).↑ 9% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2021 This facility has 5% fewer total inspections than a typical North Carolina assisted living residence (20 vs. NC avg 21).↓ 5% better
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1619 This facility has 16% fewer inspections with deficiencies than a typical North Carolina assisted living residence (16 vs. NC avg 19).↓ 16% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 80%90% This facility has 10 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (80% vs. NC avg 90%).↓ 10% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 18, 2024, identified deficiencies related to communication and documentation, including failure to notify a primary care provider about elevated blood sugar, inaccurate medication records, and lack of notification to social services after resident falls requiring emergency treatment. Earlier inspections showed a pattern of issues with medication administration and documentation, as well as ongoing physical plant and fire safety deficiencies noted in prior years. Deficiencies primarily involved resident care communication and medication management in recent reports, while earlier surveys focused more on building maintenance, fire safety equipment, and environmental hazards. Complaint investigations were not listed in the available reports. The facility’s record shows persistent challenges in both care coordination and physical plant maintenance, with recent inspections continuing to note medication and notification issues.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
4/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
101.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

Living Spaces & Floor Plans for Brookdale South Charlotte

Brookdale South Charlotte P3
Brookdale South Charlotte P2
Brookdale South Charlotte P1
Brookdale South Charlotte P4
Floor Plan
Download PDF

Places of interest near Brookdale South Charlotte

Address 12.7 miles from city center Info Estimated distance in miles from Charlotte's city center to Brookdale South Charlotte's address, calculated via Google Maps. — 3.43 miles to nearest hospital (Atrium Health Pineville)

Calculate Travel Distance to Brookdale South Charlotte

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Financial Assistance for
Memory Care in North Carolina

Brookdale South Charlotte is located in Charlotte, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Memory Care around Charlotte

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
The Laurels & The Haven in Highland Creek
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Charlotte (Highland Creek)105Yes 2 34.3% -89.00/2003187.1%Studio / 1 Bed / 2 Bed / Private / Companion Suite
Brookdale South Charlotte
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Charlotte (Wessex Square)82Yes 16 74.4% A+101.50/2002080%Private Rooms / Semi-Private Rooms
Brookdale Carriage Club Providence
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Olde Providence North)77Yes 12 71.5% A+98.75/2001580%Private Rooms / Semi-Private Rooms
Summit Place of Mooresville
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Mooresville (Brawley School Road)60No 33 88.3% -91.50/2002592%Private Rooms / Semi-Private Rooms
Brookdale South Park
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Closeburn - Glenkirk)56Yes 50 82.1% A+93.50/2002688.5%Apartment / Shared Apartment

Frequently Asked Questions about Brookdale South Charlotte

What neighborhood is Brookdale South Charlotte in?

Brookdale South Charlotte is in the Wessex Square neighborhood of Charlotte.

Is Brookdale South Charlotte in a walkable area?

Brookdale South Charlotte has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Brookdale South Charlotte?

According to NC state health department records, Brookdale South Charlotte's license number is HAL-060-101.

What is the occupancy rate at Brookdale South Charlotte?

Brookdale South Charlotte's occupancy is 74%.

Does Brookdale South Charlotte have different floorplan options?

Yes — see the floorplan options available at Brookdale South Charlotte on this page.

How many beds does Brookdale South Charlotte have?

Brookdale South Charlotte has 82 beds.

What is the phone number of Brookdale South Charlotte?

(704) 544-2094 will put you in contact with the team at Brookdale South Charlotte.

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