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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 104th out of 174 homes in Kentucky.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 35% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 27m per day | ▼ 45% State avg: 49m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 24m per day | ■ Avg State avg: 2h 25m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 10m per day | ▼ 9% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 50% State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 32% State avg: 31m per day · National avg: 29m per day |
Most residents stay for extended periods and receive ongoing daily care.
23% of new residents, usually for short-term rehab.
22% of new residents, often for short stays.
55% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #60 / 178Payroll — State benchmarkedThis home is ranked 60th out of 178 homes in Kentucky.Shows total annual staff payroll benchmarked to the Kentucky average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Kentucky average: 81.3%Chautauqua Health and Rehabilitation is administrated by Erin Whitehouse.
In Kentucky, the Cabinet for Health and Family Services, Office of Inspector General is the regulatory authority that conducts inspections and investigates complaints in all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Kentucky state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | KY Average | vs. KY Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 34 | 6 | This facility has 467% more total deficiencies than a typical Kentucky nursing home (34 vs. KY avg 6). Click this badge to view the full Kentucky ranking.↑ 467% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 4.9 | 0.9 | This facility has 444% more deficiencies per year than a typical Kentucky nursing home (4.9 vs. KY avg 0.9). Click this badge to view the full Kentucky ranking.↑ 444% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 4, 2025, found deficiencies related to infection prevention and control. Earlier inspections were not listed in the available reports, so broader inspection patterns cannot be determined. Inspectors cited the facility for failing to establish and maintain an infection prevention and control program to ensure a safe and sanitary environment and to prevent disease transmission. There were no complaint investigations or enforcement actions mentioned in the available reports. Without additional historical data, no clear trend in compliance can be identified.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsKentucky average 2.9
Last Health inspection on Apr 2025
Kentucky average 13.5
Kentucky average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 34 citations resulted from standard inspections; and 1 of 34 came from combined inspections (standard and complaint).
264% worse than Kentucky averageKentucky average: 1.1
100% better than Kentucky averageKentucky average: 0.6
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Chautauqua Health and Rehabilitation is located in OWENSBORO, Kentucky.
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4.0 miles from city center
Estimated distance in miles from Owensboro's city center to Chautauqua Health and Rehabilitation's address, calculated via Google Maps.
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
31% worse than Kentucky average
5% better than Kentucky average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
3,494 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 65 | 0 | 65 | 20,310 | 91 | 100% | 9.4 |
| Medication Aide/Technician | 13 | 0 | 13 | 6,147 | 91 | 100% | 10.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 4,915 | 91 | 100% | 9.7 |
| Registered Nurse | 11 | 0 | 11 | 2,751 | 90 | 99% | 9.2 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,990 | 83 | 91% | 7.9 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,449 | 71 | 78% | 8 |
| Physical Therapy Aide | 0 | 8 | 8 | 1,412 | 69 | 76% | 7.4 |
| RN Director of Nursing | 3 | 0 | 3 | 1,199 | 67 | 74% | 7.6 |
| Speech Language Pathologist | 0 | 5 | 5 | 879 | 70 | 77% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 878 | 86 | 95% | 7.6 |
| Qualified Social Worker | 0 | 4 | 4 | 584 | 70 | 77% | 5.8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 490 | 60 | 66% | 8.2 |
| Physical Therapy Assistant | 0 | 4 | 4 | 347 | 56 | 62% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 272 | 52 | 57% | 5 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
121Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
21% worse than Kentucky averageKentucky average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
9% worse than Kentucky averageKentucky average: 18.9
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
24.5%
46% worse than Kentucky averageKentucky average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
21.0%
7% worse than Kentucky averageKentucky average: 19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.6%
19% better than Kentucky averageKentucky average: 20.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
58% worse than Kentucky averageKentucky average: 3.8%
Percent of long-stay high risk residents with pressure ulcers
5.4%
6% better than Kentucky averageKentucky average: 5.8%
Percent of long-stay residents with a urinary tract infection
4.0%
116% worse than Kentucky averageKentucky average: 1.9%
Percent of long-stay residents who lose too much weight
6.8%
In line with Kentucky averageKentucky average: 6.8%
Percent of long-stay residents who have depressive symptoms
4.5%
68% better than Kentucky averageKentucky average: 14.3%
Percent of long-stay residents who received an antipsychotic medication
15.9%
In line with Kentucky averageKentucky average: 15.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.1%
In line with Kentucky averageKentucky average: 93.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.5%
In line with Kentucky averageKentucky average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.91
In line with Kentucky averageKentucky average: 1.87
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.85
16% better than Kentucky averageKentucky average: 2.19
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
60.0%
28% worse than Kentucky averageKentucky average: 83.7%
Percent of short-stay residents who newly received an antipsychotic medication
5.9%
204% worse than Kentucky averageKentucky average: 1.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
65.2%
22% worse than Kentucky averageKentucky average: 83.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.0%
39% better than Kentucky averageKentucky average: 24.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
24.5%
76% worse than Kentucky averageKentucky average: 13.9%
Percentage of SNF residents who experience falls with major injury during their stay.
7.7%
899% worse than Kentucky averageKentucky average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
14.3%
73% worse than Kentucky averageKentucky average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
| Hermitage Care & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Owensboro | 92 | 92.4% | +14% | 4.18 | +43% | +12% | $0 | 4 | 2.0 | - | 84 | A+ | 49 | Matthew Clark | $13.6M | $4.8M | 35.5% | 185346 | ||||
| Carmel Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Owensboro (Old Hartford Road) | 115 | 96.2% | +18% | - | - | - | - | $40.2k | 3 | 3.0 | - | 17 | - | 20 | Mary Heisler | $7.5M | $4.5M | 59.7% | 185226 | |||
| Heartland Villa Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Lewisport | 45 | 90.9% | +12% | 3.20 | -20% | -15% | $8.8k | 6 | 2.0 | 1 | 43 | - | 29 | - | $6.5M | $2.9M | 44.3% | 185399 | ||||
| Chautauqua Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Owensboro | 184 | 62.3% | -23% | 3.21 | -28% | -14% | $0 | 34 | 11.3 | 4 | 124 | - | 7 | Donna Davis | $12.9M | $5.8M | 45% | 185236 |
Historical financial and operational data for Chautauqua Health and Rehabilitation based on CMS SNF Cost Reports.
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The legal owner and operator of Chautauqua Health and Rehabilitation is Owensboro Ky Opco, Llc.
Chautauqua Health and Rehabilitation has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to KY state health department records, Chautauqua Health and Rehabilitation's license number is 100093.
Chautauqua Health and Rehabilitation's occupancy is 68%.
Erin Whitehouse is the administrator of Chautauqua Health and Rehabilitation.
Chautauqua Health and Rehabilitation has 184 beds.
Yes — there are 13 photos of Chautauqua Health and Rehabilitation in the photo gallery on this page.
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